Comfortpool POOL HEAT PUMP User Manual
Safety warnings & instructions
ATTENTION: This manual includes all the necessary information for the use and installation of your heat pump.
The installer is responsible for the installation of the product and should follow all the instructions of the manufacturer and the applicable regulations. Incorrect installation and non-compliance with the instructions in this manual will void the entire warranty. The manufacturer declines any responsibility for the damage caused by people, objects, and defects due to incorrect installation, where the instructions in this manual have not been followed. Any use that is not conforming to that for which the product was originally manufactured is considered dangerous.
- Failure to follow the safety instructions may result in electric shock, water leaks, fire, damage to the heat pump or other products, serious injuries, or death.
- The heat pump must be installed or removed by professionals.
- This is not a TOY. Do not leave children alone and unsupervised around the heat pump.
- The main power switch should be placed in a position that children cannot reach, in order to prevent children from playing with the main power switch.
- This heat pump is not intended for use by someone with reduced physical, sensory or mental capabilities, or a lack of experience and knowledge, unless they have been given instructions concerning the appliance and are under supervision of the person responsible for their safety.
- Always allow enough space around the heat pump so that there is adequate ventilation capability and keep it far away from all that could possibly cause a fire.
- Do not put objects such as hands or sticks into the air inlet and outlet of the equipment and do not remove the fan mesh.
- Do not use or place the heat pump near toxic substances, flammable or combustible liquids such as gasoline, or in the presence of explosive or flammable fumes.
- If abnormal conditions (such as noise, smell, smoke) occur, please immediately turn off the power and contact the seller, do not try to repair it yourself, otherwise it may cause danger.
- Do not attempt to repair of disassemble the heat pump, this will void the warranty.
- Always shut off the power to the heat pump before cleaning of performing maintenance on the heat pump or water system.Above warnings and cautions are not intended to incorporate all possible instances for risks and injuries. Owners and users of the heat pump should always exercise caution and common sense when utilizing the product.
This appliance contains hermetically sealed fluorinated greenhouse gases. The installation, maintenance, repair, and disposal must be handled by the professional and qualified technicians. Refilling the gas may only be done by a professional with a R32 operating license. Gas leakage test must be done before and after the installation.
1. Use
a. It must be installed or removed by professionals, and it isforbidden to dismantle and refit without permission.b. Do not put obstacles before the air inlet and outlet of theheat pump.
2. Installation
a. This product must be kept away from any source of fire.b. The installation cannot be in a closed environment orindoors and must be kept well ventilated.c. Vacuum completely before welding, field welding is notallowed, welding can only be performed by professionalpersonnel in a professional maintenance centre.d. Installation must be stopped if any gas leakage, and theunit must be returned to professional maintenance centre.
3. Transportation & Storage
a. Sealing is not allowed during transportation.b. Transporting goods at a constant speed is needed toavoid sudden acceleration or sudden braking, to reducecollision of goods.c. The unit must be far away from any source of fire.d. Storage place must be bright, wide, open, and wellventilated. If not, ventilation equipment is required.
4. Maintenance Notice
a. If maintenance or scrapping is required, please contact an authorized service centre.b. Qualification requirement: all operator who dispose gas must be qualified by valid certification, issuedby a professional agency.c. Please comply strictly with the requirements of the manufacturer when maintaining the heat pump of filling the gas
Regulation (EU) n° 517/2014 of 16/04/14 on fluorinated greenhouse gases and repealing Regulation (EC) n°842/2006
Leakage checks
- Operators of the equipment that contains fluorinated greenhouses gases in quantities of 5 tons of CO2, equivalent or more and not contained in foams, shall ensure that the equipment are well checked for leakage.
- For equipment that contains fluorinated greenhouse gases in quantities of 5 tons of CO2 equivalent or more, but of less than 50 tons of CO2 equivalent: check leakage at least every 12 months.
Picture of the equivalence CO2
- Load in kg and Tons amounting CO2.
Concerning the Gas R32, 7.41kg amounting at 5 tons of CO2, commitment to check each year
Do not release R32 coolant liquid into the atmosphere. This is a fluoride greenhouse effect gas covered by the Kyoto agreement with a global warming potential (GWP) = 675 -(see the European Community regulations on fluoride greenhouse effect gases Regulation (EU) No 517/2014).
