JAYS F5TW01 f-Five True Wireless Headphones User Manual

f-Five True WirelessUser ManualModel: F5TW01

Important safety instructions

  1. Read, follow and keep these instructions.
  2. For the best possible experience, always use the product as described by the manufacturer.
  3. Always handle your earphones with care and protect them from external damage.
  4. Clean your earphones using a soft dry cloth. Never use water, cleaning detergent, leather polish or other substances as they may damage your earphones permanently.
  5. Avoid exposure to extreme conditions such as very cold or hot temperatures, magnetic fields, or damp environments.
  6. Listening to music at high volume for prolonged periods of time can cause permanent damage to your hearing.
  7. Contains small parts and is not suitable for children age three (3) and below.
  8. The earphones contain magnetic material.
  9. The earphones contain a Lithium battery. If misused or damaged it can become a hazard and is at risk of explosion.
  10. Should a battery cell leak, do not allow the liquid to come in contact with skin or eyes.
  11. The earphones must not be disposed of with regular household waste.
  12. Please dispose of it in accordance with local regulations.
  13. Do not use your earphones in the immediate proximity (10 cm) of a pacemaker.Do not subject the earphones and included accessories to abnormal wear and tear.
  14. Do not expose the earphones to temperatures below -20°C or above +45°C.
  15. Do not charge the earphones in temperatures below 0°C or above +45°C.
  16. Do not attempt to burn the earphones. The battery could explode causing injury and death.
  17. Do not attempt to open, modify, disassemble, repair or in other way access the internal structure of the earphones. They are not user-serviceable.
  18. Do not use or store the earphones near a vehicle airbag due to the risk of injury.
  19. Do not use earphones while driving, jogging, or walking through traffic areas.
  20. Earphones effectively isolate external sound and noise which means that when in use, you might not be able to hear your surroundings.
  21. Do not drop, sit on or cause another unusual impact to the earphones.
  22. Do not expose to fire, water, or high voltage equipment.
  23. Do not expose the earphones to rain or moisture.
  24. Do not use the earphones near water, bathtubs, sinks, saunas, pools, other liquids, or moist areas.


EU Declaration of conformity

Hereby Northbaze Distribution AB declares that this product is in compliance with the essential requirements and other relevant provisions of Directive  2014/53/EU and all other EU directive requirements. The complete declaration of conformity can be found at www.jaysheadphones.com.

CautionRisk of explosions if a battery box is damaged or opened. Dispose of used batteries according to your local waste disposal authority.US Compliance InformationNOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

– Reorient or relocate the receiving antenna.– Increase the separation between the equipment and receiver.– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.– Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions:(1) this device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause undesired operation.

US FCC radiation exposure statement

FCC ID: 2AJOO-F5TW01. The product complies with the US portableRF exposure limits set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The furtherRF exposure reduction can be achieved if the product can be kept as far as possible from the user body or set the device to lower output power if such a function is available. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Canada Compliance InformationThis device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science, and Economic DevelopmentCanada’s license-exempt RSS(s). Operation is subject to the following two conditions:(1) This device may not cause interference.(2) This device must accept any interference, including interference that may cause undesired operation of the device.

Getting started

Power on/off and pairingTo power on, place the earpieces in the charging case then take them out of the charging case. The LED on both earpieces will flash in white.The LED will flash in red and white as the earphones enter pairing mode automatically. To pair, go to Bluetooth® settings on your device and select “JAYS f-Five True Wireless”. The white and red flashing LED on the earpiece will turn off upon a successful connection and change to a slow white flashing every fifth second. If the pairing fails, the earpieces will stay in pairing mode as the LED flash in red and white for a few minutes until they finally power off.To power off, place the earpieces in the charging case and they will turn off automatically. If the Bluetooth® on the paired device turns off, the earphones will turn off automatically.Reconnecting and additional pairingIf the earpieces recognize a nearby previously paired Bluetooth® device when taken out of the charging case, they will pair automatically to that certain device as the LED changes to a slow white flashing every fifth second.Charging the earpiecesPlace the earpieces in the charging case, the charging will begin automatically. The charging is indicated by the red LED flashing on each earpiece. Left and right LED on the charging case will also be lit when charging the corresponding earpiece. When the red and white LEDs turn off, the earphones are fully charged.Charging the case Charge the case by connecting the included cable to the bottom of the case and any certified USB power output. A full 100% charge will take around 2.5 hours (depending on temperature and charger).Battery status of the earpiecesWhen the LED flash in red every five minutes, the battery level is running low. The battery level will also be displayed at the top of the screen of the paired device (which may not apply to all devices). When the earpieces are placed in the case, the LEDs on the case will first display the battery level of the case, after that – the left and right LEDs will flash if the corresponding earpiece needs charging.Battery status of the caseWhen the earpieces are placed in the case, the LEDs on the case will display the battery level of the case. One light, 25% battery. Two lights, 50% battery. Three lights, 75% battery. Four lights 100% battery.


Problem pairing and connecting

  • Make sure the earphones are not connected to another device.
  • Disable and enable Bluetooth® on your device.
  • Move the earphones closer to the device or alter their positions to avoid Bluetooth ® interference.
  • Verify no other wireless equipment interfere with your earphone’s Bluetooth® signal.
  • If the earpieces do not pair with each other, place the earpieces in the charging case, then take them out both at the same time.

Problem with sound transmissionMove the streaming device to another position. Your body, distance, different materials, and other wireless equipment can interfere with the wireless signal between your device and earphone.FAQ and quick start guideVisit jaysheadphones.com for more instructions and help on this product.

Legal & Warranty

Environmental informationThis product complies with international directives, including but not limited to WEEE Directive (2012/19/EU). Do not dispose of normal household waste. Please consult your local waste disposal authority for guidance on how to properly recycle or dispose of this product.Manufacturer’s limited warrantyYour original Northbaze Distribution AB product is covered by a warranty of twelve (12) months from the date of purchase of a brand new, unused Northbaze Distribution AB product by the original purchaser. Northbaze Distribution AB guarantees that the product is free from faults in the materials, design, and workmanship when it was sold to the purchaser. If you are not able to submit the receipt when making a warranty claim you may be obliged to pay for any repairs carried out. Proof of purchase must clearly state the date of purchase, name of the product, and authorized resellers’ details.The Warranty Period cannot be extended or renewed due to subsequent resale or replacement of the product. This Limited Warranty does not affect your legal rights under your applicable national laws relating to the sale of consumer electronic products. Defective parts replaced within the Limited Warranty Claim shall become the property of Northbaze Distribution AB.What is not covered by the limited warranty?

  • Faults caused by wear and tear, age-related battery capacity loss, accidents, dropping, mechanical damage, moisture, chemical products, abnormal impact damage, or force majeure.
  • Modifications or repairs performed by yourself or a third party without Northbaze Distribution AB approval.

How to get warranty serviceIf you wish to make a Warranty Claim within the Limited Warranty Period, please contact the reseller of your product for further help. You will need to provide the proof of purchase and the affected part. Any defective parts covered by the Limited Warranty will be repaired or replaced free of charge. Replaced or repaired parts provided during the Warranty Period will be warranted for the remainder of the original Warranty Period or for sixty (60) days from the date of repair or replacement, whichever is longer. For FAQ please visit www.jaysheadphones.com.

Complies withIMDA StandardsDA107974



Northbaze Group ABNellickevägen 22, Gothenburg ,412 63 Swedenwww.jaysheadphones.com

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Version 1.0 | Please visit www.jaysheadphones.com for the latest manual version.


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