HuddleCamHD HC3X-G2 3X Gen2 USB 2.0 Conferencing Camera
Precautions
Safety Tips
- Please read this manual carefully before using the camera.
- Avoid damage from stress, violent vibration or liquid intrusion during transportation, storage or installation.
- Take care of the camera during installation to prevent damage to the camera case, ports, lens or PTZ mechanism.
- Do not apply excessive voltage. (Use only the specified voltage.) Otherwise, you may experience electrical shock.
- Keep the camera away from strong electromagnetic sources.
- Do not aim the camera at bright light sources (e.g. bright lights, the sun, etc.) for extended periods of time.
- Do not clean the camera with any active chemicals or corrosive detergents.
- Do not disassemble the camera or any of the camera’s components. If problems arise, please contact your authorized dealer.
- After long term operation, moving components can wear down. Contact your authorized dealer for repair.
In the Box
Supplied Equipment
- 3x Zoom USB 2.0 HD Video Conference Camera
- 12V/2.0A DC Power Adapter
- USB 2.0 A-B cable (16ft / 4.9m)
- RS-232C Serial Control cable
- RS-232C to RS-485 adaptor cable
- Wall Mount
- IR Remote Controller
- Quick Start Guide
Physical Description
Front View
- Lens
- IR ReceiverTo receive IR remote controller signal.
- Power LEDBlue LED lights when unit is powered, LED is dark for Stand-By status.
- IR ReceiverTo receive IR remote controller signal.Rear View
- USB 2.0 InterfaceFor connection to PC (USB 2.0 port. Will also function in a USB 3.0 port as USB 2.0 device).
- DC12V In SocketOnly use the power adapter supplied with this camera.
- IR ReceiverTo receive IR remote controller signals.
- RS232 IN PortFor hard wired remote control from a 3rd party PC, joystick, etc…
- RS485 IN PortFor hard wired remote control from a 3rd party PC, joystick, etc…
Bottom View
- Tripod / Wall Mount / Ceiling MountWill accept 1/4-20 bolt from 3rd party tripod, wall or ceiling mount.
Cable Connection Info
VISCA RS-232C – IN Reference
VISCA RS-485 – In Reference
OSD MENU
On Screen Display Menu – Use the OSD menu to access and change the camera’s settings.Note: You cannot manually move the camera (pan/tilt) when the OSD menu is visible on the screen.
The Dome OSD Menu is as follows:
Protocol
-
- Dome Address Default: 1
- 1 – 7
- Dome Protocol Default: VISCA
- VISCA, PELCO-D
- Baud Rate Default: 9600
- 2400, 4800, 9600, 38400
Pan/Tilt
-
- IR Address Default: 1
- 1 – 3
- Pan Speed Default: 14
- 1 – 24
- Tilt Speed Default: 10
- 1 – 18
- Picture Freeze Default: Off
- On, Off
- Loc Resume Default: Off
- Off, 30, 60, 90
- Information
- Version
- Model
- Date
The Lens OSD Menu is as follows:
- Exposure
- Brightness Default: 50
- 1 – 255 (increments of 5)
- Backlight Default: Off
- On, Off
- AE (Auto Exposure) Default: Auto
- Auto, Shutter
- Shutter Default: 1/30
- 1/25, 1/30, 1/50, 1/60, 1/75, 1/90, 1/100, 1/120, 1/125, 1/150, 1/180, 1/215, 1/250, 1/300, 1/350, 1/425, 1/500, 1/600, 1/725, 1/1000, 1/1250, 1/1500, 1/1750, 1/2000, 1/2500, 1/3000, 1/3500, 1/4000, 1/6000, 1/10000
- ANTI-Flicker Default: 60
- 50 / 60
- Color
- Hue Default: 50
- 1 – 100
- Saturation Default: 50
- 1 – 100
- Sharpness Default: 50
- 1 – 127
- WB (White Balance) Default: Auto
- Auto, Manual
- Color Temp Default: 4900
- 4000 – 5400 (increments of 100)
Image
-
- Image Flip Default: Off
- Mirror, Off, All, Flip
- Frame (frames per second) Default: 30
- 25 / 30
- Image Mode Default: Normal
- Clear, Bright, Beauty, Normal
IR Remote Controller![]()
- Reset:Restarts the camera and restores it to Factory Default settings.(Note: Will delete all memory).
