General Electric CSWONBLBWF1NN 3-Wire Smart Switches and Dimmers Installation Guide
WARNING: RISK OF ELECTRIC SHOCK
This product installation requires handling 120 volt wiring. Follow each step carefully.If you have any concerns handling wiring, hire a qualified electrician. Ensure all work meets local and federal regulations.WARNING – This control must be installed with an external isolating wall control/switch in series with the ungrounded conductor, providing an air gap as per National ElectricalCode (NEC) ANSI/NFPA 70 article 404, and Canadian Electric Code, Part 1 (CEC)
Simple DIY Set Up
STEP 1
STEP 1Install your Smart Switch
STEP 2
STEP 2Download the Cync App, powered by Savant, on your smartphone
STEP 3
STEP 3Add your Smart Switch to the Cync App
For set up help, visit gelighting.com/cync
GE and C by GE are trademarks of General Electric Company. Used under trademark license. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.Google and other related marks and logos are trademarks of Google LLC.
Compatibility Requirements
Rating 120V AC 60Hz Neutral wire is not required (Wire is usually white or grey and is not required)Ground wire is required (Wire is usually green, green with a yellow stripe, or copper) Wi-Fi 802.11 b/g/n @ 2.4 GHZ is required Works with halogen, incandescent, and LED bulbs, including C by GE and CyncSmart Bulbs Not for use with ceiling fans2.
LED up to 1.25 amps (150 Watts)
Incandescent/halogen up to 5 amps (450 Watts) Minimum Load 15 Watts If you are using less than 15 Watts, non-dimmable LED bulbs, or C by GE or Cync Smart Bulbs on the circuit, you will need to use the included Bulb Adaptor Use the optional Fixture Adaptor (available separately) where the Bulb Adaptor will not fit. Contact Customer Support at 1-844-302-2943 for details.
! IMPORTANT NOTE ON 3-WAY WIRING:
Some lights have one wall switch, while others are controlled by two or more wall switches (such as stair lights, which have a switch at both the top and bottom of the stairs). If your lights have more than one switch (called a 3-way), we’ve created other instructions for this type of installation.
Let’s Do It
INCLUDED
YOU’LL NEED
You Got This!
And we’re here to help. For in-depth instructional videos and a guided tour through the installation, go to gelighting.com/cync.NOTE: Please make sure your system is up-to-date, and you update the firmware when prompted for the best experience.
Turn Off the Power!
STEP 1
Turn off the power for the switch location at the circuit breaker box.
STEP 2
Test existing switch by toggling switch on/off, ensuring lights do not turn on.
STEP 3
Now, follow these setup steps for a single gang switch.
STOP!
What type of bulbs do you plan to use? You may need to install a Bulb Adaptor. Some installations require the included Bulb Adaptor to maintain Wi-Ficonnectivity and to ensure your switch and bulbs work together.
If your switch circuit includes a load of at least 15 Watts:
| TYPE OF LIGHT BULB | IS AN ADAPTOR REQUIRED? |
| Incandescent/Halogen | No |
| Dimmable LEDs | No |
| Non-Dimmable LEDs | Yes |
| Cync or C by GE smart lights | Yes |
If your switch circuit does NOT include a load of at least 15 Watts:
| TYPE OF LIGHT BULB | IS AN ADAPTOR REQUIRED? |
| Incandescent/Halogen | Yes |
| Dimmable LEDs | Yes |
| Non-Dimmable LEDs | Yes |
| Cync or C by GE smart lights | Yes |
Installing the Bulb Adaptor
STEP 1
Twist the Bulb Adaptor onto the base of the medium-base (E26) light bulb.
STEP 2
Screw the bulb and Adaptor into the fixture.NOTE: Only one Bulb Adaptor is needed per switch, even if there are multiple light bulbs on the circuit. If installing in a recessed can application, you may need to adjust the recessed can depth to ensure the bulb is flush.
If the Bulb Adaptor does not fit your bulb or fixture, you have other options:
Replace your lights with incandescent, halogen, or dimmable LED light bulbs that meet the 15 Watt minimum load requirement. See a list of compatible bulbs at gelighting.com/cyncInstall our Fixture Adaptor to the actual fixture in the ceiling. For install instructions and where to get a C by GE or Cync Fixture Adaptor (available separately), contact Customer Support at 1-844-302-2943
Connect the Wires
NOTE: Both black wires on the switch are interchangeable and can be connected to either the load or line wire from the wall.
STEP 1
Connect the first line/load (black) wire on the switch to the line or load (black label) wire from the wall..
