HuddleCamHD3XA with Audio
USB 2.0 PTZ Camera w/ built-in Mic ArrayInstallation and Operation Manual
Ver. 1.2 – 9/20
Precautions
Safety Tips
- Please be aware any deviation from these tips may void your warranty
- Please read this manual carefully before using the camera.
- Avoid damage from stress, violent vibration or liquid intrusion during transportation, storage, or installation.
- Take care of the camera during installation to prevent damage to the camera case,ports, lens, or tilt mechanism.
- Keep the camera away from strong electromagnetic sources.
- Do not aim the camera at bright light sources (e.g. bright lights, the sun, etc.) for extended periods of time.
- Do not clean the camera with any active chemicals or corrosive detergents.
- Do not disassemble the camera or any of the camera’s components. If problems arise, please contact your authorized HuddleCamHD dealer.
- After long term operation, moving components may wear down. Please contact your authorized HuddleCamHD dealer for repair.
What’s in the Box
Supplied Hardware
- HuddleCamHD 3XA – 3X Optical Zoom USB 2.0 camera
- Camera
- Dual Microphone Array
- 12V 2.0A DC Power Adapter
- USB 2.0 A-B cable (4.9m 16ft)
- IR Remote Controller
- Quick Start Guide
Physical Description
Front View of the Camera
- Lens3X Optical Zoom
- Left Microphone Element
- IR ReceiverTo receive IR remote controller signal
- Power LEDBlue LED lights when unit is powered and is dark in Stand-By status.
- IR ReceiverTo receive IR remote controller signal
- Right Microphone Element
Rear View of the Camera________
7. USB 2.0 InterfaceFor video/audio connection to PC (USB 2.0 Port. Will also function in a USB 3.0 port as aUSB 2.0 device)8. IR ReceiverTo receive IR remote controller signals9. DC IN 12V socketOnly use the Power Adapter supplied with this camera
Bottom View of the Camera___________
10. Dip-SwitchesUsed for selecting serial (virtual com port via USB) and IR communications settings.)11. TripodWill accept 1 / 4 20 bolt from 3rd party tripod, wall or ceiling mount using included tripod adapter.
Dip-Switch Settings_____
Bottom Switch: Used for serial and IR communication settings.Note: When changing Dip-Switch settings, make all changes with camera powered off.
DIP-1,2:Virtual COM Port – Baud Rate & Communication Protocol
| Baud Rate | Switch State | CommunicationProtocol | Switch State |
| DIP-1 | DIP-2 | ||
| 9600bps | OFF (Default) | VISCA 1 | OFF (Default) |
| 38400bps | ON | PELCO-D | ON |
DIP-3,4,5:IR Remote Control – Camera ID
| IR Remote Address | Switch State | ||
| DIP-3 | DIP-4 | DIP-5 | |
| 1 (Default) | OFF (Default) | OFF (Default) | OFF (Default) |
| 1 | ON | OFF | OFF |
| 2 | OFF | ON | OFF |
| 3 | OFF | OFF | ON |
Dome_________________
| • Pan Speedo Set speed of Pan motor▪ Range = 1 – 63 | Default Value: 20 |
| • Tilt Speedo Set speed of Tilt Motor▪ Range = 1 – 63 | Default Value: 20 |
| • Scan Speed (Auto Pan Mode)o Set speed of boundary scan▪ Range = 1 – 63 | Default Value: 6 |
| • Tour Path (Uses presets)o Select desired tour path▪ Range = 1 – 4 | Default Value: 1 |
| • Tour Dwello Set duration to dwell on each preset▪ Range = 1 – 60 | Default Value: 5 |
| • Proportion
(Pan + Tilt speed proportional to zoom level)o Set Proportion▪ Range = On – Off |
Default Value: On |
| • Auto Revo Set camera mounting orientation▪ N for inv ceiling mount, P for std. mount | Default Value: P |
| • Frameo Set Refresh Rate▪ Range = 50Hz or 60Hz | Default: 60Hz |
| • Preset Freezeo Provides automatic temporary freeze frame when switching between presets▪ Range = On – Off | Default: On |
| • POS COMEBACKo Allows the camera to revert to last position left at for 30+ seconds▪ Range = On – Off | |
| Lens_____ | |
| • BL (Backlight)o ON/OFF | Default Value: OFF |
| • Saturationo 0 – 15 | Default Value: 9 |
| • Sharpnesso 0 – 15 | Default Value: 3 |
| • NR (Noise Reduction)o Adjustable Value: OFF, AUTO, 1 – 4 | Default Value: Auto |
| • WB (White Balance)o Auto/Indoor/Outdoor/Onepush/ATW/Manual | Default Value: Auto |
| Manual Settings: | |
| • R GAIN (Red Gain)o Adjustable Scope: 0 – 255 | Default Value: 76 |
| • B GAIN (Blue Gain)o Adjustable Scope: 0 – 255 | Default Value: 82 |
| • AE (Auto Exposure)o Auto/Manual | Default Value: Auto |
| Manual Settings: | |
| • SHUTTERo Shutter Speed Range: 1/60 – 1/10000 | Default Value: 1/90 |
| • IRISo FIXED only | |
| • BRIGHTo Set Brightness: 0 – 15 | Default Value: 8 |
IR Remote Controller
(Note: Some buttons do not operate for all camera modes)
- Reset:Restarts the camera and restores itto Factory Default settings.(Note: Will delete all memory).
