cecotec Popstar 2900 Ergoflex Aspirador Vertical 3 EN 1 / 3-in-1 Upright Vacuum Cleaner Instruction Manual

Table of Contents

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POPSTAR 2900 ERGOFLEXAspirador vertical 3 en 1 / 3-in-1 upright vacuum cleaner

Instruction manual

Safety instructions

This appliance is intended for domestic use only.Do not use the appliance in confined spaces with explosive or toxic vapours.Keep your vacuum cleaner and its charger away from heat sources.This product includes rechargeable lithium batteries. Do not expose the product to high temperatures or fire; otherwise, it could explode.The appliance is intended to be used only with the power adapter provided with the appliance.Use the charger provided with the appliance to charge the vacuum cleaner. Do not use the charger for any other purpose.Do not use the product to vacuum liquids, nor burning or hot objects. Do not vacuum sharp objects, toner dust, or plaster.Do not use the machine in environments with a high level of humidity or outdoors. Store the appliance in a cool, dry place.This appliance can be used by children over 8 years old and persons with reduced physical, sensory, or mental capabilities, or lack of experience or knowledge, if they have been given supervision or instruction concerning the use of the appliance in a safe way by a person responsible for their safety, and understand the hazards involved.Do not let children play with the appliance.Cleaning and maintenance of the product must not be carried out by children without supervision.If the brush gets blocked, the appliance can only be turned on again after cleaning the blockage.Do not store or use the appliance close to high-temperature environments.Do not use the appliance if the charger, power cord, or any other part of the product is damaged. Have the vacuum cleaner repaired by an authorised technician.

Do not immerse the appliance in water or any other liquid. Do not use abrasive chemicals or solvents to clean the product.Do not leave the appliance unattended while in use.The vacuum cleaner should not be operated by means of an external timer or remote-control system.The plug of the appliance must fit the wall outlet perfectly. Do not alter the plug, nor use plug adaptors.Do not touch the plug or the vacuum cleaner with wet hands.Disconnect the battery charger from the mains supply when not in use and before cleaning.Do not try to exceed the capacity of the container. Stop using the appliance once the dust tank is full and empty it accordingly.Do not use the appliance if the filter is not properly placed.Do not use the appliance if the accessories or parts are not properly fastened.Do not open the batteries under any circumstances whatsoever.The batteries should be stored at a temperature below 40 ºC.Make sure that dust, dirt or other foreign particles do not block the fan.Make sure the mains voltage matches the input voltage specified in the rating label of the appliance.Battery instructionsThis appliance includes Li-ion batteries, do not incinerate or expose them to high temperatures, as they may explode.Leaks from the battery or battery cells can occur under extreme conditions. Do not touch any liquid that leaks from the battery.If the liquid gets into contact with skin, wash immediately with soap and water. If the liquid gets into the eyes, flush them immediately with clean water for a minimum of 10 minutes and seek medical attention. Wear gloves to handle the battery and dispose of immediately in accordance with local regulations.

Avoid contact between the battery and small metallic objects such as paper clips, coins, keys, nails or screws.Before a new battery is used or the battery is used for the first time after long-term storage, fully charge the battery. When the device is stored and not used for long periods of time, ensure that the battery pack is fully charged.

PARTS AND COMPONENTS

Fig. 1

Main body
Handheld vacuum cleanera. Handheld vacuum cleaner release buttonb. On/off buttonc. Dust tank release buttond. Charging light indicatore. Dust tankf. High-efficiency filterg. Filter protector
Suction headh. Suction head lock/release buttoni. LED Lightsj. Bes brush (removable accessory to avoid tangles with your pet’s hair)k. Wheelsl. BestFriend Care brush lock
Charging basem. Charging support piecen. Charging support baseo. Accessory for cornersp. Brush accessory for furnitureq. Hookr. Charging poless. Battery charger
Handlet. Fold buttonu. On/off buttonv. High suction power button (Turbo)w. Low suction power button (Eco)x. On/off button for the LED lights & BestFriend Care brushFig. 2Fig. 3

BEFORE USE

Take all pieces out of the packaging.Unfold the main body.Insert the suction head into the lower end of the main body. Make sure it is fastened firmly.To remove the head from the main body, press the suction head lock/release button and pull it out.There is a lock on the bottom of the suction head to fix the BestFriend Care brush.Check for any visible damage, if any is observed, contact as soon as possible the Technical Support Service of Cecotec for advice or reparation.Fig. 4

BATTERY CHARGING

Warning: Use only the charger supplied with the appliance. All repairs or battery replacements must be performed by an authorized technical support service. It is important to charge the batteries completely before using the appliance for the first time. The first charge will take approximately 3 hours.Attach the charging support piece to the charging support base.Hang the appliance on the hook of the charging base. Make sure that the appliance sits properly on the base.Plug the charger to the charging base. Then, plug the adapter to the mains supply.Charge the batteries at room temperature between 4 and 40 ºC.The pilot light will blink while charging to indicate that the charger is working. When the appliance is fully charged, the charger will switch off automatically and the pilot light will stop blinking and remain on.After charging, unplug the charger from the mains supply and the charging base. Do not use the appliance while connected to the charger. Store the charger in a safe place for future charges.The appliance is now ready for use.Note:Do not store or charge the appliance near heat sources, nor expose it to direct sunlight.Do not charge the appliance in dirty or wet places.Fig. 5

OPERATION

Press the on/off button on the handle to turn the appliance on. Both the LED lights on the suction head and the pilot lights on the handheld vacuum cleaner will light up with a blue colour.

