eufy AK-T2102111 RoboVac Self Charging Robotic Vacuum Cleaner Owner’s Manual

eufy AK-T2102111 RoboVac Self Charging Robotic Vacuum Cleaner Owner’s Manual

 

Important Safety Instructions

To reduce the risk of injury or damage, keep these instructions at hand when setting up, using, and maintaining this device.

WARNING SYMBOLS USED

This is the safety alert symbol. This symbol alerts you to potential hazards that could result in property  damage and/or serious bodily harm or death.

  • This device can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of this device in a safe way and understand the hazards involved.
  • Children should be supervised to ensure they do not play with this device.
  • Cleaning and maintenance shall not be performed by children without adult supervision.
  • This device is only to be used with the power supply unit provided.
  • Before cleaning or maintaining this device, the plug must be removed from the outlet.
  • The battery in this device should only be replaced by a skilled professional.
  • When removing the battery, disconnect the device from the supply mains.
  • To recharge the battery, only use the detachable adapter (US/CA: GSCU0600S019V12E; UK: GSCB0600S019V12E;EU:GSCV0600S019V12E;AU: GSCS0600S019V12E) provided with this device.
  • The battery must be removed before this device is disposed of. To remove the battery, first unscrew the screws on the bottom, then remove the back cover. Remove the battery by disconnecting the quick connector.
  • The used battery should be placed in a sealed plastic bag and disposed of safely according to local environmental regulations.
  • The external flexible cable or cord of the power supply unit cannot be replaced; if the cord is damaged, the power supply unit shall be disposed of.
  • This device is for indoor use only.
  • This device is not a toy. Do not sit or stand on this device. Small children and pets should be supervised when this device is operating.
  • Store and operate this device in room temperature environments only.
  • Do not use this device to pick up anything that is burning or smoking.
  • Do not use this device to clean up spills of bleach, paint, chemicals, or anything wet.
  • Before using this device, pick up objects like clothing and loose paper. Lift up cords for blinds or curtains. Move power cords, sharp-pointed and fragile objects out of the way. If this device passes over a power cord and drags it, an object could be pulled off a table or shelf.
  • If the room to be cleaned has a balcony, a physical barrier should be used to prevent access to the balcony and to ensure safe operation.
  • Do not place anything on top of this device.
  • Be aware that this device moves around on its own. Take care when walking in the area where this device is operating to avoid stepping on it.
  • Do not operate this device in areas with exposed electrical outlets on the floor.
  • Do not expose the electronics of this device, its battery, or the integrated Charging Base. There are no user-serviceable parts inside.
  • Do not use this device on an unfinished, unsealed, waxed or rough floor. It may result in damage to the floor and this device. Use only on hard floor surfaces or low-pile carpets, and not on carpets with tasseled edges or loose threads.
  • This device has been designed to be used on floors without scratching them. We still recommend that you test this device on a small area of the room to be cleaned to ensure no scratches are made before cleaning the whole room.
  • Only use attachments recommended or described in this manual.
  • Do not handle the appliance or plug with wet hands.
  • Ensure that the dust bag and/or filters are correctly in-place before usage.
  • Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury.
  • Do not expose the battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130° C may cause an explosion.
  • Do not modify or attempt to repair the appliance or the battery pack (as applicable), except as indicated in the instructions for use and care.
  • Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.

Notice

This symbol on the device or its packaging indicates:Do not dispose of electrical appliances as unsorted municipal waste; use separate collection facilities. Contact your local authority for information regarding the collection systems available. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being. When replacing old appliances with new ones, the retailer is legally obliged to take back your old appliance for disposal at least free of charge.

FCC StatementThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found  to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio I 1V technician for help.

ISED Compliance StatementThis device contains license-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

RF Exposure Compliance StatementThis equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

Declaration of ConformityThis product complies with the radio interference requirements of the European Community. Hereby, Anker Innovations Limited declares that the radio equipment type T2253 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.eufylife.com/Maximum output power: 18 dBm (For EU) Frequency band: 2.4G band (2.4000GHz – 2.4835GHz)

Trademark Notice

  • Amazon, Echo, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
  • Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
  • Google Play and the Google Play logo are trademarks of Google Inc.
  • Google Home is a trademark of Google Inc.

