1. Front camera2. Speaker3. Menu button4. Four-way navigation keys5. Call button6. Voicemail7. International prefix/Symbols8. Microphone9. Headset socket10. Charging socket
11. Volume keys12. Clear button13. End call / Back /Power on/off14. OK-button15. Input method/Silent mode16. Second microphone17. Assistance button18. Main camera19. Camera flash and Flashlight20. Loudspeaker
Note! All illustrations are for illustrative purposes only and may not accurately depict the actual device.The items supplied with your phone might vary depending on the software and accessories available in your region or offer by your service provider. You can obtain additional accessories from your local Doro dealer. The supplied accessories provide the best performance with your phone.IMPORTANT!Your device may use data services and you may incur additional charges for data services, such as messaging or using location services depending on your data plan. Werecommend that you check your data rates for your subscription with your service provider.
GET STARTED
When you first get your phone, there are a few actions that you need to take before starting to use it.Tip: Remove the plastic screen protector.1.1. Unbox your new phoneThe first step is to unbox the phone and assess the items and equipment included in the delivery. Make sure to read through the manual so you can familiarize yourself with theequipment and the basic functions.
The items supplied with the device and any available accessories may vary depending on the region or service provider.
The supplied items are designed only for this device and may not be compatible with other devices.
Appearances and specifications are subject to change without prior notice.
You can purchase additional accessories from your local Doro retailer.
Make sure they are compatible with the device before purchase.
Only use batteries, chargers, and accessories that have been approved for use with this particular model.Connecting other accessories may be dangerous and may invalidate the phone’s type approval and warranty.
Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Doro website.
Insert the memory card, SIM card, and batteryImportant!Turn off the phone and disconnect the charger before removing the battery cover.Remove the battery cover:
Important!Be careful not to damage your fingernails when you remove the battery cover.Do not bend or twist the battery cover excessively as it may get damaged.Insert the SIM card:Note! Take care not to scratch the metallic contacts on the cards when inserting them into the cardholders.
Insert the micro-SIM or USIM card provided by the mobile service provider.You can insert a second micro SIM or USIM card so you can have two phone numbers or service providers on a single device. Data transfer speeds may be slower, in some cases, if two SIM cards are inserted in the device than when one SIM card is inserted.Note! This device only accepts micro SIM/USIM cards (3FF). The use of incompatible SIM cards may damage the card or the device and may corrupt data stored on the card. If you are using only one SIM card, we recommend using SIM1.Insert the memory card:You may optionally install a memory card in the phone to increase the storage space of your phone to be able to store more files, pictures, videos, etc. Make sure that the memory card’s contacts are facing downwards, as shown above. Compatible card type: MicroSD, MicroSDHC, MicroSDXC. Incompatible cards may damage the card itself,the device, and corrupt data stored on the card.Insert the battery:Insert the battery by sliding it into the battery compartment with the contacts facing downwards to the left.Replace the battery cover.
1.2. ChargeWhile it’s possible that your phone will already come with enough charge to be powered on right out of the box, we recommend giving it a full charge before first use.CautionOnly use batteries, chargers, and accessories that have been approved for use with this particular model.Connecting other accessories may be dangerous and may invalidate the phone’s type approval and warranty.When the battery is running low, appears and a warning signal is heard. Connect the mains adapter to a wall socket and to the charging socket.Alternatively, connect the cable to the charging socket on the phone to a USB port on a computer.1.3. Save energyWhen the battery is fully charged, disconnect the charger from the device and unplug the charger from the wallsocket.To save power the screen goes off after a while. Press any button to wake the screen up. Batteries degrade over time, which means that call time and standby time will normallydecrease with regular use. During extended operation, the device may feel warm. In most cases, this is normal. To avoid getting too warm, the device may switch off duringcharging.1.4. Turn the phone on and off
Press and hold(red) to turn on and off.
If the SIM card is valid but protected with a PIN code (Personal Identification Number), Enter SIM PIN appears. Enter the PIN code and press the center keyOK. Delete any mistyped number using.
