ASUS Motherboard User Manual

ASUS Motherboard User Manual

E16383First EditionMarch 2020

Copyright © 2020 ASUSTeK COMPUTER INC. All Rights Reserved.No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).

Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.

ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.

SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.

Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to infringe.

Offer to Provide Source Code of Certain SoftwareThis product contains copyrighted software that is licensed under the General Public License (“GPL”), under the Lesser General Public License Version (“LGPL”) and/or other Free Open Source Software Licenses. Such software in this product is distributed without any warranty to the extent permitted by the applicable law. Copies of these licenses are included in this product.

Where the applicable license entitles you to the source code of such software and/or other additional data, you may obtain it for a period of three years after our last shipment of the product, either(1) for free by downloading it from https://www.asus.com/support/or(2) for the cost of reproduction and shipment, which is dependent on the preferred carrier and the location where you want to have it shipped to, by sending a request to:

ASUSTeK Computer Inc.Legal Compliance Dept.1F., No. 15, Lide Rd.,Beitou Dist., Taipei City 112Taiwan

In your request please provide the name, model number and version, as stated in the About Box of the product for which you wish to obtain the corresponding source code and your contact details so that we can coordinate the terms and cost of shipment with you.

The source code will be distributed WITHOUT ANY WARRANTY and licensed under the same license as the corresponding binary/object code.

This offer is valid to anyone in receipt of this information.

ASUSTeK is eager to duly provide complete source code as required under various Free Open Source Software licenses. If however you encounter any problems in obtaining the full corresponding source code we would be much obliged if you give us a notification to the email address [email protected], stating the product and describing the problem (please DO NOT send large attachments such as source code archives, etc. to this email address).

Safety information

Electrical safety
  • To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.
  • When adding or removing devices to or from the system, ensure that the power cables for the devices are unplugged before the signal cables are connected. If possible, disconnect all power cables from the existing system before you add a device.
  • Before connecting or removing signal cables from the motherboard, ensure that all power cables are unplugged.
  • Seek professional assistance before using an adapter or extension cord. These devices could interrupt the grounding circuit.
  • Ensure that your power supply is set to the correct voltage in your area. If you are not sure about the voltage of the electrical outlet you are using, contact your local power company.
  • If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
Operation safety
  • Before installing the motherboard and adding components, carefully read all the manuals that came with the package.
  • Before using the product, ensure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.
  • To avoid short circuits, keep paper clips, screws, and staples away from connectors, slots, sockets and circuitry.
  • Avoid dust, humidity, and temperature extremes. Do not place the product in any area where it may be exposed to moisture.
  • Place the product on a stable surface. · If you encounter technical problems with the product, contact a qualified service technician or your retailer.
  • Your motherboard should only be used in environments with ambient temperatures between 0°C and 40°C.
About this guide

This user guide contains the information you need when installing and configuring the motherboard.

How this guide is organized

This guide contains the following parts:

  • Chapter 1: Product introductionThis chapter describes the features of the motherboard and the new technology it supports. It includes descriptions of the switches, jumpers, and connectors on the motherboard.
  • Chapter 2: BIOS informationThis chapter tells how to boot into the BIOS and upgrade BIOS using the EZ Flash Utility.
Where to find more information

Refer to the following sources for additional information and for product and software updates.

  1. ASUS websiteThe ASUS website provides updated information on ASUS hardware and software products. Refer to the ASUS contact information.
  2. Optional documentationYour product package may include optional documentation, such as warranty flyers, that may have been added by your dealer. These documents are not part of the standard package.
Conventions used in this guide

To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual.

CAUTION: Information to prevent damage to the components and injuries to yourself when trying to complete a task.

IMPORTANT: Instructions that you MUST follow to complete a task.

NOTE: Tips and additional information to help you complete a task.

Package contents

Check your motherboard package for the following items.

If any of the above items is damaged or missing, contact your retailer.

PRIME H410M-E specifications summary

Specifications are subject to change without notice.

Product introduction

Before you proceed

Take note of the following precautions before you install motherboard components or change any motherboard settings.

  • Unplug the power cord from the wall socket before touching any component.
  • Before handling components, use a grounded wrist strap or touch a safely grounded object or a metal object, such as the power supply case, to avoid damaging them due to static electricity.
  • Before you install or remove any component, ensure that the ATX power supply is switched off or the power cord is detached from the power supply. Failure to do so may cause severe damage to the motherboard, peripherals, or components.
Motherboard overview

Unplug the power cord before installing or removing the motherboard. Failure to do so can cause you physical injury and damage motherboard components.

