Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on pages 1-3 of this manual.Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.For customer service, please visit our website at https://telephones.att.com or call 1(800) 222-3111. In Canada, dial 1 (866) 288-4268.
Please refer to the online CL82219/CL82229/CL82319/CL82419 DECT 6.0 cordless telephone/ answering system with caller ID/ call waitingComplete user’s manual for a full set of installation and operation instructions at www.telephones.att.com/manuals
Parts checklist
Your telephone package contains the following items.
Quick start guideSmart call blocker leafletTelephone basePower for telephone baseCordless handset (2 for CL82219/ CL82229) (3 for CL82319) (4 for CL82419)Charger for cordless handset with power adapter installed (1 for CL82219/CL82229) (2 for CL82319) (3 for CL82419)
Battery for cordless handset (2 for CL82219/ CL82229) (3 for CL82319) (4 for CL82419)Battery compartment cover (2 for CL82219/ CL82229) (3 for CL82319) (4 for CL82419)Telephone line cordWall-mount bracket
Important safety information
This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.
Safety information
Read and understand all instructions in the user’s manual. Observe all markings on the product.
Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. In an inadequately ventilated environment, the user should not plug the phone into a power outlet, nor put a charged handset into the cradle where there are concentrations of flammable or flame-supporting gases. A spark in such an environment could create a fire or explosion. Such environments may include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
Do not use this product near water or when you are wet. For example, do not use it in a wet basement or shower, nor next to a swimming pool, bathtub, kitchen sink, and laundry tub. Do not use liquids or aerosol sprays for cleaning.If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.
Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.
If this product does not operate normally, see the Troubleshooting section of the online Complete user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section on pages 28 – 30. Do not open this product except as directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.
Replace batteries only as described in your user’s manual (page 5). Do not burn or puncture batteries — they contain caustic chemicals.
The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
CAUTIONS:
Use only the power adapters provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1(800) 222-3111. In Canada, dial 1(866) 288-4268.
Use only the supplied rechargeable battery or replacement battery (model BT183342/BT283342). To order, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
CAUTION: To prevent risk of fire or battery explosion, replace with the correct battery type. Dispose of used batteries according to the instructions.
Especially about cordless telephones
Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch.Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickelmetal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. You may call 1-800-8-BATTERY® for locations accepting spent Ni-MH batteries.The RBRC Seal and 1-800-8-BATTERY® are registered trademarks of Call2recycle, Inc.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:Pacemaker patients:
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.
ECO mode
This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation.
Instillation
Telephone base
Notes:
Plug one end of the telephone line cord into a telephone jack or a DSL filter.
If you have DSL high-speed Internet service, a DSL filter (not included) is required.
Charger
Caution: Use only the power adapter(s) provided with this product. To obtain a replacement, visit our website at www.telephones.att.comor call 1 (800) 222-3111. In Canada, dial1 (866) 288-4268.
Battery
Install the battery, as shown below.
Charge your handset(s) before initial use. The battery is fully charged after 10 hours of continuous charging. The CHARGE light on the top of the handset is on during charging.
Caution: Use only the supplied rechargeable battery or replacement battery (model BT183342/BT283342).
Handset overview
Handset
REDIAL/PAUSE* Press repeatedly to view the last ten numbers dialed.* While entering numbers, press and hold to insert a dialing pause.MENU/ SELECT* When the handset is not in use, press to show the menu.* While in the menu, press to select an item or save an entry or setting.
VOL DIR* Press to show directory entries when the handset is not in use.* Press to scroll up while in menus.* Press to increase the listening volume when on a call.CALL BLOCK* Press to block the incoming call when the telephone isringing.* When on a call, press to block the call.* When the handset is not in use, press to show the callblock menu.VOL CID* Press to show caller ID log when the handset is not in use.* Press to scroll down while in menus.* Press to decrease the listening volume when on a call.
PHONE/ FLASH* Press to make or answer a call.* During a call, press to answer an incoming call when you receive a call waiting alert.OFF/ CANCEL* During a call, press to hang up.* While in a menu, press to cancel an operation, back up to the previous menu, or exit the menu display; or press and hold this button to exit to idle mode.
1* Press and hold to set or dial your voicemail number.TONE /a>A* Press to switch to tone dialing temporarily during a call if you have pulse service.* While entering names, press to change the next letter to upper or lower case.QUIET#* Press and hold to enter the QUIET mode setting screen, or to deactivate QUIET mode.
