Homedics NMSQ-TL Destress Neck & Shoulder Massager with Heat Instructional Manual and Warranty Information

Neck & Shoulder Massager (with Heat)

A NOTE FROM TONY LITTLEMy commitment is to you the customer and always will be. I will always do my best to bring you innovative, useful, quality of life enhancing products that cover all categories of health, fitness and wellness. Enjoy life, Believe in Yourself and Always Go For It!


  • ALWAYS unplug the appliance from the electrical outlet immediately after using and before cleaning.
  • DO NOT reach for an appliance that has fallen into water. Unplug it immediately.
  • DO NOT use while bathing or showering.
  • DO NOT place or store appliance where it can fall or be pulled into a tub or sink. DO NOT place in or drop into water or other liquid.
  • An appliance should NEVER be left unattended when plugged in. Unplug from outlet when not in use and before putting on or taking off parts or attachments.
  • Close supervision is necessary when this appliance is used by, on or near children, invalids or disabled persons.
  • DO NOT use outdoors.
  • Use this appliance only for its intended use as described in this manual.
  • DO NOT carry this appliance by the supply cord or use the cord as a handle.
  • NEVER operate this appliance if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return it to HoMedics Service Center for examination and repair.
  • Keep cord away from heated surfaces.
  • NEVER use while sleeping or fall asleep while using the massager.
  • NEVER drop or insert any object into any opening.
  • DO NOT operate where aerosol (spray) products are being used or where oxygen is being administered.
  • DO NOT use on or near eyes or other highly sensitive areas.
  • DO NOT operate under a blanket or pillow. Excessive heating can occur and cause fire, electrocution or injury to persons.
  • To disconnect, turn all controls to the “OFF” position, then remove plug from outlet.
  • This appliance is designed for household use only.
  • Use heated surfaces carefully. May cause serious burns. DO NOT use over insensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or incapacitated persons may be dangerous.


Caution: Please read all instructions carefully before operating.

  • If you have any concerns regarding your health consult your doctor before using this product.
  • In case of pregnancy, diabetes, pacemaker use, illness or any medical condition, consult your doctor before using massager.
  • NEVER leave the appliance unattended, especially if children are present.
  • NEVER cover the appliance when it is in operation.
  • DO NOT use this product for more than 15 minutes at a time.
  • Extensive use could lead to the product’s excessive heating and shorter life. Should this occur, discontinue use and allow the unit to cool before operating.
  • NEVER use this product directly on swollen or inflamed areas or skin eruptions.
  • This product is a non-professional appliance designed to provide soothing massage to worn muscles. DO NOT use this product as a substitute for medical attention.
  • DO NOT use this product before bed. The massager has a stimulating effect and can delay sleep.
  • NEVER use this product while in bed.
  • This product should NEVER be used by any individual suffering from any physical ailment that would limit the user’s capacity to operate the controls.
  • This unit should not be used by children or invalids without adult supervision.
  • NEVER use this product while driving an automobile.

Battery Precautions

  • Use only the size and type of batteries specified.
  • When installing batteries, observe proper +/- polarities. Incorrect installation of batteries may cause damage to the unit.
  • Do not mix different types of batteries together (e.g., alkaline with carbon-zinc or old batteries with new ones).
  • If the unit is not going to be used for a long period of time, remove batteries to prevent damage due to possible battery leakage.

Instructions for Use

Adaptor Instructions
  1. Insert adaptor plug into the control pad. (Fig. 1) This unit incorporates a wire frame allowing you to contour the unit to your neck. (Fig. 2)
  2. Plug into a AC 120-volt outlet.
  3. Place massager on your neck and mold the wire framing to desired position. (Fig. 2)
  4. To activate the massage action, press the massage button on the control pad. (Fig. 3)
  5. Press once for high speed, a second time for low, and press again to turn the unit off.
  6. To activate the heat function, with massage running, press the heat button on the control pad. (Fig. 3) The LED illuminator will glow red.
  7. To turn off the heat function, simply press the heat button again.
Optional Battery Instructions

Please note: Batteries will only operate the massage function. You must use the adaptor to activate the heat function.

  1. Locate the zipper on the back of the unit.
  2. Unzip to expose the battery compartment, remove lid.(Fig. 4)
  3. Insert 4 “AA” batteries. (Proper battery orientation is noted inside the battery compartment housing.)
  4. Replace the cover and zip the back portion back up, making sure both zipper ends are touching each other to ensure zipper is closed properly.
  5. To activate massage, follow steps 2 – 5 from adaptor instructions.Note: The micropedic™ bead pouch is designed to provide cushioning for extra support. It can be removed from the nylon / spandex sleeve if needed. By doing this, you will slightly increase the strength of the massage on your neck and shoulders.


To  Store

Place massager in its box or in a safe, dry, cool place. Avoid contact with sharp edges or pointed objects. To avoid breakage, DO NOT wrap the power cord around the unit. DO NOT hang the unit by the controller cord.

To Clean

Unplug the unit and allow it to cool before cleaning. Clean only with a soft, slightly damp sponge. NEVER allow water or any other liquids to come into contact with the unit.

  • DO NOT immerse in any liquid to clean.
  • Never use abrasive cleaners, brushes, or strong chemicals that might or might not be flammable and/or damaging to the product to clean.
  • DO NOT attempt to repair the massager. There are no user serviceable parts. For service, send the unit to the HoMedics address listed in the warranty section.



HoMedics, Inc., guarantees this product free from defects in material and workmanship for a period of one year from the date of original purchase, except as noted below. This HoMedics product warranty does not cover damage caused by misuse or abuse; accident; the attachment of any unauthorized accessory; alteration to the product; or any other conditions whatsoever that are beyond the control of HoMedics. This warranty is effective only if the product is purchased and operated in the USA or Canada.

A product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications is not covered under warranty.

HoMedics shall not be responsible for any type of incidental, consequential or special damages. All implied warranties, including but not limited to those implied warranties of fitness and merchantability, are limited in the total duration of one year from the original purchase date. To obtain warranty service on your HoMedics product, either hand deliver or mail the unit and your dated sales receipt (as proof of purchase), postpaid, along with check or money order in the amount of $5.00 payable to HoMedics, Inc. to cover handling.

Upon receipt, HoMedics will repair or replace, as appropriate, your product and return it to you, postpaid. If it is appropriate to replace your product, HoMedics will replace the product with the same product or a comparable product at HoMedics’ option. Warranty is solely through HoMedics Service Center. Service of this product by anyone other than HoMedics Service Center voids warranty.

This warranty provides you with specific legal rights. You may have additional rights which may vary from state to state. Because of individual state regulations, some of the above limitations and exclusions may not apply to you. For more information regarding our product line in the USA, please visit: www.homedics.com

Mail To: HoMedicsService Center Dept. 168 3000 Pontiac TrailCommerce Township, MI 48390Email: [email protected]

Homedics NMSQ-TL Destress Neck & Shoulder Massager with Heat Instructional Manual and Warranty Information – Homedics NMSQ-TL Destress Neck & Shoulder Massager with Heat Instructional Manual and Warranty Information –

[xyz-ips snippet=”download-snippet”]