hugolog keyless entry door lock User Manual

Thank you for choosing Hugolog.Please read this user manual before fitting and using your keypad lock, and keep it for future reference.“NEED HELP?For technical support and more, please let us know.”

Parts List

Installation Guide

TOOL REQUIRED:USE OF A POWERED SCREWDRIVER IS NOT RECOMMENDED

1. Prepare the door and check dimensions
   

   A. Measure to confirm that the hole in the door is 2-1/8″ (54 mm) .	B. Measure to confirm that the backset is either 2-3/8″ or 2-3/4″ (60 or 70 mm) .
   C. Measure to confirm that the the hole in the door edge is 1″ (25 mm) .	D. Measure to confirm that the door is 1-3/8″  to 2″ (35 mm or 50 mm)thick .

2. Install the latch and strikeA. Hold the latch in front of the door hole, with the latch face flush against the door edge.
   

   Is the slotted hole centered in the door hole?
   Slotted hole is centered.	NOSlotted hole is NOT centered.
   No adjustment is  required. Proceed to next step.	Rotate and pull the latch as shown to extend latch.

   B. Is the door edge chiseled?C. Install strike on the door frame.IMPORTANT: Make sure hole in door frame is NO drilled a minimum of 1″ (25 mm) deep.D. With the door closed, use a flat-head screwdriver to test if deadbolt works smoothly. Check alignment between the latch and the strike, making sure when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame.

3. Install exterior assemblyA. Before installation, make sure the latch is fully retracted (in the unlocked position).
   

   A. Before installation, make sure the latch is fully retracted (in the unlocked position).	B. Route the cable below the latch.
   C. Send the cable through the bottom horizontal slot in the mounting plate.	D. Secure the mounting plate with the supplied screws.

4. Install interior assembly
   

   A. Remove the battery cover.Do not load batteries until lock is completely installed.	B. Connect the cable and ensure tight cable connection.
   C. Rotate the thumbturn in upward position and make sure the latch is still fully retracted. Insert the torque blade through center hole mounting plate.	D. Test the thumbturn for smooth rotation.If thumb turn doesn’t rotate, repeat step 4B, making sure the thumb turn facing upwards.
   Secure the interior assembly with screw K.

5. Detect left/ right hand door installation Perform a factory reset to teach the lock the orientation of the door. Always run this step after installation. The motor will not operate before completing the step.
   

   A. While the door is OPENED and UNLOCKED, load 3 AA batteries into the battery compartment. For best results, use new,  nonrechargeable Alkaline batteries only. Do not mix old and new batteries.	B. Press and hold the Reset button using a pen or a paper clip. Do not release the reset button until you completed the next step.	C. Place the 4th battery and keep holding the reset button, until the latch bolt extend.If the latch doesn’t extend within 10  seconds, repeat step 4C and 5A, making sure the thumbturn is always facing upwards and latch always in unlocked position.

How To Use

UNLOCK the door from outside

UNLOCK the door from insideRotate the thumbturn to Unlock position.

LOCK the door from outsideOne-Touch Locking Press any key on keypad for 2 seconds.Enable Auto LockAfter Auto Lock is enabled, the bolt will automatically extend in 30 seconds after unlocking to lock the door. (see Quick Set Up for how to enable this function)LOCK the door from insideRotate the thumbturn to Lock position.

Programming Instructions

Information & Safety Warnings

• Protect your User Codes and Master Code.
• Restrict access to your lock’s interior assembly and routinely check your settings to ensure they have not been altered without your knowledge.
• This lock meets IP54 water-resistance. It can withstand water splashes ; however, it is not waterproof. Do not let water and liquids get into the lock. Avoid exposure to direct sunlight. Long-term exposure to direct sunlight may damage the lock.

Programming Basic

1. Master Code (4 to 10 digits): Required for programming and feature settings. Property owner/ manager should keep this information confidential. The default Master Code is 12345678. This code must be changed prior to programming.
2. User Code (4 to 10 digits): A total of 20 User Codes (and one temporary one-time user code) can be programmed.
3. Both master and user codes do not support the following combination.
   

   A. Forward number sequenceB. Backward number sequenceC. Repeat number sequenceD. Contain existing code sequence

Parts Illustrations

The default Master Code is 12345678. It is required that you change it to a code of your own before programming.

Definitions

Quick Set Up

IMPORTANT:

• The default Master Code is 12345678 and it can’t be used to program the lock. Please change it to a code of your own first.
• Each programming steps needs to be completed within 5 seconds. If you hear 5 rapid beeps with flashing red lights, it indicates entry error or time-out. Please start over.

