POWERCLEAN® PET REWIND___________USER GUIDE 2494 SERIES
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IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT VACUUM.Always connect to a polarized outlet (one slot is wider than the other). Unplug from outlet when not in use and before conducting maintenance. When using an electrical appliance, basic precautions should be observed, including the following:
WARNINGTO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:» Do not leave vacuum cleaner when it is plugged in. Unplug from outlet when not in use and before servicing.» Do not use outdoors or on wet surfaces.» Do not allow to be used as a toy. Close attention is necessary when used by or near children.» Do not use for any purpose other than described in this user guide. Use only the manufacturer’s recommended attachments.» Do not use with damaged cord or plug. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.» Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep the cord away from heated surfaces.» Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.» Do not handle plug or vacuum cleaner with wet hands.» Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce airflow.» Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.» Turn OFF all controls before plugging or unplugging vacuum cleaner.» Use extra care when cleaning on stairs.» Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.» Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil-based paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.» Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).» Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.» Do not use without filters in place.» Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.» Use only on dry, indoor surfaces.» Keep appliance on a level surface.» Do not carry the vacuum cleaner while it is running.» Unplug before connecting or disconnecting the Pet TurboEraser® Tool.
SAVE THESE INSTRUCTIONS
This model is for household use only.WARNING» Before using your vacuum, make sure the Dirt Tank is in the locked position and that all filters, both pre- and post-filters, are in place. DO NOT operate your vacuum without these filters.» Plastic film can be dangerous. To avoid the danger of suffocation, keep away from children.» Do not plug in your vacuum UNTIL you are familiar with all instructions and operating procedures.» To reduce the risk of electrical shock, turn the power switch OFF and disconnect polarized plug from electrical outlet BEFORE performing maintenance or troubleshooting checks.
THIS APPLIANCE HAS A POLARIZED PLUGTo reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not change the plugin anyway.
Thanks for buying a BISSELL® vacuum!We love to clean and we’re excited to share one of our innovative products with you. This guide has important instructions on how your new vacuum works, including using, maintaining, and if there is a problem, troubleshooting. In just a few simple assembly steps, you’ll be ready to vacuum. Flip to page 5 and let’s get started!
What’s In The Box?
1. Vacuum Base2. Handle3. Hose4. 2 Screws (taped to Handle)5. Extension Wand Base6. Extension Wand7. Crevice Tool (stored inside Extension Wand)8. Pet TurboEraser® Tool9. Dusting Brush
NOTE: Not all accessories come with every model. Be sure to check the carton for additional tools.
Product View
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NOTE: The Crevice Tool is stored inside the Extension Wand.
Assembly 
NOTE: The Powerfoot will not suction properly unless the hose is firmly attached.
Power ON & Settings
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Turn the dial on the foot of the vacuum to the desired setting. If the dial is difficult to turn, tilt the vacuum back slightly to take the weight off the foot while turning.
Lowest setting – For low pile carpet or bare floors. To pick up debris, it may be necessary to move up one set.Medium setting – For medium pile carpet.Highest setting – For high pile and most shag carpet.TIP: For optimal carpet cleaning performance, adjust to the lowest practical setting. If your vacuum is difficult to push, adjust to the next higher setting.
Automatic Cord Rewind
To plug your vacuum in, gently pull the cord out of the automatic cord rewind and stop at the yellow mark on the cord. Do not pull past the red mark. Once you have the desired amount of cord, plug it into the outlet.
When you finish using your vacuum, unplug it from the outlet. Hold onto the plug and press the automatic cord rewind button until it’s fully retracted.If the cord doesn’t fully retract on the first try, pull a little bit of cord out and press the rewind button again.
NOTE: Rotating floor brush continues to rotate while tools are in use. Never place fingers under the vacuum when it is running. Never place PowerFoot on furniture or uneven surfaces. Do not place vacuum close enough to objects to pull into rotating brush.
NOTE: Certain carpets and low humidity conditions may generate small static discharges. Static discharges are entirely harmless and are not associated in any way with the main power supply.
Empty the Dirt Tank
WARNING To reduce the risk of electric shock, turn power switch OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.
NOTE: The Dirt Tank may be washed in warm water with a mild detergent. Make sure it is completely dry before replacing.
Clean the Pre-Motor Filter
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NOTE: Replace filter every 3 to 6 months. Search BISSELL.com for Style 1214.
Maintain the Post-Motor Filter
NOTE: Replace filter every 3 to 6 months. Search BISSELL.com for Style 1526.
NOTE: The pleated post-motor filter may NOT be washed with water or detergent. If dust and/or debris accumulates on filter, gently tap the filter on the side of a garbage container.