PTT* Press to initiate a one-to-one or one-to-group broadcast.* Press and hold to broadcast to a group of system devices.
MUTE/ DELETE* During a call, press to mute the microphone.* Press to delete digit or character.
/SPEAKER* Press to make or answer a call using the speakerphone.
CHARGE light* On when the handset is charging in the telephone base or charger.
Telephone base overview
Telephone base
IN USE indicator* On when the telephone is in use, or when the answering system is answering an incoming call.* Flashes when another telephone is in use on the same line.
/REPEAT* Press to repeat a message.* Press twice to play the previous message.X/DELETE* Press to delete the message currently playing.* Press twice to delete all old messages when the telephone is not in use./SKIP* Press to skip a message/ /PLAY/ STOP* Press to start or stop message playback. Message counter* Shows the number of messages.
VOLUME* While in idle mode, press to adjust the base ringer volume.* During message playback, press to adjust the listening volume.
FIND HS* While the phone is idle, press to page all handsets.
/ANS ON/OFF* Press to turn the built-in answering system on or off.
Initial basic settings
After you install your telephone or power returns following a power outage, the handset and telephone base will prompt you to set the date and time. To skip setting the date and time, press OFF/CANCEL on the handset.
Voice guide to set Smart call blocker and answering system
After the date and time setting is done or skipped, the telephone base will prompt if you want to set Smart call blocker. Press MENU/SELECT to start the Smart call blocker setup via voice guide. To skip the setup, press OFF/CANCEL.After the Smart call blocker setting is done or skipped, the telephone base will then prompt if you want to set up the answering system. Press MENU/SELECT to start the answering system setup via voice guide. To skip the setup, press OFF/CANCEL.We recommend you program your telephone system before use. The following are a few examples of common features to set before using the telephone. Refer to the Handset and telephone base settings and Answering system settings in the Complete user’s manual for detailed instructions on setting all telephone features. Note: You can restart the voice guide to set Smart call blocker by resetting your handset power.
Date and time
Note: Set the date/time before using the answering system.
MENU -> or -> Set date/time -> SELECT.
Enter the month, day and year using the dialing keys -> SELECT.
Enter the hour and minute using the dialing keys.
or to choose AM or PM -> SELECT.
Basic answering system setup via voice guide
You can follow the voice guide to record your own announcement, set the number of rings and set the message alert tone.
. MENU -> or -> Answering sys -> SELECT.
or -> Voice guide -> SELECT.
Set up the answering system by inputting the designated numbers, as instructed.
Record your own announcement
Your outgoing announcement plays when calls are answered by the answering system. You can use the preset announcement to answer calls, or replace it with your own recorded announcement.
MENU -> or -> Answering sys -> SELECT.
SELECT to select Announcement.
SELECT to select Record annc.
Facing the handset, record your announcement and press 5 to end recording.
Number of rings
You can set the answering system to answer an incoming call after 2, 3, 4, 5, or 6 rings. You can also select toll saver. If you choose toll saver, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area.If you want the built-in answering system instead of the voicemail to answer a call, you should set the answering system to answer a call at least two rings before the voicemail is set to answer. Contact your telephone service provider for information on your voicemail settings.
MENU -> or -> Answering sys -> SELECT.
or -> Ans sys setup -> SELECT.
or -> # of rings -> SELECT.
or to choose among 2, 3, 4, 5, 6, or Toll saver -> SELECT.
Ringer volume
You can set the ringer volume level to one of the six levels, or turn the ringer off.
MENU -> or -> Answering sys -> SELECT.
SELECT to select Ringer volume.
or to choose the desire level -> SELECT.
LCD language
Using a cordless handset or the telephone base:
MENU -> / -> Settings -> SELECT.
SELECT again to select LCD language.
/ to choose English, Français or Español -> SELECT.
Note: If you accidentally change the LCD language to French or Spanish, you can reset it back to English without going through the French or Spanish menus.
