TCL S330/S334 3-Series TV User Manual

Register and protect your purchase

TEXT TO REGISTERText a photo of the camera icon to 71403Or register online at www.register.tcl.comNeed help? Visit photoregister.com/help or text HELP to 71403

Add a TCL Protection Plan when you register your product and be covered from life’s mishaps

Thank you for choosing TCL. We want your ownership experience to bring you as much joy as the television you purchased does, so we’re offering you a special price on TCL Protection Plans wehe you purchase during registration. Add a TCL Protection Plan within your first 30 days of ownership to receive the best value and we won’t let anything get in the way of your viewing pleasure.

Benefits & Description PROTECT PROTECT PLUS
Extended Manufacturer CoverageExtended parts & labor coverage for manufacturer defects. Up To 4 Years Up To 4 Years
Priority ServiceFree shipping and rapid turnaround time. 3-5 Days 3-5 Days
Product ReplacementFree 1-time replacement if product cannot be fixed. + +
TCL Parts & ServiceGenuine TCL parts & factory certified service. + +
No Deductible$0 out of pocket expense. + +
Pixel Repair and Burn-In CoverageDon’t let shadow Pxels prevent you from clear viewing. + +
Accidental Damage ProtectionCoverage for drops, breaks and spills starts after 30 days. +
Complimentary Remove & ReinstallDon’t risk it-we’ll remove and reinstall televisions 65” and larger. +
Lost Your Remote?No problem! We’ll replace your remote, so you never have to leave your couch. One time only. +

DO NOT RETURN TO STORE

WE ARE READY TO HELP contact us first with any questions

TCL SUPPORT: support.tcl.com/us1-877-300-9576

TAKE CARE WHEN REMOVING THE TV

Important Information

CAUTION/ATTENTIONRISK OF ELECTRIC SHOCK. DO NOT OPEN. RISQUE DE CHOC ELECTRIQUE. NE PAS OUVRIR.

This symbol indicates that this product incorporates double insulation between hazardous main voltage and user-accessible parts. When servicing, use onlyidentical replacement parts.

CAUTION: Neutral fusing. Disconnect mains before servicing.ATTENTION: Fusible sur le neutre. Débrancher I’alimentation avant I’entretien.Caution: To reduce the risk of electric shock, do not remove cover (or back). No user-serviceable parts inside. Refer servicing to qualified service personnel.

This symbol indicates “dangerous voltage” inside the product that presents a risk of electric shock or personal injury.

WARNINGTo reduce the risk of fire or electric shock, do not expose this product to rain or moisture.This product should not be exposed to dripping or splashing. No objects filled with liquids, such as vases, should be placed on the apparatus.

WARNINGThe TV is unstable if it is not properly attached to the base or mounted to the wall. Please follow the base or wall mounting instructions provided in the User’s Guide to ensure your safety.

Warning: The batteries shall not be exposed to excessive heat such as sunshine, fire or the like. Refer to the identification/rating label located on the back panel of your product for its proper operating voltage.

Cable TV Installer: This reminder is provided to call your attention to Article 820-40 of the National Electrical Code (Section 54 of the Canadian Electrical Code,  Part 1) which provides guidelines for proper grounding and, in particular, specifies that the cable ground should be connected to the grounding system of the building as close to the point of cable entry as practical.

Important: This television is a table model and is designed to sit on a firm, flat surface. Don’t place the TV on soft carpeting or similar surface because the ventilation slots on the bottom of the unit will be blocked, resulting in reduced lifetime from overheating. To assure adequate ventilation for this product,  maintain a spacing of 1 inch from the top and side of the TV receiver and 2 inches from the rear of the TV receiver and other surfaces.

Also, make sure the stand or base you use is of adequate size and strength to prevent the TV from being accidentally tipped over, pushed o , or pulled o . This could cause personal injury and/or damage to the TV. Refer to the Important Safety Instructions on the next page.

