AT T DECT 6.0 cordless telephone caller ID call waiting User Guide

AT T DECT 6.0 cordless telephone caller ID call waiting

Instructions

This quick start guide provides you with basic installation and operation instructions.A limited set of features are described in abbreviated form.

Parts checklist

Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

Installation

Install the telephone base and charger, as shown below. If you subscribe to high-speed Internet service (DSL – digital subscriber line) through your telephone line, you must install a DSL filter on the DSL line. If you want to mount your telephone on a wall, use the included wall-mount bracket and refer to Wall-mount installation in the online user’s manual for details.

Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label this side up facing up, as indicated.

Battery installation

Install the battery, as shown below.

  1. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label this side up facing up, as indicated.
  2. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.
  3. Charge the handset by placing it face up in the telephone base or charger. The charge light is on when charging.

To replace the battery, press the tab and slide the battery compartment cover downwards. Lift out the old battery and disconnect it from the handset. Follow the instructions to install and charge the new battery.

Battery charging

Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See Technical specifications on page 32 for battery operating times.If the screen is blank, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. The screen shows Low battery until you have charged the battery without interruption for at least 30 minutes. The following table summarizes the battery charge indicators and actions to take.

Battery indicators Battery status action
The screen is blank or shows

Put in charger.

Battery has no or very little charge. The handset cannot be used. Charge without interruption (at least 30 minutes).
The screen shows

Low battery and      flashes.

Battery has enough charge to be used for a short time. Charge without interruption (at least 30 minutes).
The screen shows hanDsET x

and  the  battery  icon shows  .

Battery is charged. To keep the battery charged, place it in the telephone base or charger when not in use.

Notes:

  • If you are on a call in low battery mode, you hear 4 short beeps every 50 seconds.
  • If no battery is installed in the handset when you place it in the telephone base or charger, the screen shows No battery. Follow the instructions in Battery installation on page 3 to installthe battery.

After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time (see page 8). To skip setting the date and time,

Handset overview

Telephone base overview
Menu overview

Use the menu to change the telephone settings.

  1. Press MENU /SELECT in idle mode (when the handset is not in use) to enter the main menu.
  2. Press CID or DIR to scroll through menu items.
  3. Press MENU /SELECT to select or save the indicated item.-or-Press OFF /CAN CEL to cancel an operation, back up to the previous menu or exit the menu display. Press and hold OFF /CAN CEL to cancel an operation and return to idle mode.

Feature summary

Default settings are indicated by an asterisk (*).

screen display function options
LCD language Set the display language as English, French or Spanish. English* français Español
voicemail # Set the speed dial voicemail number. voicemail #

Clr voicemail Turn off the voicemail indicator. reset vm Icon?
Key tone Set whether there are beeps when you press keys. on*

Off

set date/time Set date and time of the telephone system. Date: mm/DD/YY Time:  hh:mm —
home area code Set the telephone to recognize calls with the home area code. home area code

Dial mode Set whether outgoing calls use pulse dialing or tone dialing. Pulse

Touch-tone*

Telephone settings

Use Feature summary on page 7 to find and set features. The following are a few examples of common features to set. Refer to Handset settings in the online user’s manual for detailed instructions on setting all telephone features.

Handset ringer volumeYou can set the handset ringer volume level, or turn the ringer off. When the ringer is off, and Ringer off appear on the handset screen.

  1. Press menu/select when the handset is in idle mode.
  2. Press CID or DIR to scroll to Ringers, then press menu/select twice to select Ringer volume.
  3. Press CID or DIR to sample each volume level.
  4. Press menu/select to save your preference.

Note: If the handset ringer volume is off, that handset ringer is silenced for all incoming calls; however, that handset still plays the paging tone when responding to the handset locator feature.

Date and timeIf you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be set so that the day of the week can be calculated from the caller ID information.

  1. Press menu/select when the handset is in idle mode.
  2. Press CID or DIR to scroll to Set date/time, then press menu/select .
  3. Press CID or DIR to select the month, then press menu/select or enter the 2-digit number (01-12) using the dialing keys.
  4. Press CID or DIR to select the day, then press menu/select or enter the 2-digit number (01-31) using the dialing keys.
  5. Press CID or DIR to select the year or enter the 2-digit number (00-99) using the dialing keys, then press menu/select .
  6. Press CID or DIR to select the hour, then press menu/select or enter the 2-digit number (00-23) using the dialing keys.
  7. Press CID or DIR to select the minute, then press menu/select or enter the 2-digit number (00-59) using the dialing keys.
  8. Press CID or DIR to choose am or pm. Press menu/select to save.

