Russell Hobbs RHMO43 43L Family Size Microwave Instruction Manual

Russell Hobbs RHMO43 43L Family Size Microwave Instruction Manual

IMPORTANT SAFEGUARDS

General Safeguards

  1. To protect against electrical hazards do not immerse the power cord, plug, or microwave oven in water or any other liquid.
  2. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  3. This appliance is not a toy. Children shall be supervised to ensure they do not play with the appliance.
  4. Do not operate this appliance with a damaged cord/plug or after the appliance has malfunctioned or has been dropped or damaged in any manner.
  5. There are no user serviceable parts. If the power cord or appliance is damaged, it must be replaced/repaired by a qualified person in order to avoid a hazard.
  6. Utensils should be checked to ensure that they are suitable for use in microwave ovens. To check whether or not a utensil is suitable, please refer to the “Microwave Safe Containers/Utensils” section.
  7. Do not use corrosive chemicals or vapours in this appliance.
  8. Do not use this microwave for commercial purposes. This microwave oven is made for household use only.
  9. This microwave oven is specifically designed to heat or cook food. It is not designed for industrial or laboratory use.
  10. The microwave oven has several built-in safety switches to ensure that the power remains off when the door is open. Do not tamper with these switches.
  11. Do not use the microwave oven cavity for storage purposes. Do not storecombustible items such as bread, cookies, paper products etc. inside the oven.
  12. Do not use the microwave oven for the purpose of dehumidification. Do no dry clothes, newspapers or other materials in the microwave oven. They may catch on fire.
  13. Do not heat warming pads, slippers, sponges, damp cloth or similar materials as it may lead to risk of injury, ignition or fire.
  14. Do not store flammable materials next to, on top of, or in the microwave oven. It could be a fire hazard.
  15. Always turn off and unplug from the power outlet before cleaning the appliance.
  16. Failure to maintain the microwave oven in a clean condition could lead to deterioration that could adversely affect the life of the appliance and possibly result in a hazardous situation.
  17. When cleaning door and microwave oven surfaces, use only mild, non-abrasive  soaps or detergents applied with a sponge or soft cloth. The heating of corrosive chemicals in this microwave oven may create microwave radiation leaks.
  18. To disconnect, set the switch on the wall power outlet to OFF, then grasp the plug and withdraw it from the wall socket. Never pull by the cord.
  19. Do not use appliance for other than its intended purpose as described in the Instruction Manual.
  20. This appliance is not intended to be operated by means of an external timer or separate remote control system.
  21. Do not leave the microwave oven unattended when in use.

Location of Microwave Oven

  1. nstall or locate this microwave oven only in accordance with the installation instructions provided.
  2. Do not use in the bathroom or near any source of water.
  3. Plug into a wall socket that is properly installed and grounded.
  4. Do not use on an inclined plane or unstable surface.
  5. Do not use the microwave oven near or below any curtains or other combustible materials.
  6. The microwave oven shall not be placed in a cabinet.
  7. Minimum height of free space necessary above the top surface of the microwave oven is 30cm.
  8. A minimum of 20cm is required between the microwave oven and any adjacent walls. One side must be open.
  9.  The microwave oven must be placed on a countertop with a minimum height of 85cm.
  10. Do not move the microwave oven while it is switched on.
  11. Do not cover or block any vents on the microwave oven.
  12. Do not store or use this appliance outdoors.
  13.  Keep cord away from heated surfaces.
  14.  Do not cover the microwave oven when in use.
  15. Keep the microwave oven and the power cord away from the edge of table or countertops and out of reach of children and persons with reduced physical, sensory or mental capabilities.
  16. Do not place on or near any hot or damp surface.
  17. Do not install microwave oven over a range cook-top or other heat-producing appliance. If installed near or over a heat source, the microwave oven could be damaged.