The Power button on this TV and your remote control puts the TV into a very low-power standby mode but will not completely turn the power . In order to completely shut the power o , you will need to disconnect the power cord from the outlet. The mains plug/appliance coupler is used to completely turn o the device. If you prefer to completely turn o the device, you should install the TV in a manner that allows you to disconnect the power cord when desired.

Product RegistrationPlease register your TCL TV purchase on-line at www.tcl.com. It will make it easier to contact you should it ever be necessary. Registration is not required for warranty coverage.

Product InformationKeep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the serial and model numbers in case you need them. These numbers are located on the product.Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the  equipment. Keep the apparatus at least 8 inches away from the human body.

Input Signal Compatibility
Antenna/Cable 480i, 480p, 720p, 1080i (NTSC, ATSC, and QAM formats)
Composite Video 480i, 576i
HDMI 480i, 480p, 576i/p, 720p/60Hz, 1080i/p/50Hz, 1080i/60Hz, 1080p/60Hz

For the best viewing experience, remove the energy guide label from the TV front panel or TV screen before use.Model No. ___________________Purchase Date ________________Serial No.____________________Dealer/Address/Phone _________

Important Safety Instructions

  1. Read these instructions.
  2. Keep these instructions.
  3. Heed all warnings.
  4. Follow all instructions.
  5. Do not use this apparatus near water.
  6. Clean only with dry cloth.
  7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
  8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  9. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
  10. WARNING: Please refer the information on exterior bottom enclosure for electrical and safety information before installing or operating the apparatus.
  11. WARNING: The mains plug is used as disconnect device, the disconnect device shall remain readily operable.
  12. When not in use and during movement, please take care of the power cordset, e.g. tie up the power cordset with cable tie or something like that. It shall be free from sharp edges and the like that can cause abrasion of the power cordset. When put into use again, please make sure the power cord set being not damaged. If any damages found, please look for the service person to replace the power cordset specified by the manufacturer or have the same characteristics as the original one.
  13. No naked flame sources, such as lighted candles, should be placed on the apparatus.
  14. Unplug this apparatus during lightning storms or when unused for long periods of time.
  15. Only use attachments/accessories specified by the manufacturer.
  16. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
  17. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally,  or has been dropped.
  18. For safe operation of the apparatus, observe these installation requirements:Keep at least 2 inches of ventilation space between the rear cover of the apparatus and the wall.Keep at least 1 inch of ventilation space between the apparatus and all other surfaces. Do not allow any of the apparatus’ ventilation openings to be blocked by objects that might obstruct them, such as newspapers, curtains, tablecloths, or any other objects. Do not expose the apparatus to any external heat sources. Do not place any heat sources such as candles, lamps, etc. on the apparatus. Do not expose the device to high levels of humidity or to any possible sources of moisture. When disposing of used batteries from the remote control, consult local regulations regarding proper disposal.
  19. If an outside antenna or cable system is connected to the product, be sure the antenna or cable system is grounded so as to provide some protection against voltage surges and built-up static charges. Section 810 of the National Electrical Code, ANSI/NFPA No. 70-2011 (Section 54 of Canadian Electrical Code,Part 1) provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead in wire to an antenna-discharge unit, size of grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.See following example:

The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

FCC Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy  and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that  interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined  by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit di erent from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This Class B digital apparatus complies with Canadian ICES-003.3-series, include models (S330/S334)This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause undesired operation.Supplier Name: TTE Technology, Inc. (dba TCL North America)Supplier Address: 1860 Compton Ave, Corona, CA 92881, USASupplier phone number and internet contact information: 1-877-300-9576 support.tcl.com/us

FCC Radiation Exposure Statement:The equipment complies with FCC Radiation exposure limits set forth for uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

Battery Caution & Disposal Information

  1. For best results, use alkaline type batteries.
  2. Install only new batteries of the same type in your product.
  3. Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the life of the batteries or cause batteries to leak.
  4. Do not mix old and new batteries.
  5. Do not use Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.
  6. Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.
  7. Do not dispose of batteries in fire.
  8. Batteries should be recycled or disposed of as per state and local guidelines.
  9. Replacement of a BATTERY with an incorrect type that can defeat a SAFEGUARD (for example, in the case of some lithium BATTERY types).