Layout contents

1. CPU socketThe motherboard comes with a surface mount Intel® Socket LGA1200 designed for 10th Gen Intel® CoreTM, Pentium® Gold and Celeron® Processors.

For more details, refer to Central Processing Unit (CPU).

2. DDR4 DIMM slotsThe motherboard comes with Dual Inline Memory Modules (DIMM) slots designed for DDR4 (Double Data Rate 4) memory modules.

For more details, refer to System memory.

3. Expansion slotsThis motherboard supports one PCIe x16 graphic card and two PCIe 3.0 x1 network cards, SCSI cards and other cards that comply with the PCI Express specification.

4. Fan headersThe Fan headers allow you to connect fans to cool the system.

5. Power connectorsThese Power connectors allow you to connect your motherboard to a power supply. The power supply plugs are designed to fit in only one orientation. Find the proper orientation and push down firmly until the power supply plugs are fully inserted.

Ensure to connect the 8-pin power plug.

For a fully configured system, we recommend that you use a power supply unit (PSU) that complies with ATX 12V Specification 2.0 (or later version) and provides a minimum power of 350 W.

  • We recommend that you use a PSU with a higher power output when configuring a system with more power-consuming devices. The system may become unstable or may not boot up if the power is inadequate.
  • If you are uncertain about the minimum power supply requirement for your system, we recommend you to refer to online resources for Power Supply Wattage Calculator.

6. M.2 Slot (Key M)The M.2 slot allows you to install M.2 devices such as M.2 SSD modules.

  • M.2 slot (Key M), type 2242/2260/2280 (supports PCIe 3.0 x2 & SATA modes).
  • M.2 slot supports data transfer speeds up to 16Gb/s.
  • When a device in SATA mode is installed on the M.2 slot, SATA6G_2 port cannot be used.

7. SATA 6Gb/s portsThe SATA 6Gb/s ports allow you to connect SATA devices such as optical disc drives and hard disk drives via a SATA cable.

8. USB 3.2 Gen 1 headerThe USB 3.2 Gen 1 header allows you to connect a USB 3.2 Gen 1 module for additional USB 3.2 Gen 1 ports. The USB 3.2 Gen 1 header provides data transfer speeds of up to 5 Gb/s.

The USB 3.2 Gen 1 module is purchased separately.

9. USB 2.0 headersThe USB 2.0 headers allow you to connect a USB module for additional USB 2.0 ports. The USB 2.0 headers provide data transfer speeds of up to 480 Mb/s connection speed.

DO NOT connect a 1394 cable to the USB connectors. Doing so will damage the motherboard!

The USB 2.0 module is purchased separately.

10. Clear CMOS headerThis header allows you to clear the CMOS RTC RAM data of the system setup information such as date, time, and system passwords.

To erase the RTC RAM:

1. Turn OFF the computer and unplug the power cord. PIN 12. Use a metal object such as a screwdriver to short the two pins.3. Plug the power cord and turn ON the computer.4. Hold down the <Del> key during the boot process and enter BIOS setup to reenter data.

If the steps above do not help, remove the onboard battery and short the two pins again to clear the CMOS RTC RAM data. After clearing the CMOS, reinstall the battery.

11. COM Port headerThis header is for a serial (COM) port. Connect the serial port module cable to this header, then install the module to a slot opening at the back of the system chassis.

12. Front panel audio headerThis header is for a chassis-mounted front panel audio I/O module that supports HD audio standard. Connect one end of the front panel audio I/O module cable to this header.

  • We recommend that you connect a high-definition front panel audio module to this header to avail of the motherboard’s high-definition audio capability.
  • If you want to connect a high-definition front panel audio module to this header, set the Front Panel Type item in the BIOS setup to [HD Audio]. By default, this header is set to [HD Audio].

13. S/PDIF Out headerThis header is for an additional Sony/Philips Digital Interface (S/PDIF) port. Connect the S/PDIF Out module cable to this header, then install the module to a slot opening at the back of the system chassis.

14. Speaker headerThe 4-pin header is for the chassis-mounted system warning speaker. The speaker allows you hear system beeps and warnings.

15. 10-1 pin System Panel headerThis header supports several chassis-mounted functions.

