DeLonghi Nespresso Lattissima Coffee Machine User Manual

Overview

See recipes on page 15Siehe Rezepte auf Seite 45 Vea las recetas en pág. 75Zie de recepten op pag. 107Viz recepty na straně 136Zobacz przepisy na str. 165 Смотри рецепты на странице 192

Specifications

Get online assistance by visiting: www.nespresso.com/help 

Safety Precautions

CAUTION / WARNINGELECTRICAL DANGERDISCONNECT DAMAGEDSUPPLY CORDDO NOT TOUCH SURFACES THAT BECOME HOT DURING AND AFTER OPERATION AND DESCALING:DESCALING PIPE AND  MILK SPOUT. USE HANDLES OR KNOBS.

CAUTION: WHEN YOU SEE THIS SIGN, PLEASE REFER TO THE SAFETY PRECAUTIONS TO AVOID POSSIBLE HARM AND DAMAGE. CAUTION: THE SAFETY PRECAUTIONS ARE PART OF THE APPLIANCE. READ THEM CAREFULLY BEFORE USING YOUR NEW  APPLIANCE FOR THE FIRST TIME. KEEP THEM IN A PLACE WHERE YOU CAN FIND AND REFER TO THEM LATER ON.

INFORMATION: WHEN YOU SEE THIS SIGN, PLEASE TAKE NOTE OF THE ADVICE FOR THE CORRECT AND SAFE USAGE OF YOUR APPLIANCE.

  • The appliance is intended to prepare beverages according to these instructions.
  • Do not use the appliance for other than its intended use.
  • This appliance has been designed for indoor and non-extreme temperature conditions use only.
  • Protect the appliance from direct sunlight effect, prolonged water splash, and humidity.
  • This is a household appliance only. It is not intended to be used in: staff kitchen areas in shops, offices, and other working environments; farm houses; by clients in hotels, motels, and other residential type environments; bed and breakfast type environments.
  • This appliance shall not be placed in a cabinet when in use.
  • This appliance may be used by children of at least 8 years of age, as long as they are supervised and have been given instructions about using the appliance safely, and are fully aware of the dangers involved. Cleaning and user maintenance shall not be made by children unless they are older than 8 and they are supervised by an adult.
  • Keep the appliance and its cord out of reach of children under 8 years of age.
  • This appliance may be used by persons with reduced physical, sensory or mental capabilities, or whose experience or knowledge is not sufficient, provided they are supervised or have received instruction to use the device safely and understand the dangers.
  • Children shall not use the device as a toy.
  • The manufacturer accepts no responsibility and the guarantee will not apply for any commercial use, inappropriate handling or use of the appliance, any damage resulting from use for other purposes, faulty operation, non-professionals’ repair or failure to comply with the instructions.

Avoid risk of fatal electric shock and fire.

  • In case of an emergency: immediately remove the plug from the power socket.
  • Only plug the appliance into suitable, easily accessible, earthed mains connections. Make sure that the voltage of the power source is the same as that specified on the rating plate. The use of an incorrect connection voids the guarantee.
  • In case of plug incompatibility with the socket, use an adaptor ensuring the ground continuity between the machine and the network.

The appliance must only be connected after installation.

  • Do not pull the cord over sharp edges, clamp it or allow it to hang down.
  • Keep the cord away from heat and damp.
  • If the supply cord or the plug are damaged, they must be replaced by the manufacturer, its service agent or similarly qualified persons, in order to avoid all risks.
  • Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair or adjustment.
  • If an extension cord is required, use only an earthed cord with a conductor cross-section of at least 1.5 mm 2 or matching input power.
  • To avoid hazardous amage, never place the appliance on or beside hot surfaces such as radiators, stoves, ovens, gas burners, open flame, or similar.
  • Always lace it on a horizontal, stable and even surface. The surface must be resistant to heat and fluids, like water, coffee, descaler or similar liquids.
  • Disconnect the appliance from the mains when not in use for a long period. Disconnect by pulling out the plug and not by pulling the cord itself or the cord may become damaged.
  • Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, andbefore cleaning the appliance.
  • Always attach plug to appliance first, then plug cord into the wall outlet. To disconnect, stop any preparation, turn any control to “off”, then remove plug from wall outlet.
  • Never touch the cord and the plug with wet hands.
  • To protect against fire, electric shock, and injury to persons, do not immerse cord, or plugs, in water or other liquid.
  • Never immerse the appliance or part of it in water or other liquid Never put the appliance or part of it in a dishwasher, except the Rapid Cappuccino System.
  • Electricity and water together is dangerous and can lead to fatal electrical shocks.
  • Do not open the appliance. Hazardous voltage inside!
  • Do not put anything into any openings. Doing so may cause fire or electrical shock!
  • The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock or injury to persons.

