Cisco IP Phone 8800 Series Multiplatform Phones
Quick Start Guide
Your Phone1 Incoming call or voicemail indicator2 Camera (Cisco IP Phone 8845 and 8865)3 Line and feature buttons4 Softkeys5 Back, Navigation, and Release6 Hold, Transfer, and Conference7 Headset, Speakerphone, and Mute8 Voicemail, Applications, and Directory9 Volume
Line and Session ButtonsUse the line and feature buttons to view calls on a line, access features such as Speed Dial, and to perform tasks such as resuming a held call.Buttons illuminate to indicate status:
Place a CallEnter a number and pick up the handset.
Answer a CallPress the flashing red button. If you have multiple lines on your phone, press the solid red button first.
Put a Call on Hold1. Press Hold 
.2. To resume a call from hold, press Hold again.
View Your Recent Calls1. Select a line to view.2. Press Applications 
.3. Scroll and select Recents.
Transfer a Call to Another Person1. From a call that is not on hold, press Transfer 
.2. Enter the other person’s phone number.3. Press Transfer again (before or after the party answers).
Add Another Person to a Call1. From an active call, press Conference 
.2. Enter the number you want to join and press Dial.3. Once the call is connected, press Conference again.
Place a Call with a Headset1. Plug in a headset.2. Enter a number using the keypad.3. Press Headset 
.
Place a Call with the Speakerphone1. Enter a number using the keypad.2. Press Speakerphone 
.
Mute Your Audio1. Press Mute 
.2. Press Mute again to turn mute off.
Stop Your Video1. Turn the ring around the camera counterclockwise to close the shutter.2. Turn the ring around the camera clockwise to open the shutter.
Listen to Voice Messages
Press Messages 
and follow the voice prompts. To check messages for a specific line, press the line button first.
Forward All Calls1. Press the Forward softkey.2. Dial the number that you want to forward to and press the Call softkey.3. When you return, press the Clr fwd softkey.
Adjust the Volume in a CallPress Volume 
left or right to adjust the handset, headset, or speakerphone volume when the phone is in use.
Adjust the Ringtone VolumePress Volume left or right to adjust the ringer volume when the phone is not in use.
Change Ringtone1. Press Applications 
.2. Select User preferences > Audio preferences > Ext (n) – Ring tone, where n= extension number.3. Scroll through the list of ringtones and press Play to hear a sample.4. Press Select and Set to save a selection.5. Press 
to exit.
Adjust the Screen Brightness1. Press Applications .2. Select User preferences > Screen preferences.3. In the Display brightness field, enter a value for the level of brighness.4. Press Set.
Pair a Mobile Device(Cisco IP Phone 8851 and 8861 only.)1. On your desk phone, press Applications .2. Select Bluetooth > Devices.3. Select Scan.4. Select the mobile device from the available devices list to pair.5. Select Connect.6. If prompted, verify the passkey on the mobile device.7.If prompted, verify the passkey on the desk phone.8. Choose to make your mobile device contacts and call history available on your desk phone.
User GuideView the full User Guide at https://coxbusiness.online/mpp
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Cisco IP Phone 8800 Series Multiplatform Phones User Manual – Cisco IP Phone 8800 Series Multiplatform Phones User Manual –