LUXE Bidet Neo 185 Owner’s Manual

LUXE Bidet Neo 185 Owner's Manual

Thank you for choosing Luxe Bidet~ This manual contains important information regarding your unit. Before operating the unit, please read this manual thoroughly, and retain it for future reference.

PRODUCT INFORMATION

PRODUCT FEATURES

Dual Nozzle DesignThe Luxe Bidet Neo 185 is equipped with dual nozzles for rear and frontal wash. The frontal or feminine wash is gentler than the rear spray. It can be useful for monthly cycles and is highly recommended by new or expecting mothers. The dual nozzles are used as different modes, but can be used by both sexes

Nozzle Guard GateThe bidet features a convenient, hygienic nozzle guard gate for added protection and easy maintenance. The hygienic nozzle guard gate ensures that the bidet is always ready for clean operation and can open for easy access to the nozzles.

Retractable Nozzle Always Stays CleanWhen not in use, the nozzles retract for hygienic storage allowing for double protection behind the nozzle guard gate.

Convenient Nozzle Cleaning FeatureWhile the bidet is designed to keep the retractable nozzles clean, this model also features an innovative self-cleaning sanitary nozzle that streams fresh water directly over the nozzles for rinsing before or after use.

Activate and Adjust Water Pressure EasilyThe unobtrusive control panel features a chrome-plated knob that allows the user to activate and adjust water pressure. With clearly defined settings, the bidet can easily be operated by children and the elderly. A second knob switches from the stronger rear wash, the gentler frontal feminine wash, and nozzle cleaning.

WHY LUXE BIDET?

Once you bidet, you never go back!

SPECIFICATIONS

UPC: 850625005160 (blue), 850625005153 (white)Retail Box Size: 17.6 x 7.1 x 4″Retail Package Weight: 2.00 lbsConnection Type: Cold waterWater Control: Chrome-plated dialMode Selection Control: Chrome-plated dialNozzles: Dual-nozzleBidet Body Material: ABS resin, plastic bidet inletParts Material: 7 /8″ x 1/2″ metal t-adapter, 1/2″ x 1/4″ metal braided hoseValve Construction: Metal-ceramicWorking Pressure : SO ± 20 psiFeatures: Nozzle guard gateCertifications: ASME A11218.1-2012/CSA,ASME A112.4.2-2009Manufactured In: China

Bidet Dimensions:

PARTS LIST

PRODUCT INSTALLATION

BEFORE Installation

Locate your Bidet ID and write it down below.Bidet ID: ______________________

The Bidet ID is required for registering your bidet for a 2-year extended warranty.

The Bidet ID can be located on the sticker attached to the arm of the bidet AND on the bottom of the bidet’s control panel.

Check that you have access to the fill valve under the toilet tank.The provided cold water t-adapter should be installed at the fill valve under the toilet tank (as pictured below), NOT at the cold water supply valve coming from the wall.

If you do not have access to the fill valve under the toilet tank, contact Luxe Bidet Customer Support at 858-360-7780 and we may be able to provide alternative installation options.

Check that your toilet tank water supply line is flexible.Check the toilet tank water supply line that connects the toilet tank fill valve to the water supply valve on the wall. If it is a rigid pipe, you will need to replace this pipe with a flexible water supply hose before installing the bidet.

The length of the hose you purchase may vary, but the top connection size should be 7 /8″ Ballcock (to connect to the provided t-adapter) and the bottom connection size should be 3/8″ or 1/2″ (to connect to your water supply valve).

INSTALLATION

Step 1 – Turn Off the Toilet Tank Water SupplyTurn off the toilet tank water supply at the wall to stop the flow of water (most valves will need to be turned clock-wise). Flush the toilet and hold down the handle to completely empty the toilet tank.

Step 2 – Remove the Toilet SeatTo remove the toilet seat, lift the hinge tabs and use a flathead screwdriver to unscrew the toilet seat bolts while holding the nuts on the underside of the bolts in place. Remove the toilet seat and toilet seat bolts and nuts and set them aside.

Step 3 – Mount Your Luxe Bidet on the ToiletPlace the bidet attachment on the toilet. The adjustment plates will need to line up with the holes on the toilet bowl. You may need to rotate the adjustment plates accordingly to line up properly with the holes.

Step 4 – Reattach Your Toilet SeatReattach the toilet seat on top of the bidet attachment and secure it using the original toilet seat hardware. Make sure to tighten the bolts to ensure that the bidet attachment and toilet seat do not move.

Step 5 – Disconnect the Water Supply HoseMake sure you have turned off the toilet tank water supply and flushed the toilet to empty the toilet tank if you have not done so already. Place a towel or bucket underneath the toilet tank connection to catch any residual water, then disconnect the water supply hose from the toilet tank.

Step 6 – Check the T-adapterMake sure that there is a black rubber washer inserted at the top of the t-adapter. If it is not already there, insert the black rubber washer so it is securely in place, as shown in the picture.

Step 7 – Install the T-adapter to the Toilet TankConnect the top of the t-adapter to the toilet tank and the bottom of the t-adapter to the water supply hose.

Step 8 – Connect the Bidet Hose to the T-adapter and InletConnect the 1/2″ end of the cold water metal braided bidet hose to the t-adapter. Connect the 1/4″ end of the hose to the bidet inlet.

Step 9 – Turn on the Toilet Tank Water SupplyTurn on the toilet tank water supply.

