QUICK START GUIDEEIP1-1003V1.2
GETTING STARTED
Thank you for choosing the Energizer® Smart Camera. This quick start guide will help you with setup and installation.
Package Includes:
- Smart Indoor Camera
- Quick Start Guide
- USB Power Adapter
- 6ft Micro USB Cable
- Mounting Equipment
- Mounting Bracket
- Reset Tool
What You Need:
Before setup, make sure your phone is connected to the 2.4GHz WiFi network that your device will be placed on. You may also need to turn on location and Bluetooth to find nearby networks.
CONNECT THE DEVICE
STEP 1Download the free Energizer® Connect app from the App Store (for iPhones) or Google Play Store (for Android phones).
STEP 2Make sure your mobile device is connected to your 2.4GHz WiFi network. Open the app and Click “Create Account” by following the on-screen instructions.
After you initial sign in, your app will remember your password and log you in automatically. You can also choose to manually log out under settings in the Main menu.
You may need to check your Spam folder for the verification code
STEP 3Plug the camera into a wall outlet using the provided 6 foot cable and USB power adapter.
The indicator light on the camera should start blinking RED for pairing mode. The camera will also make a chime sound, letting you know it has started up.
|
LED Behavior |
Device Status |
|
| Red | Blinking | Pairing Mode |
| Solid | Starting Up | |
| Blue | Blinking | Attempting to Pair |
| Solid | Connected |
If the LED is not blinking, then you are not in pairing mode, Reset the camera using the included reset tool to press the reset button for 5 seconds until you the camera make a chime sound.
Tip: If you would like to install a micro SD card, insert it as shown with the gold pins facing down. (micro SD card not included)STEP 4After logging in, Click “+” on the top right of the screen and select “Add device”
STEP 5Select the Camera category and confirm the indicator light is still blinking red.Click “Next Step”.Help: Switch between pairing modes. See troubleshooting page 12.
STEP 6Confirm that displayed Wifi network is your 2.4GHz WiFi network, enter your Wifi password and click “Confirm”
Help: If you need information about 2.4GHz WiFi network, click the link to go to our Connect FAQs on our website.
STEP 7On the next screen, a QR Code will appear. Position your Camera to scan this QR code on your phone.
Click “Continue” when you are ready.Touch the lens of the camera directly against the QR code on your phone and slowly move the camera away.
Tip: If you don’t hear the prompt, try pairing using EZ mode. Take a look at troubleshooting on page 12.
Once you hear an audible prompt from the camera, Click the “I Heard a Prompt” button.
STEP 8Your Smart Camera will now be connected to the network. Confirm the settings for your device and then click “Done”.TIP: You can put your camera directly in a room by selecting one of the available room. Click the button to change the name of the product.
Your Energizere® Smart Camera is now ready to use. You can now view the camera remotely and receive mobile alerts. We hope you enjoy using your Energizer® Smart Camera. For frequently asked questions and instruction videos, please visit our website at www.energizerconnect.com.
INSTALLATION
OPTION 1: Table Top
STEP 1First make sure the camera has the micro USB cord plugged in.
STEP 2Select the circular table-top adhesive disk and the mounting base disk. (This adhesive disk has peel-off paper on one side and a non-stick surface for the tabletop on the other). Peel off the paper to expose the adhesive side of the disk. Align the holes in the adhesive disk with the posts on the indented side of mounting base disk. Attach the two together.
STEP 3To attach the mounting base to the camera, line up, and insert, the two locking tabs on the other side of the mounting base into the matching openings in the base of the camera; and rotate it clockwise to lock it in place.
OPTION 2: Wall MountOptional Step
Follow this step if you want to use the wall mount adhesive disk to attach the mounting base on the wall prior to screwing it in. (This adhesive disk has a peel-off paper on both sides). Peel off the paper on one side of the adhesive disk. Align the holes in the adhesive disk with the posts on the indented side of the mounting base disk. Attached the two together.
NOTE: It is not recommended to mount the camera to the wall using only the double-sided mounting tape. The tape should be used in addition to the mounting kit.STEP 1If using the wall mount adhesive disk, peel off the paper on another side of the adhesive disk. Line up the mounting base disk so that its arrow is facing you, and so that it is pointing in the direction that you want the power cord to deed into the camera base. Position the flat (or adhesive side) of the mounting base disk on the wall and attach it using the included mounting kit (screws and anchors).
STEP 2Make sure the camera has the micro USB cord plugged in. We recommend to leave the cord unplugged from the wall outlet until after you have it securely mounted.
