Deadbolt 2S Metal Grey
Installers & User guide Deadbolt 2S Metal Grey.Version 0.1 05/191
Welcome!This guide will get you up and running with your igloohome Deadbolt 2S Metal Grey. In the meantime, you should follow igloohome on Facebook and Youtube!
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As our igloohome app is frequently updated, there may be changes to this manual. Please refer to our website igloohome.co/support for the latest version of the manual.
Table of Contents
What’s Included
4
Specifications
5
Installation Guide
Requirements
6
Prepare Door for Installation
7
Prepare Lock for Installation
9
Installation Instructions
10
Test Lock
16
Prepare the Door Frame
17
User Guide
Lock Anatomy
18
Features
19
Unlocking and Locking
21
App Onboarding
22
Managing Access in App
23
Lock Behaviour
24
9V Jumpstart
26
Airbnb Connect
27
Audio and LED Indications
28
Troubleshooting
29
What’s Included
Back Plate
Front Assembly & Rubber Gasket
Back Assembly Rubber Gasket
Back Assembly
AA Alkaline Batteries x4
Bolt Assembly
Strike Plate Housing & Strike Plate
Screw Holder
Keys x5
Fold this lineDrill Sheet Version 0.2 03/18
Edge of the doorDrill a25mm (1″) hole atthe center of door edge based onyour Door Thickness measuer ments25mmDoor Thickness Drill for: 35mm (1-3/8″) Drill for: 45mm (1-3/4″) Drill for: 60mm (2-3/8″)
Face of the door
10mm (Optional)
Drill for: 60mm (2-3/8″) backset
Drill for: 70mm (2-3/4″) backset
CenterlineDrill for: 60mm (2-3/8″) backsetDrill for: 70mm (2-3/4″) backset
54mm
Drill Sheet4
5mm (0.019″) Bolt Screw x2
8mm (0.03″) Bolt Screw x2
Door Sensor & Magnet
43mm (1.69″) 15mm (0.59″) 20mm (0.78″) Bolt Screw x3 Wood Screw x4 Bolt Screw
Specifications
Model Battery Type Battery Life Emergency Power Operation Temp Storage Temp IP Rating Material Weight Unlock Mechanism
igloohome Smart Deadbolt 2S Metal Grey 4 x AA* Alkaline Up to 1 Year 9V Alkaline Battery -20°C to 50°C -30°C to 60°C IP65 AI, Zinc Alloy, ABS Net: 450g, Gross: 550g Bluetooth, PIN code, Physical Keys, Thumbturn
Front
Side
Back
145mm (5.70″) 160mm (6.29″)
60mm (2.36″)
11mm (0.43″)
30mm (1.18″)
65mm (2.55″)
* DO NOT USE: Heavy Duty, Eveready, GP, or rechargeable batteries. Please note that using recommended battery brands such as Panasonic, Duracell, or Energizer will improve the performance and lifespan of the lock.5
Installation GuideRequirementsDoor Thicknessab
Clearanceb
160mm (6.29″) 145mm (5.70″)
e b cdMeasurementsa 35mm (1.37″) to 60mm (2.36″) b 10mm (0.39″) c 20mm (0.78″) d >110mm (4.33″) for 60mm (2.36″) / >120mm (4.72″) for 70mm (2.75″) backset e 50mm (1.96″)6
Prepare Door for InstallationItems needed:
Drill Sheet
Drill
10mm (0.39″)
54mm (2.12″)
Drill Bit
Hole Saw
#2 Phillips Screw Driver
25mm (0.98″) Spade Bit
20mm (0.78″) Chisel
Hammer
Recommended Door and door frame material : Wood
Recommended Gap between door and door frame: <3mm (0.01″)
Please ensure that there is an existing handle on your door for push – pull access. Not for: metal gates, glass doors or sliding doors. If you are unsure if your door is suitable, send us web links to your door pictures to 7
How to use the Drill SheetDrilling (Door)Fold here before drilling holes for side 10mm (0.39″) Drill Bit
54mm (2.12″) Hole SawChisellingPut the bolt tongue in & chisel around the edge
54mm (2.12″)
Make sure this is aligned to the centreof door edge
25mm (0.98″) Spade Bit
Door edge
25mm (0.98″)
54mm (2.12″) Deep
57mm (2.25″)
20mm (0.78″) Chisel
20mm (0.78″) Chisel
Mark the center of the holes and then drill for accuracy.