Food

  1. Do not overcook food.
  2. The turntable and turntable ring assembly must be in the oven during cooking in all cooking modes. Place the cookware gently on the turntable and handle it carefully to avoid possible breakage.
  3. Do not operate the microwave oven unless there is food or liquid content inside.Operating the oven with no food or food that is extremely low in moisture can cause fire, charring or sparking.
  4. Incorrect use of browning dish may cause the turntable to break.
  5. Do not cook food directly on the turntable. Excessive local heating of the turntable may cause the turntable to break.
  6. Do not use newspaper or paper bags for cooking.
  7. Do not cook food wrapped in paper towels, unless your cook book contains instructions, for the food you are cooking.
  8. Remove wire twist ties and metal handles from paper or plastic containers / bags before placing them in the microwave oven.
  9. Do not attempt to deep fry in your microwave oven.
  10. Do not attempt home canning in this microwave oven, as it is impossible to be sure all contents of the jar have reached boiling temperature.
  11. Carefully attend the appliance when paper, plastic or other combustible materials are placed inside the microwave oven to facilitate cooking. When heating food in plastic or paper containers, check the microwave oven frequently due to the possibility of ignition.
  12. Eggs in their shell and whole hard-boiled eggs should not be heated in microwave ovens since they may explode, even after microwave heating has ended.
  13. Potatoes, apples, egg yolks, chicken wings, whole squash and sausages are examples of foods with non-porous skins. This type of food must be pierced before cooking to prevent bursting.
  14. SCALDING HAZARD! Liquids, such as water, coffee or tea are able to be overheated beyond the boiling point without appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. This could result in very hot liquids suddenly erupting when the container is disturbed or a spoon or other utensil is inserted into the liquid. Care must be taken when handling the container.
  15. Stir liquids both before and halfway through heating for best results.
  16. After heating, allow the container to stand in the microwave oven for a short time.
  17. Use extreme care when inserting a spoon or other utensil into the container.
  18. Liquids or other food must not be heated in narrow necked or sealed containers since they are liable to explode.
  19. If smoke is observed, switch off and unplug the appliance and keep the door closed in order to stifle any flames.
  20. The contents of feeding bottles and baby food jars are to be stirred or shaken and the temperature is to be checked before consumption, in order to avoid burns.
  21. Always monitor when food is heated or cooked in disposable containers of plastic, paper or other combustible materials due to the possibility of ignition or of the food container deteriorating.
  22. Always take care when removing food items as it is hot.
  23. Do not attempt to cook items that are too large for the microwave oven.

SAVE THESE INSTRUCTIONSTHIS APPLIANCE IS INTENDED TO BE USED IN HOUSEHOLD AND SIMILAR

APPLICATIONS SUCH AS:

  • Staff kitchen areas in shops, offices and other working environments;
  • farm houses;
  • by clients in hotels, motels and other residential environments;
  • bed and breakfast type environments.Only use accessories supplied with the microwave oven

READ CAREFULLY AND KEEP FOR FUTURE REFERENCE

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

  1. Do not attempt to operate this microwave oven with the door open as this can result in harmful exposure to microwave energy. The door is fitted with safety interlock switches that prevent the microwave oven from operating with the door open.

    DO NOT tamper with or attempt to override the safety interlocks.

  2. Do not place any object between the microwave oven front face and the door, or allow food or cleaner residues to accumulate on sealing surfaces.

WARNING

  1. Do not operate the microwave oven if it is damaged in any way.

It is particularly important that the microwave oven door closes properly and that there is no damage to the:

  1. DOOR (bent)
  2. HINGES AND LATCHES (broken or loosened)
  3. DOOR SEALS AND SEALING SURFACE
    1. The microwave oven should not be adjusted or repaired by anyone except properly qualified service personnel.
    2. Liquids and other foods must not be heated in sealed containers as they are liable to explode

IF MATERIALS INSIDE THE MICROWAVE OVEN IGNITE:

  1. Keep the microwave oven door closed to contain and stifle any flames.
  2. Turn the microwave oven off and remove the plug from the wall power outlet

Please ensure cooking times are correctly set as overcooking may result in the FOOD catching fire and subsequent damage to your microwave oven.Read these instructions before using your microwave oven. Keep this booklet in a safe place for future reference. When using electrical appliances, basic safety precautions should always be followed. For additional safety information, please refer to the “Important Safeguards” section.

