BLACK DECKER RC514 14 Cup Rice Cooker User Manual

14 CUP RICE COOKEROLLA ARROCERA DE 14 TAZASuse and care manualmanual de uso y cuidadoRC514

WELCOME!Congratulations on your purchase of the Black+Decker Rice Cooker. We have developed this use and care guide to ensure optimal performance and your satisfaction. Save this use and care book and register your appliance online atwww.prodprotect.com/blackanddecker.

Please Read and Save this Use and Care Book.

IMPORTANT SAFEGUARDS.

When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury, including the following:

  •  Read all instructions.
  •  Do not touch hot surfaces. Use handles or knobs.
  • To protect against electrical shock, do not immerse the cord, plug, or base unit in water or other liquid.
  • Close supervision is necessary when any appliance is used by or near children.
  •  Do not operate the appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner. Contact Consumer Support at the toll-free number listed in the warranty section.
  • The use of accessory attachments not recommended by this appliance the manufacturer may cause injuries.
  •  Do not use outdoors.
  •  Do not let the cord hang over the edge of the table or counter, or touch hot surfaces.
  •  Do not place on or near a hot gas or electric burner, or in a heated oven.
  • Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
  •  To disconnect, press the control switch upwards (the WARM indicator light will illuminate) and then remove the plug from the outlet.
  • Do not use appliances other than intended use.
  •  Unplug from outlet when not in use and before cleaning. Allow cooling before putting on or taking off parts.
  •  The appliance is not intended to be operated by means of an external timer or separate remote control system.
  •  Do not use this appliance on an unstable surface.
  •  Do not attempt to heat or cook nonfood items in this appliance.
  • Children should be supervised to ensure that they do  not play with the appliance

Additional Safeguards:

  • To prevent damage or shock hazard, do not cook directly in the cooking base.Cook only in the cooking bowl provided.
  • This appliance generates heat and escapes steam during use. Liftoff the glass lid carefully to avoid scalding, and allow water to drip into the cooking bowl.
  •  Never use the cooking bowl on a gas or electric cooktop or on an open flame.
  • Do not cut foods directly in the cooking bowl to avoid scratching.

SAVE THESE INSTRUCTIONS.This product is for household use only.

POLARIZED PLUG

This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plugin anyway.

TAMPER-RESISTANT SCREW

Warning: This appliance is equipped with a tamper-resistant screw to prevent the removal of the outer cover. To reduce the risk of fire or electric shock, do not attempt to remove the outer cover. There are no user-serviceable parts inside. Repair should be done only by authorized service personnel. For service, repair, or any questions regarding your appliance, please call our Customer Service Line at 1-800-465-6070 (the US and Canada).

ELECTRICAL CORD

a) A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.b) Extension cords are available and may be used if care is exercised in their use.c) If an extension cord is used:

  1. The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance;
  2. If the appliance is of the grounded type, the extension cord should be a grounding-type 3-wire cord; and
  3.  The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over.

Note: If the power cord is damaged, please contact the warranty department listed in these instructions.

1 . Lid handle2 . Tempered glass lid(Part# RC506-01)3 . Cooking bowl(Part# RC506-02)4 . Cool-touch side handles5 . Steaming basket (Part# RC506-03)6 . Rice measure (Part# RC514-04) 7 . Serving spoon (Part# RC514-05)8 . Cooking base9 . COOK indicator light10 . CONTROL switch11 . WARM indicator light12 . Steam vent13 . Lid hanger

Product may vary slightly from what is illustrated.

GETTING STARTED

This appliance is intended for household use only.• Remove all packing material, any stickers, and the elastic band around the power plug.• Go to www.prodprotect.com/blackanddecker to register your product.• Wash all removable parts as instructed in CARE AND CLEANING.Place the clean, dry cooking pot in the cooking base.• Select a location where this unit is to be used. Place the unit on a stable, heat-resistant surface, free from cloth, liquids, and any other flammable materials.Ensure that the unit has enough space all the way around and above it to allow heat to flow without damage to cabinets or walls.

