Airthings Ethernet Hub Remote access to Your Airthings system User Manual

Airthings Ethernet HubRemote access to Your Airthings systemUser ManualVersion 122 April 2020

Congratulations on taking this important step toward living a healthier life.By keeping track of your radon and indoor air quality levels, you can make healthier decisions in the spaces where you spend most of your time. Reducing your exposure to radon will reduce your risk of lung cancer.The Airthings Hub brings your Airthings devices online, providing on-demand access to your indoor air quality data at any time, from anywhere. Connect to the  Airthings Wave App to get started.Breathe better, live better,The Airthings Team

Get in touchFor technical support or if you have any questions or comments that we did not answer here, you can reach us the following ways:• The Support menu in the Airthings Wave mobile app• Chat bubble on the airthings.com website• Send an email to [email protected]

What’s in the box

Hub Specifications

1. Light indicators
2. Ethernet port
3. Power input
4. Wall mounting bracket

Light Indicators  Power supply is connected and Hub is running Communication with Airthings cloud is successful One or more Wave devices are connected and actively sending data

CommunicationBluetooth low energy (for adding Hub only)

Airthings Smartlink868 / 915 Mhz

Power SupplyInput: 100-240VAC / 50-60HzOutput: 5VDC / 2A

Dimensions & Weight 125mm (4.9”) 249g (8.8oz)

Hub Setup

STEP 1 – Airthings Wave AppDownload or update the Airthings Wave App from the Apple App Store or Google Play Store. If you already have Airthings Wave App and Airthings Wave devices, please sync sensor data before proceeding.

STEP 2 – AssemblyAssemble the power supply adapter using your regional power plug.

STEP 3 – PlacementPlace the Hub near a free Ethernet port. It should be placed at least 30cm / 1ft away from WiFi routers and other WiFi-enabled devices. The range of the Hub should be long enough to cover even a large family home.The Hub should be placed in normal indoor environmental conditions and can be either placed wall-mounted or lying down on a flat surface.

STEP 4 – ConnectionsConnect the Ethernet cable and power supply. You should see the Hub power indicator light up.After 10 seconds, the Hub cloud indicator should light up to indicate successful communication between the Hub and the Airthings cloud.

STEP 5 – Add Hub to your Airthings accountAdd your Hub to your account using the sign-in the App.This step requires Bluetooth to be enabled on your phone to find the Hub. Android also requires location to be enabled.The phone should be less than 1m / 3ft away from the Hub when the Airthings Wave app searches for the Hub.Note:When adding the Hub, it is very important that the correct region is selected (Europe / North America) for proper functionality. This ensures that the correct wireless frequency is used by the Hub for your region.Note:Adding a Hub or Wave device must be done through the Airthings Wave App and not through the Bluetooth settings of the phone.

STEP 6 – Link devices to HubIf you have new Wave devices, the devices must first be added to your Airthings account before they can be linked to a Hub. Make sure to sync your device before you connect it to the Hub.After the Hub has been successfully added to your account, you will need to link your existing Wave devices to the Hub before they come online. To link a device to the Hub, select the icon on the app device overview after the Hub is added.Depending on the firmware version of your Wave devices, the devices might need to go through a firmware update as part of the Hub configuration.

STEP 7 – Congratulations!After linking of a Wave family device is complete, the device will start searching for a Hub and connect to any of your Hubs.This process typically takes between 15 minutes to 1 hour.Once your devices are connected to the Hub, the device overview screen in your app will show a signal strength indicator next to each device, instead of the  Bluetooth icon. This shows that your device is connected to the Hub and as long as there is one bar, the connection is working.

