Use & Care Guide
Get the most from your new Keurig® brewer
Before You Brew
1 Plug & PlaceRemove the packing tape from the brewer. Plug into a grounded outlet. Place mug on drip tray.
2 Rinse & FillRemove the water reservoir lid, then lift the reservoir straight up to remove it. Rinse the reservoir with fresh water and fill it to the MAX FILL line. Replace the water reservoir, making sure the lock tabs engage with the brewer. Replace lid.NOTE: Do not use distilled water.
3 Lift & LowerLift and lower the handle. Do not insert a K-Cup® pod. The brewer will power on automatically.
4 Cleansing BrewThe 3 cup sizes will blink. Press the 8oz button, then press the blinking brew button to start a cleansing brew. Pour the hot water into the sink.The one-time setup process is now complete and you are ready to brew!
5 Place Mug & PodPlace a mug on the drip tray. If using a travel mug, remove the drip tray and place the mug on the drip tray base. Lift the handle and place a K-Cup® pod in the K-Cup® pod holder. Lower the handle completely to close the lid.Do not remove the foil lid on the K-Cup® pod. Place a mug on the drip tray. If using
6 Brew & Enjoy!The three brew-size buttons will blink. Select your brew size, then press the blinking brew button. The brew button will remain illuminated while brewing. Brewing is complete when the buttons are no longer illuminated. Lift the handle and dispose of the K-Cup® pod.CAUTION: While brewing, there is extremely hot water in the K-Cup® pod holder. To avoid injury, do not lift the handle during the brewing process.
Brewer Features
Smart Start heats then brew in one simple process. No need to wait for the brewer to heat before selecting brew size. Simply power on your brewer by lifting the handle, insert K-Cup® pod, then select your brew size. Press the brew button. The brewer will heat, then automatically begin brewing.Auto-Off automatically turns your brewer off 5 minutes after the last brew for energy savings.High Altitude To ensure your brewer works properly at higher altitudes (5,000 feet), enable the High Altitude setting by pressing and holding the brew button and 8oz buttons for 3 seconds.
Caring For Your Brewer
Regular cleaning keeps your brewer running smoothly. Always be sure to turn off and unplug your brewer before cleaning.Brewer ExteriorKeep your Keurig® brewer looking its best by cleaning the exterior from time to time. Just clean with a damp, soapy, lint-free, non-abrasive cloth. Never immerse the brewer in water or other liquids.
Drip TrayThe drip tray can hold up to 8 ounces of overflow and should be emptied and cleaned occasionally. To remove, slide it toward you, keeping it level to avoid spilling. Rinse and clean with a damp, soapy, lint-free, non-abrasive cloth.
Water ReservoirThe water reservoir should be cleaned periodically by wiping the inside of the reservoir and the underside of the lid with a damp, non-abrasive, lint-free cloth. Do not dry the inside of the water reservoir with a cloth as lint may remain. Allow the reservoir to dry completely.K-Cup® Pod HolderTo remove the K-Cup® pod holder from the brewer, lift the handle and grasp the top of the K-Cup® pod holder with one hand while pushing up on the bottom of the K-Cup® pod holder from underneath with the other until it releases. After cleaning, align the K-Cup® pod holder with the opening using the two front ribs as a guide and snap into place from the top.
CAUTION: There are sharp needles that puncture the K-Cup® pod above the K-Cup® pod holder and in the bottom of the K-Cup® pod holder. To avoid the risk of injury, do not put your fingers in the K-Cup® pod holder.NOTE: Always remove and dispose of the used K-Cup® pod after brewing.
FunnelWashing the funnel ensures a fresh beverage experience. The funnel should be washed regularly and can be removed from the K-Cup® pod holder by pulling on it until it pops off. To replace it, orient the snaps to the indent and just snap it back onto the K-Cup® pod holder.
Exit NeedleRemove the pod holder assembly and detach the funnel. Locate the exit needle on the inside bottom of the K-Cup® pod holder. Insert a straightened paper clip into the exit needle to loosen any coffee grounds.