- Camera SelectionSelect Camera ID: 1, 2 or 3
- Preset Positions1-9: Preset PositionsSet: Setting Preset PositionClear: Clear Preset PositionCall: Call Preset PositionNote: To Set / Call preset position 1, you should press number key “1”, then press Set / Call to Set or Call the position.
- Fast Zoom in/out Control Zone+: Zoom in quickly-: Zoom out quickly
- Pan/Tilt Controller
- Move Up
- Move Down
- Move Left
- Move Right
- Auto Pan
- Additional Function ZoneFreeze: Image FreezeBL: Back-light CompensationWB: White BalanceAE: Auto ExposureD Zoom: Digital ZoomHDMI: Swap to HDMI video outputDVI: Swap to DVI video outputFormat: Swap between different formats
- Power Supply SwitchPower On / Off button
- OSD Menu Zone
- Dome OSD: Enter Pan Tilt Zoom OSD menu
- Lens OSD: Enter lens OSD menu
- Slow Zoom In/Out Zone+: Zoom in slowly-: Zoom out slowly
- Focus Control ZoneAuto: Turn on auto focusManual: Turn on manual focusFar: Set focus at farther distanceNear: Set focus at nearer distance
- Pan/Tilt Function ZoneL-Limit: Set left boundary limit scanning positionScan: Enable Boundary Scanning (Auto Panning)R-Limit: Set right boundary limit scanning positionHome: Go to camera’s Home positionTour: Enable automatic patrol tour of presetsRev: Enable image flip for ceiling mounting
Connection Instructions
- Connect included Power Supply to the camera.
- Wait for camera to come to Home Position.
- Connect included USB 2.0 cable to camera and USB 2.0 port of PC.
- Select and configure camera in your software of choice.NOTE: Failure to follow this sequence may result in no connection to PC.
Care Of The Unit
Remove dust or dirt on the surface of the lens with a blower (commercially available).
Installation Instructions
Desktop Installation
When using the HuddleCamHD Camera on a desk, Make sure that it will stand level. If you want to use the camera on an incline, make sure the angle is less than 15 degrees to ensure that the camera’s pan and tilt mechanism operates normally.
Tripod Installation
When using the HuddleCamHD Camera with a tripod, screw the tripod to the bottom of the camera. The tripod screw must fit below specifications:Note: Tripod must stand on a level surface.
Wall Mount Installation
The camera includes a wall mount allowing you to mount the camera to a wall. Follow the figures below to mount your camera to the wall.
USB Connection
Important Notes Regarding USB Connectivity:
USB 3.0 ports are backwards compatible with USB 2.0 devices. USB 2.0 ports are not completely forward compatible with USB 3.0 devices (some USB 3.0 devices will connect to USB 2.0 with limited functionality).External USB hubs should be avoided (i.e. give the camera its own USB port on the device) as they are not well suited to transmitting HD video reliably. USB extension systems must be fully compatible with the version of USB that you are using and must utilize an external power supply, when required.Caution: Some “compatible” USB 3.0 extenders do not actually have the full 5Gbps bandwidth required for uncompressed HD video – so check bandwidth specs. Always connect the HuddleCamHD camera directly to the device in order to associate the UVC drivers before attempting to use any extension system. USB 3.0 power saving settings in the device’s operating system should be turned off completely for reliable USB 3.0 camera connectivity.
