PROFFSIG DISHWASHER
Safety
Please read the safety information to ensure that you use the appliance safely.
General information
You can find general information about this instruction manual here.
- Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently.
- This manual is intended for the user of the appliance.
- Follow the safety instructions and warnings.
- Keep the instruction manual and the product information safe for future reference or for the next owner.
- Check the appliance after unpacking it. Do not connect the appliance if it has been damaged in transit.
Intended use
Read the information on intended use to ensure that you use the appliance correctly and safely.Only use this appliance:
- As specified in this instruction manual.
- For cleaning household tableware.
- In private households and in enclosed spaces in a domestic environment.
- Up to an altitude of max. 4000 m above sea level.
Restriction on user group
Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Children must not play with the appliance.
Cleaning and user maintenance must not be performed bychildren unless they are being supervised. Keep children under the age of 8 years away from the appli-ance and power cable.
Safe installation
Follow these safety instructions when installing the appliance.
WARNING ‒ Risk of injury!
Improper installation may cause injury.
- When installing and connecting the appliance, follow the instructions in the manual and installation instructions.
WARNING ‒ Risk of electric shock!
Improper installation is dangerous.
- Connect and operate the appliance only in accordance with the specifications on the rating plate.
- Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
- The protective conductor system of the domestic electrical installation must be properly installed.
- Never equip the appliance with an external switching device, e.g. a timer or remote control.
- When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be in-stalled in the permanent electrical installation according to the installation regulations.
- When installing the appliance, check that the power cable is not trapped or damaged.
WARNING ‒ Risk of fire!
It is dangerous to use an extended power cord and non-approved adapters.
- Do not use extension cables or multiple socket strips.
- If the power cord is too short, contact Customer Service.
- Only use adapters approved by the manufacturer.
WARNING ‒ Risk of electric shock!
Cutting through the supply hose or immersing the Aqua-Stop valve in water is dangerous.
- Never immerse the plastic housing in water. The plastic housing on the supply hose contains an electric valve.
- Never cut through the supply hose. The supply hose contains electric power cables.
WARNING ‒ Risk of injury!
- Hinges move when opening and closing the appliance door and can cause injury.
- If built-under or integral appliances are not in a cavity so that one side is accessible, the hinge area must be covered at the side. Covers are available from IKEA or Customer Service.
WARNING ‒ Risk of tipping!
Improper installation may cause the appliance to tip up.
- Only install built-under or integrable appliances under a continuous worktop that is securely connected to adjacent cabinets.
Safe use
WARNING ‒ Risk of serious harm to health!
Failure to comply with safety instructions and directions for use on packaging’s of detergent and rinse aid products may cause serious harm to health.
- Follow the safety instructions and directions for use on the packagings of detergent and rinse aid products.
WARNING ‒ Risk of explosion!
- Adding solvents to the interior of the appliance may cause explosions.
- Never add solvents to the interior of the appliance.
- Highly caustic alkaline or highly acidic cleaning agents inconjunction with aluminium parts in the interior of the appliance may cause explosions.
- Never use highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial products, in conjunction with aluminium parts (e.g. grease filters of extractor hoods or aluminium pans),e.g. for the Machine Care programmed.
WARNING ‒ Risk of injury!
- Leaving the appliance door open may result in injury.
- Only open the appliance door to load or unload table-ware in order to prevent accidents, e.g. through trip-ping.
- Do not sit or stand on the appliance door when open.
- Knives and utensils with sharp points can cause injuries.
- Arrange knives and utensils with sharp points in the cutlery basket with the points downwards, on the knife shelf or in the cutlery drawer.
WARNING ‒ Risk of scalding!
- If you open the appliance door while the programme is running, hot water may splash out of the appliance.
- Open the appliance door carefully if the programme is still running.
WARNING ‒ Risk of tipping!
- Overfilling the Baskets may cause the appliance to tip up.
- Never overfill the Baskets with free-standing appliances.
WARNING ‒ Risk of electric shock!
- An ingress of moisture can cause an electric shock.
- Only use the appliance in enclosed spaces.
- Never expose the appliance to intense heat or humidity.
- Do not use steam- or high-pressure cleaners to clean the appliance.
- If the insulation of the power cord is damaged, this is dangerous.
- Never let the power cord come into contact with hot appliance parts or heat sources.
- Never let the power cord come into contact with sharp points or edges.
- Never kink, crush or modify the power cord.
Damaged appliance
Follow the safety instructions if the appliance is damaged.
WARNING ‒ Risk of electric shock!
- If the appliance or the power cord is damaged, this is dangerous.
- Never operate a damaged appliance.
- Never operate an appliance with a cracked or fractured surface.
- Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
- If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box and turn off the water tap.
- Call Customer Service.
- Repairs to the appliance should only be carried out by trained specialist staff.
- Improper repairs are dangerous.
- Repairs to the appliance should only be carried out by trained specialist staff.
- Only use genuine spare parts when repairing the appliance.
- If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Ser-vice.
Risk to children
Follow the safety instructions if there are children in your home.
WARNING ‒ Risk of suffocation!
- Children may put packaging material over their heads orwrap themselves up in it and suffocate.
- Keep packaging material away from children.
- Do not let children play with packaging material.
- Children may breathe in or swallow small parts, causing them to suffocate.
- Keep small parts away from children.
- Do not let children play with small parts.
WARNING ‒ Risk of harm to health!
- Children can lock themselves in the appliance, there by putting their lives at risk.
- With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
WARNING ‒ Risk of crushing!
- With higher-level appliances, children can become crushed between the appliance door and cabinet doors underneath.
- Keep an eye on children when opening and closing the appliance door.
WARNING ‒ Risk of chemical burns!
- Rinse aid and detergent may cause chemical burns to the mouth, throat and eyes.
- Keep children away from detergent and rinse aid products.
- Keep children away from the appliance when open. The water in the interior of the dishwasher is not drinking water. It may contain residues of detergents and rinse aid.
WARNING ‒ Risk of injury!
- Children may get their fingers caught in the slots of the tablet collecting tray and injure themselves.
- Keep children away from the appliance when open.
WARNING ‒ Risk of suffocation!
- Children may become trapped in the appliance and suffocate.
- Use the childproof lock if fitted.
- Never let children play with or operate the appliance.
Preventing material damage
Follow these instructions to prevent material damage to your appliance, accessories or other objects in your kitchen.
Safe installation
Follow the instructions when installing the appliance.
- Improper installation of the appliance may cause damage.
- If the dishwasher is install edabove or below other domestic appliances, follow the information on installation in combination with adishwasher in the installation instructions for the individual appliances.
- If there is no information or if the installation instructions do not include the relevant information, contact the manufacturer of these appliances to check that the dish-washer can be installed above or below these appliances.
- If no information is available from the manufacturer, the dishwasher should not be installed above or below such appliances.
- To ensure the safe operation of all domestic appliances, continue following the installation instructions for the dishwasher.
- Do not install the dishwasher un-der a hob.
- Do not install the dishwasher near heat sources, e.g. radiators, heat storage tanks, ovens or other appliances that generate heat.
- Modified or damaged water hoses may result in material damage and damage to the appliance.
- Never kink, crush, modify or cut through water hoses.
- Only use the water hoses supplied with the appliance or genuine spare hoses.
- Never re-use water hoses that have been used before.
- If the water pressure is too high or too low, this may impair functioning of the appliance.
- Make sure that the water pressuring the water supply system is min.50 kPa (0,5 bar) and max. 1000 kPa(10 bar).
- If the water pressure exceeds the maximum value specified, a pressure-reducing valve must be in-stalled between the drinking water connection and the hose set of the appliance.