8
Prepare Lock For InstallationSet Back Assembly for Left / Right Hand Installation
Left Hand Installation Set the toggle to `LH’ for left-hand installation* Hinge is on your left.
Hinge
Outside
Right Hand Installation Set the toggle to `RH’ for right-hand installation* Hinge is on your right.
Hinge Outside
Remove Battery Cover from the Back Assembly
Top View of Battery Cover
Press the button on the top of the battery cover,and pull outwards.
9
Installation InstructionsMeasureIf you are replacing your current deadbolt lock, industry standards are 60mm (2.36″) or 70mm (2.75″) backset. To determine which backset length you should use, so measure the distance (x) between the center of 54mm (2.12″) hole to door edge.54mm (2.12″) HoleX
Prepare bolt assembly based on the distance (x)Bolt ships with bolt assembly in 60mm (2.36″) position. If required, twist the bolt and pull to extend (simultaneously) to 70mm (2.75″) backset position.Twist upwards
Twist downwards
Pull
to lock backset position
10
Insert bolt and front assembly into door edgeThe `+ ` hole on the backset should be in the middle of the hole.Screw Holder
c cScrews15mm (0.59″)
Please ensure that tailpiece is in vertical position.
Measure and cut the tailpiece if necessaryAfter inserting the tailpiece, measure the distance of protrusion from the door.
Door thickness (mm) No. of notch to cut
60
0
55
1
45
2
40
3
35
4
Notch
The recommended tailpiece protrusion from the door is 15mm (0.6″).
11
Secure the Front Assembly using the Back Plate.To do this, place the Back Plate (ensuring the correct side placement).d
Screwsd 43mm (1.69″)
Follow this orientation
d
d
5 Door Sensor InstallationAdjust the position of the door sensor according to the door handling (left or right hand installation). Use the 2 x 5mm (0.19″) screws to secure the door sensor to the back plate.
Right-hand Installation
Left-hand Installation
Do not overtighten the screws
Screwse 5mm (0.19″)12
e ee e
6 Fit in the Rubber GasketInsert the front assembly cable through the rectangular hole on the rubber gasket. The hole should be on the right side of the rubber gasket.Door Sensor Cable goes through the arched hole on the Rubber Gasket
Assembly CableRight-hand Installation
Left-hand Installation
13
7 Connect Assembly CableConnect the sensor cable to the Back Assembly then connect the assembly cable from the Front assembly through the 54mm (2.12″) hole to the Back Assembly. Ensure that the wire is installed properly and securely.
Door Sensor CableAssembly Cable
8 Fit Back Assembly to the Door TailpieceEnsure thumbturn position is turned to `unlock’ position.
Right-hand Installation
Left-hand Installation
Thumbturn is in verticalposition
Thumbturn is in horizontalposition
14
9 Secure the Back AssemblyDo not overtighten the screwsScrews8mm (0.31″) 20mm (0.78″)10 Insert 4 AAAlkaline Batteries and push the battery case lid inwards to closeSide View15
Test LockPlace hand over your lock to activate touchpad and hold `Unlock’ icon to lock.
Does your bolt lock?
YesCongrats! Your lock is correctly installed.Proceed to next steps.
NoBummer! Does the bolt lock and unlock when you turn the thumbturn?