Note! If PIN and PUK codes were not provided with your SIM card, please contact your service provider.Please also note that if you use more than one SIM card, the PIN and PUK codes might differ between SIM1 and SIM2.Attempts: # shows the number of PIN attempts left. When no more attempts remain, PIN blocked appears. The SIM card must now be unlocked with the PUK code (Personal Unblocking Key).
Enter the PUK code and confirm with OK.
Enter a new PIN code and confirm with OK.
Re-enter the new PIN code and confirm with OK.
GET TO KNOW YOUR PHONE
When starting the telephone for the first time, you are guided by the Start-up wizard to set some basic settings.Select the setting you would like to change.When ready, scroll to the end and press Finish.2.1. Descriptions in this documentDescriptions in this document are based on your phone’s setup at the time of purchase. Instructions normally start from the home screen. Press(red) to reach the home screen. Some descriptions are simplified.The arrow () indicates the next action in step-by-step instructions.2.2. Handle the phoneCall(green):
Dial a number or answer an incoming call.
Enter the call log.
End call/Back/Power on and off(red):
Press to end calls.
Pres to return to the previous screen.
Long press to power on or off.
Menu/options button/notifications
If the phone is locked, press the menu button to unlock it.
From the Home screen, press to view notifications.
From other screens, press to see more options available in that menu.
Assistance:
Press to make an assistance call.
Clear:
Press to clear the previous character.
Navigation keys:
(A) Use the Four-way navigation keys to navigate up, down, left, and right. These keys will be shown as in the rest of this document.
(B) Use the center button to select items and confirm actions. This button will be shown as OK in the rest of this document
Note! Navigation in some third-party apps might work differently.2.3. Easy mode actions“Easy mode” is Doro’s unique telephone menu which is action-based and allows you to navigate your phone, by just asking yourself, “What do I want to do?”. Select one ofthe available actions as a shortcut for your next step.
Volume control:Use + and – on the side of the device to adjust the sound volume. During a phone call, it adjusts the earpiece volume.Set the language:The default language is determined by the SIM card.Settings System Languages & input LanguageSet the time and date:The time and date can automatically be sent.Settings System Date & time.2.4. Enter text
Press the button corresponding to the letter until the appropriate character appears.
Press for a list of special characters. Select the desired character using the Four-way navigation key and press OK to enter it.
Use the Four-way navigation key to move the cursor within the text.
Press Clear to erase characters.
Press to cycle upper case, lower case, numerals, and predictive text.
Change the writing language:
Press and hold for a list of available languages.
Select language and press OK to confirm.
Enter text with predictive text:For fast and accurate typing, you can use the intelligent predictive text input method.While texting, press to select the input method.Enter phone numbers:Note: For international calls, always use + before the country code for best operation. Press twice for the international prefix +.You can dial or save phone numbers with pauses for use with automated systems, such as voicemail or credit card billing numbers. There are two types of pauses available on your phone, press and hold repeatedly until the desired character is shown. The comma (,) is for pause, and the semicolon (;) is to wait for user activation.
CALLS
3.1. Make a call
Enter the phone number.
Press(green) to call.
Press(red) to end the call.Note! There is no dial tone. As long as the phone is turned on, it is ready for use.
3.2. Make a call from the contacts list
Press Contacts.
Use to scroll through the contacts, or press to search the phonebook.
Select the wanted contact and press OK.
Press(green) to dial the selected entry.
3.3. Receive a call
Press(green) to answer.
Silence an incoming call
When a call comes in, press Volume keys to silence the ring tone.
3.4. Call logReceived, missed and dialed calls are saved in a call log.Retrieving and dialing:
Press (green).
Use to scroll through the call log= Incoming call= Outgoing call= Missed call
Press (green) to dial the highlighted number.
CONTACTS
4.1. Create a contact
PressContacts Create a new contact
Enter relevant contact information.
When done, press and select Save.
Tip: Depending on the selected storage location, the types of information you can save may vary.Press to see more options for the contact.4.2. Create ICE entry (In Case of Emergency)First responders can access additional information such as medical information from the victim’s phone in case of emergency. In the event of a trauma, it is critical to have this information as early as possible to increase the chances of survival. All fields are optional, but the more information provided the better.
