Whirlpool Wine Cellar Owner’s Manual

Whirlpool Wine Cellar Owner’s Manual

For questions about features, operation/performance, parts or service, call: 1-800-253-1301In Canada, call for assistance 1-800-807-6777 or visit our website at…www.whirlpool.com or www.whirlpool.ca

 

WINE CELLAR SAFETY

Your safety and the safety of others are very important.We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.  This symbol alerts you to potential hazards that can kill or hurt you and others.All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

  DANGER

You can be killed or seriously injured if you don’t immediately follow instructions.

WARNING

You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

  • Children should be supervised to ensure that they do not play with the appliance.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  •  Do not use an extension cord.
  •  If power supply cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person in order to avoid a hazard.
  • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
  • Do not use replacement parts that have not been recommended by the manufacturer (e.g., parts made at home using a 3D printer).
  • Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
  • Do not damage the refrigerant circuit.
  • Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
  • This appliance is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices, and other working environments; farm houses and by clients in hotels, motels, and other residential-type environments; bed and breakfast-type environments; and catering and similar non-retail applications.

SAVE THESE INSTRUCTIONS

Proper Disposal of Your Old Wine Cellar

WARNING: Risk of child entrapment. Before You Throw Away Your Old Wine Cellar:■ Take off the doors.■ Leave the racks in place so that children may not easily climb inside.

   WARNING

Suffocation HazardRemove door from your old wine cellar.Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned wine cellars are still dangerous– even if they will sit for “just a few days.” If you are getting rid of your old wine cellar, please follow these instructions to help prevent accidents.

Important information to know about disposal of refrigerants:Dispose of refrigerator in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.

 

INSTALLATION REQUIREMENTS

Tools

Tool NeededGather the required tool before starting installation.■ Phillips screwdriver

Location Requirements

WARNING

Explosion HazardKeep flammable materials and vapors, such as gasoline, away from wine cellar.Failure to do so can result in death, explosion, or fire.

NOTES:■ It is recommended that you do not install the wine cellar near an oven, radiator, or other heat source.■ Do not install in a location where the temperature will fall below 55°F (13°C). For best performance, do not install the wine cellar behind a cabinet door or block the base grille.

Opening Dimensions

■ Height dimensions are shown with the leveling legs extended to the minimum height.NOTE: When leveling legs are fully extended, add 5/8″ (15 mm) to the height dimensions.■ If the floor of the opening is not level with the kitchen floor, shim the opening to make it level with the kitchen floor.

NOTE: Door clearance of 105/8″ (27 cm) required to allow full shelf extension.

NOTE: Door clearance of 161/8″ (41 cm) required to allow full shelf extension.

Electrical Requirements

  WARNING

Plug into a grounded 3 prong outlet.Do not remove ground prong.Do not use an adapter.Do not use an extension cord.Failure to follow these instructions can result in death, fire, or electrical shock.

Before you move your wine cellar into its final location, it isimportant to make sure you have the proper electrical connection.

Recommended Grounding MethodA 115 V, 60 Hz, AC only, 15 A or 20 A fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your wine cellar be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

If the supply cord is damaged it must be replaced by the manufacturer or its service agent or a similarly qualified person. Do not use a cord that shows cracks or abrasion damage alongits length, or at either the plug or connector end.

NOTE: Before performing any type of installation, cleaning, or removing a light bulb, unplug wine cellar or disconnect power.

 

INSTALLATION INSTRUCTIONS

Unpack the Wine Cellar

WARNINGExcessive Weight HazardUse two or more people to move and install wine cellar.Failure to do so can result in back or other injury.

Remove the Packaging

  • Remove tape and glue residue from surfaces before turning on the wine cellar. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.
  • Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your wine cellar. For more information, see “Wine Cellar Safety.”
  • Dispose of/recycle all packaging materials.