Yes
Left-Right toggle incorrectly set
Troubleshoot: Try Setting the left-right toggle on your back assembly to the correct side. (See Pg. 10)
LH
RH
NoTailpiece and/or thumbturn incorrectly setTroubleshoot: Dissemble lock and install it again.
Still experiencing issues? Go to igloohome.co/support for more help16
Prepare the Door Frame
Ensure to align the lock to the door frame and mark it down.
Mark out where the bolt tongue locks then drill a corresponding hole on door frame. Chisel to fit the strike plate in as well.
Door Frame
25mm (0.98″)
Spade Bit
Mark & Drill Hole
Same height
20mm (0.78″) Chisel
26mm (1.02″)
58mm (2.28″)
Secure strike plate housing and strike plate using 2x 25mm (0.98″) wood screws.
4
Paste the magnet opposite the door sensor.
1mm (0.0039″)
Door Sensor Magnet
Door Sensor
17
User GuideLock AnatomyFront & Back Assembly
Clear
Battery Cover ReleaseTouch Screen KeypadBattery Cover
Unlock
Key hole Cover (Remove cover to access physical key unlock)9V Jumpstart
ThumbturnMulti-Function Button
18
FeaturesPIN / Bluetooth UnlockMaster PIN Code The igloohome Deadbolt 2S unlocks with a permanent Master PIN Code.User PIN Code The igloohome mobile app can generate multiple types of User Pin codes, e.g. One-Time, Permanent & Duration.LockAuto Re-lock The Deadbolt 2S relocks automatically when door is closed. User can configure the delay or deactivate relock if they prefer to. Do note that function will only work when Sensor is installed.BatteryEmergency Jump-Start If battery power is drained, an external 9 Volt battery can be used to provide emergency power. The 2 contact points of the battery must be aligned with the 2 contact points on the Deadbolt 2S for 2 seconds.
Bluetooth Master Key The igloohome Deadbolt 2S unlocks with Bluetooth via the app.Bluetooth Guest Key The igloohome mobile app can generate and share Bluetooth keys (based on duration with guests to unlock the Deadbolt 2S.Manual Locking Hold the `Unlock’ button for 1 second to manually lock the Deadbolt 2S.
19
FeaturesSecurity / Alarms
Keypad Security Lockout Be assured with an additional layer of security with the keypad lockout if the keypad is being tampered. User can configure number of incorrect attempts to trigger lockout.Keypad Disabled Mode Disable the keypad to prevent PIN code entry from outside via the Multi Function Button.Masking Security Code Enter up to 8 digits before your PIN Code to reduce risk of intruders checking fingerprints.
Activity Logs Entry via PIN codes and Bluetooth Key will be logged in the app.Bluetooth key access logs are updated in real-time and PIN code access logs are updated when the owner uses a bluetooth key or update logs.Tamper Alarm The lock will sound if intruders try to pry the lock from the door.Passage Mode Activate Passage mode via the Multi Function Button or turning auto relock off via Bluetooth. Refer to Page 25.
20
Unlocking & LockingPIN CodeThumbturn Physical Key
igloohome AppBluetooth Basic Unlock
Home
Deadbolt
Warehouse
Julia
Basic
Access
Logs
Settings
igloohome AppBluetooth Guest Key
Home
Deadbolt
Warehouse
John
Android-Create IOS-Claim
Feb 12, 2019 20:00 SGT
Sep 30, 2019 00:00 SGT
UnlockingPIN Code Key in your PIN code and press `Unlock’ iconBluetooth Basic Unlock On your app, click on the Bluetooth Unlock button and tap on your lockThumbturn Use thumbturn at the back of lockLocking`Unlock’ Key Press and hold `Unlock’Auto Re-Lock Works only with the Re-lock Sensor
Bluetooth Guest Key Refer to page 23 Physical Key Use the physical key to unlock the doorPhysical Key Use the physical key to lock the door Thumbturn Use thumbturn at the back of lock21
App OnboardingTest Factory PIN UnlockIn the factory mode (before pairing), the PIN to unlock is 12345678902 Register as a Lock Usera) Download igloohome from App store / Play store. b) Create an account and login.3 Pairinga) Select [Add new igloohome lock] Note: For existing users with other paired locks, go to [Configuration], select [Add Locks] and follow the instructions.4 Setting Master PIN codeBefore proceeding, turn on your Bluetooth and ensure that you are within Bluetooth range of the lock. Go to [Access] and customize your [Master PIN] by editing it.22
Managing Access in App
Creating PIN codesPIN codes can be generated on the app under [Access], create [+Access] and choose either One-Time, Permanent or Duration PIN.Pin codes will expire if its not use within its activation period. Refer to the table below.
