Packaging and Shipping Inventory to Amazon Quick Reference Guide

Table of Contents

Packaging and Shipping Inventory to Amazon Quick Reference

IMPORTANT: Failure to comply with any requirements listed in this document may result in the immediate refusal of inventory at the Amazon fulfillment center, disposal or return of inventory, blocking future shipments to the fulfillment center, charging for any unplanned services performed at the fulfillment center, and/or denial of any credit for missing products.

Labeled Inventory

Label RequirementsEach Unit you send to Amazon for fulfillment needs a scannable bar code to enable storage at a fulfillment center. Follow these guidelines to ensure prompt and accurate labeling of the Units.

Cover any original barcodes

Cover the original manufacturer’s barcode (UPC, EAN, ISBN).
No other barcodes can be scannable (exception: serial numbers and barcodes do not need to be covered).
Failure to cover the bar code can cause errors and may result in lost inventory.

Label each unit before sending it to Amazon

Make sure the label title matches the corresponding Unit. This ensures that the merchandise can be received, stocked, and sold.
Use only white labels with a removable adhesive.

Note: All labels on the products should be removable by the customer.

Do Not…

Place faded labels on the Units.
Tape labels to your Units.
Wrap labels around corners or curves on the Unit because this makes the label un scannable.
Leave other barcodes uncovered unless the Unit is Stickerless, commingled inventory.
Use QR barcodes on your labels, since they can’t be read by all scanners.

Printer Requirements

Use a direct thermal or laser printer.
Eachlabelmustbereadableandscannablefor24months.Thismeans that the label must not smudge or fade for at least two years .To ensure that the labels last along time, use the proper print media for a printer. For example, use laser paper and laser toner with a laser printer.
Use a printer with a print resolution of 300 DPI or greater.
Do not use inkjet printers. Inkjet printers are more susceptible to smearing and blurry images making the labels difficult to read or scan.
Amazon highly recommends using a high-speed model designed specifically to print large numbers of labels.
Amazon fulfillment centers currently use Zebra GX430t model printers with a direct thermal setting.
Amazon highly recommends periodically testing the standability of the barcodes. Use a tethered scanner to ensure each barcode scans properly

Clean the printer

We recommend periodically testing, cleaning, or replacing printer heads on a regular basis. This will extend the life of the printer as well as ensuring that labels are printed accurately.
Print a test page to ensure that the printer head is aligned properly.
Many labeling errors are caused by dirty printer heads—while a small piece of dust or grime may go unnoticed, this can affect the standability of the barcodes.

Amazon reserves the right to dispose of or liquidate mislabeled Units if the owner is unknown or (when ownership is known) re-label a product at the seller’s expense.

Label Specifications

The label that you place on each unit must include the following information:

Barcode, with appropriate quiet zone areas (white space around the barcode)
FNSKU: An identifier used by Amazon fulfillment centers to identify each unique product. This is the identifier that is printed on product-level label sand this is how Amazon identifies every Unit you send to us.
Title and description
Condition (for example, USED): Describes the condition of this Unit.
Optional merchant-specified information

Note: The merchant-specified information field is reserved for text only. Do not use any additional barcodes. Any additional information you provide may affect the accuracy and speed of inventory tracking.

Print Specifications

The online inventory management tools support eleven label sizes:

44-up labels• 48.5mmx25.4mmonA440-up labels• 52.5mmx29.7mmonA430-up labels• 1”x2-5/8”onUSLetter27-up labels• 63.5mmx29.6mmonA424-up labels• 63.5mmx33.9mmonA4• 64.6mmx33.8mmonA4• 66.0mmx33.9mmonA4• 66.0mmx35.0mmonA4• 70.0mmx36.0mmonA4• 70.0mmx37.0mmonA421-up labels• 63.5mmx38.1mmonA4

Label Specifications

Specification	Description
Label color	White
Font	See Label Font Specifications in Appendix 1
Label size	Use a label with a height by width dimension between 1″ x 2″ and 2″ x 3″. For example, you could use a label that is 1″ x 3″ or 2″ x 2″, as long as all the required information is included.
Label type	Removable adhesive

Barcode Specifications

Specification	Description
Format	Code 128A
Height	Greater than 0.25″ (or 15% of the barcode length)
Narrow barcode element	The specification depends on the printer’s resolution.For 300 dpi—3.33milsFor 200 dpi—20mils
Wide-to-narrow element ratio	3:1
Quiet zone (sides)	Greater than 0.25″
Quiet zone (top and bottom)	Greater than 0.125″

Note: The barcode should only scan to the FNSKU. No extra characters should be imbedded in the barcode.

Additional Information

Printing barcodes directly on Units: If you would like to print barcodes directly on Units, use the UCC128 barcode. The UCC128 barcode standards are available on the Internet. Amazon uses the UCC128 barcode (font) to encode the FNSKU or the Shipment ID in the barcode. We don’t use any leading or trailing digits(application identifiers or check sum digits.)The full specifications UCC128 code set A (this is the code set that supports alphanumeric data). If you are building the barcode from scratch, you can review the standards or purchase software (there are many barcode applications available for free or at reasonable prices).

Receiving Problems and Other Common Errors

The following errors receiving problems will slow down the process by which Amazon can receive your inventory and make it available for sale. Amazon may temporarily suspend your shipment creation privileges if the following problems are found:

Barcode label missing: Your unit was not labeled with an Amazon product label. Amazon product labels are required for listings setup for Labeled Inventory, or for any ASINs that do not meet the criteria for Stickerless, Commingled Inventory. If you do not want to label your units your self, you can signup for FBA Label Service.
Unit mislabeled: Your unit’s label didn’t match the physical product. Make sure that the label title matches the corresponding unit.
Barcode cannot be scanned: Your product’s label could not be scanned for one or more of the following reasons:– The barcode was smudged, which could be caused by low ink/toner in your printer or dirty printer heads.– The label was placed around a corner or curve, which can make the barcode un scannable.
Unit/Shipment Preparation Errors: One or more of the units on your shipment incurred a problem with one or more of our In bound Requirements. This could include problems without labeling, packaging and prep, or shipping requirements. You may be required to schedule a phone call with our operations team before your shipment creation and modification privileges can be reinstated.