Safe use
Follow the instructions when using the appliance.
- Escaping water vapor can damage fitted units.
- When the programme ends, leave the appliance to cool down for awhile before opening the door.
- Special salt can damage the tub due to corrosion.
- To make sure that any special salt that escapes is washed out of the tub, add the special salt to the dispenser for special salt immediately before the programme starts.
- Detergent may damage the water softening system.
- So as not to scratch the finish on the appliance, do not use sponges with a rough surface or abrasive cleaning agents.
- To prevent corrosion, do not use sponge cloths on dishwashers with a stainless steel front or rinse such cloths thoroughly several times before using them for the first time.
Environmental protection and saving energy
Help protect the environment by using your appliance in a way that conserves resources and by disposing of reusable materials properly.
Disposing of packaging
- The packaging materials are environmentally compatible and can be recycled.
- Sort the individual components by type and dispose of them separately. Information about current disposal methods is available from IKEA or your local authority.
Saving energy
If you follow these instructions, your appliance will use less electricity and less water.
- Use the Eco 50° programme.
- The Eco 50° programme is energy efficient and environmentally friendly.
Aqua Sensor
The AquaSensor is an optical measuring device (light barrier) which measures the turbidity of the washing water. You can save water with the AquaSensor. Use of the AquaSensor depends on the programme. If the soiling level is low, the washing water is used in the next wash cycle, allowing water consumption to be reduced by 3-6 litres. If the soiling level is is higher, the washing water is drained off and replaced with fresh water.
In the automatic programmes the temperature and running time are additionally adjusted to the level of soiling.
Installation and connection
To ensure proper operation, connect the appliance to the power and water supply correctly. Observe the specified criteria and the installation instructions.
Scope of supply
After unpacking all parts, check for any damage in transit and completeness of the delivery. If you have any complaints, contact IKEA or our Customer Service.Note: The appliance was tested at the factory to check it is in working order. It is possible that water has left marks on the appliance. These marks will disappear after the first wash cycle.The delivery consists of the following:
- Dishwasher
- Operating instructions
- Installation Instructions
- Installation material
- Steam guard plate
- Mains cable
- Quick reference guide
Installing and connecting the appliance
You can position your built-under or integrable appliance in a fitted kitchen between wooden and plastic walls. If you subsequently install your dish-washer as a free-standing appliance, you must stop it from tipping over, e.g.by screwing it to the wall or installing it under a continuous worktop that is securely connected to adjacent cabinets.
- Follow the safety instructions.→ Page 5
- Follow the instructions for electrical connection. → Page 15
- Check the Scope of supply and the condition of the appliance.
- Consult the installation instructions for the installation dimensions re-quired.
- Make the appliance level using the height-adjustable feet. Make sure that the appliance is standing on the floor securely.
- Install the drainage connection.→ Page 14
- Install the drinking water connection.→ Page 15
- Connect the appliance to the power supply.
Drainage connection
Connect your appliance to drainage connection so dirty water is discharged via the wash cycle.
Installing the drainage connection
Note: If you are replacing the appliance, you must use a new water supply hose.
- Consult the installation instruction supplied for the steps required here.
- Connect the appliance to the drinking water connection using the enclosed parts. Observe the Technical data→ Page 58.
- When doing so, check that the drinking water connection is not kinked, crushed or twisted.
Electrical connection
Connect your appliance to the power supply.Follow the Safety instructions
- Connect the appliance to alternating current only, in the range of 220 -240 V and 50 Hz or 60 Hz.
- Please note that the water safety system is only functional if there is a power supply.
- Insert the non-heating appliance plug of the power cable into the appliance.
- Insert the mains plug of the appliance into a nearby socket.
- The connection data for the appliance can be found on the rating plate
- Check that the mains plug is inserted properly
Familiarising yourself with your appliance
Familiarise yourself with the parts of your appliance.
Appliance
You can find an overview of the parts of your appliance here.
1 | Rating plate | Rating plate with E number and FD number. The data you need for Customer Service. |
2 | Detergent dispenser | Detergent → Page 30 is added to the deter- gent dispenser. |
3 | Bottom basket | Bottom basket → Page 23 |
4 | Dispenser for special salt | Add the special salt to the dispenser for spe- cial salt. |
5 | Lower spray arm | The lower spray arm washes the tableware in the bottom basket.
If the tableware has not been washed prop- erly, clean the spray arms. |
6 | Tablet collecting tray | During the wash cycle tablets automatically fall out of the detergent dispenser into the tablet collecting tray where they can fully dissolve. |
7 | Top basket | Top basket |
8 | Cutlery drawer | Cutlery drawer → Page 24 |
9 | LED | Interior lighting of the appliance. |
10 | Cutlery shelf | Cutlery shelf → Page 24 |
11 | Upper spray arm | The upper spray arm washes the tableware in the top basket.
If the tableware has not been washed prop- erly, clean the spray arms. |
12 | Filter system | Filter system → Page 41 |
13 | Dispenser for rinse aid | Add rinse aid to the dispenser for rinse aid. |
Controls
The controls are used to configure all functions of your appliance and to obtain information about the operating status. With some buttons you can perform different functions.
1 | ON/OFF button | Switching on the appliance → Page 36 |
2 | Programme buttons | Programmes |
3 | Water supply display | Display for water supply lights up |
4 | Special salt refill indicator | Water softening system → Page 26 |
5 | Rinse aid refill indicator | Rinse aid system → Page 29 |
6 | Programme buttons and addi- tional functions | Programmes Additional functions |
7 | Start button and reset button | Starting the programme → Page 36 |
8 | Timer programming | Setting timer programming → Page 36 |
9 | Display | The display shows information about the remaining running time or the basic settings. You can change the basic set- tings via the display and the setting but- tons. |
10 | Door opener | Opening the appliance door → Page 36 |
Programmes
You can find an overview of the programmes that can be selected here. Different programmes, which can be found on the control panel of your appliance, are available depending on theappliance configuration. The running time may vary depending on the programme selected. The running time depends on the water temperature, the quantity of tableware, the level of soiling and the
→ “Additional functions”, Page 21 selected. The running time will change if the rinse aid system is switched off or rinse aid needs to be added. The consumption values can be found in the quick reference guide. The consumption values relate to normal conditions and a water hardness of 16 – 20°E. Different influencing factors such as water temperature or pipe pressure may result in deviations.