PIN Type One-Time PIN Permanent PIN Duration PIN
Use PIN within* 24 hrs of generation 24hrs of generation 24hrs from the start time
Note: Duration PIN code end times can be customised within a 28-day timeframe. Past this timeframe, the end time will automatically be configured to the start time.
2 Bluetooth Guest Key
Bluetooth Guest Key can be shared with other users for mobile access. It allows your guests to unlock the igloohome smart lock via Bluetooth.
There are 3 steps to using a Shared Bluetooth Key
1.
Under [Access], create [+Access] and choose [Bluetooth Key] under
[Access Type]. Proceed to share the key after it is created.
2.
Guest receives the Bluetooth Key by one of these methods:
· Clicking the URL given and follow the instructions.
· Claiming Bluetooth Key under [Configuration].
3.
Guest can now use the Bluetooth Key under the Guest Bluetooth Key Section
whenever he/she is within range of the lock.
Notes: · ·
The owner can revoke the Bluetooth Key in App. Bluetooth Key must be accepted within 1 hour of generation before it expires.
23
Lock BehaviourKeypad Security LockoutAfter several incorrect PIN code attempts, the igloohome Smart Deadbolt 2S keypad will be locked out and the security alarm will be triggered. Note: Physical key and Bluetooth Unlock can be used to unlock in this mode.
Triggered by Disable By Behaviour Duration
Keypad Security Lockout5 consecutive PIN Code attempts by default (Configurable via Bluetooth)After 1 / 5 / 10 Minutes orAny other unlocking methodsSingle flash when keypad is triggered.Please refer to table below.
Triggered1st Time2nd Time3rd and Consecutive Time
Security Alarm30 Sec 60 Sec 90 Sec
Keypad Lockout1 Min 5 Min 10 Min
24
2 Keypad Disabled ModeKeypad Disabled Mode prevents others from using PIN code to unlock when you are inside the property. Note: Physical key, Bluetooth key & Thumbturn can be used to unlock in this mode and the Keypad will be enabled after successfully unlocked.3 Passage ModePassage Mode enables you to have easy access during high human traffic flow by deactivating auto relock. Method 1: Turn off auto relock under lock settings via Bluetooth Method 2: Holding on to the Multi-Function Button
Activated by Deactivated ByBehaviour
Keypad Disabled Mode & Passage ModeHolding on to the Multi-Function Button until a long beep is heard.Holding on to the Multi-Function Button until 2 quick beeps are heard or Any other unlocking methodsDouble flash when keypad is triggered.