HuddleCamHD Cameras
All HuddleCamHD cameras utilize the UVC (USB Video Class) drivers that are built into Windows, Mac OS and Linux to stream HD video to your device via your device’s USB port (USB 2.0 or USB 3.0 depending upon HuddleCamHD camera). When your device successfully recognizes the camera, your device will register the HuddleCamHD camera as an “imaging device”. You can see this in your Windows Device Manager program (type “device manager” into the Windows search tool) as shown in the screenshot, below:
In this example, you can see the HuddleCamHD camera in use connected as a fully functional USB 3.0 device (HuddleCamHD) as well as a USB 2.0 device with limited functionality (USB2.0 Camera). If your device has not connected to or has not recognized the HuddleCamHD camera as an imaging device (in which case, you may see a new “unknown device”, “Westbridge” or “CYTFX3” labeled device show up in Device Manager’s “Universal Serial Bus Controllers” section rather than in the “Imaging Devices” section), the HuddleCamHD camera will not be available to programs that utilize a camera. In this case, try restarting the device and reconnecting the camera via USB (USB 2.0 or USB 3.0 depending upon HuddleCamHD camera).
Similarly, you can see a connected device in System Information on a MAC. See screenshot below:
In this example, you can see the HuddleCamHD camera in use connected as a fully functional USB 3.0 device “HuddleCamHD” as well as a “USB2.0 camera” with limited functionality (USB2.0 camera).
Troubleshooting
| Problem | Cause | Resolution |
| There is no power to the camera. | Power adapter is disconnected from mains or from camera. | Check the connections between the camera, power adapter and mains. If anything is disconnected, reconnect it. |
| Camera will not connect to the PC via USB. | USB cable is bad. | Try new USB Cable |
| Camera connects sometimes. | Connect USB only after camera has completely booted. | |
| Camera unable to pan, tilt, and/or zoom. | Menu is currently displayed on the screen. | Retry after exiting the menu. |
| Pan, tilt or zoom range limit was reached. | Try to pan/tilt/zoom in the other direction. | |
| Remote control not working. | The “camera select” button on the remote control is not set to match the “IR address” set on
the camera dip switch. |
Choose the correct “IR select” number to match camera settings. |
| Camera cannot be controlled via VISCA. | The connection between the PC and camera is incorrect. | Refer to Cable Connection Info section of this manual. |
| Commands being sent are incorrect. | Refer to VISCA manual. | |
| The Camera is not working at all. | No response or image from camera. | Disconnect power, and wait a few minutes, then connect the power again. Retry. |
Specifications
Model Number: HC3X-(xx)-G2 Color (xx): WH=White; BK=Black
Camera & Lens
• Video CMOS Sensor 1/2.8” CMOS, 2.1 Mega Pixel• Frame Rate 30fps 1920 x 1080p• Lens Zoom 3X Optical Zoom f = 3.3-10mm• Iris F1.7 – F3.0• Horizontal Field of View 34° (tele) to 82° (wide)• Warranty 2 Years parts and labor
Pan/Tilt Movement
• Pan Movement 0 – 355°, 48°/s (maximum)• Tilt Rotation Up: 90°, Down: 30°• Presets 64 Presets
Rear Board Connectors
• Video Interface USB 2.0, Type B• Control Signal Interface Mini DIN-8 (RS232 IN, RS485 IN, Pelco-D IN)• Control Signal Config. Dome – On Screen Display Menu• Baud Rate 2400, 4800, 9600, & 38400 bps• Power Supply Interface DC 12V 2A
Electrical Index
• Power Supply Adapter 12V DC 2A• Input Voltage 12V DC (10.5-14V DC)• Input Power 24W (Max)• Working Environment Indoor
Physical
• Material Aluminum, Plastic• Dimensions 4.88”W x 5.5”H x 4.75”D [6”H w/ Tilt Up] (124mm x 139mm x 120mm [152mmH w/ Tilt Up])• Weight 1.66 lbs (0.75 kg)• Box Dimensions 8.75” x 8.88” x 7” (222mm x 225mm x 178mm)• Boxed Weight 3.66 lbs (1.66 kg)• Color Black & White• Operating Temperature 32°F to + 113°F (0°C to +45°C)• Storage Temperature -14°F to 140°F (-10°C +60°C)• Working Environment Indoor only
References
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