IKEA cookware
Everyday life at home puts high demands on cookware.
VARDAGEN enamelled steel cookware is rigorously tested to cope with everyday use. We guarantee the function of VARDAGEN cookware for 5 years. That means that they will still work as well as they did when they were new, provided that our care instructions are followed and they are subjected to normal domestic use (cooking and washing once a day). This guarantee of function, materials and workmanship is subject to the terms and conditions stated in this folder.
How long is the guarantee valid?The guarantee for VARDAGEN cookware products remains in force for five (5) years and is valid from the date of purchase. Provided that our care instructions are followed, we guarantee that our range of VARDAGEN cookware products will last for 5 years, subject to normal everyday domestic use (cooking and washing once a day).
The original purchase receipt is required as proof of purchase.
What is covered under this guarantee?This guarantee covers function, materials and workmanship in all cookware in the VARDAGEN series. This means that, in normal domestic use and provided that our care instructions are followed, the cookware will still work as well as it did when it was new even after 5 years respectively. In this instance, normal use is defined as using an item for cooking and washing it once a day.The guarantee covers:
- Stability of the base. In other words, the base of the cookware remains flat to conduct heat efficiently.
- The guarantee is still valid if you wash your cookware by hand.
VARDAGENcookware
VARDAGEN pot with lid 3 l, enamelled steel,
VARDAGEN pot with lid 5 l, enamelled steel,
VARDAGEN saucepan with lid 2 l, enamelled steel,
Products not covered under this guaranteeNo exceptions.
What will IKEA do to correct the problem?IKEA will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, IKEA will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product. If it is covered by this guarantee, IKEA will pay the costs of repairs, spare parts that IKEA incurs, provided that the product is accessible for repair without special expenditure. This does not apply to any repair work not authorized by IKEA. Replaced parts become the property of IKEA.
If the item is no longer sold by IKEA, IKEA will provide an appropriate replacement. It is IKEA that determines, at its sole discretion, what constitutes an appropriate replacement.
What is not covered under this guarantee?This guarantee does not cover changes in the appearance of the cookware unless they have a significant effect on function.
This guarantee does not apply to products that have been stored incorrectly, used inappropriately, abused, misused, altered, or cleaned with the wrong cleaning methods or cleaning products.
This guarantee does not cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents.
This guarantee does not apply if the product has been placed outdoors or in a humid environment.
This guarantee does not cover consequential or incidental damages.
For customers in the US only: some states do not allow the limitation or exclusion of incidental or consequential damage, so this limitation or exclusion may not apply to you.
How to reach us if you need assistanceContact your local IKEA store. You will find the address and phone number in the IKEA catalogue or at www.IKEA.co.th
Care instructionsAll enamelled steel cookware can only be washed by hand.
Steel wool or abrasive sponges should be used gently, otherwise, they can damage the surface.
The base of cookware is slightly concave when cold, but expands to flatten out when heated. Because of this, you should always leave the cookware to cool off before cleaning it. This allows the base to resume its shape and helps to prevent it from becoming uneven with use. It is also important that you never let the cookware boil dry because the base then becomes skew.
Enamelled steel cookware is suitable for use in all kinds of hobs and oven safe.
How country, provincial and state law appliesThis guarantee gives you specific legal rights and is in addition to your statutory legal rights.
Save the receiptIt is your proof of purchase and required for the guarantee to apply. If anything happens, or if you’re not satisfied, just contact IKEA at IKEA.co.th
References
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