STEP 2
Connect the second line/load (black) wire on the switch to the line or load (black label) wire from the wall.
STEP 3
Connect the ground (green) wire on the switch with the ground (green label) wire from the wall.
STEP 4
Cap the 3-way/multi-way traveler wire (if applicable). For 3-way switch setup, visit gelighting.com/cyncAttention: Incorrectly connecting the ground wire from the wall to the ground wire on the switch will damage the product.
STEP 5
Cap the neutral wire from the wall (if applicable). Neutral wire is not required to operate this switch.
USING WIRE NUTS 3/4 inch
- Insert wires into wire nut.
- Turn wire nut clockwise.
- Pull gently on wires to test connection.
Fit Wires Into Wall Box
STEP 1
Neatly push the wires back into the box, rotating the switch so it’s oriented according to the image, and the arrow on the switch is pointing up.
STEP 1
Using a Phillips screwdriver and the screws provided, secure the switch to the wall until level and flush.Then snap the faceplate cover onto the bracket.If using your existing wall plate, you may need to replace the existing wall plate screws with the short screws provided.
Turn the Power Back On
TIP: To enable the full experience, you’ll need to set up all your products in the Cync App. If you’ve set up C by GE or Cync bulbs in the Google Home app, visit gelighting.com/cync for unpairing instructions.
STEP 1
After the switch is secured and the faceplate is mounted, turn the power back on at the circuit breaker box.
STEP 2
The light ring will flash blue indicating the device is wired correctly and the device is in setup mode. Press any button on the switch to enable setup mode if setup mode times out.
TROUBLESHOOTING
LED indicator light or light ring will flash blue until the switch is added to the Cync App.LED indicator light or light ring will not illuminate if wired incorrectly or if the switch circuit does not meet the specified load requirements.
If lights don’t turn on:
STEP 1
Check that power to the switch is on at the breaker.
STEP 2
Turn power off at the breaker, return to the switch to confirm the wires are securely and properly wired according to the installation guide.
STEP 3
Go to gelighting.com/cync for more troubleshooting.
If lights flicker, experience intermittent power loss, or won’t completely turn off:
STEP 1
Be sure to select the correct bulb type in the Cync App.
STEP 2
Your installation may require a Bulb/Fixture Adaptor ora different bulb type. See pages 9-10 for more details or visit gelighting.com/cync for troubleshooting help.
Simple Set Up Using the CYNC App
Unlock full features and connect to other CYNC devices
STEP 1
STEP 1Install your Smart Switch
STEP 2
STEP 2Download the Cync App, powered by Savant, on your smartphone
STEP 3
STEP 3Add your Smart Switch to the Cync App
STEP 4
STEP 4Easily connect your Smart Switch to your Amazon Alexa- or Hey Google-enabled device in the Cync App
For set up help, visit gelighting.com/cync
GE and C by GE are trademarks of General Electric Company. Used under trademark license. Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates.Google and other related marks and logos are trademarks of Google LLC.
Enable Your Voice Assistant
Click settings in the Cync App. Then click the voice assistantyou’d like to enable and follow the in-app setup instructions.
AMAZON ALEXA
To set up, open the Alexa app, search for the Cync skill, follow the setup instructions.
TRY THIS…
Alexa, turn off the living room. Alexa, turn on the bedroom.
HEY GOOGLE
To set up, open the Hey Google or Google Home app, search for the Cync action, follow the setup instructions.
TRY THIS…
Hey Google, turn on the lights. Hey Google, good morning. Hey Google, I’m leaving.
Additional Information and Warnings
FCC Compliance Statement Compliance Notice:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving
- Increase the separation between the equipment and
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
- Consult the dealer or an experienced radio/TV technician for
This device complies with Part 15 of the FCC Rules and Industry Canada license-exempt RSS standard(s) Operation is subject to the following two conditions:
- This device may not cause
- This device must accept any interference received, including interference that may cause undesired
Changes or modifications that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment.RF Exposure Information:This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid thepossibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 8 inches during normal operation.RF Exposure Statement:This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This transmitter must be installed to provide a separation distance of at least 8 inches from all persons and must not be collocated or operating in conjuction with any other antenna or transmitter.
For supply connections, use copper wire only rated at 75ºC
report this adCAUTION – High Voltage – Disconnect power supply before servicingOperation temperature: 0-40ºCFor Control of Electronic Ballast, CFLs, LED, and LED Lamps Type 1 EnclosureIP20 Pollution Degree 2 Impulse Voltage: 2500V Type 1 actionIndoor use only.
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References
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