FEIT Electric CAM1/WIFI Smart Indoor Camera Instruction Manual

Model: CAM1 /WIFISMART INDOOR CAMERAIMPORTANT SAFETY INSTRUCTIONS AND INSTALLATION GUIDEWorks with Feit Electric appOnly supports 2.4GHz Wi-Fi NetworksREAD BEFORE INSTALLATIONSAVE THESE INSTRUCTIONSQuestions, problems, missing parts? Before returning to the store,call Feit Electric Customer Service 8 a.m. – 5 p.m., PST, Monday – Friday1-866-326-BULB (2852)FEIT.COM

We appreciate the trust and confidence you have placed in Feit Electric through the purchase of this Smart Indoor Camera. We strive to continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your home improvement needs.  Thank you for choosing Feit Electric.REV009Safety Information

SAVE THESE INSTRUCTIONS

IMPORTANT SAFEGUARDS:

ALWAYS FOLLOW BASIC SAFETY PRECAUTIONS WHEN USING ELECTRICAL PRODUCTS, ESPECIALLY WHEN CHILDREN ARE PRESENT.CAUTION: Please read all information carefully before A installation.CAUTION: Intended for indoor use. ONLY FOR DRY LOCATIONS.

FCC STATEMENT

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.The device has been evaluated to meet general RF exposure requirementsThe device can be used in portable exposure conditions without restriction.The device can be used in mobile (min 7.87 in.) exposure conditions without restriction.Supplier’s Declaration of Conformity:47 CFR § 2.1077 Compliance InformationResponsible Party:Feit Electric Company4901 Gregg Road,Pico Rivera, CA 90660, USA562-463-2852Unique Identifier:CAM1 /WIFI

Limited Warranty

This product is warranted to be free from defects in workmanship and materials for up to 1 year from the date of purchase. If the product fails within the warranty period, please contact Feit Electric at [email protected], visit feit.com/contact-us or call 1-866 326-BULB (2852) for instructions on replacement or refund. REPLACEMENT OR REFUND IS YOUR SOLE REMEDY. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IS HEREBY EXPRESSLY EXCLUDED. Some states and provinces do not allow the exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.SD™, micro, SD™, and SDHCTM are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries, or both.

Pre-Assembly

HARDWARE INCLUDEDNOTE: Hardware not shown to actual size.

Part

Description

Quantity

AA Smart Indoor Camera 1
BB Power Adapter 1
CC USB Cord 1
DD Double-Sided Tape 1
EE Reset Pin 1

Description

Input Power (Micro USB): 5VDC, Max. 1A
Status Light Blinking RED = Pairing ModeSolid RED = No Wi-Fi Connection Blinking BLUE = Connecting to Wi-Fi Solid BLUE = Connected to Internet SD Card Slot Add 128GB or less microSD card to enable recording (notincluded). Only supports microSD card with FAT32 format.
Reset Press and hold for 5 seconds with the Reset Pin (EE) to reset the camera.

Installation

  1. Attach Double-Sided Tape Stick Double-Sided Tape (DD) at the bottom center of the Smart Indoor Camera (AA).
  2. Place Camera Clean the mounting area thoroughly (surface must be free of dust, dirt, or grease). Peel the Double-Sided Tape (DD) and place your Smart Indoor Camera (AA) on a flat surface. Plugin your camera with the provided Power Adapter (BB) and USB Cord (CC).

APP Setup

Download and install the Feit Electric app

  • Search for the Feit Electric app in the App Store or Google Play Store.
  • Download and install the Feit Electric C Fen Hem< App app on your smart device.

Feit Electric app

Set up the smart indoor camera using the Feit Electric app 

  • Check to be sure the camera is in pairing mode. The RED indicator light must be blinking rapidly to connect. If not already blinking, press and hold the Reset Button until you hear an audible tone. Use the Feit Electric app to complete the setup.
  • Tap Add Device or the + sign, then select Camera and confirm. You will be prompted to enter your Wi-Fi network and password.