When Moving Your Wine Cellar:Your wine cellar is heavy. When moving the wine cellar for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the wine cellar straight out when moving it. Do not wiggle or “walk” the wine cellar when trying to move it, as floor damage could occur.

Clean Before UsingAfter you remove all of the packaging materials, clean the inside of your wine cellar before using it. See the cleaning instructions in “Wine Cellar Care.”

Door ClosingYour wine cellar has four leveling legs. If your wine cellar seems unsteady or you want the door to close more easily, adjust the wine cellar’s tilt using the instructions below.

WARNING

Plug into a grounded 3 prong outlet.Do not remove ground prong.Do not use an adapter.Do not use an extension cord.Failure to follow these instructions can result in death, fire, or electrical shock.

  1. Plug into a grounded 3 prong outlet.                                                                               WARNINGExcessive Weight HazardUse two or more people to move and install wine cellar.Failure to do so can result in back or other injury.
  2. Move the wine cellar into its final location.
  3. Turn the leveling legs to the right to lower the wine cellar or turn the leveling legs to the left to raise it. It may take several turns of the leveling legs to adjust the tilt of the wine cellar.NOTE: Having someone push against the top of the wine cellar takes some weight off the leveling legs. This makes it easier to adjust the leveling legs.   
  4. Open the door and check that it closes as easily as you like.If not, tilt the wine cellar slightly more to the rear by turning both front leveling screws to the left. It may take several more turns, and you should turn both leveling legs the same amount.

Wine Cellar Doors

Tool Needed: #2 Phillips screwdriverRemove Door and Hinges

  1. Open the door to a 90° angle and remove the screws for the bottom door hinge.
  2. Remove the door by pulling it forward and away from the wine cellar.
  3. Remove the three screws from the top hinge and remove the hinge.

Reverse Door Swing (optional)NOTE: There are two hinges for reverse door installation, one for a right-hand door swing and one for a left-hand door swing. Install the top hinge designed for the desired door swing.

  1. Remove the two screws attaching the bottom hinge to door. 
  2. Remove the door by lifting it up, and then pulling it away from the wine cellar.
  3. Remove the three decorative screws from the upper left corner of the front of the wine cellar.
  4. Remove the three screws from the right top hinge, and then remove the hinge. 
  5. Using the three screws removed in the previous step, attach the left top hinge to the upper left corner on the front of the wine cellar.                         NOTE: The left hinge is included in the bag with the “Use and Care Guide.”
  6. Insert the three decorative screws removed in Step 3 into the three holes in the upper right corner of the front of the wine cellar.
  7. Remove the screws for the mechanical switch and door stop; remove the mechanical switch and door stop. Attach the mechanical switch and door stop to the reverse side of the door. NOTE: The screws for the mechanical door switch are located behind the seal. Remove the seal first, and then remove the mechanical door switch screws. After reattach the mechanical door switch, place the seal in the original position.
  8. Remove Whirlpool badge. (Only models: WUW55X24HS)
  9. Attach the bottom hinge to the reverse side of the door, and then flip the door 180º so that the hinge is now on the bottom of the door.
  10. Insert the top corner of the door into the top hinge pin and reinstall the door on the wine cellar.
  11. Press the door and the bottom hinge pin onto the bottom hinge. 
  12. Put decal at the top of wine cellar.                                     
  13. After you change door (left hinge), place Whirlpool badge at bottom of wine cellar. (Only models: WUW55X24HS)NOTE: The decal & Whirlpool badge are included in the bag with Use and Care Guide. 
  14. Check the alignment of the door and the door seals.
  15. Tighten the hinge screws (as necessary).

 

Base GrilleYou must remove the base grille to access the condenser coils for cleaning.

To Remove the Base Grille:

  1. Open the wine cellar door.
  2. Using a Phillips screwdriver, remove the two screws from the base grille.
  3. Remove the two screws holding the mechanical switch to the grille. 
  4. Remove the base grille.

