Whirlpool W11101939A Side by Side Refrigerator User Guide
LEARN MOREIn an effort to conserve natural resources, this refrigerator includes a condensed User Guide. A complete User Instructions manual for your model can be downloaded at www.whirlpool.com/manuals. The model number is located on the inside wall of the refrigerator compartment.For assistance or service, call 1-800-253-1301 in the U.S.A. or 1-800-807-6777 in Canada.Register your refrigerator at www.whirlpool.com. In Canada, register at www.whirlpool.ca.
Your safety and the safety of others are very important
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
- This is the safety alert symbol.
- This symbol alerts you to potential hazards that can kill or hurt you and others.
- All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
- These words mean:
DANGER
You can be killed or seriously injured if you don’t immediately follow instructions.
WARNING
You can be killed or seriously injured if you don’t follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
- Plug into a grounded 3 prong outlet.
- Do not remove ground prong.
- Do not use an adapter.
- Do not use an extension cord.
- Disconnect power before servicing.
- Replace all parts and panels before operating.
- Remove doors from your old refrigerator.
- Keep flammable materials and vapors, such as gasoline, away from refrigerator.
- Use two or more people to move and install refrigerator.
- Disconnect power before installing ice maker (on ice maker kit ready models only).
- Use a sturdy glass when dispensing ice (on some models).
- Do not hit the refrigerator glass doors (on some models).
SAVE THESE INSTRUCTIONS
State of California Proposition 65 Warnings:WARNING: This product contains one or more chemicals known to the State of California to cause cancer.WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.
PROPER DISPOSAL OF YOUR OLD REFRIGERATOR
WARNING
Suffocation Hazard
- Remove doors from your old refrigerator.
- Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous, even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
- Take off the doors.
- Leave the shelves in place so that children may not easily climb inside.
Important information to know about disposal of refrigerants:
- Dispose of refrigerator in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed,
- EPA certified refrigerant technician in accordance with established procedures.
OPERATING YOUR REFRIGERATOR
Using the Controls
For your convenience, your refrigerator controls are preset at the factory. When you first install your refrigerator, make sure that the controls are still preset. The Refrigerator Control and the Freezer Control should both be set to the “mid-settings.”
- REFRIGERATOR
- FREEZER
IMPORTANT:
The Refrigerator Control adjusts the refrigerator compartment temperature. Every click on “Temp Setting” button makes refrigerator compartment colder, once you get to the last level the system will go back to the initial level.
- MinMin/Med
- Med
- Med/Max
- Max
- The Freezer Control adjusts the freezer compartment temperature. Settings to the front of the mid-setting make the temperature less cold. Settings to the back of the mid-setting make the temperature colder.
- Wait 24 hours before you put food into the refrigerator. If you add food before the refrigerator has cooled completely, your food may spoil.
Min/Med
NOTE: Adjusting the Refrigerator and Freezer Controls to a higher (colder) than recommended setting will not cool the compartments any faster.
Adjusting Controls
Give the refrigerator time to cool down completely before adding food. It is best to wait 24 hours before you put food into the refrigerator. The settings indicated in the previous section should be correct for normal household refrigerator usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.
- Turn the control right (clockwise) to make the compartment colder.
- Turn the control left (counterclockwise) to make it less cold.
- To turn the cooling system off, turn the Refrigerator Control counterclockwise until it reaches the OFF position.
If you need to adjust temperatures in the refrigerator or freezer, use the settings listed in the chart below as a guide. Wait at least 24 hours between adjustments.
| CONDITION/REASON: | ADJUSTMENT: |
| REFRIGERATOR too warm | REFRIGERATOR Control one setting higher |
| FREEZER too warm/ too little ice | FREEZER Control one setting higher |
| REFRIGERATOR too cold | REFRIGERATOR Control one setting lower |
| FREEZER too cold | FREEZER Control one setting lower |
Crisper Humidity Control (on some models)
You can control the amount of humidity in the moisture-sealed crisper. Adjust the control to any setting between Low and High.Low (open) for best storage of fruits and vegetables with skins.High (closed) for best storage of fresh, leafy vegetables.
ACCESSORIES
The following accessories are available for your refrigerator. To order an accessory, call 1-800-442-9991 and ask for the part number listed or contact your authorized Whirlpool dealer. In Canada, call 1-800-807-6777.
affresh® Stainless Steel Cleaner:
- Order Part #W10355016
- In Canada, order Part #W10355016B
affresh® Stainless Steel Wipes:
- Order Part #W10355049
- In Canada, order Part #W10355049B
affresh® Kitchen & Appliance Cleaner:
- Order Part #W10355010
- In Canada, order Part #W10355010B
PROBLEM SOLVER
For recommendations that may help you avoid a service call, visit www.whirlpool.com/product_help.
For a complete Problem Solver listing with more information about additional topics, see the Installation Instructions and Owner’s Manual provided with your refrigerator, or visit our website and download the User Instructions for your model.
WARNING
Electrical Shock Hazard
- Plug into a grounded 3 prong outlet.
- Do not remove ground prong.
- Do not use an adapter.
- Do not use an extension cord.
- Failure to follow these instructions can result in death, fire, or electrical shock.
| PROBLEM | Possible Causes and/or Recommended Solutions |
| Refrigerator will not operate |
|
WHIRLPOOL ® MAJOR APPLIANCE LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call theCustomer eXperience Center:
- Name, address and telephone number
- Model number and serial number
- A clear, detailed description of the problem
- Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
- Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit www.whirlpool.com/product_help.
- All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests for warranty service to:
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies
http://www.whirlpool.com/product_help
ONE YEAR LIMITED WARRANTY
WHAT IS COVERED
For one year from the date of purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit’s warranty period.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.
- Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator or installation instructions.
- In-home instruction on how to use your product.
- Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).
- Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.).
- Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.
- Conversion of products from natural gas or L.P. gas.
- Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not approved by Whirlpool.
- Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration or modification of the appliance.
- Cosmetic damage including scratches, dents, chips, and other damage to theappliance finishes unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days.
- Discoloration, rust or oxidation of surfaces resulting from caustic or corrosiveenvironments including but not limited to high salt concentrations, high moisture or humidity or exposure to chemicals.
- Food or medicine loss due to product failure.
- Pick-up or delivery. This product is intended for in-home repair.
- Travel or transportation expenses for service in remote locations where an authorized Whirlpool servicer is not available.
- Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal or replacement of the product.
- Service or parts for appliances with original model/serial numbers removed, altered or not easily determined.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR APARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW.Some states and provinces do not allow limitations on the duration of implied warranties of merchant ability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
References
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