Avoid possible harm when operating the appliance.

  • Never leave the appliance unattended during operation.
  • Do not use the appliance if it is damaged, has been dropped, or not operating perfectly. Immediately remove the plug from the power socket. Contact Nespresso or Nespresso authorized representative for examination, repair, or adjustment.
  • A damaged appliance can cause electrical shocks, burns and fire.
  • Always completely close the lever and never lift it during operation. Scalding may occur.
  • Do not put fingers under coffee outlet, risk of scalding.
  • The surface of the heating element remains hot after use and the outside of the appliance may retain the heat for several minutes depending on use.
  • Do not put fingers into capsule compartment or the capsule shaft. Danger of injury!
  • Do not touch surfaces that become hot during and after operation and descaling: descaling pipe and milk spout. Use handles or knobs.
  • If coffee volumes higher than 150 ml are programmed: let the machine cool down for 5 minutes before making the next coffee. Risk of overheating!
  • Water could flow around a capsule when not perforated by the blades and damage the appliance.
  • Never use an already used, damaged or deformed capsule.
  • If a capsule is blocked in the capsule compartment, turn the machine off and unplug it before any operation. Call Nespresso or Nespresso authorized representative
  • Always fill the water tank with cold, fresh drinking water.
  • Empty water tank if the appliance will not be used for an extended time (holidays, etc.).
  • Replace water in water tank when the appliance is not operated for a weekend or a similar period of time.
  • Do not use the appliance without the drip tray and drip grid to avoid spilling any liquid on surrounding surfaces.
  • The machine is not intended for use with raw milk.
  • Do not use any strong cleaning agent or solvent cleaner. Use a damp cloth and mild cleaning agent to clean the surface of the appliance.
  • To clean machine, use only clean cleaning tools.
  • When unpacking the machine, remove the plastic film and dispose.
  • This appliance is designed for Nespresso coffee capsules available exclusively through Nespresso or your Nespresso authorized representative.
  • All Nespresso appliances pass stringent controls. Reliability tests under practical conditions are performed on randomly selected units. This can show traces of any previous use.
  • Nespresso reserves the right to change instructions without prior notice.

Descaling

  • Nespresso descaling agent, when used correctly, helps ensure the proper functioning of your machine over its lifetime and that your coffee experience is as perfect as the first day.
  • Descale according to user manual recommendations, or consult the descaling information by visiting the Nespresso website www.nespresso.com/machinemaintenance

CAUTION: the descaling solution can be harmful. Avoid contact with eyes, skin and surfaces. The use of any unsuitable descaling agent may lead to machine component damage or an insufficient descaling process. For any additional questions you may have regarding descaling, please contact Nespresso.

SAVE THESE INSTRUCTIONSPass them on to any subsequent user.This instruction manual is also available as a PDF at nespresso.com

Packaging Content

Gran Lattissima

THE CLASSIC ESPRESSO EXPERIENCEWith the Nespresso Original system, you’re invited to enjoy the essence of an espresso, with or without milk. Inspired by the Italian coffee tradition, it’s a timeless experience at the touch of a button. The Nespresso Original machines and capsules offer an array of aromas to fit all coffee tastes. Espresso or lungo, black or in a recipe, always layered with a soft crema or an indulgent foam. This is only made possible thanks to the 19-bar pressure in every machine. It extracts the optimal flavours from each capsule, to reveal them in your cup. Nespresso Original, classic in its own way.

CAUTION: when you see this sign, please refer to the safety precautions to avoid possible harm and damage.