GENERAL USE

MICROWAVE SAFE CONTAINERS / UTENSILS

The glass plate, turntable ring assembly and turntable shaft must remain installed for use for all cooking modes.Tightly-closed containers can explode. Closed containers must be opened and plastic pouches must be pierced before cooking.

To test a container / utensil for safe microwave oven use:

Add 1 cup of cool water to a heat resistant glass jug and place it in the microwave oven alongside the empty container/utensil to be tested; heat for one (1) minute at maximum power.

If the container/utensil you are testing is microwave oven safe (transparent to microwave energy) it should remain comfortably cool, the water in the glass jug should be hot. If the container/utensil being tested is hot, it has absorbed some microwave energy and should NOT be used.

This test is not applicable for plastic items. Check the markings on plastic items to ensure they are microwave safe.

CAUTION: Personal Injury Hazard. Use an oven mitt or tea towel when handling containers and utensils that have been heated in the microwave.

Cookware Microwave
Glass plate, Turntable ring assembly and Turntable shaft (provided) Yes
Heat–Resistant Glass Yes
Non Heat–Resistant Glass No
Heat–Resistant Ceramics Yes
Microwave–Safe Plastic Dish Yes
Kitchen Paper/Paper towel Yes
Metal Tray/Tin No
Metal Rack No
Aluminium Foil & Foil Container No

CAUTION: Microwaving with the metal rack, tray, foil, etc. may cause arcing /sparks.

MATERIALS YOU CAN USE IN THIS MICROWAVE OVEN

NOTE: Always try to use items labelled as microwave safe to minimise any uncertainty

Browning dishFollow browning dish manufacturer’s instructions.NOTE: An overly hot browning dish sitting directly on the glass turntable could cause the turntable to break!

DinnerwareMicrowave-safe only. Follow manufacturer’s instructions. Do not use cracked or chippeddishes.GlasswareHeat-resistant oven glassware only. Make sure there is no metallic trim. Do not use cracked or chipped dishes.

Glasswareglassware is heat-resistant before using in the microwave oven.Oven cooking bagsFollow manufacturer’s instructions. Do not close with metal tie. Make slits to allow steam to escape.Paper plates and cupsUse for short–term cooking/warming only. Do not leave microwave oven unattended whilecooking. Do not place waxed or recycled paper items in the microwave.Paper towelsUse to cover food for reheating and absorbing fat. For short-term cooking only. Do not leave unattended while cooking.Parchment paperUse as a cover to prevent splattering or a wrap for steaming.PlasticMicrowave-safe only. Follow the manufacturer’s instructions. Should be labelled “Microwave Safe”. Some plastic containers soften as the food inside gets hot. “Boiling bags” and tightly closed plastic bags should be slit, pierced or vented as directed by package.Plastic wrapMicrowave-safe only. Use to cover food during cooking to retain moisture.ThermometersMicrowave-safe only (meat and candy thermometers).

Aluminium trayMay cause arcing. Transfer food into microwave-safe dish.

Food carton with metal handleMay cause arcing. Transfer food into microwave-safe dish.

Metal or metal trimmed utensilsMetal shields the food from microwave energy. Metal trim may cause arcing.Metal twist tiesMay cause arcing and could cause a fire in the microwave oven.Paper bagsMay cause a fire in the microwave oven.Recycled paper productsUnless the paper product is labelled as microwave safe. Recycled paper products may contain impurities which may result in sparks and/or fires when used.Plastic foamPlastic foam may melt or contaminate the liquid inside when exposed to high temperatures.WoodWood will dry out when used in the microwave oven and may split or crack.CeramicDo not use ceramic containers which have metallic inlays.