 

About Your RoboVac

What’s in the Box

RoboVac Anatomy

Buttons & Indicators

 

Using Your RoboVac

Important tips before use

 

Preparation

 

  • Install the Charging Base in a location that RoboVac can easily access.
  • It is recommended to place the Charging Base against a wall, and on a hard-level surface rather than on rugs or carpets. Always keep the Charging Base plugged in, otherwise RoboVac will not automatically return to it.

 

Charge Your RoboVac

  • Make sure RoboVac is fully charged before use.
  • RoboVac returns to the Charging Base at the end of a cleaning cycle or when its battery is running low.

Method 1: Attach RoboVac to the Charging Base by aligning its charging pins with the charging pins on the base.

Turn off the main power switch if RoboVac will not be used for a long period of time. To preserve the battery’s lifespan, recharge at least once every 6 months.

 

Use Your RoboVac with the EufyHome App

To enjoy all available features, it is recommended to control your RoboVac via the EufyHome app.

Before you start, make sure that:

  • Your smartphone or tablet is connected to a Wi-Fi network.
  • Your smartphone or tablet is running iOS 9.0 (or above) or Android 4.4 (or above).
  • The 2.4GHz band wireless signal is enabled on your wireless router.
  • The Wi-Fi status light on RoboVac is slowly flashing blue.
  • RoboVac is attached to the Charging Base to ensure it has enough power during setup.

  1. Download the EufyHome app from the App Store (iOS devices) or Google Play (Android devices).
  2. Open the app and create a user account.
  3. Tap the “+” icon to add RoboVac to your EufyHome account.
  4. Follow the instructions in the app to set up the Wi-Fi connection.
  • After connecting successfully, you can control RoboVac via the app.
  • With the app, you can select a cleaning mode, set the time, schedule a cleaning, view the system status, receive notifications and access additional features.

Wi-Fi Status Light

  • If you have any problems during the Wi-Fi setup process, refer to the “Troubleshooting > Wi-Fi connection” section in this Manual
  • If RoboVac gets stuck in any space, tap Find My Robot in the app to find the machine.

Reset the Wi-Fi connection

To reset the Wi-Fi connection, press and hold on RoboVac for 10 seconds. At the same time, RoboVac will restore the factory default settings.

– You will hear a voice prompt when the settings have been reset and the Wi-Fi status light will slowly flash blue. Now you can follow the Wi-Fi instructions in the EufyHome app to set up the Wi-Fi connection.

Schedule Cleaning

With the EufyHome app, you can schedule RoboVac to start cleaning at a particular time.

You can set the time and customize the cleaning schedules from Sunday to Saturday on the EufyHome app. This function is available in the app only.

Start / Pause Cleaning

  • Make sure the main power switch at the side of RoboVac is turned on before use.
  • You can also start or pause cleaning via the EufyHome app.
  1. Press on RoboVac to start cleaning in Auto Mode.            
  2. Press again to pause cleaning.

Select a Cleaning Mode

You can also select a cleaning mode via the EufyHome app.

Auto-cleaningAfter startup, RoboVac moves from the Charging Base and automatically determines its cleaning route, following a Z-shaped cleaning method. When the entire clean is finished, RoboVac automatically returns to the Charging Base.

Press on RoboVac to start cleaning in Auto Mode.

  • In the EufyHome app, RoboVac can be set to return to theCharging Base automatically if the battery level becomes low.Once recharged, RoboVac will resume to finish the remaining cleaning.
  • By default, RoboVac starts in Auto cleaning mode when it is turned on.

Spot cleaning

RoboVac intensively cleans a specific area in a spiral pattern, useful if there is a concentrated area of dust or debris. In Spot mode, RoboVac will stop cleaning after 2 minutes.

Press on RoboVac to start cleaning in Spot Mode.

Select a Suction Power LevelIn the EufyHome app, select a suction power level according to your needs:

  • Standard (Default)
  • Turbo
  • Max

BoostlQ

When RoboVac starts cleaning the next time, it will clean acco to the suction power level you previously selected.