IMPORTANT INFORMATION ABOUT YOUR RICE COOKER

  •  It is not necessary to preheat the rice cooker before use.
  • The cooking bowl gets hot. When in use, always use oven mitts or potholders when touching any outer or inner surface of the appliance.
  •  During the first few minutes of use, you may notice smoke and a slight odor. This is caused by oil that may have been used during the manufacturing of the unit and will not impact the performance.
  •  Do not try to stop the rice cooker from switching to the warm mode.
  •  As rice cooks, steam will escape through the vent in the lid. Place the glass lid on the rice cooker so the steam vent is facing away from cabinets and walls. Do not place hand over steam vent while rice is cooking; the hot steam may burn.
  •  Use the plastic serving spoon (or a wooden spoon) to stir and remove the rice. Do not use metal utensils that can scratch the nonstick cooking bowl.
  •  Do not fill the cooking bowl higher than the highest watermarking measurement.

OPERATING YOUR RICE COOKER COOKING RICE

  1.  Measure desired amount of rice with the provided measuring cup and add it to the cooking bowl. The maximum amount of dry rice is 3 rice cup measures.NOTE: When measuring uncooked rice; do not use a standard 1 cup (8 fluid oz.) measuring cup. A standard rice cup is a ¾ cup (6 fluid oz.); the same size as the provided rice measuring cup. One rice cup measure of dry rice will yield 2 standard cups of cooked rice.
  2. Rinse the rice with water to remove any excess starch and then drain.
  3.  For white rice, fill the cooking bowl with water to the line that matches the number of rice cups being cooked. (A) Add butter, oil, or seasonings as desired. See the cooking chart in the Helpful Hints section for additional details on water and rice measures fordifferent types of rice.
  4.  Place the cooking pot into the cooking base and then place the lid on the pot.
  5. Plugin the appliance; the warm indicator light will automatically illuminate. The appliance will start heating on warm as soon as the cord is plugged into the outlet.
  6. Push down the control switch. The cook indicator light will illuminate and the cooking will begin.
  7. When the rice is ready, the control switch will flip up and turn to warm.
  8.  For best results, allow the rice to rest on warm for 15 minutes with the lid in place. This will help further steam the rice. Always stir the rice with the serving spoon before serving.
  9. Unplug the appliance when not in use and always allow the rice cooker to completely cool before cleaning.

COOKING SOUPS, STEWS, AND MORE

  1. Add ingredients into the cooking bowl.
  2.  Place the cooking bowl into the cooking base, then place the lid on the pot.
  3. Plugin the appliance; the warm indicator light will automatically illuminate. The appliance will start heating on warm as soon as the cord is plugged into the outlet.
  4.  Push down the control switch. The cook indicator light will illuminate and the cooking will begin.
  5.  If desired, set a kitchen timer for cooking time. Manually switch the appliance to warm when the food is ready by pushing up the control switch.Note: The rice cooker will not switch to warm until all the liquids are boiled away. For best results, monitor cooking progress closely and do not leave the rice cooker unattended.
  6.  Unplug the appliance when not in use and always allow the rice cooker to completely cool before cleaning.

STEAMING IN THE STEAMING BASKET

  1.  Add the cooking bowl to the cooking base and then add 3/4 cup of water into the cooking bowl; adding seasoning if desired.
  2.  Place the foods to be steamed inside of the steaming basket and set the steaming basket inside of the cooking bowl. The water within the cooking bowl should not be touching the basket. Cover with lid and always keep id on while steaming.
  3. Plugin the appliance; the warm indicator light will automatically illuminate. The appliance will start heating on warm as soon as the cord is plugged into the outlet.
  4. Push down the control switch. The cook indicator light will illuminate and the cooking will begin.
  5.  Steaming times vary between vegetables and other food types. Begin checking for doneness after the initial 5 minutes. See the cooking chart in the Helpful Hints section for additional details.Note: When steaming vegetables or other foods without rice in the cooking bowl, the unit will not automatically switch to warm.
  6. Unplug the appliance when not in use and always allow the rice cooker to completely cool before cleaning.

CLEANING AND CARE

This product contains no user-serviceable parts. Refer service to qualified service personnel.CLEANINGImportant: Never immerse the cooking base in water or other liquids.

  1.  Always unplug the rice cooker and allow it to cool completely before cleaning.
  2.  Wash the cooking bowl and glass lid in warm, soapy water. If food sticks to the cooking bowl, fill with warm, soapy water and allow it to soak before cleaning with a plastic scouring padNote: Both the cooking bowl and glass lid are dishwasher safe.
  3. Rinse and dry thoroughly.
  4. Wipe the interior and exterior of the cooking base with a soft, slightly damp cloth or sponge.Important: Never use abrasive cleaners or scouring pads to clean the cooking base, as they may damage the surfaces.
  5.  If water accidentally gets into the switch area or onto the heating plate, allow the rice cooker to dry completely before using.