Training and certification
- The operator of the relevant application shall ensure that the relevant personnel have obtained the necessary certification, which implies appropriate knowledge of the applicable regulations and standards as well as the necessary competence in emission prevention and recovery of fluorinated greenhouse gases and handling safety the relevant type and size of equipment.
Record keeping
- Operators of equipment which are required to check for leakage shall establish and maintain records for each piece of such equipment specifying the following information:a) The quantity and type of fluorinated greenhouse gases installed.b) The quantities of fluorinated greenhouse gases added during installation, maintenance, or service ordue to leakage.c) Whether the quantities of installed fluorinated greenhouse gases have been recycled or reclaimed,including the name and address of the recycling or reclamation facility and, where applicable, thecertificate number.d) The quantity of fluorinated greenhouse gases recovered.e) The identity of the undertaking which installed, serviced, maintained and where applicable repaired ordecommissioned the equipment, including, where applicable, the number of its certificate.f) The dates and results of the checks have been carried out.g) If the equipment were decommissioned, the measures taken to recover and dispose of thefluorinated greenhouse gases
- The operator shall keep the records for at least five years; those who carry out the activities for operators shall keep copies of the records for at least five years.
Specifications
Technical parameters
* Above data may be subject to modification, without prior notice.
Dimension
Installation and operation
Caution!
Please observe the following rules when installing the heat pump:– Any addition of chemicals must take place in the piping located downstream from the heat pump (i.e. the chemicals cannot enter the heat pump).– Always hold the heat pump upright. If the unit has been held at an angle, wait at least 24 hours before starting the heat pump.
Heat pump location
The unit will work properly in any desired location if the following three conditions are met:
1. Good ventilation – 2. Power supply – 3. Pool filter pump
The heat pump should be installed in a well-ventilated place outside, and the distance from the swimming pool should be greater than or equal to 2 meters. The machine outlet should be at least 1 meter away from any obstacles. Please consult a professional installer for installation indoors.
Attention! Do not install the unit in a confined or insufficiently ventilated location, of in a place where it may block the air intake. These locations can affect the air flow, it will cause the air to recirculate, resulting in reduced efficiency. It even may stop the system from running.
Initial operation
Please ensure the order: when starting, start the filter pump before the heat pump, and when finishing, turn off the heat pump before the filter pump, otherwise it will damage the heat pump. To heat the water in the pool (or hot tub), the filter pump must be running to cause the water to circulate through the heat pump. The heat pump will not start up if the water is not circulating.
Connection
Power supply
Before connecting the unit, verify that the supply voltage matches the operating voltage of the heat pump. The RCD plug has been included with power cable, which can offer electrical protection against an electrical shock caused by a possible short circuit inside the unit.
Attention! The RCD plug is not waterproof and must be protected against any damage and used in a dry environment.
Cable selection of the RCD plug:
* Above data may be subject to modification, without prior notice.Note: the above date is adapted to a power cord 10 m. Is the power cord is over 10 m, the wire diameter must beincreased. The signal cable can be extended to 50 m at most.
Attention!
After all connections are complete and checked, carry out the following steps:
- Switch on the filter pump to ensure there is no water leakage in the water pipe system. Check for leaks and verify that water is flowing from and to the swimming pool.
- Set the thermostat to the appropriate temperature and power on the heat pump.
- In order to protect the machine, the heat pump has a delayed start function. After the start up, the fanstarts running and then the compressor will start up automatically after about 3 minutes (see below).
- Check if there is any abnormal noise when the heat pump is running.
- Check that the set temperature is appropriate.
Depending on the initial temperature of the water in the swimming pool and the air temperature, it may take several days to heat the water to the desired temperature. A good swimming pool cover can dramatically reduce the required length of time. Isolation mats underneath will also reduce heat loss. .
Time delay – The heat pump has a built-in 3-minute start-up delay to protect the circuitry and avoid frequent switches causing loss of function. The unit will restart automatically after this time delay expires. Even a brief power outage can trigger this time delay and prevent the machine from restarting immediately. Power the unit on and off during this delay does not affect the 3-minute duration of the delay.
Condensation
The air drawn into the heat pump is strongly cooled by the operation of the heat pump for heating the pool water, which may cause condensation on the fins of the evaporator. The amount of condensation may be as much as several litters per hour at high relative humidity. This phenomenon is sometimes mistakenly regarded as a water leak.