Entrance Needle
Lift the brewer handle and locate the entrance needle on the underside of the lid. To clean both holes in the needle, hold the brewer handle in the upward position, and with your other hand, carefully insert a straightened paper clip into both holes. Gently move it around to loosen any coffee grounds. Lower the handle completely and run two water-only brew cycles. Do not insert a K-Cup® pod.TIP: Refer to support.keurig.com for video instructions on cleaning the entrance/exit needles.Descaling Your BrewerYou should descale your brewer every 3 months. Properly follow the descaling procedure.Depending on the mineral content of your water, calcium deposits or scale may build up in your brewer. Scale is non-toxic but if left unattended can hinder brewer performance. Regularly descaling your brewer every 3 months helps maintain the heating element and other internal parts that come in contact with water. Calcium deposits may build up faster, making it necessary to descale more often.Descaling ProcedureBefore you begin, you will need a large ceramic mug, freshwater, Keurig® Descaling Solution, and access to a sink. Do not use a paper cup. Ensure that there is no beverage pod in the K-Cup® pod holder. Please allow approximately 15-20 minutes for the descaling procedure.STEP 1: Descaling Solution RinsePour the entire bottle of Keurig® Descale Solution into an emptied water reservoir. Then, fill the empty bottle with water and pour it into the water reservoir. Do not insert a K-Cup® pod.Place a large mug on the drip tray. To activate Descale Mode, begin with the brewer powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds until the DESCALE light turns solid.
When the brew button begins flashing, press the brew button to start the cleansing rinse brew. Pour the hot liquid into the sink. Repeat the cleansing rinse process until the ADD WATER light illuminates.STEP 2: Rest & RinseEmpty the water reservoir and refill to the MAX fill line with fresh water.STEP 3: Fresh Water RinsePress the brew button once it begins flashing. Repeat this process until the ADD WATER light illuminates.The brewer will now exit Descale Mode and will be ready for use!NOTE: The cleaning action of Keurig® Descaling Solution may result in a “foam” dispensed from the brewer. This is natural, as the solution is reacting with the scale inside. For a brewer that is heavily scaled, the brewer may not fill properly after the descaler is added. If this occurs, you may see only a small or no output dispensed, followed by the sound of air blowing out. If this occurs:
- Turn off and unplug the brewer.
- If there is Keurig® Descaling Solution in the water reservoir, discard the contents, rinse the water reservoir thoroughly and refill with water.
- Plug the brewer back in, power on, and repeat the Step 3 Fresh Water Rinse cycle. The brewer should begin to function normally as the solution is rinsed out and the scale is removed. If the problem persists, allow the brewer to sit unplugged for at least 30 minutes before continuing with the rinse.
Troubleshooting
Grounds in Your CoffeeGrounds may have gathered in the exit or entrance needles and can be cleaned using a straightened paper clip or similar tool.
- Clean the exit needle of the K-Cup® pod holder. Refer to the Exit Needle care instructions.
- Clean the brewer entrance needle. Refer to the Entrance Needle care instructions.Brewer Will Not Brew
- A minimum of 6oz of water is required to brew. Add an additional 2oz of water to the reservoir to ensure the minimum fill level has been met, then press the brew button. Repeat until the brewer begins to dispense.
Brewing a Partial Cup
- Power the brewer off. Press and hold the brew button and 12oz button for 5 seconds until water starts dispensing. Then release and let the water purge. Discard the contents into the sink. Press the power button to restart.
- The exit needle may be clogged. Refer to the Exit Needle care instructions.
- Clean the K-Cup® Pod Holder, see K-Cup® Pod Holder care instructions.
- The brewer may need to be descaled. If you have repeated the descaling procedure on your brewer two times and it is still only brewing a partial cup, contact Customer Service.
Brewer Does Not Have Power or Shuts Off
- Make sure that the power button has been turned on.
