Whynter TSO-488GB Grande 40 Quart Capacity Countertop User Manual

Whynter TSO-488GB Grande 40 Quart Capacity Countertop

Whynter Grande 40 Quart Capacity Counter-Top Multi-Function Intelligent Convection Steam Oven Air Fryer, Oven, Yogurt Maker, Dehydrator & DIY Mode

Congratulations on your new Whynter product. To ensure proper operation, please read this Instruction Manual carefully before using this product. Keep this manual in a safe place for future reference.

DISPOSAL INFORMATIONThank you for choosing Whynter. Please follow the instructions provided in this user manual to obtain the very best performance from your steam oven. We trust that your Whynter steam oven will provide the performance and reliability that we stand for.Please keep this user manual in a safe place for future reference.

This symbol on the product or its packaging indicates that this appliance cannot be treated as normal domestic trash, but must be handed in at a collection point for recycling electric and electronic appliances. Your contribution to the correct disposal of this product protects the environment.Further information about the recycling of this product can be obtained from your local municipal authority.

SAFETY PRECAUTIONS

  1. Read all instructions.
  2. UNPLUG FROM OUTLET WHEN NOT IN USE before putting on or taking off parts and before cleaning. Allow to cool be-fore cleaning or handling.
  3. Do not touch hot surfaces. Use handles or knobs.
  4. To protect against electrical shock, do not immerse cord or plug, or place any part of the steam oven in water or other liquids.
  5. Close supervision is necessary when used by or near children.
  6. Do not operate with a damaged cord or plug or after the appliance has malfunctioned or has been dropped or damaged in any way or is not operating properly.
  7. The use of accessory attachments not recommended by Whynter may cause injury.
  8. Do not use outdoors.
  9. Do not let the cord hang over the edge of the table or countertop where it could be pulled on inadvertently by children or pets. Do not let the cord touch hot surfaces, which could damage it.
  10. Where applicable, always attach the plug to appliance and check that the cooking cycle has stopped before plugging cord into wall outlet. To disconnect, press the Power button to stop the cooking cycle, then remove plug from wall out-let.
  11. Do not place oven on or near a hot gas or electric burner or in a heated oven.
  12. Do not use this oven for anything other than its intended purpose.
  13. Do not place sealed or airtight containers in the oven.
  14. Extreme caution should be exercised when using containers constructed of materials other than metal, glass or ceramic in the oven.
  15. To avoid burns, use extreme caution when removing trays, pans, racks, or disposing of hot grease.
  16. When not in use, always unplug the unit. Do not store any materials other than Whynter’s recommended accessories in this oven.
  17. Do not place paper, cardboard, plastic or similar products in the oven.
  18. Do not cover crumb tray or any part of the oven except the baking pan with metal foil. This will cause overheating of the oven.
  19. Do not block the top of the oven, steam vents, or any other openings while in use.
  20. Oversize foods, metal foil packages and utensils must not be inserted in the oven, as they may involve a risk of fire or electric shock.
  21. A fire may occur if the oven is covered or touching flammable materials such as curtains, draperies, walls and the like when in operation. Do not store any items on top of the appliance when in operation. Do not operate under wall cabinets.
  22. Do not clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, involving a risk of electric shock.
  23. Do not attempt to dislodge food when the oven is plugged into an electrical outlet.
  24. CAUTION: To avoid possibility of fire, never leave oven unattended during use.
  25. Do not rest cooking utensils or baking dishes on glass door.
  26. Where applicable, always attach plug to appliance and check that the cooking cycle is stopped before plugging cord into wall outlet. To disconnect, press the Power button to stop the cooking cycle, then remove plug from wall outlet.
  27. Do not operate your appliance in an appliance garage or under a wall cabinet. When storing in an appliance garage al-ways unplug the unit from the electrical outlet. Not doing so could create a risk of fire, especially if the appliance touches the walls of the garage or the door touches the unit as it closes.
  28. Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.