Handset locator

Use the handset locator to find misplaced handset(s).To start the paging tone:

  • Press /handset locator at the telephone base to start the paging tone on all handsets for 60 seconds.

To stop the paging tone:

  • Press PHON E/FLASH , /SPEAKER, OFF /CAN CEL or any dialing key (0-9, or #) on the handset(s).-or-
  • Press /handset locator on the telephone base.-or-
  • Put the handset in the telephone base or charger.

Intercom

Make and answer an intercom callYou can make an intercom call between handsets.

  1. Press INT on your handset when not in use.
    • If you have 2 handsets, your originating handset screen shows Calling HS X, and the other handset screen shows HS X is calling.
    • If you have more than 2 handsets, your originating handset screen shows Intercom to. Use the dialing keys to select the destination handset. The destination handset screen showsHS X is calling (X represents the handset number).
  2. To answer the intercom call, press any dialing key (0-9, or #), PHON E/FLASH , /SPEAKER or int on that handset. Both handset screens now show Intercom.
  3. To end an intercom call, press OFF /CAN CEL or place the handset back in the telephone base or charger. Both handset screens now show Intercom ended.

Call transfer using intercom

You can transfer an outside call to another system handset.During an outside call, press int and proceed just as you would make a normal intercom call. Once the other party has answered the intercom call, you have the following options:

  • You can let the other handset join you on the outside call in a three-way conversation. Press and hold int on the originating handset.
  • You can transfer the call. Press OFF /CAN CEL or place the handset back in the telephone base or charger. Your originating handset screen shows Transferred. The other handset automatically connects to the outside call.
  • Press INT on your originating handset to switch between the outside call (Outside call appears on the screen) and the intercom call (Intercom appears on the screen).
  • The called party can end the intercom call by pressing OFF /CAN CEL or placing the other handset back in the telephone base or charger. The outside call continues with the originating handset.

Notes:This feature is only applicable to models with more than one handset.To cancel the transfer and return to the outside call before the intercom call is answered, press OFF /CAN CEL, PHON E/FLASH or int on your handset.If the called party does not answer within 100 seconds or if the handset is in use, on a call or out of range, the originating handset shows Unable to call on its screen and automatically returns to the outside call.

Directory

The directory is stored in the telephone base and shared by all handsets. It stores up to 50 entries. Changes made to the directory on any one handset apply to all. Only one handset can review the directory at a time.

Create directory entries

  1. Press menu/select in idle mode. Press menu/select to choose Directory.
  2. Press menu/select to choose Add contact.
  3. Use the dialing keys to enter the telephone number (up to 30 digits). Press menu/select to save the number in the display.
  4. Enter the name when prompted. Use the dialing keys to enter a name (up to 15 characters). Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. Refer to the Character chart under Create directory entries of the online user’s manual for information on entering special characters.
  5. Press menu/select to store your new directory entry. The screen shows saved.

While entering names and numbers, you can edit them using the following controls:

  • Press CID or DIR to move the cursor to the left or right.
  • Press mute /delete to erase a digit or character.
  • Press and hold mute /delete to erase all digits or characters.
  • While entering telephone numbers, press and hold redial/pause to enter a 3-second dialing pause (a p appears).
  • While entering a name, press 0 to add a space.

Review directory entries

  1. Press DIR when in idle mode. The screen briefly shows the directory summary followed by the first entry in the directory.
  2. Press CID or DIR to browse through the directory or use the dialing keys (0-9) to start a name search. Entries appear alphabetically by the first letter in the name.

Note: If the telephone number in the directory exceeds 15 digits, a dash appears after the 14th digit, and the remaining digits are displayed after two seconds beginning with a dash.

Adding and registering handsets

Your telephone system can support up to five handsets. The handsets provided within your product package are already registered as HAN DSET 1, and so forth. You can purchase additional handset AT&T EL50003 to expand your telephone system. EL50003 is for use with EL51103/EL51203/EL51253/EL51303/EL51353/EL51403/EL51453/EL51503. Additional handsets are assigned numbers in the sequential order they are registered (up to HAN DSET 5). Each handset must be registered to the telephone base before use.