Select Boost1QTM feature

In the Eufy Home app, select the BoostIQTM feature according to your needs. While cleaning at standard suction power level, RoboVac will automatically increase the suction power if it detects that stronger power is needed to ensure the best clean. BoostIQTM is ideal for cleaning thicker carpets and hardto-sweep messes, which will reduce the total cleaning time, but increase the noise level. If the vacuuming noise caused by BoostIQTM disturbs you, you can disable this feature.

 

Use Mopping System

 

Use the Boundary Strip

With the Boundary Strip, you can keep RoboVac away from any area or item you do not want RoboVac to clean. RoboVac will recognize the Boundary Strip and will not cross into the blocked-off area.

  1. Identify the area or item you do not want RoboVac to get close to. 
  2. If necessary, use scissors to cut the Boundary Strip to a shorter length. Be sure to correctly measure the length before cutting.
  3. Apply the supplied strips of adhesive tape to lay the Boundary Strip flat on the floor. Make sure the strip is placed FLAT on the floor or under an area rug

  • If the Boundary Strip is rolled up, remove and then re-apply on the floor with adhesive tape. Otherwise the Boundary Strip may not work well.
  • Make sure the Boundary Strip is placed on the same surface plane RoboVac is used on.
  • Be careful not to damage the floor when using adhesive tape. It is not recommended for use on carpets.
  • Keep the Boundary Strip away from objects that emit excessive heat.

 

Use Your RoboVac with Amazon Alexa / the Google Assistant

Amazon Alexa or the Google Assistant is a smart voice control device that enables you to control RoboVac with your voice. Currently this feature only supports English, German, French, and Spanish. You could check regularly if more languages are supported at https://www.eurylife.com/support/

Before you start, make sure that:

  • RoboVac is attached to the Charging Base to ensure there is enough power.
  • RoboVac is connected with the EufyHome app.
  • You have an Amazon Alexa-enabled device (i.e. Amazon Echo, Echo Dot and Amazon Tap, Echo Show, Echo Spot) or a device enabled with the Google Assistant (i.e. Google Home, Google Home Mini). These devices are sold separately.
  • The Amazon Alexa app or Google Home app is already installed on your smart device, and you have created an account.

To control RoboVac with Amazon Alexa or the Google Assistant

  1. Open the Eufy Home app and find “Smart integrations” in the top left.
  2. Follow the on-screen instructions to complete the setup.

 

Cleaning and Maintenance

Before cleaning and maintaining, turn off the device and unplug the adapter For optimal performance, follow the instructions below to clean and maintain RoboVac regularly. The cleaning/replacement frequency will depend on your RoboVac usage habits.

Recommended cleaning/replacement frequency

 

Clean the Dust Collector and Filter

 

Clean the Rolling Brush

Clean the Side Brush

Foreign substances, such as hair, can easily get tangled in the side brush, and dirt may adhere to it. Be sure to clean it regularly.

Only use the side brush when it is completely dry.

Replace the Side Brush

The side brush may become bent or damaged after being used for a period of time. Follow the instructions below to replace it.

  • Pull off the old side brush and snap the new one into place.

Clean the Sensors and Charging Pins

To maintain the best performance, clean the drop sensors, path tracking sensor and charging pins regularly.

  • Dust off the sensors and charging contact pins using a cloth or cleaning brush.
  • Clean the path tracking sensor with a soft, dry cloth.

  • Be careful not to touch the path tracking sensor with your hands to make it dirty.
  • Do not clean the path tracking sensor with sharp-pointed objects, as it may damage the sensor.

Clean the Swivel Wheel

Hair or dust particles can easily get entangled in the swivel wheel. Be sure to clean the swivel wheel periodically and as needed.

 

Troubleshooting

The solutions below are for general questions. If your problem persists, visit www.eufylife.com, go to EufyHome app, or contact [email protected] for help.

Voice Alert

When an error or issue occurs, the red indicator on RoboVac will flash and you will hear a specific voice prompt. Follow the voice prompt to solve the problem.

 

Specifications

 

Customer Service

Anker Innovations Limited Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong Anker Innovations Deutschland GmbH Georg-Muche-Strasse 3-5, 80807 Munich, Germany

 

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