HuddleCamHD HC20X USB 3.0 PTZ Camera
Safety Tips
- Please read this manual carefully before using the camera.
- Avoid damage from stress, violent vibration or liquid intrusion during transportation, storage or installation.
- Take care of the camera during installation to prevent damage to the camera case, ports, lens or PTZ mechanism.
- Do not apply excessive voltage. (Use only the specified voltage.) Otherwise, you may experience electrical shock.
- Keep the camera away from strong electromagnetic sources.
- Do not aim the camera at bright light sources (e.g. bright lights, the sun, etc.) for extended periods of time.
- Do not clean the camera with any active chemicals or corrosive detergents.
- Do not disassemble the camera or any of the camera’s components. If problems arise, please contact your authorized dealer.
- After long term operation, moving components can wear down. Contact your authorized dealer for repair.
In The Box
Supplied Equipment
- HD Color Video Camera (1)
- 12V/2.0A DC Power Adapter (1)
- Installation Bracket (1)
- Installation Screw (1)
- USB 3.0 Data Cable (3m), Serial Control Cable, RS-485 Adapter
- IR Remote Controller (1)
- User Manual (1)
Physical Description
Front View
- Lens
- IR ReceiverTo receive IR remote controller signal.
- Power LEDBlue LED lights when unit is powered and on.
- Stand by LEDOrange LED lights when unit is powered and in standby.
- IR ReceiverTo receive IR remote controller signal.Rear View
- USB 3.0 InterfaceFor connection to PC USB 3.0 port (also compatible with USB 2.0 port and driver).
- IR Selective SwitchWhen using only one remote to control more than one camera, this switch will assign a unique ID to each camera.
- VISCA In PortFor hard wired remote control from a 3rd party PC, joystick, etc…
- RS485 IN / OUTUsed for daisy chaining multiple cameras for RS-232 & RS-485 control.
- DC IN 12V SocketOnly use the Power Adapter supplied with this camera.
Bottom View
- Dip-SwitchUsed for selecting baud rate and the remote signal output switch.
- TripodWill accept 1/4-20 bolt from 3rd party tripod, wall or ceiling mount.
Dip-Switch SettingsNote: When changing Dip-Switch settings, make all changes with camera powered off.
Dip-Switch 1, 4, & 5 – Reserved.Dip-Switch 2 – Switch for settings the control protocol.ON = RS-485 control & PELCO-D.OFF = RS-232 control & VISCA.Dip-Switch 3 – Switch for firmware upgrading.Note: When ON, USB 3 output will be disabled.Dip Switch 6 – Switch for toggling IR remote control.ON = IR remote control disabled.OFF = IR remote control enabled.
Cable Connection Info
RS-232C – IN Reference
RS232 OUT, RS-485 – In / Out Reference
RS-485 Reference
OSD MENU
On Screen Display Menu – Use the OSD menu to access and change the camera’s settings.Note: You cannot manually move the camera (pan/tilt) when the OSD menu is visible on the screen.
The Dome OSD Menu is as follows:
- Protocol
- Address Default Value: 1 Range: 1 – 7
- Protocol Default Value: Visca Range: Visca, Pelco-D
- Baudrate Default Value: 9600 Range: 2400, 4800, 9600, 38400
- Pan/Tilt
- IR Address Default Value: 1 Range: 1 – 3 (IR switch dependent)
- Pan Speed Default Value: 14 Range: 1 – 24
- Tilt Speed Default Value: 10 Range: 1 – 18
- Picture Freeze Default Value: Off Range: On, Off
- Loc Resume Default Value: OffRange: Off, 30, 60, 90
- Information
- Version (Firmware version)
- Model HuddleCamHD G3
- Date (Manufacture Date)
The Lens OSD Menu is as follows:
- Exposure
- Brightness Default Value: 50 Range: 0 – 255 (increments of 5)
- Backlight Default Value: Off Range: On, Off
- AE Default Value: Auto Range: Auto, Shutter
- Shutter Default Value: 1/30 Range: 1/25, 1/30, 1/50, 1/60, 1/75, 1/90, 1/100, 1/120, 1/125, 1/150, 1/180, 1/215, 1/250, 1/300, 1/350, 1/425, 1/500, 1/600, 1/725, 1/1000, 1/1250, 1/1500, 1/1750, 1/2000, 1/2500, 1/3000, 1/3500, 1/4000, 1/6000, 1/10000
- Anti-Flicker Default Value: 60Range: 50, 60
- Color
- Contrast Default Value: 50 Range: 0 – 255
- Hue Default Value: 50 Range: 1 – 100
- Saturation Default Value: 50 Range: 1 – 100
- Sharpness Default Value: 50 Range: 1 – 127
- WB Default Value: Auto Range: Auto, Manual
- ColorTemp Default Value: 4900Range: 1500 – 15000 (increments of 100)
- Image
- Image Flip Default Value: Off Range: Off, All, Flip, Mirror
- Frame Default Value: 30 Range: 30/25
- Image Mode Default Value: NormalRange: Bright, Beauty, Normal, Clear
IR Remote Controller
Note: Some buttons do not operate for all camera models
- Reset:Restarts the camera and restores it to Factory Default settings.(Note: Will delete all memory).