To Replace the Base Grille:

  1. Open the wine cellar door.
  2. Reattach the mechanical switch using the two sensor screws.
  3. Replace the two base grill screws. Tighten the screws.

 

Handle Assembly

NOTE: Only for models WUW55X24HS.

WARNINGExcessive Weight HazardUse two or more people to move and install wine cellar.Failure to do so can result in back or other injury.

Helpful Tip: Put cardboard under wine cellar until it is installed in cabinet opening. The cardboard will help avoid damage to floor covering during installation.

NOTES:

  • To ease installation, using two or more people, place wine cellar on its back.
  • To avoid scratching the front panel, place a soft cloth or towel against the panel while installing the door handle.
  • Setscrews are preinstalled in the handle.

 

  1. Remove the door handle and hardware bag containing the hex key from the bubble pouch.
  2. Place the handle on the mounting studs. The setscrews should face down when installed correctly. If the handle is installed upside down, proper installation will not be possible.
  3. Push the door handle tightly against the door.
  4. Insert the short end of the hex key into the setscrew and tighten 1/4 turn past snug. Setscrew will not be recessed into the handle.
  5. Repeat Step 4 for other setscrew.
  6. Keep the hex key with the Installation Instructions.NOTE: The handle installation procedure should take less than 5 minutes.

 

WINE CELLAR USE

Normal Sounds

Your new wine cellar may make sounds that your old one didn’t make. Because the sounds are new to you, you might be concerned about them. Most of the new sounds are normal. Hard surfaces, such as the flooring and surrounding structures, can make the sounds seem louder. The following describes the kinds of sounds and what may be making them.

  • Your wine cellar is designed to run more efficiently to keep your wine at the desired temperatures and to minimize energy usage. The high efficiency compressor and fans may cause your wine cellar to run longer than your old one. You may also hear a pulsating or high-pitched sound from the compressor or fans adjusting to optimize performance. Remove Door and Hinges.
  • Rattling noises may come from the flow of refrigerant or items stored inside the wine cellar.
  • As each cycle ends, you may hear a gurgling sound due to the refrigerant flowing in your wine cellar.
  • You may hear water running into the drain pan when the wine cellar is defrosting.
  • You may hear clicking sounds when the wine cellar starts or stops running.

Using the ControlFor Style 1 and Style 2 models, the control for this models is located at the top front of the wine cellar compartment. Default temperatures are in °F.

Style 1: Models WUW35X15DS and WUW35X24DS

Style 2: Model WUW55X24HSThe control for this model is located in the middle of the wine cellar compartment.

ControlsFor your convenience, your wine cellar control is preset at the factory.

For single-compartment models (WUW35X15DS, WUW35X24DS), the preset temperature is 54°F (12°C). For the two-compartment model (WUWDDX24HS), the preset temperature for the upper compartment is 45°F (7°C) and the preset temperature for the lower compartment is 54°F (12°C).

  • When the power is on, the temperature display shows the set point temperature of the compartment(s).
  • Wait 24 hours for your wine cellar to cool completely before adding wine.NOTE: Adjusting the wine cellar temperature control to a colder than the recommended setting will not cool the compartments any faster.

Turn Wine Cellar On/Off:

  • Press the Power button/touch pad on your wine cellar for 3 seconds to turn On the wine cellar cooling system.
  • Press and hold the Power button/touch pad again to turn Off the wine cellar cooling system. A 3 second countdown will show in the compartment display. The Light button/touch pad will operate to turn the light on and off within the wine cellar compartment.

Increasing and Decreasing Compartment Temperature:

  • Press the Increase Temperature button/touch pad until the desired temperature is reached in the desired compartment, displayed in the compartment display(s).
  • Press the Decrease Temperature button/touch pad until the desired temperature is reached in the desired compartment, displayed in the compartment display(s).