Change Master Code
Add User Code
Delete User Code
Silent Mode
Auto Lock
Auto Lock Time Delay
Add One-Time User Code
Vacation Mode

Factory Default Settings

Restore To Factory Default SettingsIMPORTANT:Factory reset process is the same as door handing. By performing the steps below, you will teach the lock the orientation of your door and delete all User Codes and custom settings associated with the lock.

1. Keep the door opened and unlocked (thumbturn facting upwards and latch retrated).
2. Press and hold the Reset button, at the same time take out one battery and then place it back.
3. Keep holding the Reset button for 10 seconds, until the latch extend.

Troubleshooting

1. Problem: When resetting the lock, the latch does not extend but I can hear the motor is turning.Cause(A): The latch and strike are misaligned, causing the latch to bind.Solution(A): a. Adjust the position of the strike plate.b. Make sure you reset the lock with the door opened.Cause(B): Internal electronic components have a residual charge which the lock tries to use, and it is not adequate to allow the lock to function when connecting the batteries.Solution(B): Disconnect the batteries. Press and release any key on the keypad and keep the batteries disconnected for at least 5minutes. If there is residual charge within the lock, this will consume the charge. Cause(C): The mounting screws securing the exterior keypad and the latch bolt are over-tightened. Solution(C): Slightly loosen the screws.
2. Problem: When resetting the lock, the latch does not extend and I can’t hear the motor turning.Cause: The lock is not reset properly.Solution: Repeat step 4C and 5A, make sure that the thumbturn is facing upwards. and the deadbolt latch is retracted (unlocked) when installing and resetting.
3. Problem: The lock does not lock and unlock electronically.Cause: The door handing process was not executed.Solutions: Perform a factory reset to teach the lock the orientation of your door (Step 5).
4. Problem: After installation, the thumbturn cannot rotate.Cause(A): The lock is not installed properly.Solution(A): Remove and re-install the whole lock, making sure that the thumbturn is facing upwards and the lock is in unlock position when installing.Cause(B): Internal electronic components have a residual charge which the lock tries to use, and it is not adequate to allow the lock to function when battery connected.Solution(B): Disconnect the batteries. Press and release any key on the keypad and keep the batteries disconnected for at least 5 minutes. If there is residual charge within the lock, this will consume the charge.
5. Problem: The keypad doesn’t respond when touched (no lights are visible and no beeping is heard) . Cause: The lock has no power.Solution: a. Make sure the cable is properly connected.b. Change the batteries with 4 fresh AA standard alkaline batteries. Do not mix old and new batteries.
6. Problem: The batteries run low quickly.Cause: The deadbolt and the strike plate could be misaligned, especially when there’s change in temperature and humidity, doors can become `warped’. As a result, there could be strong `friction’ as the deadbolt tries to extend. More friction means that the motor needs to work harder to lock your door, so your batteries life may be impacted.Solution: Make sure your door locks and unlocks smoothly. Re-install your lock and make sure the latch and strike are properly aligned.
7. Problem: When attempting to lock the deadbolt electronically, the latch goes in and out for a few times.Cause: The latch and strike are misaligned.Solution: a. Make sure the bolt hole on the door frame is at least 1 inch deep so the bolt fully extends.b. Check if the door closes properly. Make sure when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame.c. Check for loose door hinges.
8. Problem: When attempting to unlock the deadbolt electronically, the latch goes in and out for a few times.Cause: As in the problem with locking the bolt, the bolt may be binding against the strike plate. There may be interference, especially if the door has warped due to a change in the weather.Solution: a. Check if the door closes properly. Make sure when the deadbolt is extended, it is going into the bolt hole and not hitting the deadbolt strike or door frame.b. Check for loose door hinges
9. Problem: I received 5 rapid beeps when programming.Cause: a. Tme-out b. Wrong entrySolution: a. Complete each step within 5 seconds.b. Change the default master code before programming.c. Enter a new code in correct format and within 4 to 10 digits.
10. Problem: I forgot my Master Codes.Solution: Perform a factory reset. Once the reset is completed, all codes and settings will be erased and the Master code will return to the default value ( 12345678) .
11. Problem: I lost all the preset codes after door handing.Cause: Door handing is the same as factory reset. You lock has restored to factory default. Solution: Re-program your codes.* If none of the above resolves your issue, please contact us.* Installation video: https://www.amazon.com/vdp/78e7ffc8ca2e4f45befd77c60cc13e86

References

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  Hugolog JU01 Deadbolt Lock Installation Guide