PressContacts ICE.
Fill in as much information as possible.
Add ICE contacts from the list of contacts.
Press Save when done.
SOS/112 CALLS
As long as the phone is switched on, it is always possible to place an SOS call by entering the main local emergency number for your present location followed by (green). Some networks accept calls to emergency numbers without a valid SIM card. Contact your service provider for more information.Note! Sometimes an emergency call cannot be placed due to network, environmental, or interference issues.
ASSISTANCE BUTTON
The Assistance button on the back of the phone allows easy access to your predefined help contacts in case of an emergency. Make sure that the assistance function is activated before use. See the full manual on how to activate the service.The assistance button can now be used in two different modes, the basic assistance mode or let the service Response by Doro handle it.With Response by Doro setup, relatives/helpers can receive assistance alarm via the smartphone app Response by Doro.See the full manual for more information.Settings Assistance
RESPONSE BY DORO
Response by Doro is an app that lets a relative (Responder) receive alarms from the Doro phone user in case of an emergency. It also gives the relative the opportunity to manage some basic settings on the phone of the Senior user from an app.The app, Response by Doro, can be found in Play Store for Android devices and in App Store for iOS devices.There can be many Responders, but the first person that sets up an account and invites the Senior user will be the admin for the group of Responders.The group of Responders can be just one Responder or many that can assist the Senior.See the full manual for more information.
CAMERA
Note: To get sharp photos, wipe the lens clean with a dry cloth.
Press the shortcut button, or, press Camera.
Press or OK to take a photo.
MESSAGES
9.1. Create a messageCreate, edit and read messages. A text message will be converted to a picture message automatically when media files (music, video, etc.) are attached.
Press Messaging New message.
Enter the recipient’s phone number in the To field. Or select to select one or more recipients from your contacts.
Scroll down and type your message.
Press for further options.
When done, press Send or
Note! If you choose to send to multiple contacts, you will be charged for each one.Important!Some features use Internet data services and that can be costly. We recommend that you check your data service rates with your service provider.
WI-FI CONNECTION
You need an Internet connection to use the Internet and the e-mail features. To reduce data traffic costs, it is recommended to use Wi-Fi connections when available, instead of using the more costly Mobile Data Connection.Contact your service provider for detailed subscription costs before activating.You may already have Wi-Fi in your home and it’s often available at workplaces. Take advantage of free networks in coffee shops, hotels, trains, and libraries. Connecting to the Internet with Wi-Fi doesn’t incur additional data traffic costs unless you have to pay to get on the wireless network.
Press Settings Network & Internet Wi-Fi.
Select On.
Select the available network you want to connect to.
If the network is secured with a password, enter the password and select Connect.
Tip:is shown in the status bar when connected.Note! Keep in mind that your phone remembers the Wi-Fi networks you connect to. If Wi-Fi is turned on, the phone automatically connects to the network next time you are within reach. Some open networks require you to log in to a webpage before gaining access to the network.
BROWSER
Use the web browser to access the Internet.
PressBrowser.
Select any of the available sites or navigate to Search or type URL.
E-MAIL
E-mail accounts, like Gmail and Yahoo, may require that you modify some of the account settings before you are able to access e-mails on your new Doro phone. To avoid problems signing in from your phone, you may need to log into your Gmail / Yahoo account from a computer first.Press E-mail.12.1. Gmail & Yahoo Mail:
Use a computer/tablet web browser to log in to your Gmail/Yahoo account.
Click your name (top right corner)My Account (Under the security section click) Connected apps & sites/ Account security Allow less secure apps Set the switch to ON.
Try to log in with your phone again.
CUSTOM SETTINGS
13.1. Silence the ring tonePress and hold to activate/deactivate silent.During an incoming call, press Volume keys to silence the ring tone.13.2. Configure the audio setup PressSettings Sound Audio setup.
BLUETOOTH®
Bluetooth technology for hands-free use. Connectwirelessly to other Bluetooth compatible devices such asheadsets.