Congratulations! You are ready to use the Luxe Bidet for the first time. Gently turn the water pressure control knob to reach your desired spray pressure.

ASSEMBLED UNIT

PRODUCT OPERATION

TROUBLESHOOTING

FAQ

Do the nozzle(s) always stay out when not in use?The nozzle is retractable and only comes out when the water is turned on.

What kind of material is the bidet body made from?Luxe Bidets are made from very strong (yet light and flexible) plastic. The smooth, high quality plastic is easy to clean and looks great on any toilet .

How do I clean or maintain the bidet?You may wipe the bidet with a disinfectant wipe, or a soft rag or toilet paper soaked with a mild household cleaning solution.

What are the metal valves in the picture on the front of the bidet box?These metal valves are pre-installed inside the control panel of your bidet. They are not separate parts that you need to install.

How often should I use the nozzle cleaning feature?You may use the nozzle cleaning feature as often as you’d like. This could be after every use of the bidet or just periodically during routine bathroom cleaning.

Does the bidet come with a warranty?Yes, all Luxe Bidets come with an 18 month warranty which starts from the day of purchase. You can extend this warranty to 24 months (2 years) by registering your bidet on luxebidet.com. Please contact us via luxebidet.com if you would like to make a warranty claim.

How do I install the bidet if my toilet seat comes with twist- hinges?First, unlock the hinge caps by turning them to the left and lift the toilet seat off the bowl. Remove the screws/ bolts that the hinges attach to on the toilet bowl, by unscrewing the nuts on the underside of the bowl. Place the bidet on top of the toilet bowl, position the adjustment plates to fit the screw holes, place the screws/ bolts on top of the bidet and reattach the nuts under the bowl to secure the screws. Once the bolts are secured to the bidet and toilet bowl, simply snap the seat on top of the bolts by rotating the hinge caps to the right.

Do you carry any toilet seat attachment bidets with left- sided controls?We currently do not carry any models that have left-sided or left-handed controls.

How can I install the bidet if my toilet has a rigid or inflexible pipe, or if I have no access to my toilet tank connection?You will need to replace the inflexible pipe with a flexible hose. If you are unable to remove the hard water pipe or have no access to your toilet tank connection, we have an alternative installation method that may work better for you. Please contact us on luxebidet.com for more information.

What is the purpose of the guard gate? Is it supposed to open automatically?The guard gate shields the nozzle(s) from debris and should remain closed at all times. During use, the nozzle(s) will drop down below the gate and spray water. When you turn off the bidet, the nozzle(s) will automatically retract behind the gate. You may open it manually to access the nozzle(s) for cleaning.

Some bidets come with two nozzles. What is the difference between the two nozzles?Our dual nozzle bidets (Neo 180, 185, 320) feature a regular wash nozzle and a feminine wash nozzle. The wash nozzle is the standard nozzle that comes with all Luxe Bidets in the Neo Series, and cleanses the back. The feminine nozzle has a slightly lower angle and softer spray and cleanses the front . The nozzles can be operated separately or at the same time . To activate the nozzles at the same time, you can point the nozzle mode knob between ‘Women’ and ‘Wash

For additional troubleshooting tips or FAQ, please visit our FAQ page on luxebidet.com.

WARRANTY

18 Month Limited WarrantyLuxe Bidet® by 2Go Products, LLC was carefully tested before shipment from the Manufacturer, who warrants this product to be free from defects, materials and workmanship for a period of one (18) month from the Date of Purchase, from the distributor.

THIS WARRANTY EXCLUDES THE FOLLDWING:

(1) Replacement of discolored or damaged parts as a result of use of strong cleaning or disinfecting chemicals.

(2) Damage to or malfunction of the unit resulting from improper installation, negligence, misuse, abuse or tampering by unauthorized repair personnel.

(3) Under no circumstance will 2Go Products, LLC be held liable for any loss or damage direct, consequential or incidental arising out of the use of or inability to use this product (some states do not allow this exclusion).

(4) Owner of the bidet should immediately stop using and uninstall the bidet if there is even a small leaking or dripping detected anywhere due to the bidet. Leakage can result because of incompatibility of the toilet fittings, improper installation, and due to old or damaged parts.

(5) Exposure to extreme temperatures, strong chemicals such as bleach, hydrochloric acid etc. or high water pressure can cause damage to various parts of the bidet and can result in leaking or flooding. Therefore, the owner hereby releases the manufacturer and sellers of Luxe Bidet from any and all claims for bodily and property damage resulting from such conditions.

(6) The owner hereby releases the 2Go Products, LLC from any and all claims against damages to the property or the bidet resulting from the misuse, improper installation, inadequate maintenance or exposure to extreme temperature, water pressure or strong chemicals.

Attention: Register your bidet at www.LuxeBidet.com for more efficient support concerning warranty claims, returns, and technical assistance.

CONTACT

If you have any questions or comments , please contact our customer care at any time and we will be able to assist you further. Thank you for choosing Luxe Bidet®

Website: www.LuxeBidet.comEmail : [email protected]Phone: 858-360-7780Fax: 858-876-1559

Luxe Bidet HQ7770 Regents Rd. 113-632San Diego, CA 92122United States

Website: www.LuxeBidet.comEmail: [email protected]Phone: 858-360-7780Fax: 858-876-1559

Luxe Bidet HQ7770 Regents Rd . 113-632San Diego, CA 92122United States

LUXE Bidet Neo 185 Owner’s Manual – LUXE Bidet Neo 185 Owner’s Manual –