UNPACKING THE MICROWAVE

NAMES OF MICROWAVE OVEN PARTS AND ACCESSORIES

Remove the microwave oven and all materials from the carton and oven cavity

BEFORE YOU USE YOUR MICROWAVE OVEN

  1. Remove all the packaging. Do not remove the large piece of cardboard from the right hand side of the cavity wall (Refer to the below image). This is called a waveguide cover and allows the microwaves to pass through to cook the food.
  2. Please ensure you keep this cover clean at all times by wiping with a damp cloth Do not remove/place in a dishwasher
  3. Check the oven after unpacking for any visual damage such as
    • A misaligned door
    • Damage to the door
    • Dents or holes in the door window and screen
    • Dents in the inside

This microwave oven weighs approximately 16.6 kg so you must put it on ahorizontal surface that is strong enough to support this weight. The oven must be placed away from high temperatures and steam. Do not put anything on the top of the microwave oven.

  1. Safety interlock latches
  2. Door assembly andwindow
  3. Roller ring
  4. Coupling
  5. Door release button
  6. Control panel
  7. Wave guide cover (do not remove)
  8. Glass Turntable

INSTALLATION

Remove all packing material and accessories. Examine the microwave oven for any damage such as dents or a broken door. Do not install if microwave oven is damaged in any way.

Cabinet: Remove any protective film found on the microwave oven cabinet and control panel surfaces. Do not remove the light brown Mica cover that is attached to the inside of the microwave oven cavity. This is required to protect the magnetron.

  • Place the oven as far away from radios and televisions as possible. Using the oven may cause interference with the reception.
  • Plug the oven into a suitable mains socket, make sure the voltage is the same as on the rating label (do not use extension cables or mains socket adaptors.)
  • The microwave oven should be used free standing only and must not be built-in or used in a cabinet.
  1. Select a level surface that provides enough open space for the intake and/or outlet vents.
  2. The minimum installation height is 85cm.
  3. The rear surface of the appliance shall be placed against a wall.
  4. A minimum clearance of 30cm is required above the microwave oven.
  5. A minimum clearance of 20cm is required between the microwave oven and any adjacent walls.
  6. Do not remove the legs from the bottom of the microwave oven.
  7. Blocking the intake and/or outlet vents can damage the microwave oven

WARNING: Do not install microwave oven over a range cook top or other heat-producing appliance. If installed near or over a heat source, the microwave oven could be damaged and the warranty would be void. The microwave oven is designed for bench-top use only and must not be placed in a cabinet.

TURNTABLE INSTALLATIONBefore first use, check that any securing tape and all packaging has been removed from the glass tray and turntable ring assembly.

  1. Never place the glass turntable upside down. The glass turntable movement should never be restricted.
  2. Both glass turntable and turntable ring assembly must always be used during cooking.
  3. All food and containers of food are always placed on the glass turntable for cooking.
  4. Do not use the microwave if the glass turntable or turntable ring assembly cracks or breaks. Contact Customer Service.
  5. Do not place the food directly onto the glass tray, always place on or in suitable microwaveable cookware.
  6. Please check that crockery is microwave safe before using.

To assemble the turntable, follow the steps below in number order.STEP 1 The turntable coupling should slot into the centre of microwave

STEP 2 The turntable ring slots into the indents in the microwave base.

STEP 3 The glass tray should align with the turntable coupling.

CONTROL PANEL & FEATURES

  

  • DISPLAYCooking time, power, indicators and clock time are displayed.
  • POWER LEVELPress to set microwave power level.
  • TIMEPress to set microwave cooking program.
  • EXPRESSPress to set express cooking program.
  • MEMORYUse to set multistage cooking program.
  • CLOCKPress to set clock time.
  • PRESETUse to set the oven to start-up at a later time.
  • NUMBER BUTTONSPress to set time or food weight.
  • WEIGHT DEFROSTPress to defrost food based on weight.
  • JET DEFROSTPress to defrost food based on time.
  • STARTPress to start cooking and defrosting programs.
  • CANCELPress once to temporarily stop cooking, or twice to cancel cooking altogether.