SPECIAL CORDSET INSTRUCTIONS

  • A short power supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.
  • Extension cords may be used if care is exercised in their use.
  • If an extension cord is used, the marked electrical rating of the extension cord must be at least as great as the electrical rating of the appliance, and the longer cord should be arranged so that it will not drape over the countertop or tabletop where it can be tripped over unintentionally or pulled on by children.

UNPACKING INSTRUCTIONS

  1. Place the box on a large, sturdy, flat surface.
  2. Open the box and remove the instruction book and any other literature.
  3. Lift the packing materials, oven and accessories out of the box.
  4. Remove any other items and remove packing materials surrounding those parts.
  5. Remove any protective or promotional labels from your steam oven and other parts.
  6. Retain packaging.

BEFORE THE FIRST USE

  • Before using your Whynter steam oven for the first time, remove any dust from shipping by wiping the base, cover and controls with a damp cloth.
  • Be sure to thoroughly clean all accessories before first use. Rinse water reservoir in hot, sudsy water. Be sure to thor-oughly clean all accessories before each use.
  • Do not use on heat-sensitive surfaces.
  • DO NOT STORE ITEMS ON TOP OF THE OVEN. IF YOU DO, REMOVE THEM BEFORE YOU TURN YOUR OVEN ON. THE EXTERIOR WALLS GET VERY HOT WHEN IN USE.
  • KEEP OUT OF REACH OF CHILDREN.

A clearance of at least 6 inches shall be reserved on the back and two sides and over the product when the product is placed. Do not place any item on the product.

INTRODUCTION

What Is a Steam Oven?Steam ovens are just what they sound like – ovens that use hot steam rather than hot air to cook food. They introduce a whole new level of cooking to your kitchen, and can even reheat things more effectively than microwaves, making them an awesome double whammy for your home. You can use a steam oven in place of a standard convection oven, or double it up with your existing oven for even more range and cooking power.

How Do Steam Ovens Work?Most steam ovens work by siphoning water from a small water tank into a built-in boiler, heating it to 212 degrees Fahrenheit, and releasing the steam into the oven. This superheated steam is just as effective at cooking your food through as the circulated hot air that makes convection work, and is often even faster.Steam cooking is healthier than traditional cooking using microwave and traditional oven. The steam helps lock moisture into whatever food is being cooked or reheated, eliminating the need for extra oils and fats to keep food moist. No more getting trapped in the kitchen basting that turkey to keep it from drying out! It also help to retain the food’s natural vitamins and minerals.Steam ovens are generally considered to be healthier than standard ovens. The steam helps lock moisture into whatever food is being cooked or reheated, eliminating the need for extra oils and fats to keep food moist. No more getting trapped in the kitchen basting that turkey to keep it from drying out! They also help your food retain its natural vitamins and minerals, so you get the most nutritional value from your food.

PRODUCT STRUCTURAL DESIGN

  1. Control Panel
  2. Fork Assembly
  3. Fork Handle
  4. Broiling/Steaming Rack
  5. Baking Pan
  6. Water Tank
  7. Handle
  8. Door
  9. Water Tray
  10. Oven Body
  11. Door Switch
  12. Oven Mitt

CAVITY DIAGRAM

  1. Residual Steam Outlet
  2. Oven Lamp
  3. Top Heater
  4. Steam Inlet
  5. Steam Inlet
  6. Bottom Heater
  7. Internal Fan
  8. Air Inlet
  9. Temperature Sensor
  10. Temperature Sensor
  11. Water Tank

CONTROL PANEL

DISPLAY

  Function Description
   

Cooking Time

  

Displays cooking hours and minutes.
   

Temperature

 Displays adjustable temperature range: 85°F – 450°F
  Preset function Icon indicates that steam oven is running on Preset mode. Preset time can be adjust- ed in one hour increments, from 0-24 hours.
  Time-delay Icon indicates that steam oven is running on time-delay mode.
  Water level Icon is always on in Steam mode. Flashing icon indicates low water level in water tank.
  Water tray cleaning Icon indicates water tray needs to be cleaned.
Child lock Icon indicates control panel is locked.
  Descaling Icon indicates descaling cycle is on.
  Top heater pipe Icon indicates top heater pipe is on.
  Bottom heater pipe Icon indicates bottom heater pipe is on.
  High temperature Icon indicates temperature is high in the oven and caution is needed.
   