  • System power LED (2-pin +PWR_LED-)This 2-pin header is for the system power LED. Connect the chassis power LED cable to this header. The system power LED lights up when you turn on the system power, and blinks when the system is in sleep mode.
  • Hard disk drive activity LED (2-pin +HDD_LED-)This 2-pin header is for the HDD Activity LED. Connect the HDD Activity LED cable to this header. The HDD LED lights up or flashes when data +HDD_LED- RESET is read from or written to the HDD.
  • Power button/Soft-off button (2-pin PWR_BTN)This header is for the system power button.
  • Reset button (2-pin RESET)This 2-pin header is for the chassis-mounted reset button for system reboot without turning off the system power.

Rear panel connectors

1. PS/2 Mouse (green) port. This port is for a PS/2 mouse.

2. Video Graphics Adapter (VGA) port. This 15-pin port is for a VGA monitor or other VGA-compatible devices.

3. USB 3.2 Gen 1 (up to 5Gbps) ports. These 9-pin Universal Serial Bus (USB) ports connect to USB 3.2 Gen 1 devices.

4. Ethernet port. This port allows Gigabit connection to a Local Area Network (LAN) through a network hub. Refer to the table below for the Ethernet port LED indications.

5. Line In port (light blue). This port connects the tape, CD, DVD player, or other audio sources.

6. Line Out port (lime). This port connects a headphone or a speaker. In 4-channel, 5.1-channel, and 7.1-channel configurations, the function of this port becomes Front Speaker Out.

7. PS/2 keyboard (purple) port. This port is for a PS/2 keyboard.

8. HDMITM port. This port is for a High-Definition Multimedia Interface (HDMI) connector, and is HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content.

9. USB 2.0 ports. These 4-pin Universal Serial Bus (USB) ports are for USB 2.0 devices.

10. Microphone port (pink). This port connects a microphone.

Refer to the audio configuration table on the next page for the function of the audio ports in 2, 4, 5.1, or 7.1-channel configuration.

Audio 2, 4, 5.1 or 7.1-channel configuration

To configure a 7.1-channel audio output:Use a chassis with HD audio module in the front panel to support a 7.1-channel audio output.

Central Processing Unit (CPU)

This motherboard comes with a surface mount Intel® Socket LGA1200 designed for 10th Gen Intel® CoreTM, Pentium® Gold and Celeron® Processors.

Unplug all power cables before installing the CPU.

  • Ensure that you install the correct CPU designed for the LGA1200 socket only. DO NOT install a CPU designed for LGA1150, LGA1151, LGA1155 and LGA1156 sockets on the LGA1200 socket.
  • Upon purchase of the motherboard, ensure that the PnP cap is on the socket and the socket contacts are not bent. Contact your retailer immediately if the PnP cap is missing, or if you see any damage to the PnP cap/socket contacts/motherboard components.
  • Keep the cap after installing the motherboard. ASUS will process Return Merchandise Authorization (RMA) requests only if the motherboard comes with the cap on the LGA1200 socket.
  • The product warranty does not cover damage to the socket contacts resulting from incorrect CPU installation/removal, or misplacement/loss/incorrect removal of the PnP cap.

Installing the CPU

Apply the Thermal Interface Material to the CPU heatsink and CPU before you install the heatsink and fan if necessary.

System memory

This motherboard comes with two Double Data Rate 4 (DDR4) Dual Inline Memory Module (DIMM) sockets. The figure illustrates the location of the DDR4 DIMM sockets:

  • You may install varying memory sizes in Channel A and Channel B. The system maps the total size of the lower-sized channel for the dual-channel configuration. Any excess memory from the higher-sized channel is then mapped for single-channel operation.
  • Always install DIMMs with the same CAS latency. For optimal compatibility, we recommend that you install memory modules of the same version or date code (D/C) from the same vendor. Check with the retailer to get the correct memory modules.
  • For 10th Gen Intel® processors, only CoreTM i9/i7 CPUs support 2933/2800/2666/2400/ 2133 natively, others will run at the maximum transfer rate of DDR4 2666MHz.

  • The default memory operation frequency is dependent on its Serial Presence Detect (SPD), which is the standard way of accessing information from a memory module. Under the default state, some memory modules for overclocking may operate at a lower frequency than the vendor-marked value.
  • For system stability, use a more efficient memory cooling system to support a full memory load (2 DIMMs).
  • Refer to www.asus.com for the latest Memory QVL (Qualified Vendors List).

