Cisco IP Phone 6841 and 6851 Multiplatform Phones
Quick Start Guide
Your PhoneCisco IP Phone 6841 shown.
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- `Incoming call or voicemail indicator
- Line and feature buttons
- Softkeys
- Navigation
- Hold, Transfer, and Conference
- Speakerphone, Headset, and Mute
- Voicemail, Applications, and Directory
- Volume
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Line and Feature ButtonsUse the line and feature buttons to view calls on a line, access features such as Speed Dial, and to perform tasks such as resuming a held call.Buttons illuminate to indicate status:
Place a CallEnter a number and pick up the handset.
Answer a CallPress the flashing red line button.
Put a Call on Hold1. Press Hold .2. To resume a call from hold, press Hold again.
View Your Recent Calls1. Press Applications .2. Scroll and select Recents.3. Select a line to view.
Transfer a Call to Another Person
1. From a call that is not on hold, press Transfer .2. Enter the other person’s phone number.3. Press Transfer again (before or after the party answers).
Add Another Person to a Call
1. From an active call, press Conference .2. Enter the number you want to join and press Dial.3. Once the call is connected, press Conference again.
Place a Call with a Headset1. Plug in a headset.2. Enter a number using the keypad.3. Press Headset .
Place a Call with the Speakerphone1. Enter a number using the keypad.2. Press Speakerphone .
Mute Your Audio1. Press Mute .2. Press Mute again to turn mute off.
Listen to Voice MessagesPress Messages and follow the voice prompts. To check messages for a specific line, press the line button first.
Forward All Calls1. Select a line and press Forward.2. Dial the number that you want to forward to, or press Voicemail.3. When you return, press Clr fwd.
Adjust the Volume in a CallPress Volume up or down to adjust the handset, headset, or speakerphone volume when the phone is in use.
Adjust the Ringtone VolumePress Volume
Change Ringtone1. Press Applications
Adjust the Screen Contrast1. Press Applications
Adjust the Screen Backlight1. Press Applications
User GuideView the full User Guide athttps://coxbusiness.online/mpp
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Cisco 6841/6851 Multiplatform IP Phone User Manual – Cisco 6841/6851 Multiplatform IP Phone User Manual –