INFORMATION: When you see this sign, please take note of the advice for the correct and safe usage of your coffee machine.

Overview

Overview of machineMachine without Rapid Cappuccino System

B Machine with Rapid Cappuccino System (for milk-based recipes)

  1. Water tank (1.3 L)
  2. Lever
  3. Capsule compartment
  4. Steam connector door
  5. Steam connector
  6. Coffee outlet
  7. Drop collector housing
  8. Used capsule container
  9. Drip tray
  10. Small cup grid
  11. Small cup support
  12. Cup grid
  13. Drop collector
  14. Descaling pipe storage
  15. Descaling pipe
  16. Descaling pipe coverAlerts
  17. “DESCALING” : descaling alert refer to section “Descaling”
  18. “CLEAN” : milk system cleaning alert refer to section “Preparing Milk-based beverages”Tactile beverage buttons
  19. On-Standby button (standby mode consumption: 0.22 Wh)
  20. Lungo 110 ml
  21. Espresso 40 ml
  22. Ristretto 25 ml
  23. Cappuccino
  24. Flat white
  25. Caffè latte
  26. Hot milk
  27. Latte macchiato
  28. Hot foamRapid Cappuccino System ( R.C.S.)
  29. Milk froth regulator knob
  30. Milk container lid
  31. R.C.S. housing
  32. R.C.S. connector
  33. Lid detach buttons
  34. Milk spout connector
  35. Milk spout
  36. Milk aspiration tube
  37. Milk container
  38. “Remove knob” position
  39. “Froth” position
  40. “Clean” position

Milk recipes

CAPPUCCINO:A cappuccino is characterized by a milky coffee topped with a thick layer of milk froth on the top.

Recommended proportions:

Quantity: 100 ml milk foam 40 ml coffeeChoice of coffee:Ristretto or espresso capsuleChoice of cup:A cappuccino cupTips:The milk froth quality and aspect could be affected by the type, freshness and temperature of the milk (ideally stored at 4°C)

CAFFE LATTE:

A caffè latte is a coffee to which a generous amount of hot slightly frothed milk is added.Recommended proportions:

Quantity: 110 ml coffee / 140 ml milk / 60 ml milk foamChoice of coffee:Lungo capsuleChoice of cup:A recipe glassTips:The thin layer of milk froth on top should be about 1cm. It is usually brownish, tented with coffee colour.

LATTE MACCHIATO:A latte macchiato is a recipe in which coffee is poured into a glass full of frothed milk. It is characterised by the 2 “coffee-froth” layers.Recommended proportions:

Quantity: 230 ml milk foam/ 40 ml coffeeChoice of coffee:Ristretto or espresso capsuleChoice of cup:A recipe glassTips:The milk froth quality and aspect could be affected by the type, freshness and temperature of the milk (ideally stored at 4°C)

FLAT WHITE:A flat white is an espresso coffee to which a generous amount of hot slightly frothed milk is added.Recommended proportions:

Quantity: 40 ml coffee / 100 ml milk

Choice of coffee:Espresso or ristretto capsuleChoice of cup:A cappuccino cupTips:The layer of milk froth on top should be thin of about half centimeter. It is usuallly brownish, teinted with coffee colour and more liquid and shiny with very tiny bubbles.

First use or after a long period of non-use

CAUTION: first read the safety precautions to avoid risks of fatal electrical shock and fire.

NOTE: to turn off the machine, press the On-Standby button (standby mode consumption: 0.22 Wh).

  1. When unpacking the machine, remove the plastic film, water tank, drip tray, and capsule container. Adjust the cable length and store the excess in the cable guide under the machine.
  2. Rinse the water tank before filling with fresh potable water up to maximum level. Plug machine into mains.
  3. Switch the machine on by pressing the on-standby button- Blinking lights (coffee buttons): heating-up (25 s)- Steady lights: ready
  4. Rinsing: place a container (not provided with the machine) under coffee outlet and press the () button. Repeat three times. Machines are fully tested after being produced. Some traces of coffee powder could be found in rinsing water.
  5. Disassemble the Rapid Cappuccino System and clean all 6 components in the upper level of your dishwasher. In case a dishwater is not available, refer to the  “Hand Washing of Rapid Cappuccino System” section. After reassemble and re-attach the R.C.S. to the machine, use the (Clean) function before preparing milk beverage (refer to page 21). Refer to section “Assembling / Disassembling of Rapid Cappuccino System” section (refer to page 19).

