As an inflatable product, ErgoErgo may sometimes need a little more air. If your ErgoErgo seems under-inflated, try the following:
Add more airYou can easily add more air by inserting the needle of a ball pump or bike pump into the green plug on the bottom. The plug is “self- healing” and will close up again.
Check the plugMake sure the plug is sitting firmly in the hole. If not, pull out the plug and rub it with a bit of oil (vegetable or olive), silicone, or vaseline before re-inserting. If your plug seems loose or dry, it probably needs replacing. We can send you a new one for a minimal fee. Please contact[email protected]
Check the seam of the seatQuality means the world to us! If you have a problem, please send close-up photos of the top and bottom of your ErgoErgo to [email protected] and we’ll happily replace your ErgoErgo if it’s within the 2-year warranty.
Please contact us at [email protected] if you have any questions.
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