HUAWEI Mate Xs User Guide

Quick Start Guide

Know Your Device

Before using the device, familiarise yourself with its basic operations.

  • To power on your device, press and hold the power button until the screen turns on.
  • To power off your device, press and hold the power button, and then touch.
  • To restart your device, press and hold the power button, and then touch.
  • Press and hold the power button for 10 or more seconds to forcibly restart your device.

1 NFC sensing area 2 Foldable screen release key
3 USB Type-C port/Headset jack 4 Power button / Fingerprintsensor
5 Volume button 6 Card slot

  • Please keep the NFC area close to other devices or objects while using the NFC function.
  • Check out the pre-installed Tips app and master all the great features on your device.

Getting Started

  • Be careful not to scratch your device or hurt yourself when using the eject pin.
  • Store the eject pin out of the reach of children to prevent accidental swallowing or injury.
  • Do not use cut or modified SIM or NM cards (nano memory cards) with your device as these may not be recognized and could damage the card tray (slot).
  • If your SIM card does not match your device, please contact your carrier.

Follow the instructions in the following figures to set up your device.Please use the eject pin included.Ensure that the card is correctly aligned and that the card tray is level when you insert it into your device.

Dual SIM Card Management

Your device supports dual SIM dual standby. Select the default mobile data card and calling card as needed. For details, check out the preinstalled Tips app.

  •  4G and 5G services depend on the support of your network carrier and its deployment of relevant services. Please contact your carrier to activate 4G or 5G service.
  • If you have inserted two SIM cards, only the default mobile data card can support 5G service.
  • 4G and 5G services may be unavailable in certain areas due to network interference.
  • If this guide is inconsistent with the description on the official website, the latter prevails.

For More Information

If you encounter any problems while using your device, you can obtain help from the following resources:

  • Visit https://consumer.huawei.com/en to view device information, frequently asked questions, and other information.
  • Visit https://consumer.huawei.com/en/support for the most up-to-date contact information for your country or region.
  •  Go to Settings and enter the following keywords in the search box to view the corresponding information. E.g. Legal, Safety information, Authentication info, Certification logos.

Safety Information

Please read all of the safety information carefully before using your device to ensure its safe and proper operation and to learn how to dispose of your device properly.Operation and Safety

  • To prevent possible hearing damage, do not listen to high volume levels for long periods.
  • Using an unapproved or incompatible power adapter, charger or battery may damage your device, shorten its lifespan or cause a fire, explosion or other hazards.
  • Ideal operating temperatures are 0 °C to 35 °C. Ideal storage temperatures are -20 °C to +45 °C.
  • Pacemaker manufacturers recommend maintaining a minimum distance of 15 cm between a pacemaker and a wireless device to prevent potential interference with the pacemaker. If using a pacemaker, hold the device on the side opposite the pacemaker and do not carry the device in your front pocket.
  • Keep the device and the battery away from fire, excessive heat, and direct sunlight. Do not place them on or in heating devices, such as microwave ovens, water heaters, stoves, or radiators.
  • Adhere to local laws and regulations while using the device. To reduce the risk of accidents, do not use your wireless device while driving. If you must make or answer a call, stop your vehicle at a safe location first.
  • While flying in an aircraft or immediately before boarding, ensure that you use your device according to the instructions provided.Using a wireless device in an aircraft may disrupt wireless networks, present a hazard to aircraft operations or be illegal under the law.
  • In order to avoid damaging the internal circuit of the device or charger, do not use the device in a dusty, damp, or dirty place, or near a magnetic field.
  • When charging the device, make sure the power adapter is plugged into a socket near the device and is easily accessible.
  • Unplug the charger from the electric socket and from the device when not in use.
  • Do not use, store or transport the device where flammables or explosives are stored (e.g. in a petrol station, oil depot, or chemical plant). Using your device in these environments increases the risk of explosion or fire.
  • Keep the battery away from fire, and do not disassemble, modify, throw, or squeeze it. Do not insert foreign objects into it, submerge it in water or other liquids, or expose it to external force or pressure, as this may cause the battery to leak, overheat, catch fire, or even explode.
  • Dispose of this device, the battery, and accessories according to local regulations. They should not be disposed of in the normalhousehold waste. Improper battery use may lead to fire, explosion, or other hazards.
  • Please consult your doctor and the device manufacturer to determine if the operation of your device may interfere with the operation of your medical device.
  • Adhere to any rules or regulations set forth by hospitals and health care facilities.
  • This device contains a built-in battery. Do not attempt to replace the battery by yourself. Otherwise, the device may not run properly or it may damage the battery. For your personal safety and to ensure that your device runs properly, you are strongly advised to contact a Huawei authorized service center for a replacement.