PROGRAMME | USE | PROGRAMME SE- QUENCE | ADDITIONAL FUNCTIONS |
Intensive 70° |
Tableware:
● Washing pots and pans, non- fragile table- ware and cut- lery. Level of soiling: ● Removing stub- born burned or dried-on food remnants con- taining starch and protein. When using powder detergent, you can also apply a little to the inside of the appliance door. |
Intensive:
● Pre-rinse ● Cleaning 70 °C ● Intermediate rinse ● Rinsing 69 °C ● Drying |
All |
Auto 45-65° |
Tableware:
● Cleaning mixed tableware and cutlery. Level of soiling: ● Removing com- mon household food remnants lightly dried-on. |
Sensor-controlled:
● Optimised by sensors depend- ing on the soil- ing level of the washing water. |
All |
PROGRAMME | USE | PROGRAMME SE- QUENCE | ADDITIONAL FUNCTIONS |
Eco 50° |
Tableware:
● Cleaning mixed tableware and cutlery. Level of soiling: ● Removing com- mon household food remnants lightly dried-on. |
Most economical programme:
● Pre-Rinse ● Cleaning 50 °C ● Intermediate rinse ● Rinsing 60 °C ● Drying ● Automatic open- ing of appliance door |
All |
NightProgram |
Tableware:
● Cleaning mixed tableware and cutlery. Level of soiling: ● Removing com- mon household food remnants lightly dried-on. |
Reduced noise:
● Pre-rinse ● Cleaning 50 °C ● Intermediate rinse ● Rinsing 65 °C ● Drying |
IntensiveZone HygienePlus ExtraDry |
Quick 45° |
Tableware:
● Cleaning delic- ate tableware, cutlery, temper- ature-sensitive plastics and glasses. Level of soiling: ● Removing lightly adhering fresh food rem- nants. |
Time-optimised:
● Cleaning 45 °C ● Intermediate rinse ● Rinsing 55 °C |
ExtraDry |
PreRinse |
Tableware:
● Cleaning all types of table- ware. Level of soiling: ● Cold rinsing, in- termediate cleaning. |
Cold rinse suitable:
● Pre-rinse |
None |
Information for test institutes
Test institutes are provided with information for comparability tests, e.g. according to EN60436.These are the conditions for conducting the tests, however they are not the results or consumption values.E-mail enquiries to: [email protected]The product number (E-Nr.) and the production number (FD) are required here. They can be found on the rating plate on the appliance door.
Additional functions
You can find an overview of the additional functions that can be selected here. Different additional functions, which can be found on the control panel of your appliance, are available depending on the appliance configuration.
ADDITIONAL FUNCTIONS | USE |
Reduce time |
● The running time is shortened by 20% to 66% de- pending on the washing pro- gramme.
● Energy and wa- ter consump- tion are in- creased. |
ADDITIONAL FUNCTIONS | USE |
ExtraDry |
● For a better drying result the final rinse temperature is increased and the drying phase exten- ded.
● Especially suit- able for drying plastic parts. ● There is a slight increase in en- ergy consump- tion and the running time is extended. |
ADDITIONAL FUNCTIONS | USE |
Hygiene |
● To ensure a higher hygiene status for the appliance and tableware, the temperature is raised and maintained for an extra-long period.
● Especially suit- able for clean- ing chopping boards or baby bottles. ● Continuous use of this function increases the hygiene status. ● This will in- crease the run- ning time and energy con- sumption. |
ADDITIONAL FUNCTIONS | USE |
Intensive Zone |
● Switch on with mixed loads containing tableware with different soiling levels, e.g. place very soiled pots and pans in the bot- tom basket and normally soiled tableware in the top basket.
● The spray pres- sure in the bot- tom basket is increased and the maximum programme temperature held longer. This will in- crease the run- ning time and energy con- sumption. |
Features
You can find an overview of the possible features of your appliance and how to use them here. These features depend on the model of your appliance.
Top basket
Arrange cups and glasses in the top basket.You can adjust the height of the top basket to make room for larger items of tableware.
Adjusting top basket with side levers
To wash large items of tableware in the baskets, adjust the shelf position of the top basket.
- Pull out the top basket.
- To prevent the basket from suddenly dropping down, hold the side of the basket by the top edge.
- Press in the levers on the right and left on the outside of the basket.
- Raise or lower the basket evenly to the right level.
- Slide the basket back in.
Bottom basket
Arrange pans and plates in the bottom basket.Large plates up to a diameter of 31/34 cm can be arranged as shown.
Cutlery drawer
Arrange cutlery in the cutlery drawer.Arrange cutlery with the points and sharp edges downwards. You can reorganise the cutlery drawer to make more space for longer/wider items of cutlery.
Reorganising cutlery drawer
You can fold down the side shelves and front prongs to make more space for longer/wider items of cutlery.
- To fold down a side shelf, push the lever forwards and fold down the side shelf .
- To fold down the front prongs, push the lever forwards and fold down the prongs.
Tip
If you want to return the cutlery drawer to the original position, fold the side shelf back up until it clicks into position.
Etagere
Use the cutlery shelf and space underneath for small cups and glasses or for large items of cutlery, e.g. wooden spoons or serving cutlery.
If you do not need the cutlery shelf, you can fold it up.
Folding prongs
Use the folding prongs to position tableware securely, e.g. plates.You can fold the prongs down to position pans, bowls and glasses better.
Folding down prongs
If you do not need the prongs, fold them down.
- Push the lever forwards and fold down the prongs .
- To use the prongs again, fold them back up.
- The prongs audibly click into position.
Basket heights
Set the baskets at the right height.
Appliance height 86.5 cm with cutlery drawer
SETTING | TOP BASKET | BOTTOM BASKET |
1 max. ø | 18 cm | 34 cm |
2 max. ø | 20.5 cm | 30.5 cm |
3 max. ø | 23 cm | 28 cm |
Before using for the first time
Configure the settings for initial start-up.
Performing the initial configuration
On initial start-up or after a reset to the factory settings, you will need to make settings.Requirement: The appliance has been installed and connected.
- Add special salt.
- Add rinse aid.
- Switch on the appliance.
- Setting the water softening system.
- Set the amount of rinse aid to be dispensed.Tip: You can change these settings and other Basic settings
Water softening system
Hard water leaves limescale on the tub and tableware and parts of the appliance may become blocked. To ensure good dishwashing results, you can treat the water with special salt and the water softening system. To avoid damage to the appliance, water with a hardness above 9 °E must be softened.
Overview of water hardness settings
You can find an overview of the water hardness values that can be selected here. You can find out how hard your water is from your local water company or by using a water hardness tester.
WATER HARDNESS
°E |
HARDNESS RANGE | MMOL/L | SETTING VALUE |
0 – 8 | Soft | 0 – 1.1 | H:00 |
9 – 10 | Soft | 1.2 – 1.4 | H:01 |
11 – 12 | Medium | 1.5 – 1.8 | H:02 |
13 – 15 | Medium | 1.9 – 2.1 | H:03 |
16 – 20 | Medium | 2.2 – 2.9 | H:04 |
21 – 26 | Hard | 3.0 – 3.7 | H:05 |
27 – 38 | Hard | 3.8 – 5.4 | H:06 |
39 – 62 | Hard | 5.5 – 8.9 | H:07 |
Note: Set the water hardness determined on your appliance.With a water hardness of 0 – 8 °E you can dispense with special salt and switch off the water softening system.
Setting water softening system
Set the water hardness on your appliance.
- Determine the water hardness and the appropriate setting value.
- Press .
- Hold programme button A and press repeatedly until the display
- Release programme button A and a Programme button A flashes and the display shows H:04.
- Press programme button C repeatedly until the right water hardness has been set.
- Press Start to save the setting.
Special salt
You can use special salt to soften water.
Adding special salt
If the special salt refill indicator lights up, add special salt to the dispenser for special salt just before the programme starts. The amount of special salt required depends on the water hardness: the higher the water hardness, the greater the amount of special salt required.
- Detergent may damage the water softening system.
- Only fill the dispenser of the water softening system with special dishwasher salt.
- Special salt can damage the tub due to corrosion.
- To make sure that any special salt that escapes is washed out of the tub, add the special salt to the dispenser for special salt immediately before the programme starts.
- Unscrew the lid of the dispenser for special salt and remove.
- On initial start-up: Fill the dispenser right up with water.
- Note: Only use special salt for dishwashers. Do not use salt tablets. Do not use table salt. Add the special salt to the dispenser.Funnel: Fill the dispenser right up with special salt. The water in the dispenser is displaced and forced out.
- Place the lid back on the dispenser and turn to close.
