Care Home Halo Emergency Pendant Plus User Guide
Overview
The Essence Halo Emergency Pendant Plus (EPPH) is an innovative, wearable, multi-function emergency device for signaling emergency situations.
The pendant is meant to always be with the resident. The EPPH can be worn around the neck or on the wrist. A lanyard or wristband is provided.
If the pendant’s button is pressed, the pendant sends an emergency message via a radio signal to the control panel, which, in turn, passes the message to the monitoring station.
Pendant features:
- Fully water resistant (IP67)
- Wireless connectivity with the control panel that can reach over 150 m (500 ft.) in the open air
- Battery life of up to two years
- Lightweight
- LED indicator
Pairing the Pendant
You need to pair the pendant with the control panel before the pendant can be used.
To pair a pendant:
1. Press and hold the PAIRING button on the control panel until you hear the double beep. 
2. Press and hold pendant button for five seconds.3. Ensure that the pairing process is successful. The process can have the following results:
Operating the Pendant
The resident operates the pendant by pressing the button to get help.
Notifications
When the resident presses the pendant button, the pendant sends notifications to the control panel. In addition, depending on how the control panel is configured, the pendant periodically sends information to the control panel, including: the pendant battery charge percentage
LED Indications
The pendant LED lights up as shown in the following table:
Supervision
The pendant is a supervised device. The pendant periodically transmits its status to the control panel. The frequency of the reporting periods can be configured. If after a predefined time the control panel does not receive a status message, the control panel sends a Supervision lost message to the monitoring station.
Specifications
This device complies with FCC Rules Part 15 and with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference(2) this device must accept any interference received including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:— Reorient or relocate the receiving antenna.— Increase the separation between the equipment and receiver.— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.— Consult the dealer or an experienced radio/TV technician for help.
For Industry Canada:– This Class B digital apparatus complies with Canadian ICES-003.
WARNING! Changes or modifications to this equipment not expressly approved by the party responsible for compliance (Essence SmartCare Ltd.) could void the user’s authority to operate the equipment.
Legal Notice
Usage of this document, and all information (including product information) provided within, are subject to the following terms and conditions, and all applicable laws. If you do not agree with these terms, please do not access or use the remainder of this document. This document contains highly confidential information, which is proprietary to Essence SmartCare Ltd. and/or its affiliates (hereafter, “Essence”). No part of this document’s contents may be used, copied, disclosed or conveyed to any third party in any manner whatsoever without prior written permission from Essence. The information included in this document is intended for your knowledge and for negotiation purposes only. Essence makes no implicit representations or warranties with respect to such information. The information included in this document is subject to change without notice. Any decision to rely on the information contained herein shall be at your sole responsibility, and Essence will not accept any liability for your decision to use any information or for any damages resulting therefrom. Certain laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you. By using the information contained herein, you agree that the laws of the State of Israel, without regard to principles of conflict of laws, will govern any dispute of any sort that might arise between you and Essence regarding the information contained herein, and any such dispute shall be settled exclusively in the competent courts of Tel Aviv-Jaffa, Israel. All registered or unregistered trademarks, product names, logos and other service marks mentioned within this document are the property of Essence, or their respective owners. Nothing contained herein shall be construed as conferring by implication, estoppels, or otherwise any license or right, either express or implied, under any patent or trademark of Essence or any third party. No use of any trademark may be made without the prior written authorization of Essence. This document and all of its contents are protected intellectual property of Essence. Any copying, reprinting, reuse, reproduction, adaptation, distribution or translation without the prior written permission of Essence is prohibited. Please check your End User License Agreement (EULA) for terms and conditions.
© 2021 All rights reserved to Essence SmartCare Ltd.
For more information, please contact:
Essence SmartCare Ltd.12 Abba Eban Avenue,Ackerstein Towers Bldg. DHerzliya Pituach, 4612001 Israelwww.essence-grp.comTel: +972-73-2447777Fax: +972-9-7729962
References
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