Shipment Labels

Each box or pallet that you ship to Amazon must be properly identified with a shipment label. Follow these guidelines for labeling boxes:

Labels supported measure 3-1/3″ x 4″.
Don’t place labels on a seam on the box where they will get cut by a box cutter.
The FBA shipment label should be placed next to the carrier (UPS, Fed Ex or other) label.
Both the FBA shipment label and the carrier label (UPS, Fed Ex, or other) must remain uncovered so they are scannable and readable.
Each box you include in the shipment must have its own label printed from the Shipping Queue.

Each pallet you send needs four labels, one in the top center of each side.

Note: The Amazon Partnered Carrier may not provide additional insurance. We recommend considering third-party insurance.

Packaging and Prep Requirements

Some categories require specific preparation in order to protect units from dust or damage. See Appendices 2-12 for category-specific prep requirements.

Prep Matrix: A downloadable document providing a summary of basic prep guidelines, available for you to print off and refer to when prepping Units for FBA shipments. See Appendix 13 Prep Matrix.

Packaging requirements

Note: Your products should be sent Amazon fulfillment centers with scannable barcodes and ready to be fulfilled. Any products that require additional prep or labeling upon receipt at the Amazon fulfillment center will experience a delay in receiving and may be subject to charging for any unplanned services or for noncompliance.

Follow these general requirements when shipping Units to Amazon fulfillment centers. Certain products have other specific requirements. Amazon may refuse, return, or repackage any product delivered to an Amazon fulfillment center with inadequate or non-compliant packaging at the seller’s expense, and the seller may also be subject to noncompliance fees.

Any FNSKU you use on a Unit must be unique and must correspond to one unique product. For example, each assortment type, such as size or color, will have a different FNSKU.
Each Unit must have an exterior label that is easily accessible and include a scannable barcode and the corresponding human readable numbers.– For Labeled Inventory, one FNSKU.– For qualifying Stickerless, Commingled Inventory, one UPC, ISBN, or EAN.
Remove or cover scannable barcodes on the outside of a carton that includes multiple Units. Only the individual Units within the carton can have scannable barcodes.

Loose products

Each Unit, including multiple-volume set book publications, must be contained within a single, secure package.

Amazon does not accept Units that would require Amazon to assemble multiple pieces from separate packages (for example, wheel barrows where the handles and legs are in separate packages).
Units that are not contained in secure packaging (like loose sleeves or pouches) require bagging, or need to be secured with a non-adhesive band or removable tape.
Footwear, regardless of material, must be packaged with no shoe material exposed, either in shoe boxes or bagged in a polybags with suffocation warnings. It is recommended, but not required, to secure the shoe box lid with an adhesive band or removable tape.

Sold as set

Units that are sets (for example, a NASCAR set of six unique Hot wheel cars, sold as one Unit) must be marked as sets on their packaging. Add a label to the Unit that states that the products are to be received and sold as a single unit. For example, “Sold as set” or “This is a set. Do not separate.”

Boxed Units

Must be six-sided.
Must have openings or a lid that will not easily open on its own. If the box can easily open on its own, then tape, glue, or staples must be used to keep it closed.
Must not collapse when medium pressure is applied to any of the sides.
May not have perforated sides or openings unless it can pass a 3 foot drop test, consisting of one drop on each side, and one drop on a corner. If the product does not pass the drop test, it must be placed in a poly bag with a suffocation warning.

Poly bagged Units

Poly bags used to protect Units must meet the following requirements:

Poly bags with a 5 inch opening or larger are required to have a suffocation warning, either printed on the bag itself, or attached as a label. For example: “WARNING: Plastic bags can be dangerous. To avoid danger of suffocation keep this bag away from babies and children.” The warning should be printed or placed in a prominent location and in a legible font size for the size of the bag.
The thickness of the bag must be at least 1.5 mil.
The poly bag must be transparent.
The poly bag must have a product label or physical barcode that is scannable through the bagor have a product label on the outside of the bag.
Poly bags must be completely sealed.
Poly bag or shrink wrap may not protrude more than 3″ past the dimensions of the product.

Case-Packed Items

All products in a box will have matching SKU and condition and will have been previously packaged together by the manufacturer.
All boxes with the same product will contain equal quantities of that product in each box.Example: A case-pack of 24 units must always contain 24 units.
While receiving this type of shipment, the fulfillment center scans one unit from the box and the box is placed in inventory. There is no need to scan every unit because they are all the same.
In some instances, a manufacturer or distributor might package more than one case-pack into a larger box called a master carton. Master cartons do not qualify as case-packs and must be split at the appropriate case-pack label.

Note: For Case-Packed Items, you must remove or cover any scannable barcode from the case. Only the Units within the case can have scannable barcodes

Expiration dates

Products that expire must include the expiration date on the master carton in 36+ point font and on the individual Units. Lot numbers alone are insufficient.
Each carton can only have one expiration date per ASIN. Multiple ASINs can be shipped in the same carton as long as each ASIN has only one expiration date.
Expiration dates must be displayed in the format MM-DD-YYYY or MM YYYY. If the expiration date is printed in a different format, a sticker with the correct format must be applied, covering the original expiration date.

For more information about requirements for products with expiration dates, please review FBA online help topic Product Restrictions > Date- and Temperature-Sensitive Products.

Note: Products that expire and are contained in packaging that requires additional prep, such as glass jars or bottles, must be prepped to ensure that the expiration date is accessible for Amazon associates during the receive process.

Marketing Materials

Amazon will not accept marketing materials (such as pre-priced labels, pamphlets, price tags, or other non-Amazon labels).

Safety

You must use safety knives with covered blades when packing products. This helps prevent sharp objects, such as blades, from being accidentally left in boxes and potentially injuring an Amazon associate or Amazon customer.

Shipping and Routing Requirements

The requirements below apply to boxes shipped to Amazon fulfillment centers whether by small parcel delivery, less than truckload (LTL), or full truckload (FTL) shipping. See Appendix 14 Shipping Matrix.

Box dimensions

Boxes containing multiple Standard-Size units must not exceed 25 inches on any side.Note: UPS allowances for larger box dimensions and weight do not apply to boxes containing multiple Standard-Size FBA units.