- Plug brewer into its own grounded outlet. If the electric circuit is overloaded with other appliances, your brewer may not function properly. The brewer should be operated on its own circuit, separate from other appliances.
- For energy savings, the brewer automatically turns off 5 minutes after the last brew. Press the power button to restart.
- If the brewer still doesn’t have power, contact Customer Service.
Helpful Hints
Water quality varies greatly. If you notice an undesirable taste in your beverage (such as chlorine or mineral tastes), we recommend using bottled or filtered water. Do not use distilled water.ServiceBeyond these recommended cleaning and maintenance procedures, this brewer is not user-serviceable. For service, please refer to the Warranty section of this guide.StorageEmpty the water reservoir before storing or transporting and take care to ensure that you store your brewer in a safe and frost-free environment. When you prepare to use it after storage, we recommend rinsing the water reservoir with fresh water and descaling the brewer as detailed in the Descaling your Brewer section.If you plan to move your brewer to a different location, turn the brewer off, unplug it, and empty the water reservoir. If your brewer has been in an environment below freezing, please be sure to let it warm to room temperature for at least 2 hours before use.
Click or Call!Have Questions? We’re here to help. Visit support.keurig.com for step-by-step videos on cleaning, descaling, and more.
Still, Need Help?Give us a call at1-866-901-BREW (2739)
Warranty
LIMITED ONE YEAR WARRANTYKeurig Green Mountain, Inc. (Keurig) warrants that your brewer will be free of defects in materials or workmanship under normal home use for one year from the date of purchase. It is recommended that you register your brewer on keurig.com/new so that your purchase information will be stored in our system. Keurig will, at its option, repair or replace a defective brewer without charge upon its receipt of proof of the date of purchase. If a replacement brewer is necessary to service this warranty, the replacement brewer may be new or reconditioned. If a replacement brewer is sent, a new limited one-year warranty will be applied to the replacement brewer.This warranty only applies to brewers operated in the United States and Canada. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state and, in the case of Canada, from province to province.Only the use of Keurig® K-Cup® brand pods and accessories will guarantee the proper functioning and lifetime of your Keurig® brewer. Any damage to or malfunction of your brewer resulting from the use of non-Keurig® pods and accessories may not be covered by this warranty or may result in a service fee if the damage or malfunction is determined to be caused by such use.WHAT IS NOT COVERED BY THE LIMITED WARRANTY?THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND DOES NOT COVER INCIDENTAL COSTS AND EXPENSES RESULTING FROM ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE. Some states or provinces do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you depending on the state or province of purchase.
Nor does this warranty cover damages caused by the use of non-Keurig® pods or accessories, services performed by anyone other than Keurig or its authorized service providers, use of parts other than genuine Keurig® parts, or external causes such as abuse, misuse, inappropriate power supply, or acts of God.OTHER LIMITATIONSTHIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL. IN ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO YOUR KEURIG® BREWER, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Some states or provinces do not allow disclaimers of such implied warranties or limitations on how long an implied warranty lasts, so the above limitation may not apply to you depending on the state or the province of purchase.HOW DO YOU OBTAIN WARRANTY SERVICE?Keurig® brewers are high-quality appliances and, with proper care, are intended to provide years of satisfying performance. However, should the need arise for warranty servicing, simply call Keurig Customer Service at our toll-free phone number 1.866.901?BREW (2739). Please do not return your brewer for servicing without first speaking to Keurig Customer Service to obtain a Return Materials Authorization (RMA) number. Keurig® brewers returned without an RMA number will be returned to the sender without servicing.
SINGLE-SERVE COFFEE MAKER
| A. HandleB. K-Cup® Pod Holder (B and C are the K-Cup®Pod Holder Assembly)C. FunnelD. K-Cup® Pod Assembly HousingE. Drip Tray PlateF. Drip TrayG. Drip Tray BaseH. Water Reservoir LidI. Water Reservoir |  |
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References
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