Ferment

 Icon indicates Ferment function is on. Mode: Top heater pipe

Adjustable temperature: 85°F – 120°F

Adjustable time: 0-7 hours
   

Preheat

 Icon indicates Preheat function is on. Mode: Back heater convection Default temperature: 360°F

Unit will shut off once oven reaches 360°F.
   

Yogurt

 Icon indicates Yogurt making function is on. Mode: Steam

Default temperature: 115°F

Default time: 8 hours
   

Air Fryer

 Air Fryer menu contains 9 programs and recipes. Refer to page 14. Mode: Back heater convection
   

Dried fruit and nuts

  

Dry fruit and nuts menu contains 9 programs and recipes. Refer to page 15. Mode: Back heater convection or Top & bottom heater pipes
   

Steam

 Steam menu contains 9 programs and recipes. Refer to page 14. Mode: Steam
   

Roast

 Roast menu contains 9 programs and recipes. Refer to page 14. Mode: Multiple
   

Bake

 Bake menu contains 9 programs and recipes. Refer to page 14. Mode: Top & bottom heater pipes
DIY DIY (Do It Yourself) Icon indicates DIY function is on.

Mode: Choose from 9 function modes
   

Descaling

 Icon indicates Descaling function is on.

Descaling function helps to remove residual buildup. Default time: 50 minutes (program cannot be paused)

OPERATING INSTRUCTIONS

  1. Powering onPress the Power button to turn the oven on. It will enter a full-screen standby mode after a beep. If there is no selection in three minutes, the unit will return to standby mode.
  2. Menu SelectionIn the standby model, press the selection key > < to select a function. The default function is Steam. Press the Enter button to confirm the selection. A beep will sound and the clock will start counting down. Choose any of the pre-program functions or the DIY function.For example, to select Top heater pipe mode.
    1. Select DIY then button to confirm. Then select Top heater pipe and press button to confirm.
    2. Select a cooking time by confirming the blinking numbers (hours & minutes).
    3. Select a temperature by confirming the blinking number temperature.
    4. Press the Enter button to begin the cooking cycle.The countdown timer will begin counting down until the cooking cycle has completed.NOTE: The timer will stop when the door is open, and the timer will flash. Once the door is closed, timer will resume.
  3. During OperationPause functionDuring the cooking process, you can stop the timer and cooking function by pressing the Enter button. Press the Enter button again to resume the timer and cooking function.
  4. Cooking Complete ReminderOnce the cooking process is finished, END will appear on the display and the unit will beep 10 times. The High temperature icon will be displayed if the oven temperature is above 120°F and the internal fan will run for 3 minutes to circulate the hot air inside.NOTE: After the steam program is completed, the water tray cleaning icon will flash for 1 minute to indicate the residual water inside the oven needs to be wiped and that the water tank needs to be drained.To remove excess liquid, slide the drip tray out and discard the contents. Never operate the oven without the drip tray in place.

DIY FUNCTION MODES

DIY Steam modeBefore starting the Steam function, fill the water reservoir with distilled or filtered water. Open the oven door and remove the water tank to fill the water to its maximum level then put the water tank back in place.

Press the selection key > and choose the Steam mode. The Steam icon will flash then press the Enter button to confirm the selection. Press the selection key > to select the operation hour time (default value is 0, ranging from 0 – 6) and minute (default value is 30, ranging from 0 – 59). Press the Enter button to confirm the selection. The temperature numbers will flash, press the selection key > to select desired temperature (120-230°F).If the water tank is not in place or runs out of water, the oven will beep and the Water level icon will flash.