Switching off water softening system
Note: To avoid damage to the appliance, only switch off the water softening system in the following cases:
- The water hardness is max. 26 °E and you are using combined detergents with salt replacement substances. According to manufacturers, combined detergents with salt replacement substances can generally only be used up to a water hardness of 26 °E without adding special salt.
- The water hardness is 0 – 8 °E. You do not need to use special salt.
- Press .
- Hold programme button A and press repeatedly until the display shows H:xx.
- Release programme button A and
- Programme button A flashes and the display shows H:04.
- Press programme button C repeatedly until the display shows H:00.
- Press to save the setting.
- The water softening system is switched off and the salt refill indicator is deactivated.
Regeneration of the water softening system
In order to obtain fault-free function of the water softening system, the appliance performs reheating of the water softening system at regular intervals. Regeneration of the water softening system takes place before the end of the main rinse cycle in all programmes. It will increase the run time and consumption values, e.g. water and electricity.
Overview of consumption values with regeneration the water softening system
Here you can find an overview of the maximum additional running time and consumption values during regeneration of the water softening system.You can find the column applicable to your model in the quick reference guide according to its water consumption in the Eco 50° programme.
WATER CON- SUMPTION IN LITRES (DE- PENDING ON MODEL) | REGENERA- TION OF THE WATER SOFTENING SYSTEM AFTER X RINSE CYCLES | ADDITIONAL RUNNING TIME IN MINUTES | ADDITIONAL WATER CON- SUMPTION IN LITRES | ADDITIONAL POWER CON- SUMPTION IN KWH |
6.5 / 6.7 | 8 | 7 | 5 | 0.05 |
7.5 / 7.7 | 7 | 7 | 5 | 0.05 |
9.5 | 6 | 7 | 5 | 0.05 |
The consumption values specified are laboratory measurements determined in accordance with the currently applicable standard and using the Eco 50° programme and the factory value of the water hardness is set to 16 – 20°E.
Rinse aid system
You can use the rinse aid system and rinse aid to get tableware and glasses rinsed perfectly without marks.
Rinse aid
For optimum drying results, use rinse aid. Only use rinse aid for domestic dishwashers.
Adding rinse aid
If the rinse aid refill indicator lights up, top up with rinse aid. Only use rinse aid for domestic dishwashers.
- Press the catch on the lid of the dispenser for rinse aid and lift.
- Add rinse aid up to the max mark. max
- If rinse aid spills out, remove it from the tub.Spilled rinse aid can cause excessive frothing during the wash cycle.
- Close the lid of the dispenser for rinse aid.The lid clicks into position.
Setting the amount of rinse aid
If there are streaks or water marks on tableware, change the amount of rinse aid.
- Press .
- Hold programme button A and press repeatedly until the display shows H:xx.
- Release programme button A andProgramme button A flashes and the display shows H:04.
- Press programme button A repeatedly until the display shows the value set at the factory r:05.
- Press programme button C repeatedly until the right amount of rinse aid has been set.– A low setting adds less rinse aid during the wash cycle and reduces streaking on tableware.– A higher setting adds more rinse aid during the wash cycle, reduces water marks and improves the drying result.
- Press to save the setting.
Switching rinse aid system off
If you find the rinse aid refill indicator irritating, e.g. when using combined detergents with a rinse aid component, you can switch the rinse aid system off.Tip: The function of rinse aid is limited with combined detergents. You will generally get better results using rinse aid.
- Press .
- Hold programme button A and press repeatedly until the display shows H:xx.
- Release programme button A and
- Programme button A flashes and the display shows H:04.
- Press programme button A repeatedly until the display shows the value set at the factory r:05.
- Press programme button C repeatedly until the display shows r:00.
- Press to save the setting.
- The rinse aid system is switched off and the rinse aid refill indicator is deactivated.
Detergent
Find out which detergents are suitable for your appliance.
Suitable detergents
Only use detergents that are suitable for dishwashers. Both separate and combined detergents are suitable. For optimum washing and drying results, use separate detergent, addingSpecial salt and Rinse aid Modern, powerful detergents mainly use a low-alkaline formulation with enzymes. Enzymes break down starch and remove protein. Oxygen-based bleaching agents are generally used to remove coloured marks, e.g. tea or ketchup.
Note: Follow the manufacturer’s instructions for each detergent.
DETERGENT | DESCRIPTION |
Tabs | Tabs are suitable for all cleaning functions and do not need to be measured out.
With shorter Pro- grammes tabs some- times do not dissolve entirely and leave residues of detergent. This may impair the cleaning effect. |
Powder deter- gent | Powder detergent is recommended for shorter Programmes. The dosage can be ad- justed to the level of soiling. |
Liquid deter- gent | Liquid detergent works faster and is re- commended for shorter Programmes without PreRinse.
Sometimes liquid de- tergent may leak out despite the detergent dispenser being closed. This is not a fault and is non-crit- ical if you remember the following: ● Only choose a pro- gramme without PreRinse. ● Do not select timer programming for starting the pro- gramme. The dosage can be ad- justed to the level of soiling. |
Separate detergents
Separate detergents are products that do not contain components other than detergent, e.g. powder detergent or li-quid detergent.
With powder and liquid detergent the dosage can be individually adjusted to the level of soiling of the tableware. For better washing and drying results and to avoid damage to the appliance, please additionally use Special salt
Combined detergent
Besides conventional separate deter-gents, a number of products are avail-able with additional functions. These products contain not only detergent but also rinse aid and salt replacement sub-stances (3in1) and, depending on the combination (4in1, 5in1, …), additional components such as glass protection or stain less steel cleaner.
According to manufacturers, combined detergents generally only function up to a water hardness of 26 °E. With a wa-ter hardness above 26 °E you will need to add special salt and rinse aid. For the best washing and drying results we re-commend using special salt and rinse aid from a water hardness of 17 °E. Ifyou are using combined detergent, the washing programme is adjusted automatically to ensure the best possible washing and drying result.
Unsuitable detergents
Do not use detergent which could cause damage to the appliance or present a risk to health.
DETERGENT | DESCRIPTION |
Hand wash- ing-up liquid | Hand washing-up li- quid can cause in- creased frothing and damage the appli- ance. |
Detergent containing chlorine | Chlorine residue on tableware may present a risk to health. |
Information on detergents
Follow the instructions on detergents in everyday use.
- Detergents marked as “organic” or “ecological” (environmentally friendly) generally contain lower levels of active agents or completely dispense with certain substances. The cleaning effect may be restricted here.
- Set the rinse aid and the water softening system to the separate detergent or combined detergent in use.
- According to manufacturers, combined detergents with salt replacement substances can only be used up to a certain water hardness, usually 26 °E, without adding special salt. For the best washing and drying results we recommend using special salt from a water hardness of 17 °E.
- To prevent sticking, only touch detergents in a water-soluble pouch with dry hands and only ever place them in a dry detergent dispenser.
- Even if the rinse aid and special salt refill indicators light up, washing programmes will run properly with combined detergents.
- The function of rinse aid is limited with combined detergents. You will generally get better results using rinse aid.
- Use tablets with a special drying performance.
Adding detergent
- To open the detergent dispenser, press the locking latch.
- Add the detergent to the dry detergent dispenser.If you are using tablets, one is enough. Insert the tablets in a horizontal position. If you are using powder or liquid detergent, follow the manufacturer’s instructions and quantities for dosage in the detergent dispenser. 20 ml – 25 ml detergent is sufficient for normal soiling. If tableware is only lightly soiled, slightly less than the amount of detergent specified is usually sufficient.
- Close the lid of the detergent dispenser.
- The lid clicks into position.