- Camera SelectionSelect Camera ID: 1, 2 or 3
- Preset Positions1- 9: Preset PositionsSet: Setting Preset PositionClear: Clear Preset PositionCall: Call Preset PositionNote: To Set / Call preset position 1, you should press number key “1”, then press Set / Call to Set or Call the position
- Fast Zoom in/out Control Zone+: Zoom in quickly-: Zoom out quickly
- Pan/Tilt ControllerMove UpMove DownMove LeftMove RightAuto Pan
- Additional Function ZoneFreeze: Image FreezeBL: Back-light CompensationWB: White BalanceAE: Auto ExposureD Zoom: Digital ZoomHDMI: Swap to HDMI video outputDVI: Swap to DVI video outputFormat: Swap between different formats
- Power Supply SwitchPower On / Off button
- OSD Menu ZoneDome OSD: Enter Pan Tilt Zoom OSD menuLens OSD: Enter lens OSD menu
- Slow Zoom In/Out Zone+: Zoom in slowly-: Zoom out slowly
- Focus Control ZoneAuto: Turn on auto focusManual: Turn on manual focusFar: Set focus at farther distanceNear: Set focus at nearer distance
- Pan/Tilt Function ZoneL- Limit: Set left boundary limit scanning position Scan: Enable Boundary Scanning (Auto Panning)R-Limit: Set right boundary limit scanning position Home: Go to camera’s Home positionTour: Enable automatic patrol tour of presets Rev: Enable image flip for ceiling mounting
Connection Instructions
- Connect included Power Supply to the camera.
- Wait for camera to come to Home Position.
- Connect included USB 3.0 cable to camera and USB 3.0 port of PC (unit is also backwards compatible with USB 2.0 port).
- Select and configure camera in your software of choice.
NOTE: Failure to follow this sequence may result in no connection to PC.
Care Of The UnitRemove dust or dirt on the surface of the lens with a blower (commercially available).
Installation Instructions
Desktop InstallationWhen using the HuddleCam on a desk, Make sure that it will stand level. If you want to use the camera on an incline, make sure the angle is less than 15 degrees to ensure that the camera’s pan and tilt mechanism operates normally.
Tripod InstallationWhen using the HuddleCam with a tripod, screw the tripod to the bottom of the camera. The tripod screw must fit below specifications:Note: Tripod must stand on a level surface.
Ceiling Mount
Step1: Secure the Ceiling Plate to the ceiling.Step 2: Fix the Triangle Plate to the camera.
Step 3: Connect the Triangle Plate to the Ceiling Plate.
Step 4: Lock the set screws.
