UBIQUITI USG UniFi Security Gateway User Guide

USG Quick Start GuideClick for Table of Contents

Package Contents

UniFi Controller System Requirements

  • Microsoft Windows 8, Mac OS X, or Linux
  • Java Runtime Environment 1.6 (or above)
  • Web Browser: Mozilla Firefox, Google Chrome, Microsoft Edge, or Microsoft Internet Explorer 11
  • UniFi Controller software v5.4 or higher (available at: ui.com/download/uni)

Hardware Overview

Ports Panel

  1. ConsoleRJ45 serial console port for CLI management. Use an RJ45-to-DB9 serial console cable toFlow control NONE
  2. ResetResets to factory defaults. The UniFi Gateway should be powered on. Press and hold the Reset button for about 10 seconds until the right LED on the WAN 2 / LAN 2 port starts ashing and then becomes solidly lit. After a few seconds, the LED will turn off, and the UniFi Gateway will automatically reboot. 
  3. WAN 1 PortSupports 10/100/1000 Ethernet WAN connections. The default setting is the DHCP client.
  4. LAN 1 PortSupports 10/100/1000 Ethernet LAN connections. The default setting is DHCP Server. Server IP: 192.168.1.1/24
  5. WAN 2 / LAN 2 PortSupports 10/100/1000 Ethernet connections. Configure the port using the UniFi Gateway configuration interface.LEDs

  6. System LEDClick here for detailed descriptions.
  7. Power LED
    Off Power Off
    No No Link
    Amber Link Established at 10/100 Mbps
    Amber Flashing Link Activity at 10/100 Mbps
    Green Link Established at 1000 Mbps
    Green Flashing Link Activity at 1000 Mbps

Hardware Installation

Wall-Mounting (Optional)

Connecting Power

Network Connections

Software Installation

Download the latest version of the UniFi Controller software at: ui.com/download/unifi From a management station connected to the same Layer-2 network, launch the installer and follow the on-screen instructions.

Note: If you already have UniFi Controller v5.4 or higher installed, go to the section, Adopting the UniFi Gateway.

After you have installed the software and run the UniFi Installation Wizard, a login screen will appear for the UniFi Controller management interface. Enter the username and password that you created and click Sign In.

User Guide located on our website at: ui.com/download/unifi

Adopting the UniFi Gateway

  1. From the UniFi Controller dashboard, click Devices in the left menu bar.
  2. Locate the UniFi Gateway in the list of devices under the Model column. Click Adopt.
  3. The System LED on the UniFi Gateway will turn blue to conrm that it is successfully adopted.

Optional WAN Port Conguration via Layer 3

  1. From a web browser, go to https://setup.ui.com
  2. Enter your Username and Password. Click Sign In.Note: If the UniFi Gateway has not been adopted by an UniFi Controller, the login window will be skipped and the Setup window will appear.
  3. In the Setup window, click Edit Configuration to configure the WAN port to DHCP, Static IP, or PPPoE.For information on using the UniFi Controller software, refer to the User Guide located on our website at: ui.com/download/unifi

Specifications

USG
Dimensions 135 x 135 x 28.3 mm(5.32 x 5.32 x 1.11″)
Weight 366 g (12.9 oz)
Networking Interfaces Serial Console Port (1) RJ45 Serial Port(3) 10/100/1000 Ethernet Ports
Max. Power Consumption 7W
Power Supply 12VDC, 1A Power Adapter (Included)
Supported Voltage Range 9 to 24VDC
Layer 3 Forwarding PerformancePacket Size: 64 BytesPacket Size: 512 Bytes or Larger 1,000,000 pps3 Gbps (Line Rate)
Processor Dual-Core 500 MHz, MIPS64 with Hardware Acceleration forPacket Processing
System Memory 512 MB DDR2 RAM
On-Board Flash Storage 2 GB
Rackmount Yes
Operating Temperature -10 to 45° C (14 to 113° F)
Operating Humidity 10 to 90% Noncondensing
Certifications CE, FCC, IC

Safety Notices

  1. Read, follow, and keep these instructions.
  2. Heed all warnings.
  3. Only use attachments/accessories specified by the manufacturer.

WARNING: Failure to provide proper ventilation may cause re hazard. Keep at least 20 mm of clearance next to the ventilation holes for the adequate arrow.

WARNING: To reduce the risk of re or electric shock, do not expose this product to rain or moisture.

WARNING: Do not use this product in a location that can be submerged by water.

WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

Electrical Safety Information

  1. improper operation, damage to the equipment, or pose are hazards if the limitations are not followed.
  2. There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician.
  3. This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet.a. Do not substitute the power cord with one that is not the provided approved type. Never use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.b. The equipment requires the use of the ground wire as a part of the safety certication, medication or misuse can provide a shock hazard that can result in serious injury or death.c. Contact a qualied electrician or the manufacturer if there are questions about the installation prior to connecting the equipment.d. Protective earthing is provided by Listed AC adapter. Building installation shall provide appropriate short-circuit backup protection.e. Protective bonding must be installed in accordance with local national wiring rules and regulations.

Limited Warranty

ui.com/support/warranty

The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and, where applicable, specify arbitration instead of jury trials or class actions.

Compliance

FCCChanges or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions.

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

ISED Canada

CAN ICES-3(A)/NMB-3(A)

Australia and New Zealand

Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment, this equipment may cause radio interference.

CE Marking

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WEEE Compliance StatementDeclaration of ConformityOnline Resources

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References

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