HOW TO USE THE MICROWAVE

When the oven is first plugged in, a beep will sound and the display will show “1:01”.In the process of setting the time, if nothing is pressed after 25 seconds the oven will return to standby mode.During cooking, if the door is opened, the program will be paused. To resume, ensure the door is closed and press the START button. If the CANCEL button is pressed once during operation, the program will be cancelled.After the cooking has finished, the display will show END and will beep every two minutes until the user presses the CANCEL button or opens and closes the door.If an invalid button is selected, the beep will sound twic

Setting the clock

  1. Press the CLOCK button then the CANCEL button in quick succession. The display will show “0:00”.
  2. Use the number pad to enter the correct time.
  3. Press the CLOCK button again to set the time.

Express CookingYou can set 100% power level cooking quickly by pressing EXPRESS button repeatedly to select a time. Use this feature to program the oven for 4 popular microwave time (15 seconds → 30 seconds → 1 minute → 2 minutes).

  1. In standby mode, press EXPRESS button repeatedly to select cooking time.
  2. Press START button to confirm.

Microwave Cooking

  1. In standby mode, press TIME button once.
  2. Use number buttons to set cooking time.
  3. Press POWER LEVEL button once (default 100% power level), and then use number buttons to select other power level.
  4. Press START button to start.

Press the number pad to set a cooking power

Press Number button Power Level (Display)
1, 0 100% (P 10)
9 90% (P 9)
8 80% (P 8)
7 70% (P 7)
6 60% (P 6)
5 50% (P 5)
4 40% (P 4)
3 30% (P 3)
2 20% (P 2)
1 10% (P 1)
0 0% (P 0)

Note: During the cooking, the cooking power can be checked by pressing POWER LEVEL pad.

Defrost by Time

  1. In standby mode, press JET DEFROST button once.
  2. Use number buttons to set defrosting time. The longest time is 99 minutes and 99 seconds.
  3. Press START button to start.

NOTE: During defrosting, the system will pause to remind you to turn food over, after that, press START button to resume.

Multi-stage CookingFor some recipes, results may be better if you wish to cook on different power levels for different times, for a dish. The oven can be used to set a maximum of 3 different stages. The Jet Defrost and Weight Defrost can only be set in the first sequence and only one can be selected at a time. It can be composed of jet defrost or weight defrost with one or two other microwave cooking programs, or it can be composed of just two microwave cooking programs.

Jet defrost or weight defrost with one or two-stage cookingFor example, if you want to defrost the food for 3 minutes and then cook food on 100% power for 5 minutes and then cook food on 60% power for 8 minutes:

  1. Open the door and place the food into the oven, close it.
  2. Press the JET DEFROST button once. Press the number 3 to select 3 minutes.
  3. Press MEMORY button once.
  4. Press the POWER LEVEL button once to select 100% power. Press the number 5 to select 5 minutes
  5. Press the MEMORY button once.
  6. Press the POWER LEVEL button 3 times to select 60% power. Press the number 8 to select 8 minutes.
  7. Press START button to start the defrost and 2 stage cooking.NOTE: Step 5 and 6 are not necessary if you just need one stage cooking.

Two-stage microwave cooking:Some recipes require different stages of cooking at different temperatures. For example, if you want to cook food on 100% power for 5 minutes and then cook food on 60% power for 10 minutes:

  1. Open the door and place the food into the oven, close it.
  2. Press the POWER LEVEL button once to select 100% power. Press the number 5 to select 5 minutes.
  3. Press the MEMERY button once.
  4. Press the POWER LEVEL button 3 times to select 60% power. Press the number 1 and 0 to select 10 minutes.
  5. Press the START to start the 2 stage cooking.

Defrost by WeightThe defrosting time and power level are automatically set once the food category and the weight are programmed.

  1. In standby mode, press WEIGHT DEFROST button repeatedly to select food code.
  2. Use number buttons to set food weight.
  3. Press START button to start.The maximum allowable weight for each category is shown below:
 

Press WEIGHT DEFROST button

  

Display

  

Type

  

Maximum Weight
Once d1 Meat 2300 g
Twice d2 Poultry 4000 g
3 times d3 Seafood 900 g

Note: During defrosting, the system will pause to remind you to turn food over, after that, press START button to resume the cooking.

PresetPreset function allows the oven to start at a later time.

  1. Press PRESET button.
  2. Use number buttons to set desired time.
  3. Set the cooking program. (except express cooking, speed defrost and weight defrost).
  4. Press START button to start.