Register a handset to the telephone base:

  1. Before you begin registration, make sure the handset is out of the telephone base or charger and shows To register HSHS… and …see manual, alternately.
  2. Put the handset you wish to register on the telephone base cradle.
  3. The IN US E light on the telephone base turns on. After about 10 seconds, the handset shows Registering…. The handset shows Registered and you hear a confirmation tone if the registration was successful. The IN US E light turns off. The handset is now registered with the telephone base.

If the registration fails, the handset displays Failed and then To register HS … and see manual, alternately. Try the registration again by removing the handset from the telephone base and then placing it back in.

Notes:

  • You cannot register a handset if any other system handset is in use.
  • You can only register one handset to the telephone base at a time.

Deregistering handsets

If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base, and then register each handset individually.To make deregistration easier, read all of the instructions before you begin.

Deregister all handsets from the telephone base:

  1. Press and hold /HAN DSET LOCATOR on the telephone base for about 10 seconds until the IN US E light on the telephone base turns on and starts to flash. Then,release /HAN DSET LOCATOR .
  2. Immediately press /HAN DSET LOCATOR again. You must press /HAN DSET LOCATOR while the IN US E light is still flashing. The IN USE light flashes for approximately five seconds.
  3. The deregistration takes about 10 seconds to complete. All handsets displayTo register HS … and …see manual alternately, if the deregistration was successful.

To register the handset(s) to the telephone base again, follow the registration instructions on the previous page.

  • If the deregistration fails, you may need to reset the system and try again. To reset, unplug the power from the telephone base and plug it back in.
  • You cannot deregister the handsets if any other system handset is in use.
  • Even if the battery is depleted, you can still deregister the handsets by following the steps mentioned above. After the handset is charged for at least ten minutes, the screen showsTo register HS … and …see manual, alternately.

Troubleshooting

If you have difficulty with your telephone, please try the following suggestions. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. When you call customer service, you will need the serial number or model number found on the bottom of the telephone base.

My telephone doesn’t work at all.

  • Make sure the power cord is securely plugged in.
  • Make sure that the battery connector is securely plugged into the cordless handset.
  • Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.
  • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
  • If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. Refer to Battery charging on page 4 for details.
  • Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
  • You may need to purchase a new battery. Please refer to Battery installation on page 3.

The display shows No line. I cannot get a dial tone.

  • First try all of the suggestions mentioned above.
  • If the previous suggestions do not work, disconnect the telephone line cord from your telephone and connect the telephone line cord to another telephone.
  • If there is no dial tone on that other telephone either, your telephone line cord may be defective. Install a new telephone line cord.
  • If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home

I cannot dial out.

  • First try all the suggestions in the item The display shows No line. I cannot get a dial tone.
  • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.
  • Check that all the telephones connected to the same telephone line are hung up.
  • Make sure to set the dial mode to the correct setting (pulse dialing or tone dialing) for the service in your area.
  • Eliminate any background noise. Noise from a television, radio or other appliances may cause the telephone not to dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise.
  • If other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

My cordless handset isn’t performing normally.

  • Make sure the power cord is securely plugged into the telephone base. Plug the power adapter into a different, working electrical outlet not controlled by a wall switch.
  • Move the cordless handset closer to the telephone base. You might have moved out of range.
  • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
  • Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.

Out of range or no pwr at base appears on my cordless handset.

  • Ensure that the telephone base is powered on.
  • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize.
  • Move the cordless handset closer to the telephone base. You might have moved out of range.
  • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
  • Other electronic products such as HAM radios and other DECT phones, can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.

The batteries do not hold a charge.

  • If the cordless handset is in the telephone base or charger and the charge light does not turn on, refer to the item The charge light is off on page 21.
  • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
  • If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. Refer to Battery charging on page 4 for details.
  • You may need to purchase a new battery. Please refer to Battery installation on page 3.

The charge light is off.

  • Make sure the power cord is plugged in correctly and securely.
  • Make sure the battery is installed correctly in the handset. Follow the instruction in Battery installation on page 3 to install the battery.
  • Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
  • Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth.

I get noise, static, or weak signals even when I’m near the telephone base.

