xerox B405 VersaLink Multifunction Printer Installation Guide

Version 2.2February 2021Versalink B400 and B405

Xerox® VersaLink® B400 Printer Xerox® VersaLink® B405 Multifunction PrinterCustomer Expectation and Installation GuideXerox® VersaLink® B400 PrinterXerox® VersaLink® B405 Multifunction Printer

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Product Overview

IntroductionThis document is intended to help you understand the performance and capabilities of the Xerox® B400 and Xerox® B405, including information on optional accessories. Installation planning information is provided later in this document and it contains specifications and guidelines for installing your device. Specifications and data in this document include Xerox and customer proprietary information. The customer will use all reasonable efforts to safeguard the document, will not disclose its contents to third parties, and should only circulate it within the organization on a need-to-know basis.

Product HighlightsThe compact B400 and, B405 excel in small office environments where high-impact speed and ease of use are important.

Convenience

• Compact designs fit in tight busy spaces
• Optional Wireless Adapter allows untethered mobility with new Wi-Fi installation wizard and WPS setup
•  Wi-Fi Direct (with optional Wi-Fi kit)
• NFC tap-to-pair
• Apple® AirPrint®
• Mopria®

Performance

• Up to 47 ppm
• Duplex Automatic Document Feeder (MFP only)
• Large 550 Sheet Paper Tray
• Hefty processing power with a generous amount of standard memory
• Outstanding output image quality

Ease

• Large 5.0” color capacitive touchscreen (swipe) interface
• Scan to email (MFP only)
• Scan to (MFP only) and print from USB at the device
•  App Gallery inbox App for easy access to downloadable Apps

Detailed Specifications and Product Brochure

VersaLink B400/B405 Product BrochureXerox VersaLink B400 Printer and Xerox VersaLink B405 Multifunction Printer BrochureVersaLink B400 – Detailed Specification SheetXerox® VersaLink® B400 PrinterVersalink B405 -Detailed Specification SheetXerox® VersaLink® B405 Multifunction Printer

Maintenance and Support

This section helps define the support and services that Xerox will supply and what is expected of the customer.Customer/Operator MaintenanceSupport ServicesThe majority of service-related issues can be resolved by the customer using the Xerox Online Support tools from the front panel of the device, the device driver resident on the computer, or through the device Embedded Web Server page. To supplement the Xerox Online Support experience, knowledgeable support resources will be available via the phone. The phone support resources typically resolve issues on the first call. In the event phone support is required, customers will be expected to actively participate in the phone diagnosis and service processes. For issues that cannot be resolved over the phone, customers will typically receive onsite field service the following day from a combination of Xerox Employees and Xerox Authorized National Service Providers.In addition to onboard, driver-based customer tools, telephone, and on-site service, customers will also have access to web technical support: www.xerox.com/officeprinting/support/.

Call ProcedureContact your local sales and service team for details:

Product SustainabilityPackaging Take-Back Service for Xerox Branded Products: (US only) Whenever possible, Xerox encourages you to recycle packaging locally as it reduces greenhouse gas emissions associated with transportation. However, if unable to recycle locally, we offer a packaging take-back and recycling service to our customers for Xerox branded products, where customers pay for the return shipping and Xerox pays for the recycling. If interested in this service, please send your packaging to: Xerox Corporation, ESSO – Scrap, 6500 State Route 63, Middletown, OH 45044, ATTN: EPEAT Packaging Returns.

Supplies and ConsumablesXerox supplies for your machine, including paper and CRUs, can be ordered from Xerox by going to www.xerox.com and clicking on either the Contact Us link for specific contact information/telephone numbers in your area or by clicking on the Supplies and entering/selecting your specific machine information (product family and model type).Note: Always refer to www.xerox.com for the latest Customer Replaceable Units (CRUs) part numbers.Consumables for this product are part of the Xerox Green World Alliance Supplies Recycling Program. For more information, please visit the Green World Alliance website at www.xerox.com/gwa.

*Average standard pages. Declared Yield in accordance with ISO/IEC 19752. Yield will vary based on image, area coverage and print mode.Customer Expectation and Installation Guide

INSTALLATION PREPARATION

Installation Preparation

Roles and ResponsibilitiesThis section is key to clearly state Xerox/Partner and the customer roles and responsibilities and necessary actions.

Responsibility Matrix

Installation Planning 

APPENDIX 

Installation ConsiderationsPhysical delivery is performed by Xerox authorized common carriers, such as UPS or Xerox carriers. The customer is responsible for un-boxing, setup, connecting, and configuring the equipment on their network. The products require a two-person lift based on the weight of the products. Customer to provide a table or desk capable of supporting the weight of the equipment. For hallway installations, the customer is to independently review and consider any applicable federal, state, local, or other codes and requirements related to emergency egress in the area of installation.Electrical requirements and space requirements must be satisfied before the equipment is delivered.

Appendix

Customer Expectations Agreement

I have reviewed and understand the product expectations and installation preparation requirements, as referenced in this CEIG document: (Signatures Required)Customer_____________________________________________________________Xerox/Partner Sales Representative__________________________________________Xerox/Partner Analyst Representative________________________________________Xerox/Partner Service Representative________________________________________

Customer Expectation and Installation Guide

References

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  Recycling for Xerox Toner and Cartridge Supplies
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  Product Support and Drivers – Xerox
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  Workplace and Digital Printing Solutions | Xerox