NOTE: When the oven stays in preset state, you can check the preset time by pressingPRESET button once. You can cancel the preset program by pressing CANCEL button when the preset time is showing.

Child LockThe lock prevents unsupervised operation by children.To set: In standby mode, press and hold CANCEL button for 3 seconds, then a beep will sound, the oven will auto enter child lock mode and the lock indicator light will turn on. In the lock state, all buttons are disabled.To cancel: Press and hold CANCEL button for 3 seconds, then a beep will sound and the lock indicator light will come off.

COOKING TIPSThe following may affect cooking results:

FOOD ARRANGEMENTIf possible, thicker bits of food should be placed around the outside of the dish and the thinner parts toward the centre, spread out as evenly as possible. Do not overlap food if possible as this could result in uneven cooking results.

COOKING TIMEIf you are unsure of cooking times it is advisable to start with a short cooking time and monitor cooking progress before adding further time. Overcooking could lead to a risk of fire. Ensure food is cooked thoroughly before consuming.18

COOKING FOOD EVENLYFoods such as meat should be turned frequently to ensure more even cooking results. Ifthe food is liquid based, stirring during the cooking time is advisable.

ALLOW STANDING TIMEWhen the microwave has stopped cooking, leave the food to rest for an adequate length of time to allow for cooking completion and cooling

CARE & CLEANINGSwitch off at the wall power outlet and remove the plug from the socket before cleaning and when not in use.

  • If food spills or splatters in the microwave, wipe over all the interior surfaces with a sponge or soft damp cloth. Try to clean spills and splatters straight away. If ingredients have built up and stuck to the walls a mild detergent can be used.
  • Wipe the exterior with a damp cloth and dry thoroughly. Do not let water enter the ventilation openings.
  • On the right hand side wall of the cavity is the waveguide cover, microwaves are passed through this to enable your food to cook. It is important that this waveguide cover is kept clean at all times. To do this wipe with mild detergent and water, then dry.
  • Do not use harsh or abrasive cleaners.
  • Do not allow the control panel to become wet. Clean with a soft damp cloth. Do not usedetergents, abrasives or spray-on cleaners on the control panel.
  • Carefully wash the glass turntable and turntable ring in warm soapy water. Rinse withclean water and dry thoroughly before placing back into the microwave. Ensure these parts are correctly in place before use.
  • Wipe the bottom of the microwave oven interior with a soft damp cloth to ensure smooth operation of the turntable ring
  •  To remove odours from the microwave; in a deep microwave safe bowl combine 1 cup of water with the juice of 1 lemon (or 1 tbsp of white vinegar) and microwave for 5 minutes at 100% power. Carefully remove the bowl and wipe the interior of the microwave with a dry soft cloth.
  • Do not immerse the microwave oven in water or any other liquid.
  • If steam builds up inside or around the outside of the oven door, wipe with a soft cloth.This may happen when the microwave oven is used in humid conditions.
  • Failure to maintain the oven in a clean condition, especially if liquid is left under the turntable, could lead to deterioration of the surface that will adversely affect the life of the appliance that may result in a hazardous condition.

DISPOSAL/RECYCLINGLegislation in some localities mandates that e-waste (anything with a plug, battery or cord) is disposed of through controlled recycling facilities and must not be disposed of in general household waste. For more information about recycling of electrical and battery operated appliances, please contact your local council or your local household waste disposalservice.

PROBLEM SOLVING

WARNING: To reduce the risk of personal injury, always unplug the microwave before performing maintenance or trouble shooting checks.

The microwave oven may cause interference to your radio, TV or similar equipment. If this happens , you can stop the interference by moving the radio, TV or equipment as far away from your microwave oven as possible.

Problem Potential reason Potential solution
If the microwave doesn’t work 1. Microwave is not plugged in Make sure the plug is fitted securely into the wall outlet and the outlet is switched on. If it is not, remove the plug from the outlet, wait 10 seconds and plug it in again securely.
2. Plug is not working The wall outlet that the microwave is plugged into may have become faulty.