  • If you subscribe to high-speed Internet service (DSL – digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see Installation on page 2). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
  • Other electronic products, such as computers, wireless routers, microwave ovens and other cordless telephones can interfere with the performance of your cordless telephone. You may be able to improve the performance of your telephone by installing the telephone base as far away as possible from other electronic devices.
  • Do not install this telephone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
  • If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from one another, or use a different surge protector.
  • Relocate your telephone to a higher location. The telephone will likely have better reception when installed in a high area.
  • If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

I experience poor sound quality when using the speakerphone.

  • For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up.
  • When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press MUTE/DELETE to temporarily turn your microphone off. When it is your turn to speak, remember to press MUTE/DELETE again to turn the microphone on.
  • Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.

I hear other calls while using my telephone.

  • Disconnect the telephone base from the telephone wall jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or telephone service. Call your telephone service provider (charges may apply).

I’ve set my LCD language to Spanish or French and I don’t know how to change it back to English.

  • Press MENU/SELECT in idle mode, then enter 364# using the dialing keys. You hear a confirmation tone.

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

  • Make sure your computer is powered on.
  • Make sure your Internet connection is working properly.
  • Make sure that the software is installed and running for your nontraditional telephone service.
  • Make sure to plug your USB port adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.
  • In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.
  • If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information.

Important safety information

This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.

Safety information

  • Read and understand all instructions in the user’s manual. Observe all markings on the product.
  • Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning.
  • Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. In an inadequately ventilated environment, the user should not plug the phone into a power outlet, nor put a charged handset into the cradle where there are concentrations of flammable or flame-supporting gases. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
  • Do not use this product near water or when you are wet. For example, do not use it in a wet basement or shower, nor next to a swimming pool, bathtub, kitchen sink, and laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.
  • Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.
  • If this product does not operate normally, read Troubleshooting on pages 19-22 in this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to Limited warranty on pages 30-31. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.
  • Replace batteries only as described in Battery installation on page 3 in your user’s manual. Do not burn or puncture batteries — they contain caustic chemicals.
  • The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if they are plugged into a ceiling or an under-the-table, or cabinet outlet.

Especially about cordless telephones

  • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, youshould not think of cordless telephone conversations as being as private as those on corded telephones.
  • Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical poweris interrupted.
  • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
  • Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
  • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

The RBRC® Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1-800-8-BATTERY® for locations accepting spent Ni-MH batteries.RBRC® and 1-800-8-BATTERY® are registered trademarks of the Rechargeable Battery Recycling Corporation.

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

  • Should keep wireless telephones at least six inches from the pacemaker.
  • Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
  • Should use the wireless telephone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

ECO modeThis power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualified installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:

  • Remain on the line and briefly explain the reason for the call before hanging up.
  • Perform such activities in off-peak hours, such as early morning or late evening.

Industry CanadaThis device complies with Industry Canada licence-exempt RSS standard(s).Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Privacy of communications may not be ensured when using this telephone.The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.This product meets the applicable Industry Canada technical specifications.

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules.These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This device complies with Part 15 of the FCC rules.

Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20cm (8 inches) or more.This Class B digital apparatus complies with Canadian requirement:CAN ICES-3 (B)/NMB-3(B)

Limited warranty

What does this limited warranty cover?The manufacturer of this AT&T branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.

What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?During the limited warranty period, the manufacturer’s authorized service representative repairs or replaces at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer retains the defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer returns the repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period?The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.

What is not covered by this limited warranty?This limited warranty does not cover:

  • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or
  • PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; or
  • PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or
  • PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or
  • PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or
  • PRODUCT returned without a valid proof of purchase (see item 6 on the next page); or Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.

What must you return with the PRODUCT to get warranty service?You must:

  • Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and
  • Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and
  • Provide your name, complete and correct mailing address, and telephone number.

Other limitationsThis warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also have other rights that vary from state to state or province to province.Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation might not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion might not apply to you.

Technical specifications

RF frequency band 1921.536MHz — 1928.448MHz
Channels 5
Operating temperature 32ºF — 122ºF

0ºC — 50ºC

Telephone base voltage (AC voltage, 60Hz) 96 — 130Vrms
Telephone base voltage (DC adapter output) DC6V @ 400mA
Handset voltage 2.4VDC — 3.2VDC
Charger  voltage (AC adapter output) DC6V @ 400mA
Operating times* Talk time (handset): up to 6.5 hours

Talk time (speakerphone): up to 3.5 hours Standby: up to 5 days

*Operating times vary depending on your actual use and the age of battery.

www.telephones.att.com

References

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