Box contents

The contents of each box must contain inventory from only one Shipment ID. You must not combine Units from multiple shipments in the same box. You can find the Shipment ID on the shipment summary page.
Ensure that the shipment details listed in Seller Account match the physical shipment to the fulfillment center, including:– Merchant SKU– FNSKU– Condition– Quantity shipped– Packing option (individually packed or case packed)

Box weight

Boxes must not exceed the standard weight limit of50 lb., unless they contain one single Oversize* Unit that exceeds 50 lb.
For a single Oversize* Unit that exceeds 50 lb., attach a label that clearly indicates “Team Lift” on the top and sides of the box.
For a single Oversize* Unit that exceeds 100 lb., attach a label that clearly indicates “Mech Lift” on the top and sides of the box.
Boxes containing Jewelry or Watches must not exceed 40 lb.
If you are using an Amazon-Partnered carrier, accurately weigh and measure boxes and pallets to ensure that the correct values are supplied for every shipment.

Oversize includes any packaged Unit weighing more than 20 lb. or with dimensions greater than 18 inches on its longest side, 14 inches on its median side, or 8 inches on its shortest side. A Unit exceeding any of these measurements is Oversize.

Shipment Packing Guidelines

Containers

Neither point-of-sale containers nor pallet-sized boxes, also known as “gaylords,” may be used. Boxes should not be bundled together using bagging, taping, elastic, or extra straps. If you are reusing boxes from previous shipments, be sure to remove any previous shipping labels or markings to avoid confusion by the carrier. The following standard boxes are acceptable:

Regular slotted carton (RSC)
B flute
ECT-32 (edge crush test)
200 lb./sq. inch (burst strength)

Dunnage

Accepted forms of packing materials include:

Foam
Air pillows
Full sheets of paper
Bubble wrap

The following forms of packing materials are not allowed:

Styrofoam peanuts
Biodegradable packing peanuts
Cornstarch packing peanuts
Crinkle wrap
Shredded paper

Shipment type

Additional guidelines apply based on the shipping method you use. Refer to these resources:

Small Parcel Delivery Requirements
Arranging for Less than Truckload (LTL) or Full Truckload Deliveries to Amazon

Refused Shipments

In general, these guidelines will be followed for inbound shipments to Amazon fulfillment centers that do not meet the listed requirements.

Overage, damage, and miss-ships may be rejected at the dock and no Return Authorization Requests will be processed for these returns. Refused shipments may be returned at seller expense.
Shipments that are coded as “Damaged” or “Defective” may be refused at the dock and may incur a return freight charge.
You may not refuse or return shipments that are returned to you without first contacting Amazon. Shipments that you refuse or return to Amazon without first attempting resolution with Amazon may be refused and any transportation costs incurred to reship to you will be at seller expense.

Small Parcel Delivery to Amazon

Below are carrier and labeling requirements that are specific to small parcel deliveries to Amazon fulfillment centers.

Shipment packing guidelines

Do not assume all boxes can be used for small parcel delivery as is. The standard box and inner packing used for LTL and FTL pallet shipments may not be able to withstand the standard shipping process for small parcel shipping, as this packing is designed for bulk pallet shipments going to brick and mortar retail stores. If these units are damaged during small parcel delivery, you may be responsible for damaged units that are not appropriately boxed and packaged to meet these standards.Please review and follow the best practices and guidelines for these types of shipments, which can be found on the UPSwebsite: http://www.ups.com/content/us/en/resources/ship/packaging/guidelines.html

Carriers

Only professional carriers are allowed to make delivery appointments to Amazon fulfillment centers—Amazon does not allow general public deliveries.
Carriers must register with Amazon before appointments will be granted.
Carriers must adhere to our delivery requirements and safety standards.

Labeling boxes

All small-parcel delivery boxes must have shipment labels only, and shipment labels must not include other messaging. If you are reusing boxes from previous shipments, be sure to remove any other shipment labels or markings.
Shipment labels must be consistently placed in a way that is easy to visually locate, either on the top or side of the box. Side placement is preferred.
Shipment labels must not be placed on the seam of the box where they can be damaged when the box is opened, which makes the barcodes un scannable.
Whenever possible, place shipment labels no closer than 1.25 inches from any natural edge of the box. The tape used to seal the box should not cover the shipment labels.

Additional Requirements for Amazon Partnered Shipments

If you are using Amazon’s partnered carrier (UPS), you must enter the dimensional data for the small-parcel delivery boxes. These dimensions are used to calculate dimensional weight, which may be used to determine fees if the dimensional weight exceeds the actual weight.

Less than Truckload (LTL) and Full Truckload (FTL) Deliveries to Amazon

Below are carrier and labeling requirements that are specific to LTL/FTL deliveries to Amazon fulfillment centers.

Acceptable pallets

Use 40” x 48”, 4-way access, wooden pallets. If a single, large Unit cannot fit on a 40” x 48” pallet without overhanging the edges, use a pallet size and type that is suitable for the Unit.
Ship only on pallets that are in good condition.
Do not ship Units on pallets made of weak material such as cardboard or particle board.
Broken and damaged pallets are not acceptable and may be rejected at the seller’s expense.
Ship Units on GMA Standard Grade B or higher pallets.
Ship food and grocery products on GMA 1Agrade pallets. Pallets meeting the GMA grade 1A and 1Bare acceptable for Grocery and Health & Beauty products only.
Do not ship Units on PECO pallets, which cannot be moved using a standard pallet jack.

Building pallets

All shipments not delivered by small parcel carriers must be loaded on pallets.

The Units of each pallet must all belong to one Shipment ID.
Place shipping boxes that are intended to be sold together (such as a set) weighing more than 100 lb. on a single pallet (one sellable Unit on each) or clamp them together.
Place a single, non-clampable shipping box or Unit (such as furniture) weighing more than 100 lb. on its own pallet.
Stage boxes using only standard pallet stacking requirements. Do not bundle shipping boxes using bagging, elastic, or extra straps.
Total weight of the pallet must not exceed 1,500 lb.
The contents must not overhang the pallet edge by more than 1”.
A label or the shipment ID must be placed on each box in order to help keep your inventory together and processed into the fulfillment center.
All pallets must be wrapped in plastic with a “do not break stretch wrap ”or“ do not break down” notification to the carrier.
The stretch-wrap must completely hold the product to the pallet to prevent shifting during transit. The use of clear stretch-wrap is preferred.
Wrapped pallets must have shipment labels placed on all four sides and on the outside of the stretch-wrap.
Single pallets must not be higher than 72”, including the height of the pallet, unless a single Unit is taller than 72”,or they conform to the “Clampable” instructions, which can be found under Alternative Shipping Options.
The overall height of the pallets must allow 3” of clearance from the top of the stack to the roof of the container.