You can adjust the suction power by pressing the high suction power (Turbo) or low suction power (Eco) buttons on the handle.The BestFriend Care brush and LED lights on the suction head will turn on or off at the same timewhen the on/off button. You can turn the light and brush off if you do not need them, in order to save energy. Use the brush to clean carpets or floors. When you wish to vacuum your pet’s hair, remove the BestFriend Care brush.You can also push up the fold button on the handle to fold the appliance and make it easier to clean under the bed or furniture.After use, switch off the appliance and push up the fold button on the handle to fold the appliance for an easy storage.Warning: Please, charge the appliance when the charging pilot show only one bar or you feelthat the suction power is weaker. Do not let the batteries deplete before charging them.Fig. 6How to use the handheld vacuum cleaner:Press the release button to remove the handheld vacuum cleaner from the main body.Take off the corner accessory or the brush from the back of the charging base.Install the corner accessory to clean corners and crevices. Install the brush to clean upholsteries, such as sofas.Press the power button to switch the device on. Press the centre of the button again to turn it off.Place the handheld vacuum cleaner back in the main body after use.Fig. 7

Tips:This appliance has been designed exclusively to clean floors, carpets or rugs, furniture and fabrics. Do not use it for any other purpose.Its BestFriend Care brush can remove lint, hair, and pet hair entangled in carpets or rugs. Hair will be swept and will get stuck in the brush, making it easy to remove it when cleaning. If you want to clean hair in the floor, furniture, etc., it is advisable to remove the brush to avoid tangles.Do not vacuum hot ashes, splinters, or any other sharp object or liquids. Do not use the vacuum to clean construction dust, cement, etc.Do not vacuum lit matches or cigarette butts, nor toxic materials (e.g. ammonia).Before attaching or removing any accessory, or performing any maintenance on the appliance, unplug it from the mains supply.Check if the BestFriend Care brush is free of tangled threads or hair. Remove any tangle so that the appliance does not get blocked.Do not use the brush on long pile carpets, animal hair, or fringes.

CLEANING AND MAINTENANCE

Important: Before cleaning the appliance or performing any maintenance on it, make sure that the product has been unplugged from the main supply.Switch off the appliance and let it cool before undertaking any cleaning task.Clean the outside of the appliance with a damp cloth. Do not use abrasive products or solvents.Do not immerse the whole unit into water or other liquids. Make sure that no water enters the appliance.Remove any dirt (hair and other fibres) tangled around the BestFriend Care brush and wheels.

How to clean the dust tank and filter:Remove the handheld vacuum cleaner from the main body. Open it by pressing the release button for the dust tank.Take out the high-efficiency filter and filter protector. Empty the dust tank and clean the filter.If the parts are heavily soiled, wash the dust tank, the filter, and the filter protector with running water and mild detergent. Make sure to dry all parts completely before re-attaching them to the appliance.Warning: If the filter is not completely dry, the vacuum cleaner will drastically lose suction power.Fig. 8Note: it is recommended to clean the dust tank and filter after every use. The vacuum cleaner does not work at full potential if the dust tank is full. The high-efficiency filter is washable and it is recommended to change it annually.

How to clean the BestFriend Care brush:Unlock the BestFriend Care brush from the suction head. Take it out and remove any dirt (hair and other fibres) tangled around the roller.Wash the brush under running water with mild detergent. Make sure to dry it completely before re-attaching it to the suction head.Fig. 9

TROUBLESHOOTING

Problem	Possible reason	Solution
The motor does not operate.	No batteryThe vacuuming tube, brush, battery, suction base, or handheld vacuum cleaner are not assembled in place.	Charge the vacuum cleaner.Check that the components and the handheld vacuum cleaner are assembled correctly.
Suction power level is very low	The dust tank is full.Filters are dirty or blocked.Air inlet of the vacuuming tube or suction base are blocked.	Empty the dust tank.Clean or replace the filter.Clean the dirt attached to the brush.
The operating time after charging has decreased.	It has not been enough charged.Battery is damaged or too old.	Charge the battery completely.Contact Cecotec’s Technical Support Service.

TECHNICAL SPECIFICATIONS

Product: Conga PopStar 2900 ErgoflexProduct reference: 05710Battery voltage: 29,6 VVoltage and frequency: 220-240 V ~, 50/60 HzMade in China | Designed in Spain

DISPOSAL OF OLD ELECTRICAL APPLIANCES

The European directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE), specifies that old household electrical appliances must not be disposed of with the normal unsorted municipal waste. Old appliances must be collected separately, in order to optimise the recovery and recycling of the materials they contain, and reduce the impact on human health and the environment.The crossed-out “wheeled bin” symbol on the product reminds you of your obligation to dispose of the appliance correctly.Consumers must contact their local authorities or retailer for information concerning the correct disposal of old appliances and/or their batteries.

TECHNICAL SUPPORT AND WARRANTY

This product is under warranty for 2 years from the date of purchase, as long as the proof of purchase is submitted, the product is in perfect physical condition, and it has been given proper use, as explained in this instruction manual. The warranty will not cover the following situations:

The product has been used for purposes other than those intended for it, misused, beaten, exposed to moisture, immersed in liquid or corrosive substances, as well as any other fault attributable to the customer.The product has been disassembled, modified, or repaired by persons, not authorised by the official Technical Support Service of Cecotec.Faults deriving from the normal wear and tear of its parts, due to use.The warranty service covers every manufacturing defects of your appliance for 2 years, based on current legislation, except consumable parts. In the event of misuse, the warranty will not apply.

If at any moment you detect any problem with your product or have any doubt, do not hesitate to contact Cecotec Technical Support Service at +34 963 210 728.