Press Settings Connected devices Bluetooth.
Select On
Select Pair new device OK.
Select an available device that must be in pairing mode.
Select Connect. When connecting to another Bluetooth device you may need to enter a password or confirm a shared pairing code.
ALARM
Set alarms for timings you shouldn’t miss.
WHATSAPP
WhatsApp is a cross-platform messaging and Voice over IP (VoIP) service. The application allows you to send and receive text messages, voice calls, video calls, images, andother media, documents, and user location. The service requires you to provide your mobile number. For more information, see www.whatsapp.com.
FACEBOOK
Use Facebook to check your social network. For more information, see www.facebook.com.
ORGANISER
On the home screen, press Organizer Calculator:Perform basic math operations.Calendar:Enter your upcoming tasks and events.File manager:Access and manage various files stored in the phone or in the memory card.
MEDIA
On the home screen, press Media Gallery:View photos were taken with the camera and other saved images or downloaded images.Music:Use the music player to listen to music or other audio files.FM Radio:Listen to FM radio which has a frequency range from 87.5 to 108.0 MHz. You need to connect a compatible headset that works as an antenna.Sound Recorder:Record and store voice recordings.Videos:View recorded, other saved, or downloaded videos.
TORCH
Use the torch when you need extra lighting.Note! The torch will drain the battery very quickly.Remember to switch off after use.
Update your phone’s softwareYour phone checks for available software updates automatically. Please follow the on-screen instructions when you are notified of a software update.Tip: Always download and install phone software updates to increase your phone’s performance.
Reset your phoneOn the home screen, press Settings System Reset options select the wanted reset
The reason to perform a reset might be a persistent problem that is impossible to solve or if you want to pass the phone to someone else.Note that everything added to the phone since you got it will be erased. SIM cards and memory cards are not affected.
SAFETY INSTRUCTIONS
WARNINGThe unit and the accessories can contain small parts.Keep all of the equipment out of the reach of small children.The mains adapter is the disconnect device between the product and mains power. The mains socket outlet must be close to the equipment and easily accessible.Network services and costsYour device is approved for use on the WCDMA 900/2100 MHz, GSM 900/1800/1900 MHz networks. To use the device, you need a subscription with a service provider.Using network services may result in traffic costs. Some product features require support from the network, and you may need to subscribe to them.Operating environmentFollow the rules and laws that apply wherever you are, and always turn off the unit whenever its use is prohibited or can cause interference or hazards. Only use the unit in its normal user position.Parts of the unit are magnetic. The unit can attract metal objects. Do not keep credit cards or other magnetic media near the unit. There is a risk that information stored on hem can be erased.Medical unitsThe use of equipment that transmits radio signals, for example, mobile phones, can interfere with insufficiently protected medical equipment. Consult a doctor or the manufacturer of the equipment to determine if it has adequate protection against external radio signals, or if you have any questions. If notices have been put up at health care facilities instructing you to turn off the unit while you are there, you should comply. Hospitals and other health care facilities sometimes use equipment that can be sensitive to external radio signals.Implanted medical devicesTo avoid potential interference, manufacturers of implanted medical devices recommend a minimum separation of 15 cm between a wireless device and the medical device. Persons who have such devices should:
Always keep the wireless device more than 15 cm from the medical device.
Not carry the wireless device in a breast pocket.
Hold the wireless device to the ear opposite the medical device.