Maintain the TurboEraser® Tool
Replace Brush & Belt
WARNING To reduce the risk of electric shock, turn power switch OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.
Clearing a Clog
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Remove the hose from the back of the vacuum by twisting it to the left. Remove any debris that may have gotten clogged.
Check the foot hose on the back of your vacuum down towards the bottom. If necessary, remove the screw from the foot hose and check for clogs.
Check the air passageway on the bottom of your vacuum. Remove the bottom cover and the brush. Remove any debris.
Troubleshooting
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Problem |
Possible Causes |
Remedies |
| Vacuum won’t turn on | Power cord not plugged in | Check electrical plug |
| Blown fuse/tripped breaker | Check/replace fuse or reset breaker | |
| Vacuum won’t pick up dirt | Incorrect height adjustment | Adjust foot to correct height setting |
| Hose not attached to suction opening | Grasp the hose wand and firmly push into the hose wand base | |
| Crack or hole in hose | Check hose and replace if needed | |
| Broken or worn drive belt | Replace drive belt, see page 9 | |
| Brush Roll jammed | Remove brush and clean debris from brush ends, see page 9 | |
| Clog in vacuum | Check for debris build-up or clogs in the inner tank, hose and foot/lower hose; See online video for more help | |
| Dirt Tank full | Empty Dirt Tank | |
| Dirt Tank or upper tank not installed properly | Position correctly and lock in place, see page 7 | |
| Filters are dirty | Check and clean or replace pre-motor and post-motor filters, see page 8 | |
| Tool won’t pick up | Crack or hole in hose | Check hose and replace if needed |
| Clog in vacuum | Check for debris build-up or clogs in the inner tank, hose and foot/lower hose; See online video for more help | |
| Dirt Tank full | Empty Dirt Tank | |
| Dirt Tank or upper tank not installed properly | Position correctly and lock in place, see page 7 | |
| Filters are dirty | Check and clean or replace pre-motor and post-motor filters, see page 8 | |
| Vacuum difficult to push | Incorrect height adjustment | Adjust powerfoot to correct height setting, see page 6 |
| Visible dirt escaping from
vacuum |
Dirt Tank full | Empty Dirt Tank |
| Filters missing or installed incorrectly | Check pre-motor and post-motor filters for correct installation, see page 8 |
Warranty
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL® Consumer Care by E-mail or telephone as described below.
It may be necessary to obtain some of your personal information, such as a mailing address, to fulfill terms of this warranty. Any personal data will be handled pursuant to BISSELL’s Privacy Policy, which can be found online at www.BISSELL.com/privacy-policy.
Limited Three-Year Warranty
Subject to the *Exceptions and Exclusions from the Terms of the Limited Warranty, upon receipt of the product BISSELL will repair or replace (with new, refurbished, lightly used, or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for three years, any defective or malfunctioning part.
See information below on “If your BISSELL product should require service”.
This warranty applies to product used for personal, and not commercial or rental, service. This warranty does not apply to fans or routine maintenance components such as filters, belts or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the user guide is not covered. This warranty will only be valid if the product is used in the same country in which it was sold.
BISSELL is not liable for incidental or consequential damages of any nature associated with the use of this product. BISSELL’s liability will not exceed the purchase price of the product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
*Exceptions and Exclusions from the Terms of the Limited WarrantyThis warranty is exclusive and in lieu of any other warranties, either oral or written. Any implied warranties, which may arise by operation of law, including the implied warranties of merchantability and fitness for a particular purpose, are limited to the threeyear duration from the date of purchase as described above.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.
Service
Please do not return this product to the store.Other maintenance or service not included in the manual should be performed by an authorized service representative.If your BISSELL product should require service:Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area. If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.
Website: www.BISSELL.com/service-centersE-mail: www.BISSELL.com/email-usCall: BISSELL Consumer Care1-800-237-7691Monday – Friday: 8am – 10pm ETSaturday: 9am – 8pm ETSunday: 10am – 7pm ET
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Visit the BISSELL website: www.BISSELL.comWhen contacting BISSELL, have model number of cleaner available.Please record your Model Number: ___________________Please record your Purchase Date: ___________________NOTE: Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim. See the Warranty page for details.
Parts & SuppliesFor Parts and Supplies, go to www.BISSELL.com and enter your model number in the search field.
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©2018 BISSELL Homecare, IncGrand Rapids, MichiganAll rights reserved. Printed in ChinaPart Number 161-7461 10/18 RevAVisit our website at: www.BISSELL.com
Bissell 2494 Series Powerclean Pet Rewind Vacuum User Guide – Bissell 2494 Series Powerclean Pet Rewind Vacuum User Guide –
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