NOTE: After the steam program is completed, the water tray cleaning icon will flash for 1 minute to indicate the residual water inside the oven needs to be wiped and that the water tank needs to be drained. To remove excess liquid, slide the drip tray out and discard the contents. Never operate the oven without the drip tray in place.

DIY Other Roast ModesPress the selection key > and choose the desired cooking mode. The function icon will flash, press the Enter button to confirm the selection. Press the selection key > to select the operation hour time (default value is 0, ranging from 0 – 6) and minute (default value is 30, ranging from 0 – 59). Press the Enter button to confirm the selection. The temperature numbers will flash, press the selection key > to select desired temperature.NOTE: You can set different temperatures for the Top & Bottom heater pipes separately.Once the cooking process is finished, END will appear on the display and the unit will beep 10 times. The High temperature icon will be displayed if the oven temperature is above 120F and the internal fan run for 3 minutes to circulate the hot air inside.

MENU SELECTIONS

Steam Menu
Code E-1 E-2 E-3 E-4 E-5 E-6 E-7 E-8 E-9
Food Style Steamed Vegetable Steamed Rice Steamed Fish Steamed Shrimp Steamed Crab Steamed Eggs Steamed Chicken Steamed Papaya Steamed Potatoes
Heating time

(minute)

 16 50 20 15 30 16 30 35 30
Heating temp. (°F) 210 210 210 210 210 210 210 210 210
Roast Menu
Code F-1 F-2 F-3 F-4 F-5 F-6 F-7 F-8 F-9
Food Style Roast Chicken Roast Steak Roast Muttons Roast Salmon Roast Chicken Legs Roast Saury Roast Potatoes Roast Shrimp Roast Sausages
Heating time

(minute)

 35   35 20 26 20 12 15  
Heating temp. (°F) 450 450 395 430 395 430 360 360  
                 
Bake Menu
Code H-1 H-2 H-3 H-4 H-5 H-6 H-7 H-8 H-9
Food Style Baguette bread Wheat bread Pizza Yogurt cheese cake Chiffon cake Chocolate cake Cookies Puff Egg tart
Heating time (minute ) 16 20 22 60 50 50  14 32  22
Heating temp. (°F) 360 360 360 300 300 300 360 360 360
                 
Air Fryer Menu
Code P-1 P-2 P-3 P-4 P-5 P-6 P-7 P-8 P-9
Food Style Pork Chops Chicken Wings Chicken Kabobs Onion Meatballs Pita Chips Chips Croutons Mini Pizza Bacon
Heating time (minute ) 20 23  18  18  7 12 14 18 15
Heating temp. (°F)  410 395  355  410 430 360 285 355 395
                 
Dry Fruit and Nuts Menu
Code L-1 L-2 L-3 L-4 L-5 L-6 L-7 L-8 L-9
Food Style Dried Banana Dried Apple Dried Raisins Dried Kiwi Dried Lemon Almonds Walnut Macadamia Nut Cashew Nut
Heating time

(minute)

 360 360 420 360 360 10 12 12 12
Heating temp. (°F) 150 150 195 150 150 285 320 320 320
Operating Panel Back Heater Back Heater Back Heater Back Heater Back Heater Top/bottom Heater Pipe Top/bottom Heater Pipe Top/bottom Heater Pipe Top/bottom Heater Pipe
Other Functions

Descaling FunctionWhen the steam generator operates, there is an accumulation of limestone inside because of calcium content in the water. Periodic descaling of residual buildup can increase the life span of your oven and prevent any decline in performance.When the operation time reaches 100 hours, the descaling icon on the screen will flash to remind you to run the de-scaling cycle.

  1. Remove all accessories from inside the oven.
  2. Make approximately 180 ml descaling solution using white vinegar with 1.2 liters distilled/ filtered water and pour it into the water tank.
  3. Press the selection key > to select the Descaling function and then press the ENTER button to start the descaling operation.
  4. When 20 minutes are left in the descaling operation, the oven will prompt you to remove the water tank and drain the descaling solution. Replace the water tank with clean distilled/ filtered water.
  5. After the water tank is replaced with clean water, close the oven door and the descaling operation will resumes. When there are 10 minutes remaining in the descaling operation, the oven will prompt you to remove the water tank, drain the water and replace it with clean distilled/ filtered water.
  6. Once the descaling operation completes in 50 munities, wipe away any moisture inside of the oven with a dry cloth. Let it dry fully with the door open.