- The detergent dispenser will open automatically at the optimum time during the programme. Powder or liquid detergent will spread around the washing tank and dissolve there.
Tablets will fall into the tablet collecting tray and dissolve in the right dosage. In order to ensure that tablets can dissolve evenly, do not place any other objects in the tablet collecting tray.
Tableware
Only clean tableware that is suitable for dishwashers.Note: Decorated glassware and parts made of aluminium or silver may fade or discolor with dishwashing. Delicate types of glass may turn cloudy after a few washing cycles.
Damage to glass and table-ware
CAUSE | RECOMMENDA- TION |
The following tableware is not dishwasher-safe:
● Items of cutlery and tableware made from wood ● Decorated glassware, an- tique and hand-crafted tableware ● Plastic parts not resistant to heat ● Tableware made from copper or tin ● Tableware soiled with ash, wax, lubricat- ing grease or paint ● Very small items of table- ware |
Only put table- ware in the dish- washer if it is marked as dish- washer-safe by the manufacturer. |
Glass and table- ware was not dishwasher-safe. | Only put glasses and china in the dishwasher if it is marked as dish- washer-safe by the manufacturer. |
The chemical composition of the detergent causes damage. | Use a detergent marked as gentle on tableware by the manufacturer. |
Highly caustic al- kaline or highly acidic cleaning agents, in particu- lar commercial or industrial cleaning agents, are not suitable for dish- washers in con- junction with alu- minium. | If you are using highly caustic al- kaline or highly acidic cleaning agents, in particu- lar commercial or industrial cleaning agents, do not put aluminium parts in the dishwasher interior. |
The water tem- perature of the programme is too high. | Select a pro- gramme with lower temperatures.
After the pro- gramme has ended, take glass- ware and cutlery out of the appli- ance without delay. |
Arrange tableware
Arrange the tableware correctly to optima’s the dishwashing result and pre-vent damage to both the appliance and tableware.Tips
- Using the appliance allows you to save energy and water compared to washing-up by hand.
- To save energy and water, load the machine with the number of place settings specified.
Basic settings
You can configure the appliance to meet your needs.
BASIC SETTING | DISPLAY TEXT | SELECTION | DESCRIPTION |
Water hardness | H:04 | H:00 – H:07 | Set the water softening sys- tem to your water hardness.
→ “Setting water softening sys- tem”, Page 27 Level H:00 switches the water softening system off. |
Rinse aid dispens- ing | r:05 | r:00 – r:06 | Set the amount of rinse aid to be dispensed.
→ “Setting the amount of rinse aid”, Page 29 Switch the rinse aid system off with level r:00. |
Intensive drying | d:00 | d:00 – d:01 | The temperature is increased during the final rinse, which improves the drying result. This may increase the run time slightly.
Note: Not suitable for delic- ate items of tableware. Switch Extra Dry on “d:01” or off “d:00”. |
Hot water | A:00 | A:00 – A:01 | Set cold water or hot water connection. Only set the ap- pliance to hot water if this can be prepared with little energy and a suitable installation is available, e.g. solar heating system with circulation line.
The water temperature should be at least 40 °C and max. 60 °C. Switch hot water on “A:01” or off “A:00”. |
Time-beam-on- floor | S:01 | S:00 – S:02 | Switch Time-beam-on-floor on or off.
While the programme is run- ning, status information is projected onto the floor be- low the appliance door relat- ing to timer programming, the programme or the time remaining. If the base panel is pulled forwards or if the ap- pliance is installed at eye level with the cabinet front fitted flush, the display is not vis- ible. Level “S:00” switches the Time-beam-on-floor of. |
Tone volume | b:02 | b:00 – b:03 | Adjustment of tone volume. End of programme indicated by an audible signal tone.
Level “b:00” switches the sig- nal tone off. If the Eco drying function is activated, the end of the pro- gramme is not indicated by an audible signal tone. |
Eco drying | o:01 | o:00 – o:01 | Activate or deactivate auto- matic door opening at the end of the Eco programme.
Note Eco drying is deactivated when ● Intensive drying is switched on. ● The Eco 50° programme has been selected in con- junction with one or more additional functions. ● The button lock has been activated. Level “o:00” switches Eco dry- ing off. |
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.
WARNING Risk of electric shock!
- Improper repairs are dangerous.
- Repairs to the appliance should only be carried out by trained specialist staff.
- Only use genuine spare parts when repairing the appliance.
- If the power cord of this appliance is damaged, it must be replaced with a special connection cable, which is available from the manufacturer or his Customer Service.
Appliance safety
FAULT | CAUSE | TROUBLESHOOTING | |
Appliance door does not open at the end of the Eco 50° pro- gramme. | Eco drying is deactiv- ated. | ● | Activate Eco drying. |
Eco 50° programme not selected. | ● Select the Eco 50° pro- gramme. | ||
Additional function se- lected. | ● Deselect the additional func- tion. | ||
Extra Dry/Intensive drying is activated. | ● Deactivate Extra Dry/Intens- ive drying. | ||
Door is not correctly adjusted. | ● Adjust the appliance door as described in the installation instructions.
The door gap must be at least 70 mm – 100 mm. |
||
Appliance door and door seal are soiled. | ● Clean the appliance door and door seal with a damp cloth and a little washing-up liquid. | ||
Wrong screws used to adjust the door gap. | ● Use size 4X30 screws to ad- just the door gap.
The screws are included in the scope of supply. |
Appliance door does | If the screws used here are | |
not open at the end of | too long, this may deactivate | |
the Eco 50° pro- | Eco drying. | |
gramme. | ||
The safety device will | ● Call Customer Service. | |
switch Eco drying off. | ||
Appliance door auto- matically opens too wide at the end of the Eco 50° programme. | Door is not correctly adjusted. | ● Adjust the appliance door as described in the installation instructions.
The door gap must be at least 70 mm – 100 mm. |
Wrong screws used to adjust the door gap. | ● Use size 4X30 screws to ad- just the door gap. | |
The screws are included in the scope of supply.
If the screws used here are too long, this may deactivate Eco drying. |
Error code / Fault display / Signal
FAULT | CAUSE | TROUBLESHOOTING | |
E:07 lights up. | Intake opening is covered by items of tableware. | ||
E:12 lights up. | Appliance has detected calcified heating ele- ment. | 1. | Descale the appliance. |
2. | Operate the appliance with the Water softening system. | ||
E:14 lights up. | Water protection sys- tem is activated. | 1. | Turn off the water tap. |
2. | Call Customer Service. | ||
E:15 lights up. | Water protection sys- tem is activated. | 1. | Turn off the water tap. |
2. | Call Customer Service. | ||
E:16 lights up. | Water is continuously running into the appli- ance. | 1. | Turn off the water tap. |
2. | Call Customer Service. | ||
E:18 or indicator for water supply lights up. | Supply hose is kinked. | ● | Install the supply hose without kinks. |
Water tap is turned off. | ● | Turn on the water tap. | |
Water tap is jammed or furred up. | ● | Turn on the water tap. |
E:18 or indicator for water supply lights up. | The flow rate must be at least 10 l/min when the wa- ter supply is open. | |
Filter in the water sup- ply is blocked. | 1. | Switch off the appliance. |
2. | Pull out the mains plug. | |
3. | Turn off the water tap. | |
4. | Unscrew the water connec- tion. | |
5.
6. 7.
8.
9.
10 11 |
Remove the filter from the supply hose
Clean the filter. Re-insert the filter in the sup- ply hose. Screw the water connection back on. Check the water connection for leaks. Restore the power supply. Switch the appliance on. |
|
E:22 lights up. | Filters are soiled or blocked. | ● Clean the filters. |
E:24 lights up. Water is not drained. | Wastewater hose is blocked or kinked. | 1. Reposition the wastewater hose without kinks.
