For best results, first personalize your BeHear NOW headset using the Hearing Assessment in our smartphone application.Start the personalization process by downloading the W&H BeHear app from the Google Play Store or Apple App Store and installing it on your phone.
Afterwards, use the W&H BeHear app to manage, customize, and get help for your BeHear headset.
Charging the Headset
Initially, the battery should have enough charge to perform the Hearing Assessment. Afterwards, charge the battery up to 3 hours until the LED indicator turns green.
Charge the headset directly from a wall outlet or computer USB port.
The LED indicator is red during charging and turns green when the headset is fully charged.
Purchased separately
Turning the Headset ON and OFF
To turn ON BeHear NOW press and hold the power button until the unit vibrates and the LED turns light blue.
To turn OFF BeHear NOW press and hold the power button until the unit vibrates, and the light blue LED turns off.
Connect to the Phone
Power OFF the BeHear NOW headset.
Press the power button again for about 5 seconds, until the LED starts alternating red/blue.
Launch the app and follow the prompts.For iOS (iPhone) only:Go to iPhone “Settings” >> “Bluetooth” and add BeHear NOW to “My Devices”.
In the W&H BeHear app locate your BeHear NOW headset, followed by its serial number, in the Available section. Tap that entry. When pairing is complete it will move to the Paired section, and a will appear.
Wearing Recommendations
When not in use, ear buds can be secured with magnets and rest on your chest.
Ear Fittings
If the default fittings are not comfortable, replace them.The fittings you find most comfortable should be used during the personalization procedure in the next section.
Choose an ear hook with a comfortable fit. Note the “L” and “R” symbols for “Left” and “Right” on each ear hook.
Replace the ear bud, squeezing it gently to attach it to the oval speaker.
Place foam covers for wind noise reduction (optional).
The open ear buds may be used for the hearing assessment, but the resulting graphic will not represent the true audiogram values. However, headset performance will be optimized for those fittings.
Personalization
Adjust the acoustic performance of the headset to suit your own personal hearing preferences.
Put on the headset, inserting the ear buds.
Choose Personal >> Assessment in the W&H BeHear app.
Follow the prompts to perform the hearing assessment.
Save and apply the results to the headset.
Hearing Amplification
Turn on hearing amplification and adjust the volume whenever you need it using the RIGHT-HAND CONTROLS.
Long press to toggle hearing amplification ON/OFF.
Short press to scroll through the hearing profiles.
Increase the hearing volume.
Decrease the hearing volume.
Phone Calls
Handling Phone Calls
Handle calls of a Bluetooth-connected mobile phone using the LEFT-HAND CONTROLS.
Short press to accept an incoming call.
Short press to end the active call.
Longpress to reject an incoming call.
Double press to redial last number.
Increase the call volume.
Decrease the call volume.
Slow Down Speech with EasyListen™
Slow down the speed of the incoming voice during an ongoing mobile phone call using EasyListen, activated using the RIGHT-HAND CONTROLS.
Long press to toggle EasyListen ON/OFF. Speech tempo is set to Normal when EasyListen is OFF.
Short press to scroll through the three tempo options: Slow, Slower, and Slowest.
Audio Play
Manage Audio Play
Manage audio play from a Bluetooth-connected device using the LEFT-HAND CONTROLS.
Short press to toggle Play/Pause audio.
Double press to forward to the next audio track.
Triple press to return to the previous audio track.
Increase the volume.
Decrease the volume.
Stay Safe and Alert with ListenThrough™
Stay alert with ListenThrough while listening to music using the RIGHT-HAND CONTROLS.
Long press to toggle ListenThrough ON/OFF.
Increase the volume of the ambient sound.
Decrease the volume of the ambient sound.
LED Status Indications
The LED indicator shows power and operation states of the headset.
Indication
State
Light blue
Headset is powered ON/OFF (toggle)
Purple, blinking
Hearing function active
Red/blue alternating
Bluetooth pairing mode
Red, blinking
Disconnected from paired Bluetooth device, or battery low
Red, steady
Charging
Green, steady
Battery fully charged
If unit is on, briefly press power button
Battery level:
Green
Good > 50%
Yellow
Fair > 10% and < 50%
Red, blinking
Low < 10% (needs charging!)
Troubleshooting
If your BeHear NOW headset behaves unexpectedly:
Restart the headset by connecting it to the charger. All configuration and connection data will be preserved.
If you haven’t used your headset for an hour or so, a quick press on its Power button should renew the connection to any paired device (phone, laptop, etc.).
If the menu buttons on the app are grayed out, the headset is not connected to your phone. Go to the Settings/Connection screen to verify that BeHear NOW is in the Paired list. Tap it to activate the connection.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC ID: 2AM3SABH-101
EU Compliance Statement
Alango Technologies Ltd. hereby declares that this wireless device is in compliance with the essential requirements and other relevant provisions of the R&TTE Directive. A copy of the EU Declaration of Conformity is available at www.wearandhear.com/compliance.
EU Disposal Information
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The symbol above means that according to local laws and regulations your product and/or its battery shall be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities. The separate collection and recycling of your product and/or its battery at the time of disposal will help conserve natural resources and ensure it is recycled in a manner that protects human health and the environment.