Coffee preparation

 NOTE: during heat up, you can press any coffee buttons. The coffee will then flow automatically when the machine is ready.

  1. Lift the lever completely and insert the capsule.
  2. Close the lever and place a cup under the coffee outlet.
  3. Press the(), () or () button. Preparation will stop automatically.
  4. To stop the coffee flow or top up your coffee, press again. Lift and close the lever to eject the capsule into the used capsule container.

Assembling / Disassembling of Rapid Cappuccino System

NOTE: during heat up, you can press any coffee buttons. The coffee will then flow automatically when the machine is ready.

  1. Lift the lever completely and insert the capsule.CAUTION: When assembling the R.C.S., insert well the aspiration tube until it cannot move.
  2. Position the milk spout vertically to disassemble and to reassemble.
  3. Turn the Rapid Cappuccino System connector until the “unlock” symbol and extract it.
  4. Turn the milk froth regulator knob on the “remove knob” position and extract it.

Preparing Milk-based beverages

For a perfect milk froth, use skimmed or semi-skimmed, cow milk at refrigerator temperature (about 4°C). The milk system has not been designed to work with vegetable milk.

  1. Fill the milk container.Do not overfill the milk container: respect the MAX level. Close the milk container.
  2. Lift the lever completely and insert the capsule. Close the lever. Close the milk container and connect the Rapid Cappuccino System to the machine. Machine heats up for approximately 15 seconds (blinking lights).
  3. Place a Cappuccino cup or a Latte Macchiato glass under the coffee outlet and adjust milk spout position by rotating it up to the centre of the cup. Turn the milk froth regulator knob to the (Froth) position. The preparation starts after a few seconds and will stop automatically.
  4. Press the button relative to the desired milk-based beverage. See page 15 for further information on each milk-based beverage.CAUTION: the milk should not be kept for more than 2 days in the refrigerator. In the case the milk container is kept outside refrigerator for longer than  30 min, disassemble the Rapid Cappuccino System and clean all components (refer to dishwashing or handwashing recommendations).
  5. At the end of the preparation, the (Clean) alert illuminates orange to indicate it is necessary to clean the Rapid Cappuccino System.
  6. Place a container under the coffee outlet. Turn the milk froth regulator knob to (Clean) position. Milk system rinsing process starts and hot water combined with steam flows through the milk spout. The rinsing process stops automatically.
  7. Lift and close the lever to eject the capsule into the used capsule container.
  8. When the rinsing process is finished, the clean alert is resumed. Put back the knob to (froth) position.
  9. a If there is milk in the Rapid Cappuccino System:Disconnect the Rapid Cappuccino System from machine and place it immediately in the refrigerator. Close the machine steam connector door.NOTE: refer to section “Assembling/Disassembling of Rapid Cappuccino system”.

9. b  If there is no more milk in the R.C.S or not enough for the following recipes or 2 days have passed, before refilling it, disassemble the R.C.S and clean all the components in the upper side of your dishwasher. In case a dishwasher is not available, refer to section “Hand washing of Rapid Cappuccino System”.

Daily care

Do not use any strong cleaning agent or solvent cleaner. Use a clean damp cloth and mild cleaning agent to clean the surface of the machine. Do not put any machine components in dishwasher, except the Rapid Cappuccino System components, drip tray, and used capsule container. Always check if the component is dishwasher safe before putting it in dishwasher (see page 14)

  1. Lift and close the lever to eject the capsule into the used capsule container. Remove drip tray, used capsule container, cup support, and drop collector. Emptyand rinse. Remove water tank. Empty, rinse it before filling with fresh potable water.
  2. Place a container under the coffee outlet and press the (lungo) button to rinse.
  3. Clean the coffee outlet and machine surface with a clean damp cloth.

Hand washing of Rapid Cappuccino System

Dishwashing is recommended: when a dishwasher is not available, the Rapid Cappuccino System components can be washed by hand. The procedure must be performed after each use.