ELECTRONICS RECYCLING INFORMATION FOR CONSUMERSTCL strives to provide a high level of service to our customers and in the communities we serve, and recommends that consumers always look for a recycling or reuse alternative to throwing away televisions and other electronics. We encourage customers to recycle end-of-life electronic devices using one of the manyconvenient methods available today. In many states TCL has programs in place to enable consumers to drop-o and recycle televisions free of charge. For information on electronics recycling in all 50 states, including drop-o locations, please visit the “Electronics Recycling” area of the TCL USA website at www.tcl.com.

What’s in the box

What you need

For additional support, please visit support.tcl.com/usKey things to know:A paid subscription or other payments may be required for some streaming channels and apps.Streaming channels and apps availability are subject to change and vary by country.

Step 1 Set up your TV

Ready for the step-by-step? You’re only minutes away from TV bliss!Remove your TV from the boxTo use the standA  To prevent damage to the screen, carefully place your TV on a soft, cushioned surface.B  Put the column of the stands into the TV, align the stands with the screw holes located on the TV. Secure the stands to the TV with four (4) screws.

To mount on a wallIf you are mounting your TV to the wall, don’t attach the stands.

To mount your TV to the wall, purchase a VESA wall mount

Models of 32’’  –  Purchase a VESA 100×100 (4 M4x10mm screws)Models of 40’’  –  Purchase a VESA 100×100 (4 M6x12mm screws)

The VESA number is the horizontal and vertical measurement of the mounting holes. For example, 100X100 refers to the fact that the mounting measurements  are 100mm horizontally and 100mm vertically.Follow the instructions that come with the wall mount.Your wall mount must be able to bear a minimum of five times the TV’s net weight to avoid causing damage.

Warning:

Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can  be avoided by taking simple precautions such as:

– Using cabinets or stands recommended by the manufacturer of the television set.– Only using furniture that can safely support the television set.– Ensuring the television set is not overhanging the edge of the supporting furniture.– Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.– Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.– Educating children about the dangers of climbing on furniture to reach the television set or its controls.

If your existing television set is being retained and relocated, the same considerations as above should be applied.

Step 2 Power up

In this step, we’ll make sure all systems are GO!Power your TV remote by inserting the included batteries.

Plug the power cable of your TV into the wall outlet.

Connect other devices by referencing port label and descriptions on the next page.

Insert batteries in the correct polarity as indicated in the battery compartment.

Step 3 Grab your remote

The TV remote should feel right at home in your hand. We designed it to be incredibly intuitive for watching TV and navigating on-screen menus.

A  POWER Turn TV on and oB  SETTINGS Display the TV settings menuC  HOME Return to home screenD  OPTIONS Open the Option menuE  BACK Return to previous screenF  SOURCE Open input source shortcutG  GOOGLE ASSISTANT Awake Google Assistant (Only available when the network is connected)H  CHANNEL Change channelsI  VOLUME Raise and lower volume Press and hold the button for about 3 seconds to mute the sound.J  VIRTUAL KEYBOARD Open virtual keyboard on screenK  NETFLIX Open NetflixL  YouTube Open YouTube

Tip! Follow the on-screen guide to pair the remote control with the TV when pressing the button for the first time.

Step 4 Get to know your TV

A  STATUS LIGHT Glows when the TV is in standby.IR RECEIVER Receives signal from the TV remote.

B  POWER and OPTIONS BUTTONPress once to open the menu.Press and hold to turn o the TV.

C  POWER PORT Connect your TV to the power source with the included power cable.

D  2 HDMI PORTS Highest quality audio/video connection.Connect cable box, Blu-ray player, gaming console, or other devices to your TV using HDMI cables.

