Congratulations on your purchase! This manual includes information on the JBL QUANTUM600 gaming headset. We encourage you to take a few minutes to read this manual, which describes the product and includes step-by-step instructions to help you to set up and get started. Read and understand all the safety instructions before using your product.
If you have any questions about this product or its operation, please contact your retailer or customer service, or visit us at www.JBLQuantum.com
What’s in the box
JBL QUANTUM600 headset
USB charging cable (USB-A to USB-C)
3.5mm audio cable
2.4G USB wireless dongle
QSG, warranty card and safety sheet
Windshield foam for boom microphone
PRODUCT OVERVIEW
Controls on headset
dial
Volume +/- dial
Adjusts headset volume.
Detachable windshield foam
Mic mute / unmute LED
Lights up when the microphone is muted.
RGB-lit JBL logo
Charging LED
Indicates the charging and battery status.
3.5mm audio jack
USB-C port
Voice focus boom microphone
Flip up to mute, or flip down to unmute the microphone.
Flat-fold ear cup
button
Press to mute or unmute the microphone.
Hold for more than 5 seconds to turn the RGB light on or off.
Status LED (Power / 2.4G)
slider
Slide upwards / downwards to power on / off the headset.
Slide upwards and hold for more than 5 seconds to enter 2.4G pairing mode.
Controls on 2.4G USB wireless dongle
CONNECT button
Hold for more than 5 seconds to enter 2.4G wireless pairing mode.
LED
Indicates the status of 2.4G wireless connection.
Controls on 3.5mm audio cable
slider
Slide to mute or unmute the microphone in 3.5mm audio connection.
Volume dial
Adjusts headset volume in 3.5mm audio connection.
Getting started
Charging your headset
Before use, fully charge your headset through the supplied USB-A to USB-C charging cable.
TIPS:
It takes approximately 2 hours to fully charge the headset.
You can also charge your headset through a USB-C to USB-C charging cable (not supplied).
The headset cannot be powered on when being charged.
Wearing your headset
Put the side marked L onto your left ear and the side marked R onto your right ear.
Adjust the earpads and headband for a comfortable fit.
Adjust the microphone as necessary.
Power on
Slide the power switch upwards to power on the headset.
Slide downwards to power off.
The status LED glows solid white upon powering on.
First-time setup (for PC only)
Download from jblquantum.com/engine to gain full access to features on your JBL Quantum headset – from headset calibration to adjusting 3D audio to suit your hearing, from creating customized RGB lighting effects to determining how the boom microphone side-tone works.
Software requirements
Platform: Windows 7 / Windows 10 (64 bit) only 500MB of free hard drive space for installation
TIP:
Quantum SURROUND and DTS Headphone: X V2.0 available on Windows only. Software installation required.
Connect the headset to your PC via 2.4G USB wireless connection (See “With 2.4G wireless connection”).
Go to “Sound Settings” -> “Sound Control Panel”.
Under “Playback” highlight “JBL QUANTUM600 GAME“ and select “Set Default” -> “Default Device”.
Highlight “JBL QUANTUM600 CHAT“ and select “Set Default” -> “Default Communication Device”.
Under “Recording” highlight “JBL QUANTUM600 CHAT“ and select “Set Default” -> “Default Device”.
In your chat application select “JBL QUANTUM600 CHAT“ as the default audio device.
Follow the onscreen instructions to personalize your sound settings.
Using your headset
With 3.5mm audio connection
Connect the black connector to your headset.
Connect the orange connector to the 3.5mm headphone jack on your PC, Mac, mobile or gaming console device.
Basic operation
NOTE:
The mic mute / unmute LED, button and RGB-lit JBL logo on the headset do not work in 3.5mm audio connection.
With 2.4G wireless connection
Plug the 2.4G USB wireless dongle into a USB-A port on your PC, Mac or PS4.
Power on the headset. It will pair and connect with the dongle automatically.
Basic operation
To pair manually
On the headset, slide the power switch upwards and hold for more than 5 seconds until the status LED flashes white.
On the 2.4G USB wireless dongle, hold CONNECT for more than 5 seconds until the LED flashes white quickly.
Both LEDs on the headset and dongle turn solid white after successful connection.
TIPS:
The headset turns off automatically after 10 minutes of inactivity.
The LED enters connecting mode (flashing slowly) after disconnection from the headset.
Compatibility with all USB-A ports is not guaranteed.
Technical specifications are subject to change without prior notice.
Troubleshooting
If you have problems using this product, check the following points before you request service.
No power
The headset turns off automatically after 10 minutes of inactivity. Power on the headset again.
Recharge the headset (see “Charging your headset”).
2.4G pairing failed between headset and 2.4G USB wireless dongle
Move the headset closer to the dongle. If the issue remains, pair the headset with the dongle again manually (see “To pair manually”).
No sound or poor sound
Make sure you have chosen JBL QUANTUM600 GAME as the default device in the game sound settings of your PC, Mac or gaming console device.
Adjust volume on your PC, Mac or gaming console device.
Check game chat balance on PC if you are only playing game or chat audio.
You may experience obvious sound quality degradation when using the headset near a USB 3.0 enabled device. This is not a malfunction. Use an extension USB dock instead to keep the dongle as far from the USB 3.0 port as possible.
In 2.4G wireless connection:
Make sure the headset and 2.4G wireless dongle are paired and connected successfully.
The USB-A ports on some gaming console devices may be incompatible with JBL QUANTUM600. This is not a malfunction.
In 3.5mm audio connection:
Make sure the 3.5mm audio cable is connected securely.
My voice cannot be heard by my teammates
Make sure you have chosen JBL QUANTUM600 CHAT as the default device in the chat sound settings of your PC, Mac or gaming console device.
Make sure the microphone is not muted.
I can’t hear myself when I’m talking
Enable sidetone via to hear yourself clearly over game audio.
No response or malfunction
Connect the headset to a powered USB-A port with the supplied USB charging cable, then disconnect the cable to reset the headset.