Plug the microwave into another known good outlet and ensure the outlet is turned on. Check if the microwave now works.
3. The plug has a blown fuse or the mains circuit has a blown fuse/ tripped

fuse

 Check the plug for a blown circuit fuse or a tripped main circuit breaker. If these seem to be working properly, test the outlet with another appliance.
4. Microwave has developed a fault Contact customer services to talk through the problem to see if any solution for the fault can be found. If not and the product is within its warranty period, then the

microwave should be returned to the retailer it was purchased from for a replacement or refund.
If the microwave turns on but does not operate. 1. Door is not closed Make sure the door is securely closed.
2. The power has not been set/the timer has not been

set.

 Set the microwave power by pressing the ‘Power’ button. Select the time by pressing the TIME button, entering the required cooking time and pressing START to confirm
Not heating Magnetron not working The component that produces the microwaves is called a magnetron, if food is not being heated or is ‘luke’ warm then it is likely this component has developed a fault. If the microwave is within its warranty period, please contact customer services for further advice or take the microwave back to the retailer it was purchased from for a refund or replacement.
Problem Potential reason Potential solution
Sparking 1. Burnt on food debris Burnt on food debris in the microwave, on the waveguide and the behind the waveguide can cause the microwave to ‘spark’. This is because burnt on debris can be focused on by the microwaves and spark.
  2. Metal or foil No metal or foil should be put inside a microwave as it can cause ‘sparking’ which can damage the microwave.
  3. Pressure build up in food Food with none porous skins (potatoes for example), must be pierced to allow steam to escape. As the build up of pressure can cause food to burst and create a ‘fire hazard‘.
Heat spots Operated empty or with no moisture Microwaves cannot be run empty, microwaves need moisture to operate correctly.

If microwaves are operated empty or are used to heat up plates (this is not permitted), the microwaves can focus on a single point inside the microwave. This can cause a heat spot, which can cause the area to become deformed, warped or start to melt.

If microwaves are operated empty or to heat up foreign objects this will void the warranty.
Problem Potential reason Potential solution
Condensation or excess water 1. Food that is being cooked Small amounts of condensation can be expected when using the microwave. As the food/beverage inside the microwave is heated it will produce steam, some of which will form condensation inside the microwave cavity.
2. Cooling vents covered Cooling vents allow the heat and steam to escape from the microwave. These cannot be covered as it can cause excessive water to settle inside the microwave or the microwave to overheat.

The installation instructions in the

instruction manual must be followed or the warranty will be void.
Light not working Bulb not working Due to the construction of microwaves and certain ‘dangerous’ components the light bulb can only be changed by a qualified service engineer.
Over heating Cooling vents covered Cooling vents allow the heat and steam to escape from the microwave. These cannot be covered as it can cause excessive water to settle inside the microwave or the microwave to overheat.

The installation instructions in the manual must be followed or the warranty will be

void.
Problem Potential reason Potential solution
Too noisy 1. Glass turntable fitted

incorrectly

 Check that the glass turntable has been placed correctly on the turntable and is not hitting the walls/doors of the microwave during operation.
2. Dishes/plate are too

large for the microwave

 Check that the dishes/plates are the correct size for the microwave and that they are not hitting the walls/door of microwave during operation.
Door not shutting/ locking 1. Glass turntable fitted

incorrectly

 Check that the glass turntable has been placed correctly on the turntable and is not stopping the door from shutting correctly.
Turntable not rotating 1. Turntable coupling not fitted or tape not

removed

 Check that the turntable coupling is fitted correctly and the transportation tape has been removed.
2. Turntable roller ring not fitted or fitted

incorrectly

 Check that the turntable roller has been placed under the turntable and that it is position correctly.
3. Glass turntable fitted

incorrectly

 Check that the glass turntable has been placed correctly on the roller ring and is properly engaged with the coupling.