Press MENU on the handset in idle mode -> enter 364#; or
Operate
Operation: StepsMaking a call: Press PHONE or /SPEAKER -> Enter the telephone number.On-hook dialing (predialing): Enter the telephone number -> Press PHONE or /SPEAKER to call.Answering a call: Press PHONE or /SPEAKER, or press any dialing keys (0-9, TONE or #).Ending a call: Press OFF or return the handset to the telephone base or charger.Handset speakerphone: During a call, press /SPEAKER to switch between handsfree speakerphone and normal handset use.Redial: Press REDIAL repeatedly to select the desired entry -> PHONE or /SPEAKER to call.Volume control: Press / VOLUME to decrease or press / VOLUME to increase the listening volume during a call.Call waiting (Requires subscription from telephone service provider): Press FLASH to put current call on hold and to take the new call; press again to switch back and forth between calls.
The directory can store up to 50 entries, which are shared by all system devices.
Adding an entry
MENU -> or -> Directory -> SELECT.
or -> Add contact -> SELECT.
Enter a telephone number up to 30 digits -> SELECT.
Enter a name up to 15 characters -> SELECT.
Searching/dialing an entry
DIR in idle mode.
Press or to browse through the directory, or press the dialing keys (0-9) to start a name search.
Press PHONE or /SPEAKER on a handset to call.
Caller ID
This product supports caller ID services offered by most telephone service providers. The telephone stores caller ID information of the last 50 incoming calls in the telephone base. This information is common to all devices.
Caller ID announce
When this feature is on and you have an incoming call, the handset and/or base speaks “Call from…” and the name of the caller based on the directory or caller ID information. You can turn this feature off for the base or each individual handset, or both.
MENU -> or -> Answering sys -> SELECT.
or -> Caller ID annc -> SELECT.
or to choose Set all On/Off, Local handset or Base -> SELECT.
or to choose On or Off -> SELECT.
Review and dial a number in the call log
CID in idle mode -> or to scroll through the list.
PHONE or /SPEAKER to call when the desired entry is displayed.
Erase missed calls indicator in the call log
When the screen shows XX Missed calls, scroll the call log one by one, or press and hold CANCEL in idle mode.
Smart call blocker
If you have subscribed to caller ID service, then you can use the Smart call blocker feature to filter incoming calls from unknown callers.
Turn Smart call blocker on or off
Smart call blocker is set to on, and to allow all incoming calls by default. To turn on or off Smart call blocker:
CALL BLOCK in idle mode -> SELECT -> or -> On or Off -> SELECT.
Call controls
Call categories: Call control / Set profile options
Welcome calls
Numbers saved in allow list.
Numbers saved in directory.
Numbers not found in block list.
Caller ID names saved in star name list.:
The telephone allows these calls to get through and ring.
Unwelcome calls
Numbers saved in block list.:
The telephone blocks these calls from ringing through.
Unknown callsCalls without numbers* Numbers that are “out of area“ or set to “Private“.Uncategorized calls
With absent caller ID number.
Numbers not found in directory.
Numbers not found in allow list.
Numbers not found in block list.
With caller ID names not found in star name list
You can choose one of the following five profile options for handling all unknown calls:Screen unknownThe telephone plays the screening announcement, and then ask the caller to say his/her name before the call rings on your telephone. You can then answer the call, and hear the caller’s name announced. You can decide whether to accept or reject the call, or to forward the call to the answering system.Screen robotThe telephone plays the screening announcement, and then ask the caller to press the pound key (#) before the call rings on your telephone. You can then answer the call.Allow unknown (default setting)The telephone allows the calls to get through and ring.Unknown to answering systemThe telephone forwards the calls to the answering system without ringing.Block unknownThe telephone rejects the calls with block announcement.
Notes:
Smart call blocker is on, once you install your telephone. It allows all incoming calls to get through and ring by default. You can change the Smart call blocker settings to screen incoming calls from numbers or names that are not yet saved in your directory, allow list, block list, or star name list. You can easily add incoming phone numbers to your allow list and block list. This allows you to build up your lists of allowed and blocked numbers, and Smart call blocker will know how to deal with these calls when they come in again.
If you turn off Smart call blocker, all incoming calls will ring, including numbers saved in your block list.
When QUIET mode is on, and Smart call blocker is on and in screening mode, all screened calls will be sent to the answering system after screening.
Set up allow list, block list and star name list
Add numbers from caller ID log
Adding CID log entry to block list
Press CID on the handset or on telephone base -> or .
Press SELECT when the desired entry appears.
or -> Block list -> SELECT twice.
Press SELECT again to save.
Adding CID log entry to allow list
Press CID on the handset or on telephone base -> or .
Press SELECT when the desired entry appears.
or -> Allow list -> SELECT.