Pallet label requirements

Apply an FBA Shipment Label to each pallet (four per pallet, one on each side in the top center).– The pallet label can be printed from the shipment workflow
Place pallet labels squarely (not on an angle) on all four sides of the pallet so that the forklift driver can see them when approaching with the forklift to lift the pallet. If the pallet is wrapped in plastic, the pallet labels must be placed on the outside of the plastic wrap.
Include matching products in pallets when quantities allow. Don’t split quantities of the same product among pallets if they can fit on one pallet.
When shipping multiple SKUs on a pallet, physically separate the SKUs, so they are easy to differentiate when received at the fulfillment center.

Bill of lading (BOL)

For each LTL/FTL shipment you create in your Shipping Queue, you must provide a valid BOL to the carrier, so they can schedule an advanced delivery appointment. All shipment BOLs that do not meet the below requirements will be refused upon delivery.

Follow these guidelines when filling out the BOL form provided by your carrier. If your carrier does not provide a BOL template, ensure that your BOL includes the following information.

A BOL must reference all Amazon Reference IDs and Shipment IDs contained in the shipment. Amazon Reference IDs and Shipment IDs are found in Summary of the shipping workflow.
We encourage you to use a standard BOL form. Using a standard form will help ensure that your shipment is easy to identify and receive in a timely manner.
The BOL must include:– Seller Name– From Address (Street address, City, State, Zip code)– Legal name of seller– Carrier Name and SCAC– Carrier’s shippers reference number (PRO#)– Handling Unit quantity (pallet, box, each) information– Trailer and seal number (Truckload shipment only)– “Shipper Load and Count” or “SLC” printed on the BOL if the trailer is loaded, locked, and sealed without enabling the driver to count or inspect the shipment contents.
Ensure that pallet and box count quantities listed on the BOL are correct.
Include the BOL number on the shipping container or pallet label. This allows for quick freight verification upon delivery to the Amazon fulfillment center.

Scheduling a delivery

Download and complete the FBA Booking Form. Most of the shipment information is found in the Summary page of the shipping workflow. Once you have filled out this form, email it to your carrier along with a link to the User Manual for Carriers.

Your carrier will need to schedule an advanced delivery appointment through the Carrier Appointment Request Portal. More information on this process can be found under Scheduling advanced delivery appointments in the Carrier Requirements for LTL/ FTL Deliveries.

Delivering Imports to Amazon

Inventory from around the world can be sent to Amazon fulfillment centers in the US. In order to assist you in successfully shipping imported inventory to our US fulfillment centers, we have provided the below guidelines. Please be aware that all inventory shipped to our fulfillment centers must meet the FBA Shipping to Amazon guidelines.

Importer of Record

Amazon, including our fulfillment centers, will not serve as Importer of Record for any shipment of FBA inventory. This applies to shipments of any size or value, regardless of origin and product.

Duties, Taxes, and Shipping Cost

Amazon will not be responsible for or collect any duties, taxes or shipping costs associated with FBA inventory. All shipments are required to use Delivered Duty Paid (DDP) shipping terms. Any shipment arriving at an Amazon fulfillment center with collect charges, including any duties, taxes or shipping costs, will be refused without further concession.

Deliver to Party

An Amazon fulfillment center may be listed as the Deliver to Party on the shipping documentation. Here are some examples of how this should appear on the shipping documentation:

Example 1:

Amazon.com.kydc [Seller Legal Name] c/o FBA 1850 Mercer DriveLexington, KY 40511 USA

Example 2:

Amazon.com.dedc [Seller Legal Name] c/o FBA 500 McCarthy Lewisberry, PA 17339 USA

Ultimate Consignee

While Amazon will not act as the Importer of Record, we may be listed as the Ultimate Consignee on your shipping documentation only if the name of the Amazon entity is followed by “in care of FBA.”

If you list Amazon as the Ultimate Consignee, your customs broker must contact Amazon at [email protected] in advance of shipping any inventory to obtain the EIN or Tax ID # required for customs clearance.

To find a list of customs brokers, visit the “Locate a Port of Entry” section of the U.S. Customs and Border Protection website. Select the state you will be importing into, select the city, and then click the Brokers link below the city information. If you do not know what port you are shipping into, FedEx, UPS, DHL, Expeditors International, and Samuel Shapiro are familiar with Amazon policies and may be able to help.

Delivering Televisions to Amazon

Packaging and prep for televisions must adhere to the following shipping guidelines to ensure the safety of the products while in transit and the accuracy of receiving them into the fulfillment center. These guidelines are in addition to the Shipping and Routing Requirements.

Small Parcel Deliveries

Televisions with screens 46 inches and smaller may be shipped to Amazon through small parcel deliveries. Televisions with screens larger than 46 inches must be shipped as less than truckload or full truckload.

Pallet Guidelines

Layers and pallets should consist of televisions of only one model and size.
Pallets should fit the size of the television with no overhang from the product packaging.
If stacking multiple layers of televisions in a load, only the bottom layer can be on a pallet. Do not use pallets between layers of stacked televisions.
All televisions must be secured to the pallet to prevent shifting during transportation and storage.

Slip Sheets

Amazon does not accept televisions on slip sheets.

Floor Loading Guidelines

All floor-loaded televisions must have the televisions facing the front of the trailer. This is to ensure that a clamp truck can safely offload the products by clamping the ends of the product boxes.
All floor loaded televisions must add here to Amazon’s clamp truck guidelines. Product Stacking Guidelines
Stack televisions according to the manufacturers guidelines, so you do not exceed the number of layers allowed.
Stack televisions so they comply with the product packaging directions and remain vertical at all times.
Do not place any products with different ASINs or SKUs on top of the televisions. The stacked products must be the same orientation as the product below it.

Securing the Load

Brace television with load bars; do not cube out the trailer.
Brace televisions so they cannot tip during transport; tipping televisions more than 15degrees can damage the products.

Amazon reserves the right to refuse any products that do not conform to these handling guidelines

Appendix 1: Label Font Specifications

The font you use for your labels can help speed up the processing of your inventory at the fulfillment center. Choose a font that clearly distinguishes letters from numbers.

Font Considerations

Use a font that clearly delineates a zero from the letter “O”—a slashed zero, for example
Use a font that distinguishes the number one from a lowercase letter “l” or an uppercase letter “i”
Unless otherwise noted, we recommend that you use the normal font weight (not bold) and that the font size be 8 point

We recommend the fonts listed in the following table.