Turn Light On/Off:

  • Press Light button/touch pad to turn the light on and off within wine cellar compartment. The wine cellar will remain illuminated for 10 minutes (even when door is closed) when the Light is turned on. When the Light is turned off, the wine cellar compartment will be illuminated when the door is open. The light will turn off when the door is closed.
  • Press and hold the Power button/touch pad again to turn Off the wine cellar cooling system. A 3 second countdown will show in the compartment display. The Light button/touch pad will operate to turn the light on and off within the wine cellar compartment.

Change Temperature Setting (on some models):

  • For models with °F/°C control button/touch pad, press the °F/ °C Control button/touch pad to switch from Fahrenheit to Celsius or Celsius to Fahrenheit. The °F or °C on the Temperature Indicator touch pad will illuminate to indicate which temperature setting is currently in use.
  • For models without °F/°C control button/touch pad, press and hold the Decrease Temperature and Increase Temperature buttons/touch pads for 3 seconds. A 3 second countdown will display.

Using Eco Mode (on some models):When Eco mode is activated, the compartment display light will turn off when the door is closed. When the wine cellar door is opened, the light will stay on until the door is closed. The Light button/touch pad and °F/°C control button/touch pad will operate normally.

  • To activate Eco mode, press and hold the Eco mode button for 3 seconds. A 3 second countdown will display.
  • To deactivate Eco mode, press and hold the Eco mode button for 3 seconds. A 3 second countdown will display and the wine cellar will return to normal operation.

Adjusting the Control:If you need to adjust the temperature, wait at least 24 hours between adjustments and then recheck the temperature.

To make the wine cellar colder, adjust the setting to a lower temperature. To make the wine cellar less cold, adjust the setting to a higher temperature.

NOTE: On some models, adjusting the temperature control raises or lowers the temperature in the corresponding compartments, but not both compartments.

Temperature Separator (Temperature Display)(on some models)The temperature separator displays the current temperatures (Fahrenheit or Celsius) for the upper and lower compartments of the wine cellar. To adjust the temperature settings, see “Adjusting the Control” earlier in this section.

Recommended Storing Locations (on some models)For best storing and serving temperatures for your bottle of wine, use the wine producer’s recommended temperature setting. See the wine’s label for details. It is recommended to storewine for short-term (few months) at 55°F (13°C).

 

Wine Racks

Remove and Replace the Top and Middle Racks

To Remove Racks:

  1. Pull the rack forward until it stops.
  2. Lift up on both sides of the rack to clear the shelf brackets from the bracket support pins.  
  3. Pull the rack forward and out of the rack supports.

To Replace Racks:

  1. Insert the rack into the compartment and slide it toward the rear of the wine cellar.
  2. Align the bracket support pins with the holes in the shelf brackets, and then place the shelf into the rack supports until properly in place.

 

Stocking the Wine CellarNOTE: For optimum wine storage, place white wines at the top of the wine cellar, light red wines in the center and red wines at the bottom.

To Stock the Wine Cellar

  1. Start stocking the wine cellar with the bottom display rack.
  2. Starting on the left-hand side, place the first bottle in the rack on its side with the neck of the bottle facing the front of the wine cellar.                                     
  3. Place the next bottle on its side with the neck of the bottle facing the back of the wine cellar.
  4. Alternate in this manner until the display rack is full.
  5. Push the rack all the way in before pulling the next one forward.
  6. Pull the next rack forward and repeat steps 2 through 4; repeat for remaining racks.
  7. To stock the bottom of the wine cellar, place bottles in the grooves on the bottom of the wine cellar with the necks of the bottles facing the back of the wine cellar.

 

Lighting the Wine CellarThe refrigerator has an interior light that comes on any time the door is opened. Refer to the “Using the Controls” section for options on controlling the interior light.

NOTE: The light is an LED which does not need to be replaced. If the LED does not illuminate when the door is opened, call Service to replace the light. See Assistance or Service for contact information.