2. Remove residues. |
Siphon connection is still sealed. | ● Check the connection to the siphon and open if neces- sary. | |
Cover of the wastewa- ter pump is loose. | ● Secure the cover of the Wastewater pump |
E:25 lights up. | Wastewater pump is blocked. | ● | Clean the wastewater pump. |
Cover of the wastewa- ter pump is loose | ● | Secure the cover of the Wastewater pump | |
E:27 lights up. | Mains voltage is too low. | Th an
1. |
is is not a fault on the appli- ce.
Contact an electrician. |
2. | Have the mains voltage and electrical installation checked by an electrician. | ||
Another error code ap- pears on the display.
E:01 to E:30 |
A technical fault is present. | 1. | Press . |
2. | Unplug the appliance or switch off the fuse. | ||
3. | Wait at least 2 minutes. | ||
4. | Insert the mains plug of the appliance in a socket or switch on the fuse. | ||
5. | Switch the appliance on. | ||
6. | If the problem occurs again:
● Press . ● Turn off the water tap. ● Pull out the mains plug. ● Contact Customer Ser- vice and give the error code. |
Washing results
FAULT | CAUSE | TROUBLESHOOTING | |
Tableware is not dry. | The selected rinse aid is not suitable or has been used too spar- ingly. | 1. | Add Rinse aid → Page 29. |
2. | Set the amount of rinse aid to be dispensed. | ||
Programme or pro- gramme option has no drying phase, or the drying phase is too brief. | ● Select a programme with drying, e.g. intensive, strong or ECO programme. |
Tableware is not dry. | Some option buttons de- crease the drying result, e.g varioSpeed. | ||
Water collects in re- cesses of the tableware or cutlery. | ● Position tableware at an angle where possible. | ||
The combined deter- gent used has a poor drying performance. | 1. | Use rinse aid to improve dry- ing performance. | |
2. | Use a different combined de- tergent with a better drying performance. | ||
Extra Dry not activated to improve drying per- formance. | ● | Activate Extra Dry. | |
Tableware removed too early or drying pro- cess not yet ended. | 1. | Wait until the programme ends. | |
2. | Only remove tableware 30 minutes after the pro- gramme has ended. | ||
Rinse aid used has a limited drying perform- ance. | ● | Use a name-brand rinse aid.
Eco products may have lim- ited effectiveness. |
|
Appliance door does not open automatically at the end of the pro- gramme | ● | Adjust the appliance door as described in the installation instructions.
The door gap must be at least 70 mm – 100 mm. |
|
Plastic tableware is not dry. | Not a fault. As plastic does not store heat so well, it also does not dry as well. | ● | No remedial action possible. |
Cutlery is not dry. | Cutlery not arranged properly in the cutlery basket or cutlery drawer. | 1. | Arrange the cutlery properly. |
2. | Arrange cutlery individually where possible. | ||
3. | Avoid points of contact. | ||
Appliance interior still wet after wash cycle. | Not a fault. The con- densation drying prin- ciple causes water droplets in the tub – they are indeed desir- able here. The mois- ture in the air con- denses on the inside walls, runs off and is pumped out. | No action required. | |
Remnants of food on tableware. | Tableware was placed too close together. | 1. Arrange tableware with suffi- cient space in between.
The spray jets must reach the surfaces of the table- ware. 2. Avoid points of contact. |
|
Basket is overfilled. | 1. Arrange tableware with suffi- cient space in between.
The spray jets must reach the surfaces of the table- ware. 2. Avoid points of contact. |
||
Spray arm rotation is blocked. | ● Arrange tableware so that it does not obstruct spray arm rotation. | ||
Spray arm nozzles are blocked. | ● Clean the Spray arms | ||
Filters are soiled. | ● Clean the filters. | ||
Filters are inserted in- correctly and/or not engaged. | 1. Insert the filters properly.
2. Engage the filters. |
||
Washing programme selected too weak. | ● Select a more intensive washing programme. |
Remnants of food on tableware. | ● | Adjust the sensitivity of the sensors. | |
Tableware has been precleaned too in- tensely. The sensors chose a weaker pro- gramme. Stubborn soiling cannot be en- tirely removed. | ● | Only remove large remnants of food and do not prerinse tableware. | |
Tall narrow receptacles in corner areas are not rinsed adequately. | ● | Do not position tall narrow receptacles at too great an angle or in corner areas. | |
Top baskets on right and left are not set to same height. | ● | Set the top baskets on the left and right to the same level. | |
Detergent residue in the appliance | Lid of the detergent dispenser is blocked by items of tableware parts and will not open. | 1. | Arrange tableware in the top basket tableware so the tab collecting tray is not obstruc- ted by tableware.
→ “Arrange tableware”, Page 34 Items of tableware are block- ing the dispenser lid. |
2. | Do not place tableware or fragrance dispensers in the tablet collecting tray. | ||
The lid of the deter- gent dispenser is blocked by the tab and will not open. | ● | Position the tab in the deter- gent dispenser crosswise, not vertically. | |
Tabs are used in the quick or short pro- gramme. Dissolving time of the tab is not attained. | ● Select a more intensive Pro- gramme or use Powder de- tergent → Page 30. | ||
Washing effect and dis- solving performance are reduced after a prolonged storage time or detergent is very lumpy. | ● Change your detergent |
Water marks on plastic parts. | Due to laws of physics droplet formation on plastic surfaces is un- avoidable. After drying water marks are vis- ible. | ● | Select a more intensive pro- gramme. |
● | Position tableware at an angle. | ||
● | Use rinse aid. | ||
● | Set the water softening sys- tem higher. | ||
Wipeable or water-sol- uble coatings are present inside the ap- pliance or on the door. | Detergent substances are deposited there. These coatings cannot generally be removed with chemicals. | ● | Change your detergent |
● | Clean the appliance mechan- ically. | ||
White coating is depos- ited in the appliance in- terior. | 1. | Set the water softening sys- tem correctly.
In most cases you will need to increase the setting. |
|
2. | Change your detergent if re- quired. | ||
Special salt dispenser is not screwed tight. | ● | Screw the special salt dis- penser tight. | |
Stubborn white coat- ings are present on tableware, inside the appliance or the door. | Detergent substances are deposited there. These coatings cannot generally be removed with chemicals. | ● | Change your detergent |
● | Clean the appliance mechan- ically. | ||
The hardness range is set incorrectly or the water hardness is greater than 62 °E (8,9 mmol/l). | ● | Set the Water softening sys- tem → Page 26 to the water hardness or add special salt. | |
3in1/organic/eco deter- gent is not effective enough. | ● Set the Water softening sys- tem → Page 26 to the water hardness and use separate detergents (proprietary de- tergent, special salt, rinse aid). |
Stubborn white coat- ings are present on tableware, inside the appliance or the door. | Too little detergent is being used. | ● | Increase the amount of de- tergent used or change De- tergent → Page 30. |
Washing programme selected too weak. | ● | Select a more intensive washing programme. | |
● | Adjust the sensitivity of the sensors. | ||
Tea residue or lipstick marks on tableware. | Washing temperature is too low. | ● | Select a programme with a higher washing temperat- ure. |
Too little detergent is being used or is unsuit- able. | ● | Use a suitable Detergent
→ Page 30 and follow the manufacturer’s instructions for the amount to be used. |
|
Tableware has been precleaned too in- tensely. The sensors chose a weaker pro- gramme. Stubborn soiling cannot be en- tirely removed. | ● | Only remove large remnants of food and do not prerinse tableware. | |
Coloured coatings (blue, yellow, brown) that are difficult or im- possible to remove are present inside the ap- pliance or on stainless steel tableware. | The formation of films is due to substances contained in veget- ables (cabbage, celery, potatoes, noodles, etc.) or tap water (man- ganese). | ● | Clean the appliance.