Recommended Font Types

Font	Operating System	Download
Consolas	Windows	This system font is installed with Windows Vista and Microsoft Office 2007. To download Consolas, go to http://www.microsoft.com/en_us/download/details.aspx?id=17879.
Monaco	Mac	This system font is installed with all Mac OS versions.
Andale Mono	Mac, Linux	This system font is installed with the Mac OS at 10.4 and above. For information about downloading Andale Mono to your Linux machine, go to http://corefonts.sourceforge.net/.

Appendix 2: Packaging Products Containing Liquids

Liquids and products containing liquids can cause damage during shipping and when stored. Products containing liquids without a double seal, including viscous products (such as honey), must be packaged securely to protect Amazon associates, other products, and customers. Be sure to adhere to the guidelines for glass containers, packaging multi-packs of liquids, and volume restrictions by container type. Sets, kits, or bundled products containing liquids must meet these requirements as well.

Permitted packaging materials:

Boxes
Poly bags or shrink wrap (for products that are not double sealed) Note: Liquids with more than 16 oz. will require a poly bag even if they are double-sealed.
Bubble wrap and dunnage
Scannable barcodes or product labels

Bundled Units

Liquids in non-glass containers that are bundled to be sold as a set must ad here to the sold as set requirements found in the Packaging and Prep Requirements help page.

Expiration-dated products

Products that expire and are contained in packaging that requires additional prep, such as glass jars or bottles, must be prepped to ensure that the expiration date is accessible for Amazon associates during the receive process. For more information about these requirements, visit the FBA Help section on Date- and Temperature-Sensitive Products.

Packaging requirements for liquid

Liquid products will only be accepted if they conform to the following packaging requirements and restrictions.

Packaging Requirements
Container Type	Sellable Unit	Size	Volume	Double Sealed Screw Cap	Corrugated Box
Glass	Single	Standard- Size*	4 oz. or less	Yes	No
More than 4 oz.	Not eligible for FBA**
Oversize*	Not eligible for FBA
Bundled	Not eligible for FBA
Non-glass	Single	Standard- Size*	5 gallons or less (20 lb. maximum)	Yes	No
More than 5 gallons	Not eligible for FBA
Oversize*	5 gallons or less (Over 20 lb.)	Yes	Yes
More than 5 gallons	Not eligible for FBA
Bundled	Standard- Size*	5 gallons or less (20 lb. maximum)	Yes	Yes
More than 5 gallons or more than 20 lbs.	Not eligible for FBA
Oversize*	5 gallons or less (Over 20 lb.)	Yes	Yes
More than 5 gallons or more than 20 lbs.	Not eligible for FBA

* Standard-Size includes any packaged Unit weighing 20 lb. or less or with dimensions of 18 inches or less on its longest side, 14 inches or less on its median side, or 8 inches or less on its shortest side. A Unit exceeding any of these measurements is Oversize.

** FBA Sellers in the Amazon Brand Registry program and approved for Frustration-Free Packaging may be exempt from the more than 4 oz. restriction.

Packaging guidelines for liquids

Do…

Do Not…

Make sure your Units can pass a 3-foot drop test without breaking or leaking. The 3-foot drop test consists of five drops onto a hard surface:– Flat on base– Flat on top– Flat on longest side– Flat on shortest side– On a corner
Ensure the product’s cap has been tightened, if applicable, and each Unit does not leak.
Make sure your products have a double-seal. Products that do not have a manufactured double-sealed must be individually bagged in transparent sealed bags or shrink wrap (minimum of 1.5 mil.) and clearly marked with a suffocation warning label.
All liquid products more than 16 oz. require a poly bag even if they are double-sealed.

Ship products that are classified as Hazmat or have a Flash Point less than 200 degrees Fahrenheit.
Send in any Unit in violation of the packaging and volume restrictions described in our help pages and policies.
Ship any Unit that is leaking.
Send any Unit without a manufactured double seal that has not been packaged with the appropriate prep materials as described on this page.

Note: Spray bottles with plastic caps or pop-tops that do not have an additional manufactured seal are not considered double-sealed.

Note: Products that are double-sealed do not require poly bagging if they will not leak. Products that are double-sealed but have evidence of leaking may require poly bagging at Amazon fulfillment centers. For example, if a package of10 shampoo bottles arrives at a fulfillment center, with one unit showing signs of leaking, the single unit will be received into your Unsellable inventory if possible, and the other nine units may be polybagged at your expense to prevent them from leaking as well.

Definition of a double seal

All products containing liquid must be double sealed to enable proper storage and shipment to the customer. A double seal is defined as a tightened lid that cannot be easily opened and one of the following:

A “safety seal” which is a peel-off seal underneath the lid of a product, like you would find on a new ketchup bottle.
A manufactured seal around the outside of the neck of the product (see below for examples).

Products that do not have a manufactured double-sealed in one of the ways above must be individually bagged in transparent sealed bags or shrink wrap (minimum of 1.5 mil.) and clearly marked with a suffocation warning label.Note: Liquids with more than 16 oz. require a poly bag even if they are double sealed.

Appendix 3: Packaging Sharp Units

Sharp Units have a sharp or pointed edge that, if exposed, presents a safety hazard to Amazon associates and customers receiving the Units. Sharp Units must be packaged so that the sharp or pointed edge will not become exposed during receipt, stocking, shipment preparation, or shipment to the customer.

Permitted packaging materials

Boxes
Dunnage
Scannable barcodes or product labels

Packaging guidelines

Do…

Do Not…

Ensure that packaging completely covers the sharp object.
Use blister packs when possible. The blister pack must cover the sharp edge and be securely fastened to the Unit so that the Unit does not slide around within the blister pack.
Secure the sharp Unit to a footprint with a plastic fastener or similar restraint and wrap the Unit in plastic if possible.
Ensure the Unit cannot cut through the packaging.

Pack sharp products in unsafe molded footprints with plastic covering.
Pack sharp products with cardboard or plastic sheaths alone unless the sheath is of a rigid, durable plastic and secured to the product.

Appendix 4: Packaging Fragile Units

Fragile Units should be packaged so they will not break and possibly create a safety hazard during storage, shipment preparation, or shipment to the customer. A fragile Unit must be packaged in either a six solid-sided box, or completely secured in bubble wrap, so the Unit is not exposed in any way.