  1. Disassemble the Rapid Cappuccino System. Refer to section “Assembling / Disassembling of Rapid Cappuccino System”. Rinse away carefully any milk residue with hot potable water (40°C / 104°F). Remove all the visible dirt with a sponge.
  2. Soak all components in with hot potable water (40°C / 104°F) together with mild/soft detergent for at least 30 minutes and rinse thoroughly with hot potable water (40°C / 104°F). Do not use odor mild/soft detergents.
  3. Clean the interior of the milk tank, the milk spout connector, and the milk knob with mild/ soft detergent and rinse with hot potable water (40C/104F).* Ensure air inlet is clean. This will ensure perfect foam.Do not use abrasive material that might damage the surface of the equipment.
  4. Dry all parts with a fresh and clean towel, cloth or paper and reassemble. If the Rapid Cappuccino System was very dirty, proceed with two rinsing of the system by turning the milk froth regulator knob to (Clean) position. Milk system rinsing process starts and hot water combined with steam flows through the milk spout.

If you see that after the cleaning process the Rapid Cappuccino System is still dirty, we recommend purchasing a new one addressing to a Service Centre.

Programming quantity

NOTE: Please refer to the factory settings section for min/max programmable quantities.

  1. Touch and hold the button relative to the drink you want to program for at least 3 s. to enter the programming mode. Brewing starts and the button blinks fast.
  2. Release button when desired volume is reached. If the recipe includes other ingredients, press again the button and keeps pressed until the desidered volume is reached, then release. When the last ingredient is delivered (see charts on page 25), button blinks 3 times to confirm the new drink volume. Drink volume is now stored for the next preparations.

Restoring quantity to factory settings

  1. Switch the machine ON.NOTE: remove milk jug.
  2. Press simultaneously (hot milk ) and (flat white) buttons for 3 seconds to enter Menu mode: descaling and clean alert start blinking. NOTE: the Menu mode exits automatically after 30 seconds if no actions are performed or can be exited manually by pressing simultaneously(hot milk) and (flat white)  buttons for 3 seconds.
  3. Press(flat white): it blinks.
  4. Press () button: it blinks 3 times rapidly to confirm restoring the quantity to factory setting

Factory settings

CAUTION: if coffee volumes higher than 150 ml are programmed: let the machine cool down for 5 minutes before making the next coffee. Risk of overheating!

Recipes charts (default quantities)

Recipe Ingredients and Machine Sequence Quantity (ml)
Coffee 110
Coffee 40
 Coffee 25
Milk 200
1. Milk foam2. Coffee 23040
1. Milk foam2. Coffee 10040
Milk 150
1. Coffee2. Milk3. Milk foam 11014060
1. Coffee2. Milk 40100

NOTE: the milk froth volume depends on the kind of milk that is used and its temperature.

NOTE: We recommend you to keep factory settings for (espresso) and (lungo) to ensure the best in-cup results for each of our coffee varieties.

Coffee volume can be programmed from 15 to 130 ml, depending on the recipe.

Max milk (+ milk foam, if required by the recipe) volume programmable: 400ml.

Descaling

CAUTION: refer to safety precautions.

NOTE: descaling time is approximately 20 minutes. NOTE: To ensure the proper functioning of your machine over its lifetime and that your coffee experience is as perfect as the first day, follow the below process.