You can remove deposits with Mechanical cleaning → Page 40 or a machine cleaning product. It may not always be possible to com- pletely remove deposits but they are harmless to health. |
The formation of films is due to metal com- ponents on silver or aluminium tableware. | ● | Clean the appliance.
You can remove deposits with Mechanical cleaning → Page 40 or a machine cleaning product. It may not always be possible to com- pletely remove deposits but they are harmless to health. |
Coloured deposits (yel- low, orange, brown) that are easy to re- move are present in- side the appliance (mainly at the bottom). | The formation of films is due to ingredients of food remnants and tap water (limescale) “soaplike”. | 1. | Check the setting of the wa- ter softening system. |
2. | Add special salt. | ||
3. | If you are using combined detergents (tabs), activate the water softening system.
Follow the information about detergents. |
||
Plastic parts inside the appliance are discol- oured. | Plastic parts inside the appliance may become discoloured during the life of the dishwasher. | ● | Discolouration can come about and will not impair functioning of the appliance. |
Plastic parts are discol- oured. | Washing temperature is too low. | ● | Select a programme with a higher washing temperat- ure. |
Tableware has been precleaned too in- tensely. The sensors chose a weaker pro- gramme. Stubborn soiling cannot be en- tirely removed. | ● | Only remove large remnants of food and do not prerinse tableware. | |
Removable streaks are present on glasses, glassware with a metallic appearance and cutlery. | Amount of rinse aid to be dispensed is set too high. | ● Set the rinse aid system to a lower setting. | |
No rinse aid has been added. | ● → “Adding rinse aid”, Page 29 | ||
Detergent residue is present in the final rinse. Lid of the deter- gent dispenser is blocked by tableware items and will not open fully. | 1. Arrange tableware in the top basket tableware so the tab collecting tray is not obstruc- ted by tableware.
→ “Arrange tableware”, Page 34 Items of tableware are block- ing the dispenser lid. |
Removable streaks are present on glasses, glassware with a metallic appearance and cutlery. | 2. | Do not place tableware or fragrance dispensers in the tablet collecting tray. | |
Tableware has been precleaned too in- tensely. The sensors chose a weaker pro- gramme. Stubborn soiling cannot be en- tirely removed. | ● | Only remove large remnants of food and do not prerinse tableware. | |
● | Adjust the sensitivity of the sensors. | ||
Irreversible clouding of glassware. | Glasses are not dish- washer-proof, only suitable for dishwash- ers. | ● | Use dishwasher-proof glasses. |
● | Avoid a lengthy steam phase (standing time after wash cycle ends). | ||
● | Use a programme with a lower temperature. | ||
● | Set the softening system to the water hardness. | ||
● | Use detergent with a glass protection component. | ||
Rust spots on cutlery. | Cutlery is not suffi- ciently rust-resistant. Knife blades are often more severely affected. | ● | Use rust-resistant tableware. |
Cutlery may also rust if washed together with rusting items. | ● Do not wash rusting items. | ||
Salt content in washing water is too high. | 1. | Remove any spilled special salt from the tub. | |
2. | Screw the cap of the special salt dispenser on tight. | ||
Detergent residue is present in the deter- gent dispenser or the tablet collecting tray. | Spray arms were blocked by tableware so detergent was not rinsed out. | ● | Check that the spray arms are not blocked and can ro- tate freely. |
Detergent dispenser was damp when deter- gent was added. | ● Only add detergent to a de- tergent dispenser when dry. |
Excessive formation of foam occurs. | Hand washing-up li- quid is present in dis- penser for rinse aid. | ● Immediately add rinse aid to the dispenser. |
Rinse aid has been spilled. | ● Remove the rinse aid with a cloth. | |
Detergent or appliance care product used causes excessive foam- ing. | ● Change the brand of deter- gent. |
Information on display panel
FAULT | CAUSE | TROUBLESHOOTING | |
Special salt refill indic- ator lights up. | Insufficient special salt. | ● | Add Special salt → Page 27. |
Sensor does not detect special salt tablets. | ● | Do not use special salt tab- lets. | |
Refill indicator for spe- cial salt does not light up. | Water softening sys- tem is switched off. | ● | Setting water softening sys- tem → Page 27 |
Refill indicator for rinse aid lights up. | Insufficient rinse aid. | 1. | Add Rinse aid → Page 29. |
2. | Set the amount of rinse aid to be dispensed. | ||
Refill indicator for rinse aid does not light up. | Rinse aid system is switched off. | ● | Set the amount of rinse aid to be dispensed. |
Malfunctions
Water is left in the ap- pliance at the end of the programme. | Filter system or area under the filters is blocked. | 1. | Clean the Filters → Page 41. |
2. | Clean the Wastewater pump | ||
Programme has not yet ended. | ● | Wait until the programme ends or cancel the pro- gramme with reset. |
Appliance cannot be switched on or oper- ated. | Appliance functions have failed. | 1. | Pull out the mains plug or switch off the fuse. |
2. | Wait at least 2 minutes. | ||
3. | Connect the appliance to the power supply. | ||
4. | Switch the appliance on. | ||
Appliance does not start. | The mains fuse has tripped. | ● | Check the relevant fuse. |
Mains cable is not in- serted. | 1. | Check whether the socket works. | |
2. | Check whether the mains cable is properly inserted in the socket and on the rear of the appliance. | ||
Appliance door is not closed properly. | ● | Close the appliance door. | |
Programme starts automatically. | You did not wait until programme ended. | ● | → “Terminate programme”, Page 37 |
Appliance stops during the programme or cuts out. | Appliance door is not closed properly. | ● | Close the appliance door. |
Power and/or water supply has been inter- rupted. | 1. Check the power supply.
2. Check the water supply. |
||
Top basket is pressing against inner door and preventing appliance door from being closed securely. | ● Check whether the rear panel of the appliance is be- ing pressed in by a socket or hose holder that has not been removed.
● Arrange the tableware so that no parts project beyond the basket and prevent the appliance door from closing properly. |
Mechanical damage
FAULT | CAUSE | TROUBLESHOOTING |
Appliance door cannot be closed. | Door lock has been ac- tivated. | ● Close the appliance door with greater force. |
Appliance door cannot be closed. | Door cannot be closed due to installation method. | ● Check whether the appliance has been installed properly.
When closed, the appliance door, its decor or attached parts should not knock against adjacent cabinets or the worktop. |
Lid on the detergent dispenser cannot be closed. | Detergent dispenser or lid are blocked by sticky detergent residue. | ● Remove detergent residue. |
Noise
FAULT | CAUSE | TROUBLESHOOTING | |
Filling valves making knocking noises. | Caused by the do- mestic installation. No appliance fault present. Does not af- fect functioning of the appliance. | ● | Can only be remedied in the domestic installation. |
Knocking or rattling noise. | Spray arm is striking tableware. | ● Arrange tableware so that the spray arms do not strike tableware. | |
With a small load the water jets directly strike against the tub. | ● Distribute the tableware evenly.
● Load the appliance with more tableware. |
||
Light items of table- ware move about dur- ing the wash cycle. | ● Position light items of table- ware securely. |
IKEA guarantee
How long is the IKEA guarantee valid?This guarantee is valid for five (5) years from the original date of purchase ofyour appliance at IKEA. The original sales receipt is required as proof of purchase. If service work is carried out un-der guarantee, this will not extend the guarantee period for the appliance.