E  HDMI ARC PORT Connect HDMI ARC (audio return channel) capable audio devices like sound bars or AV receivers.F  ETHERNET Connect an Ethernet cable to your home Internet router or switch.G  ANTENNA/CABLE IN Connect an outdoor VHF/UHF antenna or Cable TV feed.H  OPTICAL (DIGITAL AUDIO OUT) Connect an optical cable to an external digital audio system.I  USB PORT Connect a USB device to access photos, music and movies.

J  AV IN adapter AV Input (analog audio/video). Use the supplied adapter to connect to older devices that use analog audio/video outputs. The supplied adapter  connects to the RCA cable (video – yellow and audio – white and red) that you normally use to connect to that device.

K  HEADPHONE OUT Connect headphones or other external speakers.

Step 5 Complete guided setup

It’s the final stretch-hurray! Let’s Connect

Once select your language, you can quickly set up the TV using an Android phone with app “Google”.

TV interface may vary and subject to change.

Or you can follow the easy on-screen instructions to setup your TV. If you aren’t ready to connect your TV to a wireless network, you can still use it as a regular TV.

And setup is done…congratulations!Continue using the remote to personalize your Home screen, streaming channels and apps line-up, stream movies, and so much more.

WE ARE READY TO HELPcontact us first with any questions

TCL SUPPORT:support.tcl.com/us1-877-300-9576

TCL North America Limited Warranty

All LCD/LED Models.What your warranty covers: Defects in materials or workmanship to the original owner of this TCL product when purchased as new from an Authorized Dealer of TCL brand products in the United States and packaged with this warranty statement.New LCD/LED Televisions (Non-Commercial Use)For how long after your purchase:

  • One (1) year from date of purchase for parts and labor for non-commercial use.

New LCD/LED Televisions (Commercial Use)For how long after your purchase:

  • Six (6) months from date of purchase for parts and labor for commercial use.
  • Commercial use includes, but is not limited to, the use of this product in a commercial or business environment, the use of this product in an institution or for institutional purposes, or other commercial purposes including rental purposes.

What we will do:

  • At TCL North America’s discretion, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair your television, or (2) replace your television with a new or refurbished/remanufactured equivalent value product. The decision to repair or replace will be made solely by TCL North America. See “How to get service”.

How to get service:

  • Call 1-877-300-9576.
  • Please have your original purchase receipt or proof of purchase (bill of sale or receipted invoice), the unit’s date of purchase, place of purchase and model/serial number ready. The model/serial number information can be found on the back of your unit.
  • A representative will troubleshoot your problem over the telephone. If it is determined that your unit requires service, the service location will be at the sole discretion of TCL North America based upon the TCL North America Limited Warranty Statement.
  • At the sole discretion of TCL North America, television screen sizes 43/ and smaller will either be repaired at an Authorized TCL Service Centre or directly exchanged for a new or refurbished/remanufactured unit. At the sole discretion of TCL North America, television screen sizes 44/ through 55/ or larger will either be repaired at an Authorized TCL Service Center or repaired in-home.
  • If repaired at an Authorized TCL Service Center, a pre-paid shipping label will be provided and TCL North America will pay for return shipping.
  • Proof of purchase in the form of a bill of sale or receipted invoice from an Authorized Dealer which is evidence that the product is within the warranty period must be presented to obtain warranty service.
  • PRE-AUTHORIZATION MUST BE OBTAINED BEFORE (1) SENDING ANY PRODUCT TO AN AUTHORIZED TCL SERVICE CENTER, OR (2) OBTAINING ANY IN-HOME REPAIR/REPLACEMENT/RENTAL SERVICES.