SPARE PARTS

Spectrum Brands Australia Pty LtdLocked Bag 3004 BraesideVictoria 3195 AustraliaCustomer Service in AustraliaTollFree: 1800 623 118Email: [email protected]Website: www.spectrumbrands.com.au

Spectrum Brands New Zealand LtdPO Box 9817 NewmarketAuckland 1149 New ZealandCustomer Service in New ZealandTollFree: 0800 736 776Email: [email protected]Website: www.spectrumbrands.co.nz

Spectrum Brands Australia Pty Ltd and Spectrum Brands New Zealand Ltd Warranty Against Defects

In this warranty:

Australian Consumer Law means the Australian consumer law set out in Schedule 2 to the Competition and Consumer Act 2010;CGA means the New Zealand Consumer Guarantees Act 1993;Goods means the product or equipment which was accompanied by this warranty and purchased in Australia or New Zealand, as the case may be;

Manufacturer, We or us means:

  1. for Goods purchased in Australia, Spectrum Brands Australia Pty Ltd ABN, 78 007 070 573; or
  2. for Goods purchased in New Zealand, Spectrum Brands New Zealand Ltd, as the case may be, contact details as set out at the end of this warranty;

Supplier means the authorized distributor or retailer of the Goods that sold you the Goods in Australia or in New Zealand; andYou means you, the original end-user purchaser of the Goods

  1. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law, or the CGA. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
  2. The benefits provided by this Warranty are in addition to all other rights and remedies in respect of the Goods which the consumer has under either the Australian Consumer Law or the CGA. The original purchaser of the Goods is provided with the following Warranty subject to the Warranty Conditions:
  3. We warrant the Goods for all parts defective in workmanship or materials for a period of 1 year from the date of purchase (Warranty Period).If the Goods prove defective within the Warranty Period by reason of improper workmanship or material, we may, at our own discretion, repair or replace the Goods without charge.Warranty Conditions
  4. The Goods must be used in accordance with the manufacturer’s instructions. ThisWarranty does not apply should the defect in or failure of the Goods be attributable to misuse, abuse, accident or non-observance of manufacturer’s instructions on the part ofthe user. As far as the law permits, the manufacturer does not accept liability for any direct or consequential loss, damage or other expense caused by or arising out of any failure to use the Goods in accordance with the manufacturer’s instructions.
  5. Exhaustible components (such as batteries, filters and brushes) of the Goods are included under this Warranty only where there is a defect in workmanship or materials used.
  6. The warranty granted under clause 3 is limited to repair or replacement only.
  7. Any parts of the Goods replaced during repairs or any product replaced remain the property of the manufacturer. In the event of the Goods being replaced during the Warranty Period, the warranty on the replacement Goods will expire on the same date as for the Warranty Period on the original Goods which are replaced.
  8. In order to claim under the warranty granted under clause 3 you must:
    1. Retain this warranty with your receipt/proof of purchase; and
    2. Return the Goods to us at the relevant address or to the Supplier by prepaid freight within the Warranty Period accompanied with (i) the legible and unmodified original proof of purchase, which clearly indicates the name and address of the Supplier, the date and place of purchase, the product name or other product serial number and (ii)this warranty.
  9. This warranty is immediately void if:
    1. Any serial number or appliance plate is removed or defaced;
    2. The Goods have been serviced or otherwise repaired by a person not authorized to do so by us or where non approved replaced parts are used.
  10. The Goods are designed for domestic use only. The Goods must be connected to the electrical voltage requirements as specified in the ratings label located on the Goods.
  11. This warranty does not cover the cost of claiming under the warranty or transport of theGoods to and from the Supplier or us.
  12. This warranty is only valid and enforceable in Australia against Spectrum Brands Australia Pty Ltd and in New Zealand against Spectrum Brands New Zealand Ltd.

Contact us or the Supplier for further details.

Register your product online.

  • If you live in Australia please visit: www.spectrumbrands.com.au/warranty
  • If you live in New Zealand Please visit: www.spectrumbrands.co.nz/warranty
  • Registration of your warranty is not compulsory, it gives us a record of your purchase AND
  •  entitles you to receive these benefits: Product information; Hints and tips; Recipes and news; Information on special price offers and promotions.

Any questions? Please contact Customer Service for advice

 

References

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