STORINGMake sure that the appliance is thoroughly cool and dry. Never wrap the cord tightly around the appliance; keep it loosely coiled. Placing the lid on the upside-down for storage can help save space.

HELPFUL HINTS AND TIPS

RICE TIPS

  •  If rice or other foods start to boil over, remove the lid and stir for a couple of minutes. Leaving the lid off for a short period of time will allow some of the liquids to boil off and for the mixture to slightly cool. Place the lid back on the rice cooker and repeat if needed.
  • Kosher salt has no impurities and dissolves faster than table salt. If using kosher salt, you may find you want to add a little more than if using table salt. About ¾ tsp . of kosher salt is recommended for each rice cup (6 fluid oz .) of uncooked rice.
  • White rice can be stored in an airtight container in a cool dark place for up to one year.
  •  Brown rice can be stored in an airtight container in a cool dark place for up to six months. Refrigeration or freezing extends its shelf life.
  •  Try using broth, stock, or reconstituted bouillon in place of water for additional flavor. If you do, no additional salt may be necessary.
  • Do not keep small amounts of rice in the warm cycle for extended periods of time because it can dry out the rice.
  • During cooking, a thin crust may develop on the rice at the bottom of the bowl. If you do not like rice with a crust, you can easily peel it off and discard it.
  •  Taste/hardness will vary depending on the quality/type of rice and the length of time it is cooked. For softer, fluffier rice, add a little more water. For firmer, crunchier rice, use less water.
  •  For other types of grains not listed in the cooking chart, follow package directions.

ADDITIONAL USES FOR YOUR RICE COOKER

Packaged foods: condensed and ready to serve soups, pasta, and stews

  •  Do not fill the bowl above the largest watermarking cup level on the cooking bowl.
  •  For even heating, stirring occasionally.
  •  Always use a kitchen timer. Do not rely on the control switch on the cooker since it is not intended to be an indicator of cooking time for soups and stews.
  •  Use only boneless meats and poultry that are cut into cubes no larger than 1½ inches. It is not necessary to brown the meats before cooking.
  •  When cooking rice or pasta in the soup, add additional liquid to the recipe.
  •  Since most frozen vegetables cook very quickly, it is best to add them at the end of the cooking time. Stir them into the soup or stew and allow the mixture to cook for an additional 5 to 10 minutes.
  •  Choose recipes that will cook in 1 hour or less.
  • To make pasta, add 6–7 cups of water to the cooking bowl and bring it to a boil on the cook setting. Add up to ½ lb . of pasta, stir and cover. Cook until noodles have reached the desired consistency and drain.

OATMEAL OR HOT CEREALS

  •  Steel Cut Oats work best.
  •  Do not fill the bowl more than halfway with liquids, as the oatmeal will expand during the cooking process.
  • For even heating, stirring occasionally.
  •  When the oatmeal is done, the rice cooker will switch to warm.Please note that this is for well-done oatmeal. If you prefer a different consistency, monitor the cooking process to manually switch to warm for desired results.
  • Choose recipes that will cook in 1 hour or less.

If desired, add seasonings and oil or butter with rice before adding water.Allow rice to rest on warm for at least 15 minutes before serving.

AMOUNT OF RICE AMOUNT OF WATER APPROX. COOKING TIME YIELD(standard8 oz. cups)
FOR WHITE LONG GRAIN, JASMINE, BASMATI, YELLOW, OR MEDIUM-GRAIN RICE
2 rice measures to 2 mark 21 to 26 minutes 3.5 cups
3 rice measures to 3 mark 23 to 28 minutes 5.3 cups
4 rice measures to 4 mark 25 to 30 minutes 7 cups
5 rice measures to 5 mark 27 to 32 minutes 8.8 cups
6 rice measures to 6 mark 29 to 34 minutes 10.5 cups
7 rice measures to 7 mark 31 to 36 minutes 12.3 cups
FOR BROWN RICE
2 rice measures 3 cups 28 to 33 minutes 4.5 cups
3 rice measures 4 1/2 cups 30 to 35 minutes 6.8 cups
4 rice measures 6 cups 32 to 37 minutes 9 cups
5 rice measures 7’/ cups 34 to 39 minutes 11.3 cups
6 rice measures 9 cups 36 to 41 minutes 13.5 cups

For other types of grains not listed in the cooking chart, follow package directions.