Be sure to connect to a 2.4 GHz WI-RI network that covers your installation location.

Need Help?

FAQs and the latest versions of user guides can be found atfeit.com/help and feit.com/smart.To reach customer support please visit feit.com/contact-us

Troubleshooting

PROBLEM

CORRECTIVE ACTION

The camera will not connect to my Wi-Fi network
  • Make sure the LED is blinking red. If the LED is not blinking red, you will need to press and hold the Reset Button located at the back of the camera (see the Description section).
  • Make sure the Wi-Fi network is a 2.4GHz network, the device will not connect to a 5GHz network.
  • Test your Wi-Fi network with other devices such as your phone or computer to make sure it is operating properly.
  • The Wi-Fi connection may be out of range during pairing. Use your phone to check range, it is recommended to have at least 2 signal bars showing for proper connection.
  • Your Wi-Fi network password is case sensitive, make sure you are entering it correctly.
The camera is off-line
  • There could be a temporary issue with your internet connection (e.g., service disruption). Please try again in a few minutes.
  • Make sure your Wi-Fi router is turned On.
  • The camera may not have power to it, make sure the wall switch and breaker are in the On position.
  • Make sure the camera is getting a good signal from your Wi-Fi router. Use your phone to check range, it is recommended to have at least 2 signal bars showing for proper connection.
  • The camera may have been disconnected from your Wi-Fi network, press and hold Reset Button (see the Description section) until you see a blinking red LED and hear an audible tone.
What do the blinking LEDs mean?
  • Blinking RED = Pairing Mode
  • Solid RED = No Wi-Fi Connection
  • Blinking BLUE = Connecting to Wi-Fi
  • Solid BLUE = Connected to the Internet
Live video stream is slow to load

Camera streaming issues may be caused by any of the following:

  • Your phone’s cellular connection, which relies on mobile coverage.
  • Limited internet bandwidth at home, for example, other video streaming services running at the same time on your network can cause congestion slowing down the internet upload and download speeds.
  • Wi-Fi reception may not be stable or work reliably if the camera’s Wi-Fi signal strength is less than 2 signal bars. You may need to install a Wi-Fi repeater or extender to boost the Wi-Fi signal.
How to reset the camera to reenter pairing mode?
  • Press and hold the reset button located at the back of the camera (see the Description section) until you see a blinking red LED and hear an audible tone.
The camera is not recording?
  • Make sure Record Switch is turned On in-app, under SD Card Settings. This is located in the Settings menu on the upper right corner in the control panel.
  • Make sure that the microSD card is instated correctly. To confirm the camera is recognizing the microSD card, go to the SD Card Settings in the Settings menu and make sure the microSD Card Capacity menu shows Total Capacity, Used, and Free Space. If this does not appear you may consider reformatting the microSD card.WARNING: Reformatting the micro SD card will delete all videos stored on the card. Please go through the troubleshooting section before doing so or contact our Customer Support Team.
How do I set the camera to Event or Continuous Recording?
  • In the Settings menu under SD, Card Settings make sure Record Switch is turned On and then select Event Recording or Continuous Recording.
How can I check the available space on the SD Card?
  • In the Settings menu under SD Card Settings, you wit see Used Space and Free Space.Note: The camera only supports 128GB or fewer micro so cards with FA T32 format.
What happens when the microSD card reaches full capacity?
  • Once the microSD card reaches full capacity, new videos will start rewriting (deleting) over the oldest videos.
Can I use a new microSD card if I do not want to

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record over existing videos?

  • Yes, you can use a new microSD card if you do not want to record over existing videos by removing the side cover on the camera and replacing the exiting microSD card with a new one as long as it does not exceed 128GB. Once this is completed you will need to format the microSD card by going to the SD Card Settings in the Settings menu and pressing Format SD Card then Confirm.
  • WARNING: Reformatting microSD cards will delete all content stored on the card.

WWW.FEIT.COMPlease contact 1-866-326-BULB (2852) for further assistance.

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