  1. Descale the machine when (descaling) alert shines orange in ready mode.
  2. Lift and close the lever to eject any capsules in the used capsule container.
  3.  Empty the drip tray, used capsule container, cup support, and drop collector. Fill the water tank with 100 ml of Nespresso descaling agent. Add water up to the Descaling mark on the water tank (~500 ml).
  4. Take the descaling pipe situated at the back of the machine and plug the descaling pipe into steam connector of machine. Replace water tank.
  5. The machine enters the descaling mode. The descaling alert blinks orange during the entire descaling process. The flat white button illluminates white.
  6. Place a container with a minimum 1 litre capacity under both the coffee outlet and under the descaling pipe nozzle.
  7. Press the (flat white) button. Descaling product flows alternately through the coffee outlet, descaling pipe, and drip tray. When the descaling cycle is finished (water tank runs empty), the flat white button shines.
  8. Empty the drip tray, used capsule container, cup support, and drop collector, rinse out and fill the water tank with fresh potable water up to level MAX.
  9. Press the (flat white) button again. The rinsing cycle continues through the coffee outlet, descaling pipe, and drip tray until the water tank turns empty.
  10. Once the rinsing process is finished, the machine switches off. Remove descaling pipe with handles or knobs, and store it. Empty drip tray and used capsules container. Fill the water tank with fresh potable water.WARNING: Descaling pipe becomes hot during operation. Use handles or knobs to avoid possible burns.
  11. Clean the machine using a damp cloth. You have now finished descaling the machine.NOTE: If the descaling cycle is not completed correctly (e.g. no electricity, pipe disconnection, insufficient water in the tank ) the machine requests to repeat the cycle from the beginning.

Water hardness setting

  1. Take water hardness sticker placed on the first page of the user manual and place it underwater for 1 second.
  2. The number of red squares indicates the water hardness level.
  3. Switch the machine ON.NOTE: remove milk jug.
  4. Press simultaneously (hot milk) and (flat white) buttons for 3 seconds to enter Menu mode: descaling and clean alert start blinking.NOTE: the Menu mode exits automatically after 30 seconds if no actions are performed. It can be exit manually by pressing simultaneously (hot milk) and (flat white)  buttons for 3 seconds.
  5. Press (cappuccino) button.
  6. The number of red squares indicates which button you should press (see table below). Now, within 30 seconds, you can set the desired value by pressing the corresponding button. They blink 3 times rapidly to confirm new value. The menu exits automatically and machine returns to ready mode.

Emptying the system before a period of non-use, for frost protection or before a repair

  1. Switch the machine ON.NOTE: remove milk jug.
  2. Remove the water tank. Lift and close the lever to eject any remaining capsule. Place a container under the coffee outlet.
  3. Press simultaneously (hot milk) and (flat white) buttons for 3 seconds to enter Menu mode: descaling and clean alert start blinking.NOTE: the Menu mode exits automatically after 30 seconds if no actions are performed. It can be exit manually by pressing simultaneously (hot milk) and (flat white)  buttons for 3 seconds.
  4. Press (espresso).
  5. Press the () button for confirmation. Once pressed, the emptying starts. All buttons blink alternately: emptying mode in progress. When the process is finished, the machine switches off automatically.

NOTE: appliance will be blocked for approximately 10 minutes after emptying.CAUTION: Storing the machine in a cold environment, might cause damages by frost to the water circuit and create leakages.

Changing Automatic power off

This machine is equipped with an excellent energy consumption profile as well as an automatic power-off function (0W) which enables you to save energy. Based on factory settings, the appliance switches off after 9 minutes after last use.

  1. Switch the machine ON.NOTE: remove milk jug.
  2. Press simultaneously (hot milk) and (flat white) buttons for 3 seconds to enter Menu mode: descaling and clean alert start blinking.
  3. Press (ristretto).
  4. Now, within 30 seconds, you can change the automatic power off and set the desired value by pressing the corresponding button. See table for more details.They blink 3 times rapidly to confirm new value. The menu exists automatically and machine returns to ready mode.