Troubleshooting

Common questions

What is the range of the Hub?The Hub will typically have full coverage from anywhere in a home. Tests show that in most cases the range should be more than enough for a large family home. Range may vary depending on wall and floor materials, wireless interference, placement, and other factors.How many devices can be connected to a Hub?The Hub can support up to 10 devices being connected to it.What devices can be connected to an Airthings Hub?The Wave Plus, Wave Mini and Wave 2 gen devices can be connected to an Airthings Hub.Wave 1st gen (serial number 2900x) cannot be connected to a Hub.Can I use a Wave device both with a Hub and with Bluetooth simultaneously?A: This is currently not supported. Once a Wave device connects to a Hub, Bluetooth will be disabled until the device is unlinked (not available yet) through device settings.Can I retrieve data locally from the Hub?This is unfortunately not possible. The data is encrypted in transit to the Airthings cloud and is retrieved again through the Airthings Wave app or web dashboard at https://dashboard.airthings.com.How often do the Wave devices send in data through the Hub?The Wave devices send in data every 5 minutes. Radon data (24-hour rolling average) is sent in every hour.

Regulatory Information

Regulatory information CanadaChanges or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with Innovation, Science, and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device.RF exposure safetyThis product is a radio transmitter and receiver. It is designed not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the ISED. The antenna must be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.CAN ICES-3 (B)/NMB-3(B)This Class B digital apparatus complies with Canadian ICES-003Regulatory information USAChanges or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and  (2) this device must accept any interference received, including interference that may cause undesired operation. Class B device noticeNOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.RF exposure safetyThis product is a radio transmitter and receiver. It is designed not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal  CommunicationsCommission. The antenna must be installed and operated with a minimum distance of 20 cm between the radiator and your body.This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.Safety and maintenanceThis product is intended for indoor use only. Avoid direct exposure to sunlight for long periods. Avoid exposure to direct heat sources. For correct usage, make sure the detector is operating in the specified temperature range (see technical specifications for individual products). Exposure to high humidity might permanently alter the detector sensitivity or damage it. Do not disassemble. If the detector does not work as specified or you are in doubt, contact your local dealer or visit us at Airthings.com. Use a dry cloth to clean the detector. When replacing the batteries, pay attention to the polarity marks. Always snap the mounting bracket to the detector’s rear side to protect the batteries, even when the detector is not permanently mounted. Disposal: electronic equipment.Frequency BandsFrequency bands and the maximum radio-frequency power transmitted in the frequency bands in which the Airthings instruments operate:

Frequency Range (MHz):2402.0 – 2480.0 (Bluetooth)Output power: <5 mWFrequency Range (MHz) in Europe: 868 – 870 MHz (SmartLink)Output power: <25 mWFrequency Range (MHz) in North America: 902 – 928 MHz (SmartLink)Output power: <25 mWHub 2820 GSM Frequency Range: GSM 900 MHz, GSM 1800 MHz, GSM 850 MHz, GSM 1900 MHz LTE Cat M1 Frequency Range: LTE B1 2100 MHz, LTE  B2 1900 MHz, LTE B3 1800 MHz, LTE B4 1700 MHz, LTE B5 850 MHz, LTE B8 900 MHz, LTE B12 700 MHz, LTE B13 700 MHz, LTE B18 850 MHz, LTE B19 850 MHz, LTE B20 800 MHz, LTE B26 850 MHz, LTE B28 700 MHz, LTE B39 1900 MHz

The Hub (Model 2810) and Hub Cellular (Model 2820) contain a power supply tested according to the following standards: UL60950, EN60950, BS60950,  AS/NZS60950 and tested to comply with FCC standards for home or office use CAN ICES-3 (B)/NMB-3(B). The power supply is certified by TUVRheinland US (TUV020687EA)EU declaration of conformityHereby, Airthings AS, Wergelandsveien 7, 0167 Oslo, declares that this product is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: airthings.com/regulatory-information.Limited liabilityThe instruments are tested and quality-assured by production. They meet the accuracy values set out in the specifications. It is recommended to keep the instruments constantly activated and the batteries in place until drained.Airthings AS shall not be liable for damages related to failure or loss of data arising from incorrect operations and handling of the instruments.Terms & conditions can be found onairthings.com/terms-use-privacy/For additional questions go to support.airthings.com

The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Airthings is under license.Copyright Airthings AS, 2020

References

• 
  Airthings
• 
  Airthings | The world\’s leading radon and indoor air quality monitors
• 
  airthings.com/regulatory-information
• 
  Airthings | Terms of use
• 
  Airthings Help Center