Due to app updates and improvements, the contents of the manual may change without notice.
TROUBLESHOOTING
Why can’t I connect my smart air fryer to my WiFi network?
During the setup process, you must be on a secure 2.4GHz WiFi network.
Make sure the WiFi password you entered is correct.
How do I change my WiFi network to a 2.4GHz WiFi network?
Most dual-band routers support both 2.4G and 5G networks. Select the WiFi name that does not end in “_5G”.
If your phone is attempting to connect to the 5G network, try “forgetting” or temporarily disabling the 5G network.
If you are unsure, or if the 2.4G and 5G networks do not have separate names, please contact your internet service provider.
My smart air fryer won’t connect to the VeSync app.
Close and relaunch the VeSync app.
Reset the smart air fryer by pressing and holding for more than 5 seconds until blinks rapidly on the display. Your air fryer will automatically be in Configuration Mode and ready for setup.
My smart air fryer is offline.
The smart air fryer will appear offline in the app if it is unplugged, or if it is plugged into an outlet that does not have power.
Make sure the air fryer is on, then refresh the VeSync menu by swiping down on the screen.
Make sure your router is connected to the internet, and your phone’s network connection is working.
Reset the smart air fryer:
Delete the smart air fryer from the VeSync app. Swipe left (iOS) or tap and hold (Android), and tap Delete.
Reset the smart air fryer. Press and hold for more than 5 seconds until blinks rapidly on the display.
Reconfigure your smart air fryer with the VeSync app.
Note: Power outages, internet outages, or changing WiFi routers may cause your smart air fryer to go offline.
WARRANTY
Arovast Corporation warrants all products to be of the highest quality in material, craftsmanship, and service, effective from the date of purchase to the end of the warranty period. Warranty lengths may vary between product categories.