Automatic power offTroubleshooting

No light indicator. – Check the mains, plug, voltage, and fuse. In case of problems, call Nespresso.
No coffee, no water. – Water tank is empty. Fill water tank.– Descale if necessary; refer to section “Descaling”.
Coffee comes out very slowly. – Flow speed depends on the coffee variety.– Descale if necessary; refer to section “Descaling”.
No coffee, just water runs out (despite inserted capsule). – In case of problems, send appliance to repair or call Nespresso.
Coffee is not hot enough. – Preheat cup.– Descale if necessary; refer to section “Descaling”.
Capsule area is leaking (water in capsule container). – Position capsule correctly. If leakages occur, call Nespresso.
Irregular blinking. – Send appliance to repair or call Nespresso.
All buttons blink simultaneously for 10 seconds and then machine switches off automatically. – Error alarm, machine needs repair. Send appliance to repair or call Nespresso.
All coffee buttons blinking fast 3 times and then machine goes back in ready mode. – Water tank is empty.
Descaling and clean alerts blink. – Machine is in menu mode, press simultaneously hot milk and flat white buttons for 3 seconds to exit menu mode or wait 30 seconds to exit automatically.– Descaling has not properly completed. Repeat the descaling cycle.
Descaling alert shines orange. – Machine triggers descaling alert according beverages consumption usage. Descale machine. Refer to section “Descaling”.
Descaling alert blinks orange and flat white button steady light. – Machine is in descaling mode. Press flat white button to start descaling process.
Clean alert shines orange. – Disassemble the Rapid Cappuccino System and clean all components in the upper side of your dishwasher. In case a dishwasher is not available, refer to section “Hand washing of Rapid Cappuccino System”.
All coffee buttons and all milk recipe buttons flash alternatively. – Machine overheat, wait until machine cools down.– Appliance will be blocked for approximately 10 minutes after emptying procedure (refer to section “Emptying the system before a period of non-use, for frost protection or before a repair”).
Lever cannot be closed completely. – Empty capsule container. Make sure that no capsule is blocked inside the capsule container.
Quality of Milk froth is not up to standard. – Use skimmed or semi-skimmed cow milk at refrigerator temperature (about 4° C).– Milk froth regulator knob is on position. Turn it to (Froth) position.– Rinse after each milk preparations (see section “Hand Washing of Rapid Cappuccino System”).– Descale the machine (refer to section “Descaling”).– Do not use frozen milk.– Ensure the air aspiration part is clean. Refer to the section “Hand washing of Rapid Cappuccino System”.– Ensure all the components of the Rapid Cappuccino System are well assembled.
I cannot enter Menu mode. – Be sure to remove the milk jug.– Be sure to press simultaneously hot milk and flat white buttons for 3 seconds.– Be sure to remove descaling pipe.
Milk jug cannot be dismantled. – Press the buttons on the sides of the milk jug to remove the parts.– Refer to section “Assembling / Disassembling of Rapid Cappuccino System”.
Turn off the machine. – Press the on-standby button (The machine is on stand-by – consumption 0.22 Wh).
Milk jug is inserted but the milk buttons are not enabled – The milk froth regulator knob is on (Clean) position. Turn it to (Froth) position.

Contact Nespresso

As we may not have forseen all uses of your appliance, should you need any additional information, in case of problems or simply to seek advice, call Nespressoor your Nespresso authorized representative.Contact details for your nearest Nespresso or your Nespresso authorized representative can be found in the «Welcome to Nespresso» folder in your machinebox or at nespresso.com

Limited Guarantee

De’Longhi warrants this product against defects in materials and workmanship for a period of two years from the date of purchase. during this period, De’Longhi will either repair or replace, at its discretion, any defective product at no charge to the owner. Replacement products or repaired parts will be guaranteed for only the unexpired portion of the original warranty or six months, whichever is greater. This limited warranty does not apply to any defect resulting from accident, misuse, improper maintenance, or normal wear and tear. Except to the extent allowed by applicable law, the terms of this limited warranty do not exclude, restrict or modify, and are in addition to, the mandatory statutory rights applicable to the sale of the product to you. If you believe your product is defective, contact Nespresso for instructions on where to send or bring it for repair. Please visit our website at www.nespresso.com for contact details.AUSTRALIA AND NEW ZEALAND: How to Claim Under the De’Longhi WarrantyIf you believe your product is defective, call 1800 623 033 (AU) or 0800 234 579 (NZ)”. Addresses: Nespresso Australia, Level 4, 201 Miller St., North Sydney,  NSW 2060. Nespresso New Zealand, Level 3, 12-16 Nicholls Lane, Parnell, Auckland, 1010. Nespresso will bear the costs of any product sent back to them.

AUSTRALIA ONLY: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Disposal and Environmental Protection

Your appliance contains valuable materials that can be recovered or recycled. Separation of the remaining waste materials into different types facilitates the recycling of valuable raw materials. Leave the appliance at a collection point. You can obtain information on disposal from your local authorities.

References

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