If you have any reason to suspect that interference is taking place, turn the phone off immediately. If you have any questions about using your wireless device with an implanted medical device, consult your health care provider.Areas with explosion riskAlways turn off the unit when you are in an area where there is a risk of explosion. Follow all signs and instructions. There is a risk of explosion in places that include areas where you are normally requested to turn off your car engine. In these areas, sparks can cause explosions or fire which can lead to personal injury or even death.Turn off the unit at filling stations, and any other place that has fuel pumps and auto repair facilities.Follow the restrictions that apply to the use of radio equipment near places where fuel is stored and sold, chemical factories, and places where blasting is in progress. Areas with risk for the explosion are often – but not always – clearly marked. This also applies to below decks on ships; the transport or storage of chemicals; vehicles that use liquid fuel (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powder.Li-ion batteryThis product contains a Li-ion battery. There is a risk of fire and burns if the battery pack is handled improperly.WARNINGThe danger of explosion if the battery is incorrectly replaced. To reduce the risk of fire or burns, do not disassemble, crush, puncture, short external contacts, expose to temperature above 60° C (140° F), or dispose of in fire or water.Recycle or dispose of used batteries according to the local regulations or reference guide supplied with your product.Protect your hearingWARNINGExcessive exposure to loud sounds can cause hearing damage.Exposure to loud sounds while driving may distract your attention and cause an accident.Listen to a headset at a moderate level, and do not hold the device near your ear when the loudspeaker is in use.Emergency callsImportant!Mobile phones use radio signals, the mobile phone network, the terrestrial network, and user-programmed functions. This means that connection cannot be guaranteed in all circumstances. Therefore, never rely only on a mobile phone for very important calls such as medical emergencies.VehiclesRadio signals can affect electronic systems in motor vehicles (for example, electronic fuel injection, ABS brakes, automatic cruise control, airbag systems) that have been incorrectly installed or are inadequately protected. Contact the manufacturer or its representative for more information about your vehicle or any additional equipment. Do not keep or transport flammable liquids, gases, or explosives together with the unit or its accessories.For vehicles equipped with air bags: Remember that airbags fill with air with considerable force. Do not place objects, including fixed or portable radio equipment in the area above the airbag or the area where it might expand. Serious injuries may be caused if the mobile phone equipment is incorrectly installed and the airbag fills with it. It is prohibited to use the unit in flight. Turn off the unit before you board a plane. sing wireless telecom units inside a plane can pose risks to air safety and interfere with telecommunications. It may also, be illegal.
CARE AND MAINTENANCE
Your unit is a technically advanced product and should be treated with the greatest care. Negligence may void the warranty.
Protect the unit from moisture. Rain, snow, humidity, and all types of liquids can contain substances that corrode electronic circuits. If the unit gets wet, you should immediately power off the phone, remove the battery and allow the unit to dry completely before you replace it.
Do not use or keep the unit in dusty, dirty environments. The unit’s moving parts and electronic components can be damaged.
Do not keep the unit in warm places. High temperatures can reduce the lifespan of electronic equipment, damage batteries, and distort or melt certain plastics.
Do not keep the unit in cold places. When the unit warms up to normal temperature, condensation can form on the inside and can damage the electronic circuits.
Do not try to open the unit in any other way than that which is indicated here.
Do not drop or shake the unit. If it is treated roughly the circuits and precision mechanics can be broken.
Do not use strong chemicals to clean the unit.
Do not disassemble, open, crush, bend, deform, puncture or shred.
Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion, or another hazard.
Only use the battery for the system for which it is specified.
Only use the battery with a charging system that has been qualified with the system per IEEE-Std-1725. Use of an unqualified battery or charger may present a risk of fire,explosion, leakage, or another hazard.
Do not short circuit a battery or allow metallic conductive objects to contact battery terminals.
Replace the battery only with another battery that has been qualified with the system per this standard, IEEE-Std-1725. Use of an unqualified battery may present a risk of fire, explosion, leakage, or another hazard.
Promptly dispose of used batteries in accordance with local regulations.
Battery usage by children should be supervised.
Improper battery use may result in a fire, explosion, or another hazard.
For devices that utilize a USB port as a charging source, the device’s user manual shall include a statement that the device shall only be connected to CTIA certified adapters, products that bear the USB-IF logo, or products that have completed the USB-IF compliance program.The advice applies to the unit, battery, power adapter, and other accessories. If the phone is not working as it should, please contact the place of purchase for service. Don’t forget the receipt or a copy of the invoice.