Permitted packaging materials

• Boxes• Dunnage• Scannable barcodes or product labels

Expiration-dated products

Packaging guidelines

Do…

Do Not…

Individually wrap or box all units to prevent damage. For example, in a set of four wine glasses, each individual wine glass must be wrapped.
Box fragile Units with six solid sides, so the Unit is not exposed in any way.
Wrap multiple Units individually to prevent them from damaging one another within their package.
Make sure your packaged Units can pass a 3-foot drop test onto a hard surface without breaking. A drop test consists of five drops:

– Flat on base– Flat on top– Flat on longest side– Flat on shortest side– On a corner

Leave empty space in the package, which may lower the chance of passing the 3-foot drop test and the FMVS test.

Appendix 5: Packaging Plush Units

Package plush Units, such as stuffed toys, animals, and puppets, so they will not be damaged during receipt, stocking, shipment preparation, or shipment to the customer. Units must be placed in a sealed poly bag or shrink-wrapped.

Permitted packaging materials:

Poly bags with suffocation warning or suffocation stickers
Scannable barcodes or product labels

Do…	Do Not…
Place plush Units in transparent sealed bags or shrink wrap(minimum of 1.5 mil.) clearly marked with a suffocation warning label. Ensure entire plush Unit is sealed (no exposed surfaces) to prevent damage.	Allow bag or shrink wrap to protrude more than 3 inches past the dimensions of the product. Send in a package where the plush Unit is exposed.

Appendix 6: Packaging Baby Products

Any product for children younger than four years old that has an exposed surface greater than 1”x1” must be packaged so it will not be damaged during receipt, stocking, shipment preparation, or shipment to the customer. Units for children younger than age four that are not contained in a sealed, six-sided package or have an opening greater than 1”x1” must be placed in a sealed poly bag or shrink-wrapped.

Permitted packaging materials

• Poly bags with suffocation warning or suffocation stickers• Scannable barcodes or product labels

Packaging guidelines

Do…	Do Not…
Place exposed baby products in transparent sealed bags or shrink wrap(minimum of 1.5 mil.) clearly marked with a suffocation warning label. Ensure entire Unit is sealed (no exposed surfaces) to prevent damage.	Allow bag or shrink wrap to protrude more than 3 inches past the dimensions of the product. Send in a package where more than 1”x 1” of the Unit is exposed.

Appendix 7: Packaging Apparel, Fabric, and Textiles

Textiles are made of cloth or fabric that can be damaged by dust or humidity. These Units should be packaged so they are not damaged during receipt, stocking, shipment preparation, or shipment to the customer. Units must be placed in a sealed poly bag or shrink-wrapped.

Permitted packaging materials

Poly bags with suffocation warning or suffocation stickers
Scannable barcodes or product labels
Cardboard Footprint
Boxes

Packaging guidelines

Do…

Do Not…

Place individual units of apparel, fabric, or textiles along with any cardboard backings in transparent sealed bags or shrink wrap(minimum of 1.5 mil.) clearly marked with a suffocation warning label.
Use boxes for textiles, such as leather, that could be damaged by bags or shrink wrap.
Ensure the product has a scannable label visible after bagging.
Package footwear with no shoe material exposed, either in shoe boxes or bagged in a polybags with suffocation warnings.

Allow bag or shrink wrap to protrude more than 3 inches past the dimensions of the product.
Include hangers.
Send in unmatched singles of shoes.
Send in groups of shoes without shoe box or polybag packaging.

Appendix 8: Packaging Jewelry

Any jewelry unit that can be damaged by tearing, dirt, dust or liquid during the fulfillment process must be packaged following these guidelines. Jewelry must be packaged in appropriately sized sealed boxes, with a UPC or FNSKU, and a product description label, so that the unit cannot be damaged or cause unsafe conditions by having the material exposed during the fulfillment process.

Permitted packaging materials:

Boxes
Poly bags with suffocation warning or suffocation stickers
Scannable barcodes or product labels

Pouches

Pouches must be packed individually in plastic bags with the barcode on the outside of the pouch to avoid damage from dust.Place a product description label on the side with the greatest surface area.
The bag should be appropriate for size of a pouch. Do not force a pouch into a bag that is too small or place it in a bag where it can easily shift around. The edges of large bags are more likely to get caught and tear exposing contents to dust or dirt.
All poly bags must have a suffocation warning. Example: “Plastic bags can be dangerous. To avoid danger of suffocation; keep this bag away from babies and children.”
All poly bags must be transparent.

Boxed Jewelry

Boxes made of material that is easily cleaned do not have to be bagged. Sleeves are sufficient protection from dust.
Boxes made of fabric-like material that is susceptible to dust or tearing must to be bagged or boxed individually with barcode displayed prominently.
Protective sleeve or bag should be only slightly larger than unit.
Box sleeves should be snug enough or secured in such a way that they will not slide off and the barcode must be visible with the sleeve in place.
Barcodes should be attached to box if possible; they can be attached to sleeves if secured properly. Place a product description label on the side with the greatest surface area.

Best Practice for high-value jewelry

As high-value jewelry may not sell quickly, we recommend that you package these Units in protective bags to help protect them while they are at the fulfillment center. If you are sending products to FBA that have a Replacement Value greater than$2,000.00, please be aware of the FBA Lost and Damaged reimbursement policy available online.

Appendix 9: Packaging Small Products

Any product whose largest side is less than 2-1/8 inches (the width of a credit card) needs to be packaged in a poly bag with the barcode on the outside of the bag to prevent the Unit from being misplaced or lost. This will also protect the unit from damage by tearing, dirt, dust or liquid during the fulfillment process. Some products may not be large enough to accommodate a label; bagging the unit will enable the barcode to be fully scannable without wrapping over the edges of the product.

Permitted packaging materials

Poly bags with suffocation warning or suffocation stickers
Scannable barcodes or product labels

Packaging guidelines

Do…	Do Not…
Package small Units in transparent sealed bags (minimum of 1.5 mil.) clearly marked with a suffocation warning label. Example: “Plastic bags can be dangerous. To avoid danger of suffocation; keep this bag away from babies and children.” Place a product description label with a scannable barcode on the side with the greatest surface area.	Force a product into a bag that is too small. Pack small products in bags that are significantly larger than the Unit itself. Pack small units in bags that are black or opaque. Allow bag to protrude more than 3 inches past the dimensions of the product.