Operation instruction
Temperature display
28°C is shown on the screen below for your reference:
Operation
5. Press to turn the heat pump on or off.6. To adjust the temperature: when the heat pump is on, press or to modify the settingtemperature of the water.7. During heating the icon will be lit. The water temperature can be adjusted (18°C – 40°C).8. Automatic defrosting: when the heat pump starts its automatic defrost function, the icon on top ofthe screen will flash. When defrosting is finished, the machine will switch automatically to the heatingfunction, and the icon will be lit.
Note: the heat pump can only be operated while the water circulation/filtration system (filter pump) is running.
Daily maintenance and product repair
Daily maintenance
- Properly set the temperature and humidity for a cosy pool environment, avoid overheating or excessive cooling.
- Do not put obstacles in front of the air inlet and outlet of the heat pump, otherwise the efficiency of the heat pump will be reduced, or the heat pump will even stop.
- Do not put your hand or the stick into the air inlet or outlet, do not remove the fan mesh, otherwise the running fan might cause damage to you.
- Do not use or store the heat pump near combustible gas or liquid such as thinners, paint, and fuel to avoid fire.
- Do not rinse the machine directly with water. It is recommended to use a household neutral detergent or water clean the heat pump. It is strictly forbidden to use volatile oil, gasoline, thinner and other substances.
- Please clean the swimming pool and filtration system regularly to avoid damage to the unit due to filter clogging.
- If you do not use the heat pump during the winter, the power switch must be disconnected; unscrew the inlet pipe to clear the water inside the machine. The pump must be stored in a frost-free area.
- Please check the screws regularly for looseness, check whether the wires are worn or not, and whether the connections are secure.
Product repair
- In case of abnormal conditions (abnormal noise, odour, smoke, electric leakage, etc.), please cut off the power immediately, then contact your dealer, and inform the dealer of the product model and fault details. The heat pump must be repaired by a professional. To avoid any danger, do not disassemble and repair it yourself!
- Before maintaining and repairing the machine, you must confirm that the machine has been turned off and disconnected from the power supply. When opening the cover of the electrical box, it must be confirmed that all the indicators in the electrical box have are switched off before operation.
Troubleshooting
Troubleshooting for common faults
Note: if the following conditions happen, please stop the machine immediately and cut off the power supply immediately, then contact your dealer:4. Inaccurate switch action
5. The fuse is frequently broken, or the leakage circuit breaker jumped.
Error codes
Warranty
We guarantee all parts to be free from manufacturing defects in materials and workmanship for a period of two years from the date of purchase.This warranty is limited to the first retail purchaser and is not transferable. The liability of Comfortpool shall not exceed the repair or replacement of defective parts and does not include any costs for labor to remove and reinstall a defective part, transportation to or from the factory or supplier, and any other materials required to execute a possible repair. This warranty does not cover failures or malfunctions resulting from the following:
- Failure to properly install, operate or maintain the product in accordance with this operation manual provided with the product.
- The workmanship of any installer of the product.
- Not maintaining a proper chemical balance in your pool (pH level between 7.0 and 7.4; free chlorinebetween 0.5 – 1.5 mg/l.; total dissolved solids (TDS) less than 1,200 ppm; salt maximum 8 g/l)
- Misuse, alterations, accidents, fire, flood, lightning, rodents, insects, negligence, or force majeure.
- Dirt, falling leaves, scaling, freezing, or other conditions causing inadequate water circulation.
- Operation of the device without complying with the minimum and maximum flow specifications.
- Use of non-factory authorized parts of accessories in conjunction with the product.
- Chemical contamination or improper use of water care products, such as the supply of water care products upstream of the heater and the hose or through the skimmer.
- Overheating, improper wiring, improper power supply, indirect damage caused by the failure of O-rings, sand filter pumps or cartridge filter pumps, or damage caused by running the pump with an inadequate flow of water.
Limitation of liability
This is the only warranty given by the Comfortpool. Comfortpool grants no other warranties, whether expressed or implied, and disclaims all warranties and conditions that are not included in this warranty statement. We expressly disclaim and exclude any liability for consequential, incidental, indirect of punitive damages for breach of any expressed or implied warranty. This warranty gives you specific legal rights, which may vary by country.For further information or warranty consideration, please contact the dealer.
References
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