Potentially Explosive Atmosphere

Power off your device in any area with a potentially explosive atmosphere, and comply with all signs and instructions. Areas that may have potentially explosive atmospheres include the areas where you would normally be advised to turn off your vehicle engine. The triggering of sparks in such areas could cause an explosion or a fire, resulting in bodily injuries or even deaths. Do not power on your device at refueling points such as service stations. Comply with restrictions on the use of radio equipment in fuel depots, storage, and distribution areas, and chemical plants. In addition, adhere to restrictions in areas where blasting operations are in progress. Before using the device, watch out for areas that have potentially explosive atmospheres that are often, but not always, clearly marked. Such locations include areas below the deck on boats, chemical transfer or storage facilities, and areas where the air contains chemicals or particles such as grain, dust, or metal powders. Ask the manufacturers of vehicles using liquefied petroleum gas (such as propane or butane) whether this device can be safely used in their vicinity.

Disposal and recycling information

The symbol on the product, battery, literature, or packaging means that the products and batteries should be taken to separate waste collection points designated by local authorities at the end of the lifespan. This will ensure that EEE waste is recycled and treated in a manner that conserves valuable materials and protects human health and the environment.For more information, please contact your local authorities, retailer, or household waste disposal service or visit the website https://consumer.huawei.com/en/.

Reduction of hazardous substances

This device and its electrical accessories comply with local applicable rules on the restriction of the use of certain hazardous substances in electrical and electronic equipment, such as EU REACH regulation, RoHS, and Batteries (where included) directive. For declarations of conformity about REACH and RoHS, please visit the website https://consumer.huawei.com/certification.

RF Exposure Information

The World Health Organisation has stated that exposure can be reduced by limiting your usage or simply using a hands-free kit to keep the device away from the head and body.Ensure that the device accessories, such as a device case and device holster, are not composed of metal components. Keep the device away from your body to meet the distance requirement.For the countries that adopted the SAR limit of 2.0 W/kg over 10 grams of tissue.The device complies with RF specifications when used near your ear or at a distance of 0.50 cm from your body. The highest reported SAR value: Head SAR: 0.49 W/kg; body SAR: 0.99 W/kg.

EU Regulatory Conformance

StatementHereby, Huawei Technologies Co., Ltd. declares that this device TAHN29m is in compliance with the following Directive: RED 2014/53/EU, RoHS 2011/65/EU, ErP 2009/125/EC.The full text of the EU declaration of conformity, the detailed ErP information and most recent information about accessories & software are available at the following internet address: https://consumer.huawei.com/certification.This device may be operated in all member states of the EU.Observe national and local regulations where the device is used.This device may be restricted for use, depending on the local network.

Restrictions in the 5 GHz band:

The 5150 to 5350 MHz frequency range is restricted to indoor use only in: AT, BE, BG, CH, CY, CZ, DE, DK, EE, EL, ES, FI, FR, HR, HU, IE, IS, IT, LI, LT, LU, LV, MT,  L, NO, PL, PT, RO, SE, SI, SK, TR, UK.

Frequency Bands and Power

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The frequency bands and transmitting power (radiated and/or conducted) nominal limits applicable to this radio equipment are as follows:

TAH-N29m GSM900: 37 dBm, GSM1800: 34 dBm,WCDMA900/2100: 25.7 dBm, LTE Band 1/3/7/8/20/28/32/34/38/40: 26 dBm, 5G NR SA Band:n41(2515-2690MHz)/n78: 29 dBm, 5G NR NSA band: n41(2515-2690MHz)/n78: 26 dBm, Wi-Fi 2.4G: 20dBm, Bluetooth: 20 dBm, Wi-Fi 5G: 5150-5250 MHz:23 dBm, 5250-5350: 20 dBm, 5470-5725 MHz: 20 dBm, 5725-5850 MHz: 14dBm, NFC: 42 dBuA/m at 10m

Legal Notice

Trademarks and PermissionsAndroid is a trademark of Google LLC.LTE is a trademark of ETSI.The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Huawei Technologies Co., Ltd. is under license. Huawei Device Co., Ltd. is an affiliate of Huawei Technologies Co., Ltd.Wi-Fi®, the Wi-Fi CERTIFIED logo, and the Wi-Fi logo are trademarks of Wi-Fi Alliance.Copyright © Huawei 2020. All rights reserved.ALL PICTURES AND ILLUSTRATIONS IN THIS GUIDE, INCLUDING BUT NOT LIMITED TO THE DEVICE COLOUR, SIZE, AND DISPLAY CONTENT, ARE FOR YOUR REFERENCE ONLY. THE ACTUAL DEVICE MAY VARY. NOTHING IN THIS GUIDE CONSTITUTES A WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.Privacy PolicyTo better understand how we protect your personal information, please see the privacy policy at https://consumer.huawei.com/privacy-policy.

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References

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