Recommended memory configurations

Installing a DIMM 1

BIOS information

Knowing BIOS

The new ASUS UEFI BIOS is a Unified Extensible Interface that complies with UEFI architecture, offering a user-friendly interface that goes beyond the traditional keyboardonly BIOS controls to enable a more flexible and convenient mouse input. You can easily navigate the new UEFI BIOS with the same smoothness as your operating system. The term “BIOS” in this user manual refers to “UEFI BIOS” unless otherwise specified.

BIOS (Basic Input and Output System) stores system hardware settings such as storage device configuration, overclocking settings, advanced power management, and boot device configuration that are needed for system startup in the motherboard CMOS. In normal circumstances, the default BIOS settings apply to most conditions to ensure optimal performance. DO NOT change the default BIOS settings except in the following circumstances:

  • An error message appears on the screen during the system bootup and requests you to run the BIOS Setup.
  • You have installed a new system component that requires further BIOS settings or update.

Inappropriate BIOS settings may result to instability or boot failure. We strongly recommend that you change the BIOS settings only with the help of a trained service personnel.

  • When downloading or updating the BIOS file, rename it as PH410ME.CAP for this motherboard.
  • BIOS settings and options may vary due to different BIOS release versions. Please refer to the latest BIOS version for settings and options.

For more information on BIOS configurations, please refer to https://www.asus.com/support, or download the BIOS manual by scanning the QR code.

BIOS setup program

Use the BIOS Setup to update the BIOS or configure its parameters. The BIOS screen include navigation keys and brief onscreen help to guide you in using the BIOS Setup program.

Entering BIOS at startupTo enter BIOS Setup at startup, press <Delete> or <F2> during the Power-On Self Test (POST). If you do not press <Delete> or <F2>, POST continues with its routines.

Entering BIOS Setup after POSTTo enter BIOS Setup after POST:

  • Press <Ctrl>+<Alt>+<Delete> simultaneously.
  • Press the reset button on the system chassis.
  • Press the power button to turn the system off then back on. Do this option only if you failed to enter BIOS Setup using the first two options.

After doing either of the three options, press <Delete> key to enter BIOS.

  • Ensure that a USB mouse is connected to your motherboard if you want to use the mouse to control the BIOS setup program.
  • If the system becomes unstable after changing any BIOS setting, load the default settings to ensure system compatibility and stability. Select the Load Optimized Defaults item under the Exit menu or press hotkey <F5>.
  • If the system fails to boot after changing any BIOS setting, try to clear the CMOS and reset the motherboard to the default value.
  • The BIOS setup program does not support Bluetooth devices.

BIOS menu screenThe BIOS Setup program can be used under two modes: EZ Mode and Advanced Mode. You can change modes from Setup Mode in Boot menu or by pressing the <F7> hotkey.

ASUS EZ Flash 3

The ASUS EZ Flash 3 feature allows you to update the BIOS without using an OS-based utility.

Ensure to load the BIOS default settings to ensure system compatibility and stability. Select the Load Optimized Defaults item under the Exit menu or press hotkey <F5>.

To update the BIOS by USB:

  • This function can support devices such as a USB flash disk with FAT 32/16 format and single partition only.
  • DO NOT shut down or reset the system while updating the BIOS to prevent system boot failure!
  1. Insert the USB flash disk that contains the latest BIOS file to the USB port.
  2. Enter the Advanced Mode of the BIOS setup program. Go to the Tool menu to select ASUS EZ Flash 3 Utility and press <Enter>.
  3. Select via Storage Device(s).
  4. Press <Tab> to switch to the Drive field.
  5. Press the Up/Down arrow keys to find the USB flash disk that contains the latest BIOS, and then press <Enter>.
  6. Press <Tab> to switch to the Folder field.
  7. Press the Up/Down arrow keys to find the BIOS file, and then press <Enter> to perform the BIOS update process. Reboot the system when the update process is done.
ASUS CrashFree BIOS 3

The ASUS CrashFree BIOS 3 utility is an auto recovery tool that allows you to restore the BIOS file when it fails or gets corrupted during the updating process. You can restore a corrupted BIOS file using the motherboard support DVD or a USB flash drive that contains the BIOS file.

The BIOS file in the motherboard support DVD may be older than the BIOS file published on the ASUS official website. If you want to use the newer BIOS file, download the file at https://www.asus.com/support/ and save it to a USB flash drive.