TIPS

GeneralAlways make sure the drip tray is in place before cooking and to empty it after each use.Always use distilled or filtered water.Always remember to empty drip tray after each use. Also make sure it is in place before cooking.

Bake mode (Top & bottom heater pipe)Bake mode is best used for most baked goods like cakes, cookies and pastries.

Bake Steam (High temperature steaming (steam + back heater convection)The combination of bake and steam means crispy yet juicy results every time in less time. The Bake Steam function also provides even, moist heat that is a benefit for many types of foods, from perfect custards to effortless braised dishes.If using a recipe meant for a traditional oven, begin checking for doneness at least 10 minutes before the recom-mended end time.

SteamThe highest temperature (230°F) on the Steam function should be used for all traditional steaming tasks like vege-tables, seafood and other proteins.The Steam function can also work to clean the interior of your oven. Run the Steam function at 230 ̊ F for 30 minutes to loosen grease or food residue. Once the cycle is complete, wipe the interior clean with a cloth.

Broil (Top heater pipe)There are 2 different rack positions for Broil. The lower broil position is best suited for thicker foods like steaks, chops and larger fish fillets as well as top browning of dishes like nachos and casseroles. The upper broil position is for thin foods like smaller seafood and thin fillets. When positioning foods to broil make sure they are not touch-ing the heating elements as they can burn very easily.

CLEANING AND MAINTENANCE

  • Always turn the oven off and unplug the power cord from the outlet before cleaning.
  • Avoid abrasive cleansers and metal pads when cleaning the oven interior and bakeware to avoid damage.
  1. Heat the oven to 140°F / 100% Steam.
  2. Unplug the power cord from the outlet.
  3. Spray in your favorite oven cleaner, close the door and let the product work for the time indicated on the product label. Oven cleaners work better on warm surfaces.
  4. Spray the interior walls with water using a spray bottle.
  5. Wipe clean with a cloth or sponge. DO NOT use harsh abrasives or corrosive products, which could damage the oven wall surfaces.
  6. Remove excess liquid from the drip tray by sliding it out and discarding the contents.Note: Never operate the oven without the drip tray in place.
  7. Run the oven at 300°F / 100% Steam for 10 minutes to remove any residual fumes from the cleaner.
  8. Spray with water and wipe down the oven walls a few more times to ensure all of the cleaning product has been removed.
  9. Rinse the water reservoir in hot water. Dry well.
  • It is recommended to use distilled or filtered water. If tap water is used for a long period of time, there will be miner-al scales on the inner walls of the oven.
  • The residual water in the water tank should be removed after each use.

SPECIFICATIONS

Power 120V 60Hz 1800W
Capacity 40 L
Water Tank 1.4 L
Housing Stainless Steel
Door Double-layer Glass Door
 

Control

  

LED display Touch Screen LED Display | 4 Predefined Programs |
 

Functions

 Fermentation / Preheat / Make Yogurt / Air Fryer Menu /

Food dehydrator Menu / Steam Menu / Roast Menu / Bake Menu / DIY mode / Descaling
Adjustable Temperature 85°F – 450°F
Heating modes Steam / Top Heater / Bottom Heater / Back Heater Convection
Preset Time up to 24 hours
Accessories Rotisserie Set, Bakeware, Grill, Glove, User Manual, Recipe Guide
Specialty Steamer, Electric Oven, Air Fryer, Food Dehydrator, Yogurt Maker, 5 in 1
Product dimension 20.7″ W x 19.68″ D x 17.32″ H
Product Weight 48 lbs