WARRANTY
This product is guaranteed for a period of 24 months and for original accessories for a period of 12 months (such as the battery, charger, charging cradle or handsfree kit) which may be delivered with your device, from the date of purchase. In the unlikely event of a fault occurring during this period, please contact the place of purchase. |Proof of purchase is required for any service or support needed during the guarantee period.This guarantee will not apply to a fault caused by an accident or a similar incident or damage, liquid ingress, negligence, abnormal usage, non-maintenance, or any other circumstances on the user’s part. Furthermore, this guarantee will not apply to any fault caused by a thunderstorm or any other voltage fluctuations. As a matter of precaution, we recommend disconnecting the charger during a thunderstorm.Please note that this is a voluntary manufacturer’s warranty and provides rights in addition to, and does not affect statutory rights of end-users.This guarantee does not apply if batteries other than DORO original batteries are used.
Bluetooth (MHz) [maximum radio-frequency power/dBm]:
4.2 (2402 – 2480) [7]
Wi-Fi, band (MHz) [maximum transmit power, dBm]:
IEEE 802.11 b/g/n, (2412 – 2472) [16]
GPS receiver:
Category 3
Operating system:
DorOS
SIM card size
micro-SIM (3FF)
Dimensions:
135 x 58 x 13 mm
Weight:
112 g (including battery)
Battery:
3.7 V / 1600 mAh Li-ion battery
Operating ambient temperature:
Min: 0°C (32°F)Max: 40°C (104°F)
Charging ambient temperature:
Min: 0°C (32°F)Max: 40°C (104°F)
Storage temperature:
Min: -20°C (-4°F)Max: 60°C (140°F)
Hearing aidThis device should work with most hearing aid equipment in the market. However, full compatibility with all equipment can not be promised.Specific Absorption Rate (SAR)This device meets applicable international safety requirements for exposure to radio waves. Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radiofrequency electromagnetic fields) recommended by international guidelines from the independent scientific organization ICNIRP(International Commission of Non-Ionizing Radiation Protection). The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate or SAR. The SAR limit for mobile devices is 2 W/kg averaged over 10 grams of tissue and includes a substantial safety margin designed to assure the safety of all persons, regardless of age and health. Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. The highest SAR values under the ICNIRP guidelines for this device model areHead SAR: 1.102 W/kgBody SAR: 1.661 W/kgDuring normal use, the SAR alues for this device are usually well below the values stated above. This is because, for purposes of system efficiency and to minimize interference on the network, the output power of your mobile device is automatically decreased when full power is not needed for the call. The lower the power output of the device, the lower its SAR value.This device meets RF exposure guidelines when used against the head or when positioned at least 0.5 cm away from the body.When a carry case, belt clip, or another form of device holder is used for body-worn operation, it should not contain metal and should provide at least the above-stated separation distance from the body.The World Health Organization (WHO) has stated that current scientific information does not indicate the need for any special precautions when using mobile devices. If you are interested in reducing your exposure, they recommend you reduce your usage or use a hands-free accessory to keep the device away from your head and body.Correct disposal of this product(Waste Electrical & Electronic Equipment)(Applicable in countries with separate collection systems)
This marking on the product, accessories, or manual indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste.To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their suppliers and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. This product is RoHS compliant.Correct disposal of batteries in this product(Applicable in countries with separate collection systems)The marking on the battery, manual or packaging indicates that the battery in this product should not be disposed of with other household waste. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium, or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment. To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.EU Declaration of ConformityHereby, Doro declares that the radio equipment type DFB-0280 (Doro 7010) is in compliance with Directives:2014/53/EU and 2011/65/EU including delegated Directive (EU) 2015/863 amending Annex II.The full text of the EU declaration of conformity is available at the following internet address: www.doro.com/dofcEcodesign declaration, energy efficiency for external power supplyHereby, Doro declares the external power supply for this device is in compliance with Commission Regulation (EU) 2019/1782 regarding ecodesign requirements for external power supplies pursuant to Directive 2009/125/EC.The full information regarding the ecodesign requirements is available at the following internet address: www.doro.com/ecodesignUK Declaration of ConformityHereby, Doro declares that the radio equipment type DFB-0280 (Doro 7010) is in compliance with the relevant UK legislation.The full text of the UK declaration of conformity is available at the following internet address: www.doro.com/dofc