Press SELECT twice to save.
Adding CID log entry to star name list
Press CID on the handset or on telephone base -> or .
Press SELECT when the desired entry appears.
or -> Star name list -> SELECT twice.
Add numbers manually
Adding a new number to the block list
Press CALL BLOCK.
or -> Block list -> SELECT.
or -> Add new entry -> SELECT.
Enter a telephone number up to 30 digits -> SELECT.
Enter a name up to 15 characters -> SELECT.
Adding a new number to the allow list
Press CALL BLOCK.
or -> Allow list -> SELECT.
or -> Add new entry -> SELECT.
Enter a telephone number up to 30 digits -> SELECT.
Enter a name up to 15 characters -> SELECT.
Adding a new name to the star name list
Press CALL BLOCK.
or -> Star name list -> SELECT.
or -> Add new entry -> SELECT.
Enter a name up to 15 characters -> SELECT.
Set profile
There are five profile setting options, which allows you to quickly set up Smart call blocker.
Set profile: Steps
Screen unknownScreen all unknown calls:
CALL BLOCK -> or -> Set proile -> SELECT.
Press SELECT to select Screen unknown.
Screen robotScreen robocalls:
CALL BLOCK -> or -> Set proile -> SELECT.
or -> Screen robot -> SELECT.
Allow unknownBlock calls on the block list only (default settings):
CALL BLOCK -> or -> Set proile -> SELECT.
or -> Allow unknown -> SELECT.
UnknownToAns.SForward all unknown calls to the answering system
CALL BLOCK -> or -> Set proile -> SELECT.
or -> UnknownToAns.S -> SELECT.
Block unknownBlock all unknown calls
CALL BLOCK -> or -> Set proile -> SELECT.
or -> Block unknown -> SELECT.
Add a screened number to the block list or allow list
If you select Screen unknown or Screen robot in Set profile, the telephone plays a screening announcement to the caller, and asks the caller to respond before the call rings through to you. After the caller responds, the telephone rings and you can then pick up the call. The telephone then asks whether you want to answer or reject the call, or to forward the call to the answering system. The telephone announces“To answer the call, press 1. To answer and always allow this number, press 2. To block this number, press 3. To send this call to the answering system, press 4. To repeat these options, press *”.You can add a screened number to the block list or to the allow list.
Add current number to the allow list* Press 2 to answer the call, and add the current number to the allow list.Add current number to the block list* Press 3 to block the call, and add the current number to the block list.
Notes
Unknown calls without caller ID information will not have the option 2, “answer and always allow this number”, and option 3, “to block this number”. No number will be added to the allow list or block list for these calls.
If you do not want to take the call, press OFF to end the call.
Block the caller while on a call
When you are on a call and speaking to the caller, and you do not want to continue the call, you can end the call with block announcement and add the number to the block list.
During a call, press CALL BLOCK.
Press SELECT to end the call.
Notes
The allow list stores up to 200 entries, the block list stores up to 1,000 entries, and the star name list stores up to 10 names.
There are many organizations like schools, medical offices, and pharmacies that use robocalls to communicate important information to you. Robocall uses an autodialer to deliver pre-recorded messages. By entering the name of the organizations into the star name list, it ensures these calls will ring through when you only know the caller names but not their numbers.
Unblock a telephone number
If you have added a telephone number to the block list, you can unblock it.
Press CALL BLOCK.
or -> Block list -> SELECT.
Press SELECT to select Review.
or to browse through the block entries.
When the desired entry displays, press DELETE, then press SELECT to confirm.
Answering system
About answering system and voicemail
Your telephone has separate indicators for two different types of voice messages: those left on the built-in answering system and those left at your telephone service provider’s voicemail. To listen to messages recorded on the built-in answering system, refer to the Message playback section; to listen to voicemail, contact your telephone service provider for more information.
Built-in answering : system Voicemail service
Supported by Telephone system: Telephone service providerSubscription No: YesFees No: May apply
Answer incoming calls
After 3 rings by default.
It can be changed in the handset or the telephone base menu.:
Usually after 2 rings.
It can be changed by contacting your telephone service provider.
Storage Telephone base: Server or System
Display new messages
Handset and telephone base – XX New messages:
Handset and telephone base – and New voicemail
Retrieve messages
Press on the telephone base; OR
Press MENU, and then select Play messages on the handset; OR
Access remotely with an access code.:
Press on the dialpad, and enter an access number from your telephone service provider.