Who will execute the service?IKEA service provider will provide the service through its own service operations or authorized service partner net-work.
What does this guarantee cover?This guarantee only applies to domesticize of the relevant product. The exceptions are specified under the headline “What is not covered under this guaran-tee?” Within the guarantee period, the costs to remedy the fault e.g. repairs, parts, labor and travel will be covered, provided that the appliance is accessible for repair without special expenditure. On these the respective local regulations are applicable. Replaced parts become the property of IKEA.
What will IKEA do to correct theproblem?IKEA appointed Service Provider will ex-amine the product and decide, at itssole discretion, if it is covered under thisguarantee. If considered covered, IKEAService Provider or its authorized ser-vice partner through its own service op-erations will then, at its sole discretion,either repair the defective product orreplace it with the same or a compar-able product.
What is not covered under thisguarantee?
- Normal wear and tear.
- Deliberate or negligent damage, damage caused by failure to observe the user manual, incorrect installation or by connection to the wrong voltage, damage caused by chemicalor electrochemical reaction, rust, corrosion or water damage including but not limited to water damage caused by excessive lime in the watersupply, and damage caused by ab-normal environmental conditions.
- Consumable parts including batteries and bulbs.
- Non-functional and decorative parts which do not affect normal use of the appliance, including any scratches and possible differences in color.
- Accidental damage caused by foreign objects or substances and damage IN association with cleaning or unblocking of filters, drainage systems orlop drawers.
- Damage to the following parts:ceramic glass, accessories, crockeryand cutlery baskets, feed and drain-age pipes, seals, lamps and lamp cov-ers, screens, knobs, panels, casingcovers and parts of casings. Unlesssuch damages can be proved to havebeen caused by production faults.
- Cases where no fault could be foundduring a technician’s visit.
- Repairs not carried out by our ap-pointed service providers and/or anauthorised contractual service part-ner, or where non-original parts havebeen used.
- Repairs caused by installation which was improper or not according to specification.
- Use of the appliance in a nondomestic environment, i.e. professional use.
- Transport damage: Where the product is transported by customers themselves either to their home or to another address, IKEA shall not be li-able for any damage which may oc-cur during such transport. However, if IKEA delivers the product to the customer’s delivery address, then damage to the product that occurs during this delivery will be covered by IKEA
- Cost of carrying out initial installation of the IKEA appliance. However, if an IKEA appointed Service Provider orits authorized service partner repairs or replaces the appliance under the terms of this guarantee, the appointed Service Provider or its authorized service partner will reinstall the re-paired appliance or install the re-placement, if necessary.
After-sales service
Country | Phone number | Call Fee | Opening time |
Australia | 1300008610 | Local tariff | Monday – Friday 8.00 – 24.00 |
België / Belgique / Belgien | 024757120 | Lokaal tarief / Prix d’un ap- pel local / Ortstarif | Maandag – Vrijdag / Lundi
– Vendredi / Montag – Freitag 8.00 – 17.00 |
България | 070020818 | в зависимост от тарифния план на клиента | Понеделник – Събота
8.00 – 20.00 часа |
Česká republika | +420251095027 | Závisí na tarifu lokálního operátora | Po – Čt 8.30 – 18.00 Pá 8.30
– 17.00 |
Danmark | 70150909 | Lokal takst | Mandag – fredag 9.00 –
20.00 Lørdag (Åbent ud- valgte søndage, se IKEA.dk) 9.00 – 18.00 |
Deutschland | 08912475328 | Ortstarif | 7 Tage die Woche 7.00 –
22.00 |
Ελλάδα | +302104277770 | Τυπική αστική χρέωση | 24 ώρες, 7 ημέρες την εβδομάδα |
France | 0969327707 | appel non surtaxé | lundi – dimanche 7.00 – 22.00 |
Hrvatska | 01/5520-337 | Cijena lokalnog poziva ovisno o tarifi i paketu vašeg pružatelja usluge | svaki dan od 00 – 24h |
Ireland | 014502655 | Local tariff | Monday – Friday 8.00 –
20.00 Saturday 9.00 – 17.00 Sunday 9.00 – 16.00 |
Ísland | +3544312200 | Venjulegur símakostnaður | Mánudagur – Föstudagur 10.00 – 17.00 |
Italia | 02412678501 | Tariffa locale | Lunedì – Venerdì 8.00 – 20.00 Sabato 8.00 – 13.00 |
Lietuva | +370852463350 | Vietinių pokalbių įkainiai | Pirmadienis – Penktadienis 9.00 – 17.00 |
Luxemburg / Luxembourg | 26349-861 | Ortstarif aus Luxem- bourg / Prix d’un appel local depuis le Luxem- bourg | Montag – Freitag / Lundi – Vendredi 8.00 – 12.00 ;
13.00 – 17.00 |
Magyarország | 0680200201 | Díjmentes telefonszám | Hivható munkanapokon 8.00 – 17.00 |
Nederland | 09002354532 en/of 0900 BEL IKEA | 15 cent/min., starttarief
4.54 cent en gebruikelijke belkosten |
Maandag t/m – Vrijdag
8.00 – 20.00 Zaterdag 9.00 – 20.00 |
Country | Phone number | Call Fee | Opening time |
Norge | 22660560 | Lokal takst | Du kan bastille service hele døgnet – alle ukens dager |
Österreich | 0810144180 | Ortstarif | 7 Tage die Woche 7.00 –
22.00 |
Polska | 801002068 | Jak za połączenie lokalne lub według stawek operat- ora sieci komórkowej | Poniedziałek – Niedziela w godzinach 7.00 – 22.00 |
Portugal | 214250784 | custo de chamada para número fixo | segunda a sexta 8.30 – 20.00 sábado 9.00 – 18.00 |
România | +40212039748 | Tarif normal | Lu-Vi: 8.00 – 20.00 Sam.
9.00 – 16.00 |
Россия | 88002003040 | бесплатно по России с любых номеров | круглосуточно 24/7 |
Schweiz / Suisse / Svizzera | 0848808555 | max. 0.075 CHF / min. + MwSt./TVA./IVA./VAT. | Montag – Freitag / Lundi – Vendredi / Lunedi – Venerdi 8.00 – 17.00 |
Suomi | 08207510790 | Paikallinen tariffi, matkapuhelin 8,35 senttiä puhelua kohti + 16,69 sen- ttiä min | Maanantaista-torstaihin
8.00 – 17.00 Perjantaihin 9.00 – 16.00 |
Sverige | 0775700500 | Lokal samtal | Måndag – Fredag 8.30 –
20.00 Lördag – Söndag 9.30 – 18.00 |
United Kingdom | 03301343106 | Local tariff | Monday – Friday 8.00 –
20.00 Saturday 9.00 – 17.00 Sunday 9.00 – 16.00 |
Србија | +381113537009 | Cijene lokalnog poziva ovisno o tarifama i paketu vašeg pružatelja usluga | Pon-Sub: 8.00 – 20.00 |
Slovenská republika | +420251095028 | Závisí na tarife lokálneho operátora | Po – Št 8.30 – 18.00 Pia 8.30
– 17.00 |
Latvija | www.ikea.com | – | – |
Slovenija | www.ikea.com | – | – |
Україна | www.ikea.com | – | – |
Eesti | www.ikea.com | – | – |
IKEA PROFFSIG Dishwasher User Manual –
IKEA PROFFSIG Dishwasher User Manual –
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