DDS Air Pneumatic Compression Knee Brace User Manual

DDS Air ™

Pneumatic Compression Knee Brace

[Please read the manual completely, before attempting to use your brace]

USER MANUAL

Product Description & Overview

  • Product Description: Pneumatic Compression Knee Brace
  • Product Name: DDS Air™
  • Performance Usage: See User Manual
  • Product Weight: S 135g, M 141g, L 152g
  • Packaging Unit(s): 1 Set

Safety & Precaution

In order to ensure safe & proper use of your bracing unit, please read the following steps carefully.

  1. Read your User Manual thoroughly before use of your unit. After reading, always keep the manual in a safe place for easy follow-up and reference.
  2. Do not attempt to disassemble or modify your unit, as this may cause malfunction.
  3. Contact your physician immediately if you feel any discomfort, pain, swelling and/or poor blood circulation. This is especially important for patients with peripheral vascular disease, neuropathy and/or sensitive skin.
  4. Only use the DDS Air™ for its intended use and do not use in a manner that poses a risk of damaging the unit, or causing potential injury.

Product Structure & Parts

Please follow the illustrations below, as a guideline when preparing your brace for wash or use.

Sizing and Fitting Instruction

Check Before Use

  1. Please make sure that each part of the brace is intact & properly attached, as well as fully deflated.
  2. Make sure that no foreign materials are on the air inlet or pump, to ensure proper inflation.
  3. Double check to make sure that your brace is in positioned correctly & right side up [as seen below].

Wearing Your Brace

Please make sure that your brace has been worn properly before inflating, to ensure safe use.

Correctly Worn

Incorrectly Worn

Removing/Deflating Your Brace

  1. Release the air completely, by pressing the air inlet button.
  2. After deflating, detach the upper/lower Velcro Straps and carefully remove your leg.
  3. Make sure that the brace has been completely deflated, before storing till next use.

Maintenance / Storage Instruction

Cleaning Care

  1. Wash by hand in lukewarm water, using a mild detergent.
  2. Do not leave the product in water for an extended length of time, and do not wash with other items.
  3. After washing, dry naturally. Do not use a dryer, which may cause damage from excessive heat.

Storage Instruction

  1. After cleaning your brace and all components, reassemble the unit for storage until your next use. Make sure that all sponge padding and straps are completely dry before reassembly.
  2. Keep your unit in a well ventilated area, away from direct sunlight or heat, and free of moisture.
  3. Do not fold or bend any part of the brace unnecessarily, in order to avoid damage or deforming of your brace.
  4. If you will not be using your brace again for an extended period of time, store it inside a container and keep in a cool, dry place.

Warranty Policy

[Limited – 1 Year]

DDS, Inc. prides itself on quality construction and manufacturing of our products. All products undergo strict quality control and inspection processes to guarantee the best product for our customers. However, that being said, we offer a 1 year warranty on our products in the case of a defect in our workmanship or materials.

DDS, Inc. will repair or replace the unit free of charge for a period of 1 year, from original purchase date. In order to qualify for this warranty, you must be sure to submit your completed warranty card at time of purchase. We will also need proof of purchase from yourself or the chosen supplier through whom you obtained our unit. You must contact our staff prior to sending in your product, in order to obtain a RMA # (Return Merchant Authorization). Once we receive your unit, we will conduct a quality inspection over the entire brace to determine the cause of the malfunction. Should we be able to repair your brace, we will do so free of charge and ship your unit back to you. In the case that the issue cannot be fixed by our experts, we will send you a new replacement unit.

This warranty does not apply for any misuse and/or deliberate mishandling of our products. Any implied warranty obligations or liabilities, including but not limited to the structural integrity of the brace, proper function and mechanics and/or quality of construction will qualify under the 1 year warranty. Return shipping fees and method chosen, will be the sole responsibility of the customer. Shipping via a traceable method is highly recommended as DDS, Inc. will not be responsible for any lost and/or unrecoverable merchandise via your chosen courier.

Please contact our offices at or via phone at 888-496-7440, to obtain your RMA # and with any inquiries you may have. More information can also be found at our website at www.ddsmed.com.

WARRANTY CARD

FIRST NAME: ____________________________

MI: __________

LAST: ___________________________ADDRESS 1: _____________________________________________________ADDRESS 2: _____________________________________________________CITY: ____________________________________

STATE: ____________

ZIP: ______________________PHONE (DAY): _____________________________

(EVENING): ________________________________EMAIL: _____________________________________PRODUCT INFORMATIONDATE OF PURCHASE: ___________________________________INVOICE/PURCHASE ORDER #: _______________________________________HOW DID YOU BECOME AWARE OF DDS?__________________________________________________________________________________________________________________________________________________________________

Mail to Service Center:DDS, INC.100 Commerce Way, Suite 5Hackensack, NJ 07601

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