Dash Smart Shelf User Manual

LED indicators

When you’re using battery power, the LED will turn off after about10 seconds to extend the battery life.

White flashing: Device onBlue flashing: Connecting to Bluetooth or wifi, ready for setupWhite solid {wall power only): Connected to wifiWhite flashing, then green: Uploading inventory betweenautomatic uploadsYellow flashing, then green: Successful recalibrationRed flashing (wall power only): Not connected to wifi

Getting started

1. Find the right place for your device

Dash Smart Shelf can be used on flat surfaces like shelves, pantries,and wire racks. Make sure it’s in a spot with a strong 2.4 GHz wificonnection. Smart Shelf is for indoor use only, and the recommendedtemperature range for maximum accuracy and battery life is 40-S0°F(4-27°C). Devices will operate between 32-104°F (0-40°().

2. Turn iton

Option 1: If you’re using batteries, remove the plastic tab toactivate them.

Option 2: If using wall power instead of batteries, plug in the devicewith a micro-USS power adapter (sold separately). We also recommendremoving the batteries to avoid draining them.

3. Set it up

1. Make sure there’s nothing sitting on top of your devicethroughout setup.
2. Turn on Bluetooth on your phone.
3. Visit the app store or go to amazon.com/app on your mobile browserto download the latest version of the Amazon Shopping app.
4. Open the app and log in with your Amazon account.
5. Select the Menu icon.
6. Under Programs and Features, select Smart Reorder Devices.If it’s not showing up for you, select See All Programs.
7. Select Set up a new device, then choose from the list of Dash SmartShelf sizes: Small (7×7′), Medium (12×10″), or large (18×13′ ).
8. Press the button on the front of the device for 5 seconds, thenrelease it. The light will flash blue.
9. Follow the instructions to connect to wifi.
10. Select your product from the available products in the app. If youalready have the product on hand, place it on the device after setup.If you don’t have the product yet, you can place an order at the endof setup, or leave your device empty for 24 hours and it can placean order for you.
11. Adjust your reorder settings then confirm your payment andaddress details. Setup is now complete.

How-toAccess your Device SettingsFollow these steps to get to Device Settings, where you can changeyour device name, product selection, and auto reorder preferences.

1. Open the Amazon app.
2. Select the Menu icon.
3. Under Programs and Features, select Smart Reorder Devices.
4. Select your Dash Smart Shelf

Rename your deviceOpen the Amazon app and visit Device Settings. Then, select Edit name.

Change your Reorder Settings or ThresholdBy default, your device is set to automatically reorder for you ata recommended threshold. If you’d prefer to get low-inventorynotifications or want to change the threshold, open the Amazon app,visit Device Settings, and tap Reorder Settings.

Restock your productWhen you receive your reorder, just place it on top of your device andit will start tracking again. Be careful not to drop heavy items on yourDash Smart Shelf.

Change your productYou can change the product paired with your Dash Smart Shelf at anytime. Visit Device Settings and tap the current product. From there, youcan browse available products and select a new one.

Update your wifi settingsGo to the wifi section of Device Settings and follow theon-screen instructions.

Add or remove a storage containerIf you want to keep your items in a storage container, you can placeone on top of the device without throwing off the weight. Here’s how.

1. Make sure the container you want to use is empty.
2. Place it on your device.
3. Press the button on the front of the device 4 times in a row.
4. Wait for the light to flash yellow then turn green.
5. Your container is ready to use. Visit Device Settings to confirm thatyour current inventory reads at 0%.

To stop using a container, remove it from the device, press the button4 times again, and wait for the light to flash yellow then turn green.

Recalibrate your deviceIf your device doesn’t seem to be reporting the right weight, you mayneed to recalibrate it. This will reset the value to zero. Start by removingyour product from your Dash Smart Shelf. Then, press the front button4 times in a row. When the light flashes yellow, then green, recalibrationis complete and you can place your product back on the device.

Upload or view your product weightDash Smart Shelf will automatically upload the weight of your productonce per day on battery power and once per hour on wall power.If you want to keep closer tabs on your supply, you can upload theweight in between automatic uploads at any time. Just press the buttononce and wait for the light to flash white then turn green.To view the most recent upload, go to Device Settings in the Amazon app.

FAQsWhich products work with my Dash Smart Shelf?You can choose from thousands of supported products including officeessentials, cleaning supplies, and pantry staples.

For a full list of products to choose from, go to Device Settings in theAmazon app. If you would like to submit a product for consideration,please visit www.amazon.com/devicesupport.

How many different products can I store on my device?It can only work with one product at a time, which you can reorder insingle or multiple quantities. Make sure any other products are clear ofyour device.

Can I change or cancel a reorder?You will get a link in your order email that lets you change or cancel areorder for up to 24 hours. Once your order has gone through, it willshow up in your Amazon order history.

When will my device place a reorder or send me alow-inventory notification?By default, it will do this when your product reaches its recommendedreorder percentage. For example, if you set it to order 50 snack bars at a

t ime and the threshold is set at 20%, it will reorder or notify you whenyou have about 10 snack bars.To change when your device reorders, go to Device Settings in theAmazon app.

Will moving products or bumping my device trigger anaccidental reorder?Dash Smart Shelf waits until you’ve been running low for up to a daybefore placing an order.

How often does my device check to see if I’mrunning low?If you’re using wall power, it will automatically upload readings everyhour. If you’re using battery power, it will upload readings once per dayto preserve battery life.

How long will my batteries last?Under normal conditions, the batteries will last around 2 years.

Can I use the Alexa app to manage my device?When setup is complete, Dash Smart Shelf will appear in both yourAmazon and Alexa apps if you’re using a single account. To manageyour settings in the Alexa app, go to Devices then select All Devices.

What happens if my device goes offline?We will send you an email if your device has not been active for50 hours. You can update your wifi under Device Settings if needed.

Send feedback or request a productWe’d love to hear from you. For more info and support, or torequest a product you would like to use with your device, please visitwww.amazon.com/devicesupport.

 

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