- Camera SelectionSelect Camera ID: 1, 2 or 3
- Preset Positions1-9: Preset PositionsSet: Setting Preset PositionClear: Clear Preset PositionCall: Call Preset PositionNote: To Set / Call preset position 1, youshould press number key “1”, then press Set /Call to Set or Call the position.
- Fast Zoom in/out Control Zone+: Zoom in quickly-: Zoom out quickly
- Pan/Tilt Controller↑ Move Up↓ Move Down← Move Left→ Move Right↵ Auto Pan
- Additional Function ZoneFreeze: Image FreezeBL: Back-light CompensationWB: White BalanceAE: Auto ExposureD Zoom: Digital ZoomHDMI: Swap to HDMI video outputDVI: Swap to DVI video outputFormat: Swap between different formats
- Power Supply SwitchPower On / Off button
- OSD Menu ZoneDome OSD: Enter Pan Tilt Zoom OSD menuLens OSD: Enter lens OSD menu
- Slow Zoom In/Out Zone+: Zoom in slowly-: Zoom out slowly
- Focus Control ZoneAuto: Turn on autofocusManual: Turn on manual focusFar: Set focus at a farther distanceNear: Set focus at a nearer distance
- Pan/Tilt Function ZoneL-Limit: Set left boundary limit scanning positionScan: Enable Boundary Scanning (Auto Panning)R-Limit: Set right boundary limit scanning positionHome: Go to the camera’s Home positionTour: Enable automatic patrol tour of presetsRev: Enable image flip for ceiling mounting
Connection Instructions_____
1. Connect included Power Supply to the camera.2. Wait for camera to come to Home Position.3. Connect included USB 2.0 cable to camera and USB 2.0 port of PC.4. Select and configure camera in your software of choice.NOTE: Failure to follow this sequence may result in no connection to PC.
Care of the Unit
Remove dust or dirt on the surface of the lens with a blower (commercially available).
Installation Instructions
Desktop Installation
When using the HuddleCam on a desk, make sure that it will stand level. If you want to use the camera on an incline, make sure the angle is less than 15 degrees to ensure that the camera’s pan and tilt mechanism operates normally.
Desktop Installation
When using the HuddleCam with a tripod, screw the tripod to the bottom of the camera. The tripod screw must fit below specifications:Note: Tripod must stand on a level surface.To fix the tripod mount to the bottom of the camera, use the supplied screws to hold it in place.
Then screw the tripod to the tripod bracket.
Important Notes Regarding USB Connectivity
USB 3.0 ports are backward compatible with USB 2.0 devices. USB 2.0 ports are not completely forward compatible with USB 3.0 devices (some USB 3.0 devices will connect to USB 2.0 with limited functionality).External USB hubs should be avoided (i.e. give the camera its own USB port on the device) as they are not well suited to transmitting HD video reliably.USB extension systems must be fully compatible with the version of USB that you are using and must utilize an external power supply when required. Always connect the HuddleCam directly to the device in order to associate the UVC drivers before attempting to USB any extension system.USB power saving settings in the device’s operating system should be turned off completely for reliable USB camera connectivity.HuddleCam Cameras – Video (General to all HuddleCamHD models)All HuddleCamHD cameras utilize the UVC (USB Video Class) drivers that are built into Windows, Mac OS, and Linux to stream HD video to your device via your device’s USB port (USB 2.0 or USB 3.0 depending upon HuddleCam model). When your device successfully recognizes the camera, your device will register the HuddleCam as an “image device”. You can see this in your Windows Device Manager program (type “device manager” into the Windows search tool) as shown in the screenshot, below:
In this example, you can see the HuddleCam model in use connected as a fully functional USB 3.0 device (HuddleCamHD) as well as a USB 2.0 device with limited functionality (USB 2.0 Camera).
If your device has not connected to or has not recognized the HuddleCam as an imaging device (in which case, you may see a new “unknown device”, “Westbridge” or “CYTFX3” labeled device show up in Device Manager’s “Universal Serial Bus Controllers” section rather than in the “Imaging Devices” section), the HuddleCam will not be available to programs that utilize a camera. In this case, try restarting the device and reconnecting the camera via USB – and to a different available USB port, if possible.Similarly, you can see a connected device in System Information on a MAC. See screenshot below:
In this example, you can see the HuddleCam model in use connected as a fully functional USB 3.0 device “HuddleCamHD” as well as a “USB2.0 camera” with limited functionality (USB 2.0 camera).