Turn answering system on or off
The answering system must be turned on to answer and record messages.
MENU -> or -> Answering sys -> SELECT.
or -> Answer ON/OFF -> SELECT.
or to choose On or Off-> SELECT.
When the answering system is on, the handset shows ANS ON.
Message alert tone
When this feature is on, and there is at least one new message, the telephone base beeps every 10 seconds.
MENU ->or -> Answering sys -> SELECT.
or -> Ans sys setup -> SELECT.
or -> Msg alert tone -> SELECT.
or to choose On or Off -> SELECT.
Call screening
Use this feature to choose whether incoming messages can be heard over at telephone base when they are being recorded. If you turn call screening on, you hear the incoming message at the telephone base. While monitoring an incoming message, you can answer the call by pressing PHONE on the handset.
MENU -> or -> Answering sys -> SELECT.
or -> Ans sys setup -> SELECT.
SELECT to select Call screening.
or to choose On or Off -> SELECT.
Message playback
Using the telephone base
Press /PLAY when the telephone base is in idle mode.
Using a handset
Press MENU twice when the handset is in idle mode.
Options during playback
Feature:On the telephone base:On a handset
Adjust playback to volume:Press / VOLUME /:Press / VOLUME /Stop playback:Press /STOP:Press 5/ CANCELSkip to the next message:Press /SKIP:Press 6Repeat the message:Press /REPEAT:Press 4Play the previous message:Press /REPEAT twice:Press 4 twiceDelete the message:Press X/DELETE:Press DELETE
For C-UL compliance
In compliance with the bilingual requirements for safety, caution, and warning markings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN forhis product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider.This equipment must not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualified installer.If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.If this product is equipped with a corded or cordless handset, it is hearing aid compatible.If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).Operation is subject to the following two conditions:(1) This device may not cause interference.(2) This device must accept any interference, including interference that may cause undesired operation of the device.Privacy of communications may not be ensured when using this telephone.The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five.This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.
FCC Part 15
NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.This Class B digital apparatus complies with Canadian requirement: CAN ICES-3 (B)/NMB-3(B)
Limited warranty
The AT&T brand is used under license – any repair, replacement or warranty service, and all questions about this product should be directed to our website at https://telephones.att.com or call 1 (800) 222-3111. InCanada, dial 1 (866) 288-4268.
What does this limited warranty cover?The manufacturer of this AT&T branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions.This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.
What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?During the limited warranty period, the manufacturer’s authorized service representative will repair or replace at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.
What is not covered by this limited warranty?This limited warranty does not cover:f PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; orf PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; orf PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; orf PRODUCT to the extent that the problem is caused by use with non AT&T accessories; orf PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; orf PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); orf PRODUCT returned without valid proof of purchase (see item 6); orf Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.
How do you get warranty service?To obtain warranty service, visit https://telephones.att.com or call 1 (800) 222-3111. In Canada, dial1 (866) 288-4268.Note: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location.The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit.If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.
What must you return with the PRODUCT to get warranty service?You must:a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; andb. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; andc. Provide your name, complete and correct mailing address, and telephone number.
Other limitationsThis warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/ provinces do not allow limitations on how long an implied warranty lasts, so the limitation mentioned above may not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT.Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the limitation or exclusion mentioned above may not apply to you.
Please retain your original sales receipt as proof of purchase.
Technical specifications
RF frequency band: 1921.536MHz – 1928.448MHzChannels 5 Telephone base voltage (AC voltage, 60Hz): 96Vrms – 130VrmsTelephone base voltage (AC adapter output): 6VDC @ 400mAHandset battery: 2.4V 400mAh, 2xAAA Ni-MHCharger voltage (AC adapter output): 6VDC @ 400mAOperating times*: Talk time (cordless handset): up to 7 hours Talk time (cordless handset speakerphone): up to 3.5 hours Standby: up to 5 days
* Operating times vary depending on your actual use and the age of the battery.
Company: Advanced American TelephonesAddress: 9020 SW Washington Square Road – Ste 555 Tigard, OR 97223, United States.Phone: 1 (800) 222-3111 in the U.S. or 1 (866) 288-4268 in Canada
Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to supply this product with an ENERGY STAR® qualified power adapter meeting the latest energy efficiency guidelines.