 

WINE CELLAR CARE

Cleaning

WARNING

Explosion HazardUse nonammable cleaner.Failure to do so can result in death, explosion, or re.

Clean the wine cellar about once a month to avoid buildup of odors. Wipe up spills immediately.

To Clean Your Wine Cellar:

  1. Unplug wine cellar or disconnect power.
  2. Remove all racks from inside the wine cellar.
  3. Clean the interior

Style 1 – Models with stainless steel trimUsing a clean sponge or soft cloth and a mild detergent dissolved in warm water, hand wash and rinse thoroughly the removable parts and interior surfaces. Dry with a soft cloth.

Style 2 – Models with wooden trimIMPORTANT: To avoid damaging wooden trim pieces, wipe the trim with a clean sponge or soft cloth and warm water. Do not use detergent or immerse the entire rack into water when cleaning.

Using a clean sponge or soft cloth and a mild detergent dissolved in warm water, hand wash and rinse thoroughly the removable parts and interior surfaces. Dry with a soft cloth.

  • Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools. These can scratch or damage materials.
  • To help remove odors, you can wash interior walls with a mixture of warm water and baking soda (2 tbs to 1 qt [26g to 0.95L] of water).

4. Wash stainless steel and painted metal exteriors with a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners, or cleaners containing chlorine. These can scratch or damage materials. Dry thoroughly with a soft cloth.

NOTE: To keep your stainless steel wine cellar looking like new and to remove minor scuffs or marks, it is suggested that you use the manufacturer’s approved Stainless Steel Cleaner and Polish. To order the cleaner, see “Accessories.”

IMPORTANT: This cleaner is for stainless steel parts only.Do not allow the Stainless Steel Cleaner and Polish to come into contact with any plastic parts such as the trim pieces, dispenser covers or door gaskets. If unintentional contact does occur, clean plastic part with a sponge and mild detergent in warm water. Dry thoroughly with a soft cloth.

5. Replace the racks.6. Clean the condenser coils regularly. They are located behind the base grille. Coils may need to be cleaned as often as every other month. This may help save energy.

■ Remove the base grille. See “Base Grille.”■ Use a vacuum cleaner with an extended attachment to clean the condenser coils when they are dusty or dirty.■ Replace the base grille.7. Plug in wine cellar or reconnect power.

Vacation and Moving Care

VacationsIf you choose to turn the wine cellar off before you leave, follow these steps.

  1. Remove all wine bottles from the wine cellar.
  2. Unplug the wine cellar.
  3. Clean the wine cellar. See “Cleaning.”
  4. Tape a rubber or wood block to the top of the door to prop it open far enough for air to get in. This stops odor and mold from building up.

MovingWhen you are moving your wine cellar to a new home, follow these steps to prepare it for the move.

  1. Remove all wine bottles from the wine cellar.
  2. Unplug the wine cellar.
  3. Clean, wipe, and dry it thoroughly.
  4. Take out all removable parts, wrap them well, and tape them together so they don’t shift and rattle during the move.
  5. Tape the doors shut and tape the power cord to the wine cellar. When you get to your new home, put everything back and refer to the “Installation Instructions” section for preparation instructions.

 

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Your wine cellar will not operate

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.Do not remove ground prong.Do not use an adapter.Do not use an extension cord.Failure to follow these instructions can result in death, fire, or electrical shock.

  • Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.
  • Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit.
  • Is the Wine Cellar Control turned to the OFF position? See “Using the Control.”

The lights do not work

  • Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.
  • Your wine cellar is equipped with LED lighting which does not need to be replaced. If there is power to the wine cellar and the lights do not illuminate when the door is opened, call for service or assistance.

The motor seems to run too much

  • Is the temperature outside hotter than normal? Expect the motor to run longer under warm conditions. At normal temperatures, expect your motor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more of the time.