CHART FOR STEAMED VEGETABLES

Steam using 1 ½ to 2 cups of water, stock, or vegetable broth (cold or room temperature).

VEGETABLE AMOUNT PREPARATION TIME SUGGESTIONS
Fresh Asparagus ½ lb. Wash: break off woody base where spears snap easily. 15 to 18 minutes Season with salt, pepper, and grated lemon peel.
Fresh Green Beans ½ lb. Leave whole, trimend or cut into 2-inch pieces. 15 to 18 minutes Season with salt. pepper, and freshly snipped dill.
Fresh Beets(quartered) 1 lb. (about5 medium) Remove stem and root ends. Peel and cut into wedges. 26 to 28minutes Serve with butter.
Fresh Broccoli 1 lb. Cut into florets. 15 to 18 minutes Season with salt. pepper, and grated lemon peel.
Brussels Sprouts 4 cups Cut a cross in the base of each sprout. 24 to 26 minutes Garnish with chopped, toasted hazelnuts.
Cabbage 1 lb. Cut in wedges. 24 to 26 minutes Garnish with crumbled, cooked bacon.
Carrots 12 oz. Slice. 18 to 20minutes Season with salt. pepper, and grated orange peel.
Cauliflower 12 oz. Cut into florets. 22 to 25minutes Garnish with buttered. toasted bread crumbs.
Corn 1 ½ lb. 2-4 ears. 20 to 22 minutes Serve with butter and spices.
Snow peas or Sugar Snap Peas 8 oz. Trim and leave whole. 12 to 14 minutes Serve with minced green onions and drizzled with soy sauce.
New potatoes (red) 6 medium (about 1 lb.) Cut in half. 24 to 26 minutes Toss with butter and parsley.
Fresh leaf spinach 4 cups firmlypacked Use whole leaves. 10 to 15 minutes Garnish with roasted garlic and toasted pine nuts
Butternut squash 1 lb. Peel and cut into 1-inch cubes. 24 to 26 minutes Serve with butter and spices.
SummerSquash(yellow squash or zucchini) 1 lb. Slice. 16 to 18 minutes Season with salt and garlic pepper
Frozen Vegetables, including mixed vegetables such as broccoli medley, broccolistir fry, and pepper stir fry 10 oz . to 1 lb. Remove from bagand season. 16 to 18minutes
Frozen peas 1 lb. Remove from bag. 14 to 16minutes Stir in chopped, fresh mint.

CHART FOR STEAMED FISH

Add 1 ½ cups water to the rice cooking bowl. Add 1 lemon, thickly sliced, to water.Season fish with lemon juice and Old Bay Seasoning.

FISH AMOUNT PREPARATION TIME SUGGESTIONS
Salmon 1 1/2 lbs. Fillets 24 to 26 minutes Top with lemon slices and snipped, fresh dill.
Scallops 1 lb. Medium size 14 to 16 minutes Very tender;serve with tartar sauce and lemon wedges.
Snapper 1 lb. Whole, remove head and tail 20 to 22 minutes Drizzle with garlic, soy vinaigrette
Shrimp 1 lb.(20 to 24) 15 to 18 minutes or until shrimp turn pink Season with Old Bay Seasoning and lemon.
Swordfish 1 lb. 2 medium steaks 15 to 17 minutes Very tender; serve with tartar sauce and lemon wedges.

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE SOLUTION
Some kernels of rice do not seem fully cooked •The rice was not allowed to finish cooking•There was not enough water in the cooking bowl. •Once the switch on the rice cooker automatically switches to keep warm, allow the rice to rest for 15 minutes before serving.•Add a few more tablespoons of water and cook a little longer by pushing the control switch back to cook. Check the rice again when the appliance automatically switches back to warm and has rested for 15 minutes.
Rice cooking bowl is not as clean as I would like. •Starch built up on sides and bottom of the bowl. •Fill the bowl withhot soapy water and let stand for several minutes; then use a nylon scrubber along the sides and bottom. Rinse well.
Rice boils over. •Too much rice is being cooked,•There is too much waterfor the amount of rice. •Make sure to cook no more than the maximum amount suggested in the Use and Care Manual. The amount of rice to be cooked should match the water markings on the bowl.•Add a small amount (1 Tbs.) of butter or oil to the water before cooking.
Rice is too dry. •There is too much rice or not enough water. •Use the rice measuring cup that comes with the appliance. The rice measure provided holds 3/4 cup (6 fluid oz.) of uncooked rice.
Rice is gummy. •There is too much water or not enough rice. •Add water to matchwater markings on the rice bowl. Make sure you have the correct ratio of 3/4 cup (6 fluid oz) rice to 1 cup watermarking.