Appendix 10: Packaging Pellets, Powders, and Granular

Pellets, powders and granular products are dry goods that are pourable and can cause damage during shipping and when stored. Package these products securely to protect Amazon associates, other products, and customers. Be sure to adhere to the guidelines for glass containers (see Appendix 4: Packaging Fragile Units). Sets, kits, or bundled products containing pellets, powders or granular must meet these requirements as well.

Permitted packaging materials

• Poly bags with suffocation warning or suffocation stickers• Scannable barcodes or product labels

Drop Test

All Units containing pellets, powders, or granular substances must be able to withstand a 3-foot drop test without the contents of the container leaking or spilling.Products that cannot withstand the drop test must be packaged in poly bags with a suffocation warning.

A drop test consists of five drops:

Flat on base
Flat on top
Flat on longest side
Flat on shortest side
On a corner

Appendix 11: Packaging Plexiglas

All Units sent to an Amazon fulfillment center that are made of or packaged in Plexiglas require a label at least 2 inches x 3 inches that states that the product is Plexiglas. These labels help distinguish Plexiglas Units from Units that are made of glass, which require special packaging and handling.

Appendix 12: Packaging adult products

Adult products must be bagged for protection in black, opaque bags. The outside of the bag must have a scannable barcode or product label and a suffocation warning. This includes but is not limited to Units that meet ANY of the following requirements:

Units that contain pictures of live, nude models
Packaging that uses obscene or profane messaging
Units that are themselves life like in nature but with no live model nudity shown

Acceptable adult product packaging

Tame, abstract products that are not life like in nature
Units in plain packaging without models
Units in plain packaging with models not in suggestive or compromising positions
Packaging with no obscene text
Suggestive text but no profanity
Packaging that shows a model or models in compromising or suggestive poses or positions but no nudity

Appendix 13: Prep Prep Matrix

Category	Is the Product…	Examples	Materials	Prep Guidance
Fragile/Glass	… glass or otherwise fragile?	Glass, china, picture frames, clocks, mirrors	Bubble wrap Over box Scannable product label	Place or wrap the Unit in protective bubble wrap or a protective over box. The Unit must be able to pass a drop test on a hard surface without breaking. Make sure the barcode is scannable without opening or unwrapping the Unit.
Liquids (For liquids in glass see Fragile/Glass above)	… a liquid without a double seal?	Soap, spray bottles, lotion	Bags (for liquids with more than 16 oz. or those without double seal)Scannable product label	Tighten the lid, then place the Unit in a transparent bag with a suffocation warning to protect from leakage (or apply other appropriate second seal) and seal the bag. Make sure the barcode is scannable without opening or unwrapping the Unit.
Perforated Packaging	… in packaging with perforated opening?	Chocolate boxes, candy displays	Bag Scannable product label	If the unit does not pass a drop test, place the unit in a transparent bag with a suffocation warning and seal the bag. Make sure the barcode is scannable without opening or unwrapping the unit.
Apparel, Fabric, Plush, and Textiles	… made of cloth or fabric which can be damaged by dirt, dust, moisture or liquid?	Purses, towels, clothing, plush toys	Bag Scannable product label	Place the Unit in a transparent bag with a suffocation warning and seal the bag to protect it from damage or dust. Make sure the barcode is scannable without opening or unwrapping the Unit.
Toys and Baby Products	… for a child three years old or younger? Does the packaging have cutouts greater than 1 inch square?	Teething rings, bibs, exposed toys (cutouts)	Bag Scannable product label	Place the Unit in a transparent bag with a suffocation warning and seal the bag to protect it from damage or dust. Make sure the barcode is scannable without opening or unwrapping the Unit.
Powders, Pellets, and Granular	… made of or containing powders, pellets or granular materials?	Facial powder, sugar, powdered detergents	Bag Scannable product label	If the unit does not pass a drop test, place the unit in a transparent bag with a suffocation warning and seal the bag. Make sure the barcode is scannable without opening or unwrapping the unit. Matrix continues on other side.
Sold as Set	… a set that will be sold as a single sellable Unit?	Encyclopedia set, multi-packs of food	Sold as Set” or “Ready to Ship” sticker Scannable product label	Affix a “Sold as Set” or “Ready to Ship” label to the set that is sealed (shrink wrapped, bagged or boxed) to keep set from being separated. Make sure the barcode is scannable without opening or unwrapping the Unit.
Sharp	… a product with a sharp or pointed edge that, when exposed, presents a safety hazard?	Scissors, tools, metal raw materials	Bubble wrap and over box (if bubble wrap is not sufficient) Scannable product label	Place or wrap the Unit in protective bubble wrap or a protective over box, so that the packaging completely covers any exposed edges. Make sure the barcode is scannable without opening or unwrapping the Unit.
Small	… small, where the longest side is less than 2-1/8 inches (the width of a credit card)?	Jewelry, key chains, flash drives	Bag Scannable product label	Place the Unit in a transparent bag with a suffocation warning and seal the bag. Make sure the barcode is scannable without opening or unwrapping the Unit.
Adult	… potentially offensive or does it contain material such as profanity or nudity?	Products that contain pictures of live, nude models. Packaging that lists obscene/profane messaging. See Packaging Adult Products for examples.	Black shrink-wrap or bags Scannable product label	Place the Unit in a black or opaque bag with a suffocation warning and seal the bag. Make sure the barcode is scannable without opening or unwrapping the Unit.

Bags and Suffocation Warnings

Examples	Requirements	Prep Guidance
	Suffocation warning Scannable Product Label Self-adhesive, if possible “Ready to ship” label Bag must be at least 1.5 mils thick	For products that are placed in plastic bags with openings greater than 5 inches, use bags that have a suffocation warning printed on them. Make sure the barcode is scannable without opening or unwrapping the Unit. The bag must be at least 1.5 mils thick.

Note: The information contained in this document is a summary, and is not all inclusive of the prep required for specific products types. For additional prep requirements and more information, visit the FBA Help Manual section on Packaging and Prep Requirements.

Important: Failure to comply with FBA product preparation requirements, safety requirements, and product restrictions may result in the immediate refusal of inventory at the Amazon fulfillment center, disposal or return of inventory, blocking of future shipments to the fulfillment center, or charging for any unplanned services.