STEP 3To attach the camera to the mounting, line up, and insert, the two guide holes on the base of the camera with the two matching locking tabs on the mounting base. Rotate the camera clockwise to lock it in place on the mounting base.
Tip: Test out moving the camera in the app to make sure it is securely mounted.
LIVE VIEW CONTROLS
RECORDING CONTROLS
How to turn on Event (Motion) Triggered Recordings that save to the microSD card in the camera.
STEP 1Click the icon in top right of the live view screen to enter Device Settings.
STEP 2Scroll down and click “Storage Settings”.
If you don’t see the Storage Settings, take out the micro SD card (not included) from the camera and make sure it is inserted properly.
STEP 3Switch on the local recording switch to enable recording to your SD card.
STEP 4Select “Event Recoding” to enable recording to your SD card when motion is detected.
Tip: You can also set schedules for when you want recordings to be enabled. Enabling Event Recording will allow you to select individual recordings triggered by motion in the Playback Controls.
PLAYBACK CONTROLS
Tip: Click the speaker button before you record if you want audio with the video.
LEGAL & WARRANTY
To see Warranty information and Certification Legal warnings, please see our website. www.energizerconnect.com©2020 Energizer. Energizer, Energizer Bunny design, and certain graphic designs are trademarks of Energizer Brands, LLC, and related subsidiaries and are used under license by Jem Connected 10T, Inc. All other brand names are trademarks of their respective owners. Neither Jem Connected 10T, Inc. nor Energizer Brands, LLC is affiliated with the respective owners of their trademarks.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.App store is a service mark of Apple Inc. Google, Android, and Google Play are trademarks of Google LLC. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
FCC ComplianceThis device complies with Part 15 of the FCC. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
TROUBLESHOOTING
HAVING TROUBLE WITH SETUP?Don’t return this product to the retailer, we’re here to help Please call us at 888-693-4189 or visit www.energizerconnect.com for video tutorials, updated manuals, and more FAQs for your device.
My device won’t conned to my network!
- Make sure you are connected to your 2.4 GHz network and your device is blinking red before you start trying to connect your device.
- You may need to reset your device if you are having trouble. Check out page 2 for the location of your device’s reset button.
- To allow the app to locate the network, you may need to allow permissions for location and turn on your Bluetooth
- If you are not certain what type of network you have, contact your Internet Service Provider and ask them to create a separate, dedicated 2.4GHz network. You can also do this manually in your router’s settings.
- Try moving to a spot closer to your router for connecting.
- You can also purchase a WiFi extender to increase your WiFi range and strength.
- In some cases, you can try using the secondary pairing mode by clicking “Net Pairing Mode” on the Add Device screen (see bottom of page 3). Follow the on-screen instructions.
My device says It’s already bound when I try to connect it!
- When you get the ALREADY BOUND screen, click the blue link to send us an Unbind Request. We can assist you further from the in-app Help Center.
When my camera is pointed at a window at night I can’t see through the glare!
- At night, the camera’s IR LEDs will turn on automatically to provide night vision when it gets dark. IR light reflects off of glass. So if you are trying to use your Indoor Camera through a window at night, go into the Device Settings->IR Night Vision and set it to OFF.
When I try to view live view, it says “Offline” or “Cannot establish encryption channel”
- Unplug your camera from power and plug it back in.
- Check to make sure you have the newest firmware for your camera. Go to the device settings and scroll down to Firmware Information.
- Contact us so we can assist you.
Setting up Motion Detection and Recording
- From the live view of the camera, click Notifications, or from the device settings click Detection Settings.—You can schedule when you want to receive notification of motion.
- To save recordings, you can purchase Cloud Recording or install a microSD card (max 128GB, not included) into the camera for LOCAL recordings.—Recordings can be based of motion or can be All Day.—Please note: All Day recording will fill up a microSD card much quicker.
- Every time a motion is detected, a screenshot is saved for your review. They can be found in the Notification Center. From the Home page, click the three lines in the top left, and then click Notifications
- If you are using a microSD card, it will continue to record until the microSD card fills up.—If you are using Motion-based recording: Separate files are recorded for each detection, so when the memory fills up, it will begin to record over the oldest detections, one at a time.—If you are using All Day recording: One files is saved as the video is continuously recording. When the memory fills up, it will clear the entire recording and start fresh.
Two Way Audio
- By default, the camera will only use the microphone OR the speaker. When you click the microphone on the live view, you will be able to speak through the camera, and when you click the microphone again to turn it off, the speaker will automatically turn on so you can hear whats being said at the camera.
- For some cameras, you can turn on Full Two Way Audio by going to the Device Settings -> Basic Function Settings -> Talk Mode and click on Two-Way Talk
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