comfee Washing Machine Installation Guide

Quick Installation Guide

Thank you so much for choosing Comfee’s appliances. We really appreciate your choice and would love to help you get started.

Unpacking

You’ll soon be enjoying your new appliance

This guide will help you get started, for full details, please refer to the instruction manual.

What’s in the box

Installation

Bringing it all togetherImportant: Before installing, please make sure there are rubber gaskets inside the fittings at both ends of the water supply hoses. Missing rubber gaskets can cause water leakage.

Install the Bottom Cover

Slide the bottom cover into the slots on the bottom surface of the unit as shown in the following figure. Fix it with two screws attached to the unit.

Connect the water hose
  1. Connect the ends of the water supply hoses to the HOT and COLD faucets. Use the Quick Connection Adaptor for connection to the COLD water faucet.
  2. Connect the ends of the water supply hoses to the water supply inlet connections at the back of the washer.
  3. Turn on the HOT and COLD water supplies and check all the water supply intake connections and the faucets for water leaks.
Connect the drain hose

The drain hose can be positioned in three different ways

Leveling your washer

See if the washer is level by checking the position of the tub or using a leveling gauge.

  1. Slide the washer into position.
  2. Open the lid of the washer, and pour water into the tub to just below the pulsator level.
  3. If the washer is level, the pulsator is positioned at the center of the washer as shown in the figure above right. If not, level your washer by turning the front leveling feet clockwise or counterclockwise as necessary.

Using your washing machine

Let’s get started

Running a test cycle
  • Run a test cycle to check if your washer is properly installed.

The washer should not rock or vibrate excessively when water is supplied or when washing or spinning and should drain well during the spin cycle.

WARNINGIf water leaks while water is being supplied or drained, check the water connections. If the washer rocks and vibrates excessively, level your washer again.

Troubleshooting

We are always here to helpIf you require any technical guidance or find that your washing machine is not operating as intended, a simple solution can often be found in the Troubleshooting section of the Owner’s Manual.

Commonly seen error codes and solutions:

Error Code Description Possible Cause Solutions
El Water is not supplied 1. Water tap is not Check the water tap and open it fully Check the water tap and open it fully
2. Water inlet is blocked Clean the valve filter with a brush
3. Water inlet valve is broken Replace the water inlet valve
E2 Not draining Drain-pipe is hung too high Install the Drain-pipe as instructed
Drain valve is blocked Unclog the drain valve
The drain pump filter is blocked remove and unclog the drainage pump filter
E3 Lid open alarm The top lid is open Close the lid and press the ON/OFF button
E4 Unbalance alarm The washing machine foot is not balanced Check if the machine is level
Unbalanced load Check if clothes are spread out evenly in the drum.Restart the machine when the load is redistributed.
XX Others Others Restart the machine. call the service line if the problem still exists.

For further assistance, feel free to contact us at 1-866-646-4332 with the following information ready:

Model No. CLV16N2AMG
Serial No.(You can find it on xxx)
Date of Purchase
Problem

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