HuddleCam Cameras – Audio (Specific to HuddleCamHD models with built-in audio)In the case of the HuddleCamHD model HC3XA-xx, the unit also has a built-in microphone array.Because of this, it also shows up as a UAC (USB Audio Class) device on your PC.
In this example, you can find the camera’s mic system under Sound Controllers in the Windows Device Manager, shown as “HuddleCamHD Mic”. If the camera is connected properly, the mics will show up here and be available to any program that is able to utilize your connected audio devices.
HuddleCam Cameras – Serial Control (Specific to HuddleCamHD models with virtual COM)Since the HuddleCamHD model HC3XA-xx also includes a virtual serial connection, the camera will actually make 3 separate connects to your PC: UVC for video, UAC for audio, and virtual com port for serial communication, as can be seen here:
This view uses the Windows Device Manager’s “View by Connection” mode rather than the default “View by Type” mode, which allows you to “sort” by physical connection to see your connected devices. However, all 3 USB connection types may be viewed in any of Device Manager’s viewing modes (just not grouped together like this).Changing the Advanced Port properties of the USB Serial Port (right-click on “USB Serial Port (COMx)” connection as shown above) will allow you to set the virtual Com Port address of the camera to match the Com Port settings of your PTZ controlling software (like the free “Remote PTZ Control Software” available at http://huddlecamhd.com/resources/
Troubleshooting
| Problem | Cause | Resolution |
| There is no power to the camera. | Power adapter isdisconnected from mains or from camera. | Check the connectionbetween the camera, power adapter, and mains. If anything is disconnected, reconnect it. |
| Camera will not connect to the PC via USB | USB cable is bad. | Try new USB Cable |
| Camera connects sometimes. | Connect USB only after camera has completely booted. | |
| Camera unable to pan, tilt, and/or zoom. | Power adapter isdisconnected from mains or from the camera | See Camera Power, above |
| Pan, tilt, or zoom range limit was reached | Try to pan/tilt/zoom in the other direction | |
| Remote control not working | The “camera select” button on the remote control is not set to match the “IR address” set on the camera dip switch. | Choose the correct “IR select” number to match camera settings (default address 1). |
| Camera cannot be controlled via VISCA. | The connection between the PC and camera is incorrect. | Refer to USB connectivity section of this manual. |
| Commands being sent are incorrect. | Refer to VISCA section of this manual. | |
| The camera is not working at all. | No response or image from camera. | Disconnect power, and wait a few minutes, then connect the power again. Retry. |
Specifications
Model Number: HC3XA-(xx)Color (xx): BK=Black & WH=White
| Camera & Lens | |
| • Video CMOS Sensor | 1/2.8” CMOS, 2.1 Mega Pixel |
| • Resolutions | 1080p-30/25, 720p-30/25, SVGA, VGA |
| • Frame Rate | Up to 30fps (MJPEG) |
| • Lens Zoom | 3X Optical Zoom f=3.3-10mm F1.6 |
| • Min Lux | 0.1 Lux at F1.6 |
| • Horizontal Field of View | 34° (Tele) to 91° (Wide) |
| Built-in Audio | |
| • Mic Array | Dual Mics on front of camera base |
| • Pickup Range | 360° up to 16.5 ft (5m) |
| • Processing | Advanced Auto Gain and Noise Control |
| Pan/Tilt Movement | |
| • Pan Movement | ±175° |
| • Tilt Rotation | Up: 90°, Down: 30° |
| • Presets | 64 Presets |
| Rear Board Connectors | |
| • Video interface | USB 2.0 |
| • Control Signal Interface | USB 2.0 Virtual Com Port (VISCA, PelcoD) |
| • Baud Rate | 9600, 38400 bps |
| • Audio Interface | USB 2.0 Plug and Play |
| • Power Supply Interface | DC 12V 1.2A |
| Electrical Index | |
| • Power Supply Adapter | 12V DC 2A |
| • Input Voltage | 12V DC (10.5-14V DC) |
| • Input Power | 24W (Max) |
| Physical | |
| • Material | Aluminum, Plastic |
| • Dimensions | 7.1”W x 5.2”H x 3.1”D (180mm x 132mm x 78mm [140mmH w/ tilt]) |
| • Weight | 1.41 lbs (0.64 kg) |
| • Color | Black & White |
| • Operating Temperature | 32°F to + 113°F (0°C to +45°C) |
| • Storage Temperature | -14°F to 140°F (-10°C +60°) |
| • Working Environment | Indoor only |
| Warranty | |
| • Mfg Warranty | 2 Years parts and labor |
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