RECIPESCHICKEN VEGETABLE SOUPServings: 6Ingredients:6 cups chicken broth or stock1/2 lb. boneless chicken breast cut in bite-size pieces2 cups frozen mixed vegetables2 cups medium width noodles3/4 cup diced onion2 Tbsp. chopped fresh parsley1/2 tsp. Rotisserie Chicken seasoning

Directions:Combine all ingredients in a cooking bowl in the order listed. Place the bowl into the rice cooker and plug in the appliance; the Warm indicator light will come on. Pushdown the control switch to Cook. Place the lid on the cooker.Set kitchen timer and cook for 20 minutes. Test noodles for doneness. Place the lid back on the cooker. If necessary, cook several minutes longer until noodles are tender. Serve immediately.If desired, serve with hot garlic bread.

SPAGHETTI AND MEATBALLSServings: 4Ingredients:1 (24 oz .) jar marinara sauce2 1⁄2 cups water1/2 lb. dry spaghetti, broken in half1 lb. fully cooked, frozen meatballs2 large garlic cloves, finely chopped2 Tbsp. chopped parsley1 tsp. dried Italian herbs

Directions:Combine all ingredients in the rice cooker bowl.Place bowl into rice cooker; cover with lid. Plugin rice cooker and pushcontrol switch down to cook.Cook 25 to 30 minutes or until pasta is tender.Turn the rice cooker off and let stand 3 to 5 minutes before serving. If desired, topspaghetti with Parmesan cheese.

SPICED SHRIMP AND RICEServings: 6Ingredients:1 pkg. (16 oz .) yellow rice mix2 cups chicken or vegetable broth1 bottle (8 oz .) clam juice1 (14 .5 oz .) can diced tomatoes with green chilies2 tbsp. olive oil1 ½ lb . shrimp, shelled and deveined1 large onion, chopped2 large cloves garlic, minced¼ cup chopped cilantro½ tsp. coarsely ground black pepper1 ½ cups frozen peas

Directions:Combine all ingredients, except pears in the cooking bowl in the order listed. Place the bowl into the rice cooker and plug in the appliance; the Warm indicator light will come on. Push down the control switch to Cook. Place the lid on the cooker . Set kitchen timer and cook for 25 minutes. Stir in frozen peas; place the lid back on the cooker and cook for an additional 10 minutes. Serve immediately.Note: One can (14 .5 oz .) diced tomatoes and 1 can (4 oz .) diced green chilies can be substituted for the canned tomatoes with green chilies.

CLASSIC CHICKEN STEWServings: 5 (2 cups each)Ingredients:1 ½ lb. boneless chicken cut into 1-inch cubes2 (10 .75 oz) cans condensed cream of chicken with herbs soup1 cup water4 medium carrots, cut in 1-inch pieces (about 1 ½ cups)4 medium red skin potatoes, quartered3 stalks celery, sliced (about 1 ½ cups)2 medium leeks, halved and sliced½ tsp. coarsely ground black pepper1 ½ cups frozen cut green beansDirections:Combine all ingredients, except frozen green beans in the cooking bowl in the order listed. Place the bowl into the rice cooker and plug in the appliance; the Warm indicator light will come on. Push down the control switch to Cook. Place the lid on the cooker.Cook for 45 minutes. Stir in frozen green beans; place the lid back on the cooker and cook for an additional 10 minutes. Serve immediately.

TERIYAKI SALMONServings: 4Ingredients:1 lb. salmon fillets, cut into 4 pieces1/3 cup teriyaki marinade1 ( 8 oz .) can mandarin oranges1 cup snow peas4 green onions cut into 1-inch pieces1 tsp. kosher salt¼ tsp. seasoned pepper¼ cup toasted sliced almonds

Directions:Place fillets in a shallow baking dish. Pour marinade over all. Turn fish to coat both sides. Cover and refrigerate for at least 30 minutes.Drain oranges, saving liquid. Set oranges aside. Add water to orange liquid to make 1 cup. Pour into the rice cooking bowl. Remove salmon from the dish and place in the steamer basket. Top salmon with snow peas and green onions. Insert steamer basket into rice cooker over rice cooking bowl.Cover and plug the appliance into an electric outlet. Push down the control switch to Cook. Cook for 18 minutes. Top salmon with reserved mandarin oranges.Cook 3 minutes longer or until salmon is cooked (min . 145˚F).Serve over cooked rice and garnish with almonds.