TROUBLESHOOTING

Error Possible causes Solution
Er1 Open circuit for top sensor Stop the work, open the oven door and allow the cavity to cool down for 10 minutes, and then restart it or contact Whynter Customer Support
Er2 Short circuit for top sensor Stop the work, open the oven door and allow the cavity to cool down for 10 minutes, and then restart it or contact Whynter Customer Support
Er3 Open circuit for top sensor Stop the work, open the oven door and allow the cavity to cool down for 10 minutes, and then

restart it or contact Whynter Customer Support
Er4 Short circuit for top sensor Stop the work, open the oven door and allow the cavity to cool down for 10 minutes, and then restart it or contact Whynter Customer Support
Er7 Open circuit for evaporating heater sensor Contact Whynter Customer Support
Er8 Short circuit for evaporating heater sensor Contact Whynter Customer Support
Display not working Check whether the power cord is plugged into a working outlet Display panel has a loose connection Check the outlet for power. Power off and un- plug the unit for 5 minutes. Then restart.

Contact Whynter Customer Support
Oven light does not illuminate Oven light is damaged Loose Connection Replace or contact Whynter Customer Support
Exhaust fan does not work Loose Connection Fan is damaged Replace or contact Whynter Customer Support
No response from the button Display PCB damaged or defective Contact Whynter Customer Support
No steam Water pipe is blocked Evaporator heater is damaged Water intake system is damaged Contact Whynter Customer Support
Steam oven does not work Door is not closed completely

Poor contact of door control switch

 Contact Whynter Customer Support
Steam leakage from oven door Door is not closed completely

Door gasket is not in place or damaged Door structure is damaged or not assembled in place

 Re-close the oven door

Inspect door gasket and reposition if needed Contact Whynter Customer Support
Stains on internal oven walls It is normal for the oven to develop stains on the internal walls with use. Please refer to the cleaning and maintenance instructions.

ONE YEAR LIMITED WARRANTY

This WHYNTER product is warranted to the original owner, purchased from an authorized Whynter dealer with-in the 48 U.S. continental states, for one year from the original purchase date against defects in material and workmanship under normal residential usage. Should your WHYNTER product prove defective within one year from the date of purchase, contact Whynter’s Customer Support team with the serial number and proof of pur-chase to make a warranty claim. A Return Authorization number must be issued before returning any parts or products. Parts or products received without a Whynter issued Return Authorization number will be refused. Under this warranty, Whynter will repair or replace any parts found defective with new or remanufactured parts or exchange the defective product with a new, refurbished, or remanufactured product at our discretion. All defective products and parts covered by this warranty will be repaired or replaced on a mail-in basis to Whynter’s Service Center. This warranty is not transferable. After the expiration of the warranty, the cost of labor and parts will be the responsibility of the original owner.

After two months to one year, the customer will be responsible for the return freight cost to Whynter’s Service Center. Please package the product carefully in its original packaging to avoid damage in transit. Whynter is not responsible for damage resulting from shipper mishandling or improper packaging. Please retain the original box and packaging materials.

THIS WARRANTY DOES NOT COVER: 

  • Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.
  • Improper power supply such as power surge, low voltage, defective household wiring or inadequate fuses.
  • Use in commercial or industrial applications.
  • Damage, accidental or otherwise, to the product while in the possession of a consumer not caused by a defect in material or workmanship.
  • Damage caused by consumer misuse, tampering, lack of maintenance or failure to follow the care and special handling provisions in the instructions.
  • Damage to the finish of the case, or other appearance parts caused by wear.
  • Damage caused by repairs or alterations to the product by anyone other than authorized by the manufacturer.
  • Removal, Replacement Packaging, Freight and Insurance cost for the warranty service.
  • Products sold AS IS or from an unauthorized reseller.
  • Products that have had their serial numbers removed or defaced.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIESCUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PUR-POSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. WHYNTER SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLU-SION OR LIMITATION OF INCIDENTAL OR CONSE- QUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

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To obtain service or information, contact Whynter LLC via email at [email protected] or call 866-WHYNTER.Product contents and specifications may change without notice. Copyright © 2020 WWW.WHYNTER.COM

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