25
9V Jumpstart9V Jumpstart Feature1. Touch and hold the battery contacts against the 9V jumpstart pin on the lock and you will hear a series of beeps and the keypad will light up. 2. While holding the 9V battery to the jumpstart, key in your PIN code on the keypad followed by the `Unlock’ icon
9V
9V
9V9VPlease ensure terminals of the 9V battery are in contact with the Jump Start contact points of the lock for 2 seconds to activate your Deadbolt 2S.26
Airbnb Connect87 Airbnb ConnectAirbnb Connect automates the generation of PIN codes for your Airbnb guests based on their approved reservations. It costs USD$4.99 per month, but is currently on free trial.Here are the steps to activate Airbnb ConnectStep 1: Connect to your Airbnb Under [Account Settings], select [Connect with Airbnb]Step 2: Connect to Airbnb listings Under [Reservations], click the [Add] icon to select a home to connect to. Select Airbnb Listing and PIN Time to associate.Note: · Emails with PIN code will be sent to the guest between 1 to 48 hours beforecheck-in time (configurable). · PINs will only be valid between the check-in and check-out times.Step 3: Change Check-in and Check-out time Under [Configuration], select [Manage Homes] followed by the listing to view or edit its details.Notes: · If the access mail has not been sent, changing your check-in/check-out time via the appmodifies the start and end time of the PIN codes to be shared with your guest. · If the access mail has been sent, changing these details will only affect the nextreservation. · Changing these details on the igloohome app does not update the check-in/check-outtime on the listing on the Airbnb website.2 Disconnect AirbnbShould you prefer to generate PIN codes for your guests manually, you may disconnect your Airbnb listing from the igloohome home listing with the steps below. 1. Under [Reservations], disconnect all the listings (if any). 2. Under [Account Settings], select [Disconnect with Airbnb]. Should you wish to completely disconnect your Airbnb account from your igloohome account, make sure that all your Airbnb listings have been disconnected in the above step, then go to: Airbnb Host Website > Connected Apps > Select igloohome to disconnect27
Audio and LED indications
ActionsBluetooth Connection Successfully Unlocked Successfully LockedIncorrect PIN Deleted PIN Obstruction Alarm Keypad Disabled Mode ActivatedKeypad Disabled Mode DeactivatedKeypad Security Lockout Alarm Keypad Security Lockout DeactivatedLow Battery AlertTamper Alarm Hard Reset / Unpair
Indications`Unlock’ icon flashes Blue 4 fast ascending tones after unlocked 1 long beep after Deadbolt 2S is locked4 short beeps 3 sets of 4 short beeps 6 sets of 4 short beepsVery long beep2 short beepsLow-high siren for 30 /60 / 90 seconds2 long beeps 3 fast descending tones when keypad is woken upKeep long beep 4 slow descending tones
28
Troubleshoot
The lock is not responding at all.
I have generated my PINs from the app but it doesn’t work.
· The lock’s battery is flat. · Use an Alkaline 9V Battery to jumpstart the lockand unlock the lock to replace the batteries once you are able to access the battery compartment.
· Do a Bluetooth Unlock or sync and try again. · Make sure that the generated PIN codes areactivated within the activation period before it expires.
The deadbolt keypad flashes when I activate the keypad.· If the keypad flashes once, the Keypad Security Lockout is triggered.· If the keypad flashes twice, the Keypad Disabled Mode is activated.· Refer to page 24 and 25 for details.I tried to use a 9V Battery to jump start the lock but was unable to.· Please ensure terminals of the 9V Battery are in contact with the jump-start contact points of the lock for 2 seconds to activate the lock.· The 9V Battery terminals must be in constant contact with the lock 9V contact pins while unlocking it with PIN code or Bluetooth.The deadbolt is locking when it is supposed to unlock or unlock when it is supposed to lock.· Check the LH/RH toggle and ensure that it is at the correct side.· Refer to page 9 for details.
Auto Relock is not working.· Check if the Relock Sensor is installed correctly.· Check if Auto Relock is switched on in the mobile app.· Check if Keypad Disabled Mode or Passage Mode is deactivated.My lock gives a 3 descending tones every time I activate the keypad.· The battery is low in battery. · Unlock the lock to replace the batteriesonce you are able to access the battery compartment.I can’t scan the QR sticker as it’s worned out.· Use the spare QR sticker that is provided in the Deadbolt 2S box.The lock is beeping loudly continuously and none of the functions work.· The tamper alarm is triggered. · Please ensure that cable between the frontand back body are well connected.
29
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References
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