CHILI SHRIMPServings: 4Ingredients:1 lb. shrimp, shelled and deveined1 ½ cups thinly sliced yellow squash1 ½ cups thinly sliced zucchini1 medium red pepper, seeded and cut into 2-inch strips2 large cloves garlic, thinly sliced1 Tbsp. chopped fresh basil¼ tsp. chili powder¼ tsp. saltIn a large bowl, combine all ingredients; toss to blend.Add 1 ½ cups cold water to the rice cooking bowl. Place cooking bowl in a rice cooker. Spoon shrimp mixture into the steamer basket. Insert steamer basket into rice cooker over rice cooking bowl.Cover and plug the appliance into an electric outlet. Push down the control switch to Cook. Cook for 20 minutes or until shrimp and vegetables are tender. Garnish with chopped cilantro and lemon wedges, if desired.

STEAMED PORK DUMPLINGSServings: 9 (2 dumplings each)Ingredients:½ lb . ground pork1 cup minced bok choy¼ cup minced green onion1 Tbsp. grated fresh ginger1 large clove garlic, minced¼ tsp. pepper¼ tsp. salt36 wonton wrappers3 Tbsp. low sodium soy sauce1 tsp. rice wine vinegar¼ tsp. sesame oil1 medium clove garlic, minced

Directions:Combine pork, bok choy, green onions, ginger, large minced garlic clove, pepper, and salt in a large bowl. Blend well.Place about a tablespoon of pork filling in the center of 1 wonton wrapper. Lightly moisten edges of wrapper with pastry brush or finger. Fold the wrapper in half to form a triangle. Press edges to seal. Repeat the process, making about 36 dumplings.Add 1 ½ cups cold water to the rice cooking bowl. Place cooking bowl in a rice cooker. Lightly oil steamer basket. Arrange dumplings in a basket about ½-inch apart. Insert steamer basket into rice cooker over rice cooking bowl.Cover and plug the appliance into an electric outlet. Push down the control switch to Cook. Steam dumplings for 6 minutes or until dumplings are translucent and filling is just cooked through. Repeat with remaining dumplings.Dipping sauce: In a small bowl, combine soy sauce, rice vinegar, and sesame oil; set aside.Garnish with toasted sesame seeds.

NEED HELP?

For service, repair, or any questions regarding your appliance, please call our Customer Service Line at 1-800-465-6070. Please DO NOT return the product to the place of purchase. Also, please DO NOT mail the product back to the manufacturer, nor bring it to a service center. You may also want to consult the website listed on the cover of this pamphlet.Warranty Information(Applies only in the United States and Canada)What does it cover?

  • Any defect in material or workmanship provided; however, Spectrum Brands’ liability will not exceed the purchase price of the product.

For how long?

  • Two years from the date of the original purchase with proof of such purchase.

What will we do to help you?

  • Provide you with a reasonably similar replacement product that is either new or factory refurbished.

How do you get service?

  • Save your receipt as proof of date of sale.
  • Visit the online service website at www.prodprotect.com/black and decker, or call toll-free 1-800-465-6070, for general warranty service.
  • If you need parts or accessories, please call 1-800-738-0245.

How does state law relate to this warranty?

  • This warranty gives you specific legal rights. You may also have other rights that vary from state to state or province to province.

What does your warranty not cover?

  • Damage from commercial use
  • Damage from misuse, abuse, or neglect
  • Products that have been modified in any way
  • Products used or serviced outside the country of purchase
  • Glass parts and other accessory items that are packed with the unit
  • Shipping and handling costs associated with the replacement of the unit
  • Consequential or incidental damages (Please note, however, that some states do not allow the exclusion or limitation of consequential or incidental damages, so this limitation may not apply to you.)

Are there additional warranty exclusions?

  • This warranty shall not be valid where it is contrary to the U.S. and other applicable laws, or where the warranty would be prohibited under any economic sanctions, export control laws, embargos, or other restrictive trade measures enforced by the United States or other applicable jurisdictions. This includes, without limitation, any warranty claims implicating parties from, or otherwise located in, Cuba, Iran, North Korea, Syria, and the disputed Crimea region.

If additional assistance is needed, please contact our consumer service team at 1-800-465-6070.

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