What your warranty does not cover:

  • Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your unit. Any additional information should be obtained from your Authorized Dealer).
  • Installation and related adjustments, or damage resulting from installation.
  • Damage resulting from non-approved installation methods.
  • Signal reception problems not caused by your unit.
  • Damage from misuse, abuse, neglect, normal wear and tear, cosmetic damage, mishandling, faulty installation, or power line surges.
  • Markings or images on the television’s panel resulting from viewing fixed images (including but not limited to certain 4:3 images on widescreen televisions,  or data or images in fixed screen locations from banners, video games, or certain broadcast networks).
  • A television that has been modified or incorporated into other products.
  • A unit purchased or serviced outside the USA.
  • A unit sold in “As-Is”, “Factory Reconditioned”, “Factory Re-Certified”, or “Refurbished” condition or with faults.
  • Acts of nature or God, such as but not limited to earthquake or lightning damage.
  • Special, incidental or consequential damages.

Product Registration:Please register your TCL TV purchase online at www.tcl.com. It will make it easier to contact you should it ever be necessary. Registration is not required for warranty coverage.

TCL North America Limited Warranty

LIMITATION OF WARRANTY

  • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. NO VERBAL OR WRITTEN INFORMATION GIVEN BY TCL NORTH AMERICA, ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY  INCREASE OR MODIFY THE SCOPE OF THIS WARRANTY. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS  THE EXCLUSIVE REMEDY OF THE CONSUMER. TCL NORTH AMERICA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS  OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY  THE LAWS OF THE STATE OF CALIFORNIA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED  WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE  APPLICABLE WARRANTY AND WARRANTY PERIOD SET FORTH ABOVE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT  NOTICE. PLEASE VISIT WWW.TCL.COM  TO VIEW THE MOST CURRENT VERSION.

How State Law relates to this warranty:

  • Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
  • This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.

If you purchased your unit outside the United States or seek warranty coverage outside the United States:

  • This warranty does not apply. Contact your dealer for warranty information.

Service calls that do not involve defective materials or workmanship are not covered by this warranty. Costs of such service calls are the sole responsibility of the purchaser.

Broadcasting & Operating Environment

Broadcasting system US System NTSC-MATSC standard (8VSB), QAM
Receiving Channels VHF2-13UHF14-69CATV 14-36

14-36 (A)-(W)37-59 (AA)-(WW)60-85 (AAA)-(ZZZ)86-94 (86)-(94)95-99 (A-5)-(A-1)100-135 (100)-(135)01 (4A)
Tuner type Frequency synthesized
Operating Temperature 5°C to 35°C (41°F to 95°F)
Operating Humidity 20% to 80%, non-condensing
Storage Temperature -15°C to 45°C (5°F to 113°F)
Storage Humidity 10% to 90%, non-condensing

Troubleshooting

Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.

Cannot connect to wireless network (WiFi)

  • Select the correct wireless network name and verify the password entered (case sensitive).
  • Relocate the router from objects that interfere with performance (cordless phones, baby monitors, etc.).
  • Reboot the router by disconnecting the power for more than 2 minutes and reconnect.

Problems connecting my cable box or antenna through a coax cable

  • For best performance, use the HDMI connection. If not available, then:
  • Make sure the cable connections to the TV and your device are securely fastened.
  • Select cable or antenna input.
  • Select the channel scan menu and follow the on-screen instructions to perform a full channel scan.

What is the remote code for programming my Universal or Cable box remote control?

Access parental control

  • The initial personal password for your TV is 1234.
  • You can change the personal password anytime.
  • If you forget your personal password, you can use 0423 to reset.

How do I turn Text-to-Speech (TTS) on or off?

Need more help?support.tcl.com/us1-877-300-9576

STUNNING SOUND. MADE SIMPLE.

Complete your home theater with a TCL Sound Bar.

Offering a truly immersive home theater experience, TCL Alto Sound Bars provide stunning sound and simple setup. Available features including Dolby Atmos surround sound and exclusive RAY-DANZ technology for a wider soundstage deliver premium sound.

Learn more at TCL.com or visit your favorite retailer.

Android TV is a trademark of Google LLC. TCL and the TCL  Logo are owned by TCL Corporation and under license to TCL North America. Other brand and product names are the trademarks or registered trademarks of their respective owners.TCL North America1860 Compton Ave, Corona, CA 92881, USA

Part No.: 80123-000022

References

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