Less than Truckload (LTL) and Full Truckload (FTL) Shipments
Containers	Regular slotted carton (RSC) B flute ECT-32	200 lb./sq. inch (burst strength) Boxes should not be bundled together using bagging, taping, elastic, or extra straps.
Box dimensions	Boxes containing multiple Standard-Size units must not exceed 25 inches on any side
Box contents	One shipment ID Check for matching:– Merchant SKU– FNSKU– Condition– Quantity– Packing option (individual or case)
Box weight	Less than or equal to 50 lb., unless containing a single unit that exceeds 50 lb. Jewelry/Watches: Less than or equal to 40 lb. A box containing a single Oversize Unit greater than 50 lb. requires “Team Lift” labels on the top and sides. A box containing a single Oversize Unit greater than 100 lb. requires “Mech. Lift” labels on the top and sides.
Dunnage	Foam Air pillows Full sheets of paper
Shipment labels	Labels must contain:– Shipment ID– Scannable barcode– Ship-from address– Ship-to address	Four labels per pallet Place labels centered on each side
Pallet requirements	Wooden, 40 inches x 48 inches, 4-way across GMA Standard Grade B or higher One shipment ID per pallet	Do not overhang pallet by more than 1 inch Use clear stretch-wrap Shipment labels on all 4 sides
Pallet weight	Less than or equal to 1,500 lb.
Pallet height	Less than or equal to 72 inches
Case-packed boxes	All units in a box will have matching Merchant SKU and condition and will have been previously packaged together by the manufacturer. All boxes with the same product will contain equal quantities of the product in each box. Any scannable barcodes on the case must be removed or covered. Only the units in the case can have scannable barcodes. A manufacturer or distributor may package more than one case-pack into a larger box called a master carton. Master cartons do not qualify as a case-pack and must be split at the appropriate case-pack level.

Note: The information contained in this document is a summary and is not all inclusive of requirements for specific shipments. For additional requirements and more information, visit the FBA Help Manual section on Shipping and Routing Requirements.

Appendix 14: Shipping Matrix: Small Parcel

Small Parcel Shipment Requirements
Containers	Regular slotted carton (RSC) 200 lb./sq. inch (burst strength) B flute Boxes should not be bundled together using bagging, taping, elastic, or extra straps. ECT-32
Box dimensions	Boxes containing multiple Standard-Size units must not exceed 25 inches on any side
Box contents	One shipment ID Check for matching:– Merchant SKU– FNSKU– Condition– Quantity– Packing option (individual or case)
Box weight	Less than or equal to 50 lb., unless containing a single unit that exceeds 50 lb. Jewelry/Watches: Less than or equal to 40 lb. A box containing a single Oversize Unit greater than 50 lb. requires “Team Lift” labels on the top and sides. A box containing a single Oversize Unit greater than 100 lb. requires “Mech. Lift” labels on the top and sides.
Dunnage	Foam Air pillows Full sheets of paper
Shipment labels	One label per box Place labels:– 1.25 inches from the edge– On the side of the box– On a flat surface of the box (not over a seam, edge, or corner) Labels must contain:– Shipment ID– Scannable barcode– Ship-from address– Ship-to address
Case-packed boxes	All units in a box will have matching Merchant SKU and condition and will have been previously packaged together by the manufacturer. All boxes with the same product will contain equal quantities of the product in each box. Any scannable barcodes on the case must be removed or covered. Only the units in the case can have scannable barcodes. A manufacturer or distributor may package more than one case-pack into a larger box called a master carton. Master cartons do not qualify as a case-pack and must be split at the appropriate case-pack level.

Appendix 15: How to Label Products

Each unit you send to Amazon for fulfillment needs a scannable bar code to enable storage at an Amazon fulfillment center. If your products do not qualify as sticker less or if you choose not to register for Stickerless, Commingled Inventory, you can label your units for shipment to Amazon using a standard barcode identifier that you can print from Seller Central. Amazon uses these labels to process and track your inventory in our fulfillment centers. If you don’t want to apply labels yourself and have eligible products, you can sign up for the FBA Label Service.Learn more http://www.amazon.com/fba-label-service.

Key information for product labels

The online inventory management tools support eleven label sizes (See “Label Sizes” at right). We recommend removable adhesive labels for your customers’ convenience. When labeling products, remember:

• Cover any original barcodes with the FBA product label.• Each unit needs its own FBA product label.• Match the proper product label with the corresponding unit.• Product labels need to be readable and scannable.Visit http://www.amazon.com/FBA-Help for packing and shipping requirements.

Printing recommendations

• Use a direct thermal or laser printer. Do not use ink jet printers, which are more susceptible to smearing, making the labels difficult to read or scan.• Periodically test the standability of your barcodes with a tethered scanner.• Clean your printer. Run test prints and replace printer heads on a regular basis.

Printing labels

In Seller Central, you can print product labels from the shipping workflow when you create a shipment. If you’ve already created a shipment, go to the Shipping Queue and select the shipment.

Enter the number of units you are shipping for each product and click “Print Item labels.” The shipping workflow creates a PDF file that you can open with Adobe Acrobat Reader for printing or save as a file for later use.

If an ASIN qualifies for sticker less, commingled inventory, but does not have a physical barcode, you will need to label it. You can print labels for commingled units through the Manage FBA Inventory section of your account. Select the products you need labels for, then select “Print Item Labels” from the drop-down menu.

Common errors to avoid

• Barcode label missing• Unit mislabeled• Barcode cannot be scanned• Unit or shipment preparation errors

For more information on product labels, go to http://www.amazon.com/fba-stickered-inventory.

Label sizes

When printing labels, you can choose from the following label templates. Be sure to print the labels without scaling.

21 labels per page• 63.5mmx38.1mmonA424 labels per page• 63.5mmx33.9mmonA4• 63.5mmx38.1mmonA4• 64.6mmx33.8mmonA4• 66.0mmx33.9mmonA4• 70.0mmx36.0mmonA4• 70.0mmx37.0mmonA427 labels per page• 63.5mmx29.6mmonA430 labels per page• 1″x25/8″onUSLetter40 labels per page• 52.5mmx29.7mmonA444 labels per page• 48.5mmx25.4mmonA4

Label Elements

Label Placement

Cover any original barcodes. When affixing a label, cover the entire, original manufacturer’s barcode (UPC, EAN, ISBN) with your label. Failure to completely cover the barcode can cause errors.

Packaging and Shipping Inventory to Amazon Quick Reference Guide – Packaging and Shipping Inventory to Amazon Quick Reference Guide –

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2023-01-13

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