L Left earbudR Right earbud Charging case’s battery charger indicator Charging case’s battery level indicator

Battery Charging

Note: Outlier Air / Air Sports will turn on / off automatically when removed /placed back into the charging case

Note: Remember to charge the charging case and earbuds regularly even if you intend to put them away for long-term storage. This ensures protection towards the battery’s general health and to maintain long-term charge capacity

Bluetooth® Pairing

i) Initial PairingNote: The first earbud removed from the charging case will act as the main unit

ii) Pairing of the Second Earbud

Note: A Bluetooth pairing request for the secondary earbud will automatically pop out after the initial pairing with the main earbud.The other earbud will automatically pair with the main earbud upon successful connection

iii) Subsequent Pairing

Note: To pair the earbuds to another device, ensure that Bluetooth is OFF on the paired device, then press and hold the main earbud for three seconds.When the earbud begins flashing in red and blue to indicate Bluetooth Pairing mode, pair the earbuds to the desired device


Note: Activate voice assistant by pressing on the main earbud’s button twice

Incoming Calls

Earbuds Fit Guide

Note: Gently push and wiggle the earbuds into the respective ear canals until a good seal is made to ensure proper fitting

Master Reset

Note: Earbuds will flash in blue when Master Reset is complete. Master Reset is reserved for cases where users encounter issues while earbuds are in use or during situations such as:Bluetooth Pairing failure, random LED flashing, failure to pair secondary earbud with the main earbud or to reset all data

Technical Specifications

Headphones drivers 

  • 5.6 mm Graphene-enhanced Driver
  • Frequency Response: 20–20,000 Hz


  • Type: Omni-directional
  • Frequency Response: 100–10,000 Hz
  • Sensitivity (1 kHz): -42 dB / Pa


  • USB Type-C (charging), Bluetooth 5.0

Bluetooth profiles

  • A2DP (Wireless Stereo Bluetooth)
  • AVRCP (Bluetooth remote control)
  • HFP (Hands-free profile)

Wireless operating range

  • Up to 10m / 33 ft
  • RF Output Power: < 4 dBm
  •  Operating Frequency: 2402–2480 MHz

Charging time

  • 2 hours


  •  Up to 30 hours
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Audio codec

  • SBC, aptX™ , AACOperating temperature
  • 0–45°CBattery
  • Earpiece (Left and Right)Lithium-ion polymer battery: 3.7V 60 mAh 0.222 Wh
  • Battery charging caseLithium-ion polymer battery: 3.7V 380 mAh 1.406 WhInput: 5V 1A

Note: Compliance markings are located at the bottom of the product

Creative True Wireless Stereo Earbuds: Connection breaksSUMMARY:This article highlights phenomena and recommendations for music cutting out and earbuds that do not stay connected.When pairing a smart mobile device with TWS (True Wireless Stereo) earbuds, the signal is strongest when there is a line of sight between the pairing devices.If the signal passes through the body, which is mostly made up of water fluid, it may get absorbed, which may result in pairing difficulty. If the mobile device is already connected to the TWS earbuds, it may result in signal loss or the earbuds may get disconnected.Therefore, it is recommended to place the smart mobile device on the same side as the main connected earbud; thereby bypassing the body barrier. For example, left earbud is paired as the main connected earbud, the smart mobile device should be placed in the left pocket of your pants and vice versa.

Hereby, Creative Labs Pte. Ltd. declares the Bluetooth headset, model no. EF0830 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at


Creative warrants that the accompanying product is free from material or workmanship defects for a period of 12 months (non-transferable Creative Warranty period) from your purchase date. In the event of a genuine product failure, Creative will assume repair or part replacement (new or refurbished) within the Creative Warranty period. However, this Creative Warranty does not cover (among other things) consumable parts, such as batteries or protective coatings that, due to their nature, tend to diminish over time, normal wear and tear, abnormal usage, improper storage and handling, unauthorized modifications or repair, damages arising from an Act of God and theft. In the event of a genuine product failure, you must provide Creative with the product and proof of purchase of the product by a dated itemized receipt.This is only a summary of the Creative Warranty terms. For the full details on the Creative Warranty period of your product, Creative Warranty terms, product returns, and repair procedure, and Creative Customer Support services and contact information, you are advisedto refer to the full version of the Creative Warranty at Web site also recommend you to register your product with us at to enjoy a host of additional product benefits that includes the latest news and promotions. Note that your entitlement to the Creative Warranty is not dependent on product registration.NOTE: This warranty gives you specific legal rights. You may have other rights, which vary from country to country. Certain limitations in this warranty are not permitted by the jurisdiction of some countries, so some limitations here may not apply to you.Product name: Creative Outlier Air, Creative Outlier Air SportModel no.: EF0830FCC ID:2AJIV-EF0830IC: 20469-EF0830CMIIT ID: 2019DJ4418

R 201-180918T D 18 0203 201

Please visit for the user guide, safety, and regulatory information, ErP information where applicable, and battery removal instruction which is meant strictly for independently qualified professionals.Please visit for all other support related to your product.

© 2019 Creative Technology Ltd. All rights reserved. Creative, the Creative logo, and Outlier are trademarks or registered trademarks of Creative Technology Ltd in the U.S. and/or other countries. The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Creative Technology Ltd is under license. All other trademarks are property of their respective owners. Specifications are subject to change without notice.PN: 03EF083000003 Rev A


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