Recovering the BIOSTo recover the BIOS:

  1. Turn on the system.
  2. Insert the motherboard support DVD to the optical drive, or the USB flash drive containing the BIOS file to the USB port.
  3. The utility automatically checks the devices for the BIOS file. When found, the utility reads the BIOS file and enters ASUS EZ Flash 3 automatically.
  4. The system requires you to enter BIOS Setup to recover the BIOS setting. To ensure system compatibility and stability, we recommend that you press <F5> to load default BIOS values.

DO NOT shut down or reset the system while updating the BIOS! Doing so can cause system boot failure!

Appendix

Notices

FCC Compliance Information

Responsible Party: Asus Computer InternationalAddress: 48720 Kato Rd., Fremont, CA 94538, USAPhone / Fax No: (510)739-3777 / (510)608-4555

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Compliance Statement of Innovation, Science and Economic Development Canada (ISED)This device complies with Innovation, Science and Economic Development Canada licence exempt RSS standard(s). Operation is subject to the following two conditions:(1) this device may not cause interference, and(2) this device must accept any interference, including interference that may cause undesired operation of the device. CAN ICES-3(B)/NMB-3(B)

VCCI: Japan Compliance StatementClass B ITE

KC: Korea Warning Statement

Google™ License TermsCopyright© 2020 Google Inc. All Rights Reserved.

Licensed under the Apache License, Version 2.0 (the “License”); you may not use this file except in compliance with the License. You may obtain a copy of the License at: http://www.apache.org/licenses/LICENSE-2.0Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an “AS IS” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.See the License for the specific language governing permissions and limitations under the License.

Declaration of compliance for product environmental regulationASUS follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmental regulations. In addition, ASUS disclose the relevant information based on regulation requirements. Please refer to http://csr.asus.com/Compliance.htm for information disclosure based on regulation requirements ASUS is complied with:

EU REACH and Article 33Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm.

EU RoHSThis product complies with the EU RoHS Directive. For more details, see http://csr.asus.com/english/article.aspx?id=35

India RoHSThis product complies with the “India E-Waste (Management) Rules, 2016” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls (PBBs) and polybrominated diphenyl ethers (PBDEs) in concentrations exceeding 0.1% by weight in homogenous materials and 0.01% by weight in homogenous materials for cadmium, except for the exemptions listed in Schedule II of the Rule.

Vietnam RoHSASUS products sold in Vietnam, on or after September 23, 2011,meet the requirements of the Vietnam Circular 30/2011/TT-BCT.

Turkey RoHSAEEE

ASUS Recycling/Takeback ServicesASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for detailed recycling information in different regions.

DO NOT throw the motherboard in municipal waste. This product has been designed to enable proper reuse of parts and recycling. This symbol of the crossed out wheeled bin indicates that the product (electrical and electronic equipment) should not be placed in municipal waste. Check local regulations for disposal of electronic products.

DO NOT throw the mercury-containing button cell battery in municipal waste. This symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste.

Regional notice for California

WARNINGCancer and Reproductive Harm www.P65Warnings.ca.gov

ASUSTeK Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of related Directives. Full text of EU declaration of conformity is available at: www.asus.com/support

ASUS contact information

ASUSTeK COMPUTER INC.Address : 1F., No. 15, Lide Rd., Beitou Dist., Taipei City 112, TaiwanTelephone : +886-2-2894-3447Fax : +886-2-2890-7798Web site : https://www.asus.comTechnical SupportTelephone : +86-21-38429911Online support : https://qr.asus.com/techserv

ASUS COMPUTER INTERNATIONAL (America)Address : 48720 Kato Rd., Fremont, CA 94538, USATelephone : +1-510-739-3777Fax : +1-510-608-4555Web site : https://www.asus.com/us/Technical SupportSupport fax : +1-812-284-0883Telephone : +1-812-282-2787Online support : https://qr.asus.com/techserv

ASUS COMPUTER GmbH (Germany and Austria)Address: Harkortstrasse 21-23, 40880 Ratingen, GermanyWeb site : https://www.asus.com/deOnline contact : https://www.asus.com/support/Product/ContactUs/Services/questionform/?lang=de-deTechnical SupportTelephone (DE) : +49-2102-5789557Telephone (AT) : +43-1360-2775461Online support : https://www.asus.com/de/support

References

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