Troubleshooting
| Problem | Cause | Resolution |
| There is no power to the camera. | Power adapter is disconnected from mains or from camera. | Check the connections between the camera, power adapter and mains. If anything is disconnected, reconnect it. |
| Power switch is set to OFF. | Set the power switch to ON. | |
| Camera will not connect to the PC via USB. | USB cable is bad. | Try new USB Cable |
| Camera connects sometimes. | Connect USB only after camera has completely booted. | |
| Camera unable to pan, tilt, and/or zoom. | Menu is currently displayed on the screen. | Retry after exiting the menu. |
| Pan, tilt or zoom range limit was reached. | Try to pan/tilt/zoom in the other direction. | |
| Remote control not working. | The “camera select” button on the remote control is not set to match the “IR select” switch number set on the
camera. |
Choose the correct “IR select” number to match camera settings. |
| Camera cannot be controlled via VISCA. | The connection between the PC and camera is incorrect. | Refer to Cable Connection Info section of this manual. |
| Commands being sent are incorrect. | Refer to VISCA manual. | |
| The Camera is not working at all. | No response or image from camera. | Disconnect power, and wait a few minutes, then connect the power again. Retry. |
Important Notes Regarding USB Connectivity:USB 3.0 ports are backwards compatible with USB 2.0 devices. USB 2.0 ports are not completely forward compatible with USB 3.0 devices (some USB 3.0 devices will connect to USB 2.0 with limited functionality).External USB hubs should be avoided (i.e. give the camera its own USB port on the device) as they are not well suited to transmitting HD video reliably.USB extension systems must be fully compatible with the version of USB that you are using and must utilize an external power supply, when required. Caution: Some “compatible” USB 3.0 extenders do not actually have the full 5Gbps bandwidth required for uncompressed HD video – so check bandwidth specs. Always connect the HuddleCam directly to the device in order to associate the UVC drivers before attempting to use any extension system.USB 3.0 power saving settings in the device’s operating system should be turned off completely for reliable USB 3.0 camera connectivity.
HuddleCam CamerasAll HuddleCamHD cameras utilize the UVC (USB Video Class) drivers that are built into Windows, Mac OS and Linux to stream HD video to your device via your device’s USB port(USB 2.0 or USB 3.0 depending upon HuddleCam model). When your device successfully recognizes the camera, your device will register the HuddleCam as an “imaging device”. You can see this in your Windows Device Manager program (type “device manager” into the Windows search tool) as shown in the screenshot, below:
In this example, you can see the HuddleCam model in use connected as a fully functional USB 3.0 device (HuddleCamHD) as well as a USB 2.0 device with limited functionality(USB2.0 Camera).If your device has not connected to or has not recognized the HuddleCam as an imaging device (in which case, you may see a new “unknown device”, “Westbridge” or “CYTFX3” labeled device show up in Device Manager’s “Universal Serial Bus Controllers” section rather than in the “Imaging Devices” section), the HuddleCam will not be available to programs that utilize a camera. In this case, try restarting the device and reconnecting the camera via USB (USB 2.0 or USB 3.0 depending upon HuddleCam model).
Similarly, you can see a connected device in System Information on a MAC. See screenshot below:
In this example, you can see the HuddleCam model in use connected as a fully functional USB 3.0 device “HuddleCamHD” as well as a “USB2.0 camera” with limited functionality (USB2.0 camera).
Specifications
Model Number: HC20X-GY-G2, HC20X-WH-G2
Camera & Lens
- Video CMOS Sensor1/2.8” CMOS 2.1 Mega Pixel
- Frame Rate30fps 1920 x 1080p, 30fps 1280 x 720p
- Lens Zoom20X Optical Zoom, 12X Digital Zoom f=4.7-94mm
- Field of View5° (tele) to 58° (wide)
- Min Lux0.5 Lux at F1.6
- Warranty 2 years parts and labor
Pan/Tilt Movement
- Pan Movement0-355°
- Tilt RotationUp: 90°, Down: 45°
- Presets64 Presets, 4 Patrol lines
Rear Board Connectors
- Video InterfaceUSB 3.0
- Control Signal Interface Mini DIN-8 (VISCA IN, VISCA OUT/RS485)
- Control Signal Config.Dip-Switch Pin 7/TTL Signal
- Baud Rate9600 bps
- Power Supply Interface DC 12V 2A
Electrical Index
- Power Supply Adapter12V DC 2A
- Input Voltage12V DC (10.5-14V DC)
- Input Power24W (Max)
- Working EnvironmentIndoor
Physical
- MaterialAluminum, Plastic
- Dimensions5.68”W x 5.63”H x 5.88”D [7”H w/ Tilt Up] (144.2mm x 142.9mm x 149.4mm [177.8mmH w/ Tilt Up])
- Weight2.52 lbs (1.14 kg)
- Box Dimensions13.25” x 9.25” x 9.5” (336.55mm x 234.95mm x 241.3mm)
- Boxed Weight5.8 lbs (2.63 kg)
- ColorSilver Gray
- Operating Temperature 32°F to +113°F (0°C to +45°C)
- Storage Temperature-14°F to 140°F (-10°C +60°C)
- Working EnvironmentIndoor only
References
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