Is the door opened often? Expect the motor to run longer when this occurs. In order to conserve energy, try to get everything you need out of the wine cellar at once, keep wine bottles positioned label side up so that they are easy to find, and close the door as soon as the wine is removed.

Is the control set correctly for the surrounding conditions?See “Using the Control.”

Is the door closed completely? Push the door firmly shut. If it will not shut all the way, see “The door will not close completely” later in this section.

Are the condenser coils dirty? This obstructs air transfer and makes the motor work harder. Clean the condenser coils. See “Cleaning.”

Temperature is too warm

  • Is the door opened often? Be aware that the wine cellar will warm when this occurs. In order to keep the wine cellar cool, try to get everything you need out of the wine cellar at once, keep wine bottles positioned label side up so that they are easy to find, and close the door as soon as the wine is removed.
  • Is the control set correctly for the surrounding conditions? See “Using the Control.”
  • Is the base grille blocked? For best performance, do not install the wine cellar behind a cabinet door or block the base grille.

There is interior moisture buildup

  • Is the door opened often? To avoid humidity buildup, try to get everything you need out of the wine cellar at once, keep wine bottles positioned label side up so that they are easy to find, and close the door as soon as the wine is removed. When the door is opened, humidity from the room air enters the wine cellar. The more often the door is opened, the faster humidity builds up, especially when the room itself is very humid.
  • Is it humid? It is normal for moisture to build up inside the wine cellar when the air is humid.
  • Is the control set correctly for the surrounding conditions? See “Using the Control.”

The door is difficult to open

WARNING

Explosion HazardUse nonammable cleaner.Failure to do so can result in death, explosion, or re.

  • Is the gasket dirty or sticky? Clean the gasket and the surface that it touches. Rub a thin coat of paraffin wax on the gasket following cleaning.

The door will not close completely

  • Are the racks out of position? Put the racks back into their correct positions. See “Wine Cellar Use” for more information.

WARNING

Explosion HazardUse nonammable cleaner.Failure to do so can result in death, explosion, or re.

  • Is the gasket sticking? Clean the gasket and the surface that it touches. Rub a thin coat of paraffin wax on the gasket following cleaning.
  • Is the door installed properly? If the door was reversed improperly, re-installation may be required. See “Reverse Door Swing.”

 

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If You Need Replacement PartsIf you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new Whirlpool® appliance.

To locate factory specified replacement parts in your area, call us or your nearest designated service center.

In the U.S.A.Call the Whirlpool Customer eXperience Center toll free: 1-800-253-1301.Our Consultants Provide Assistance With:

  • Features and specifications on our full line of appliances.
  • Installation information.
  • Use and maintenance procedures.
  • Warranty.
  • Accessory and repair parts sales.
  • Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc).
  • Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For Further AssistanceIf you need further assistance, you can write to Whirlpool with any questions or concerns at:

Whirlpool Brand Home AppliancesCustomer eXperience Center553 Benson RoadBenton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In CanadaCall the Whirlpool Canada Customer eXperience Centre toll free: 1-800-807-6777, or visit our website at www.whirlpool.ca.

Our Consultants Provide Assistance With:

  • Scheduling of Service. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in Canada.
  • Features and specifications on our full line of appliances.
  • Referrals to local dealers.
  • Use and maintenance procedures.
  • Accessory and repair parts sales.

For Further AssistanceIf you need further assistance, you can write to Whirlpool Canada with any questions or concerns at:

Whirlpool Brand Home AppliancesCustomer eXperience Centre200 – 6750 Century Ave.Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

AccessoriesThe following accessory is available for your wine cooler. To order accessory, contact us and ask for the part number.In the U.S,A., visit our webpage www.whirlpool.com/accessories or call 1-800-253-1301.In Canada, visit our webpage www.whirlpoolparts.ca or call1-800-807-6777.Stainless Steel Cleaner & PolishOrder Part #4396095

©2021 Whirlpool. All rights reserved. Used under license in Canada.

 

References

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