58″ SMART HDR 4K LED TVSERIES 9 TU9220 (KALED58TU9220SKA)
THIS USER MANUAL COVERS THE FOLLOWING MODELSKogan 58” Smart HDR 4K LED TV (Series 9 TU9220)
SAFETY AND WARNINGS
Thank you for buying this Kogan product. Please read all safety instructions before using your TV.WARNINGStability Hazard: A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
ALWAYS use cabinets or stands or mounting methods recommended by the manufacturer of the television set.
ALWAYS use furniture that can safely support the television set.
ALWAYS ensure the television set is not overhanging the edge of the supporting furniture.
ALWAYS educate children about the dangers of climbing on furniture to reach the television set or its controls.
NEVER place a television set in an unstable location.
NEVER place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
NEVER place the television set on cloth or other materials that may be located between the television set and supporting furniture.
NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed. |If the existing television set is being retained and relocated, the same considerations as above should be applied
To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
The apparatus shall not be exposed to dripping or splashing, and no objects filled with liquids, (for example, vases), shall be placed on the apparatus.
When discarding used batteries, always be mindful of the environment. Ensure you follow any guidelines for recycling and safe disposal of batteries that apply in your local area. Don’t throw used batteries in a rubbish bin.
When installing your TV, maintain a distance of at least 10 cm between the TV and other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature.
The openings/slots on the back of the apparatus have been provided for necessary ventilation. Ventilation should not be impeded by blocking these openings in any way (for example, newspapers, tablecloths, curtains, etc.)
No naked flame sources, such as lit candles, should be placed on the apparatus. To prevent the spread of fire, keep candles or other open flames away from this product at all times.
The device may malfunction when under electrostatic discharge. It can be manually resumed by switching the power off completely (at the wall outlet), then switching power on again.
To avoid any injury caused by overturning of the product when installed with base stands, please always ensure the whole product is placed horizontally within the supporting surface and that the television is not overhanging the edge of the supporting furniture.
If not using with base stands, use only a wall or ceiling mount which has been recommended by the manufacturer of the television.
Keep small accessories out of reach of children so they are not mistakenly swallowed.
CAUTION: Connecting the power cordMost appliances recommend they be placed upon a dedicated circuit; that is, a single outlet the circuit that powers only that appliance and has no additional outlets or branch circuits. Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in electric shock or fire. Periodically examine the cord of your appliance, and if appearance indicates damage or deterioration, immediately discontinue use of the appliance until the cord is replaced with an exact replacement part by an authorized servicer. Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance.The MAINS plug is used as the disconnect device, and the disconnect device shall remain readily operable.Operating Temperature: 5°C to 40°COperating Humidity: 20% to 80%Storage Temperature: -15°C to 45°CStorage Humidity: 10% to 90%CAUTIONDo not attempt to modify this product in any way without written authorization from the supplier. Unauthorized modification could void the user’s authority to operate this product.It is not recommended to keep a certain still image displayed on the screen for a long time as well as displaying extremely bright images on the screen.Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance. Product design and specifications may be changed without actual product appearance. Product design and specifications may be changed without notice.Refer to the table below as a guide to the symbols and warnings which may be on your TV
CAUTIONRISK OF ELECTRIC SHOCKDO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with the arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of non-insulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying the appliance.
Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a mains lead, the product MUST have a reliable connection to protective earth (ground).
AC voltage: Rated voltage marked with this symbol is AC voltage.
DC voltage: Rated voltage marked with this symbol is DC voltage.
Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety-related information.
COMPONENTS
A Kogan 58” SmartHDR 4K LED TV (x1)B Remote control (x1) & Batteries (2)C Stand (x2) & Screw (x4)
Remote Sensor / Power Indicator / TV Control Button
Power Cord Connector
Input / Output Ports
Input / Output Ports
AV IN
Receive audio and video signals from connected AV devices.
ANT
For free-to-air TV, use an antenna cable (not supplied) to connect to a working antenna, either via an antenna wall socket or directly.
USB 2.0
USB storage devices can be inserted to pause live DTV in Timeshift mode or to watch media files stored on a device in media player mode.
HDMI
Connect an HDMI cable between the HDMI port on the TV and the HDMI port on the DVD player/Set-Top Box. HDMI1 port supports ARC function (Audio Return Channel).
DIGITALAUDIO OUT(optical)
Use an optical cable to output your TV’s digital audio signal to a compatible digital audio receiver.
LAN
For a wired internet connection via a broadband modem or router, connect an Ethernet cable to the LAN port.
Stand Assemblya. Take out the TV and carefully put it (screen downward) on a stable and flat table with a soft cloth or cushion on it as shown in fig.1.b. Attach stands to the base of the TV, ensuring ‘A’ and ‘B’ markings on the TV and stands match with each otherc. Insert two stand screws for each stand and use Phillips’s head screwdriver (not supplied) to tighten.
Connect to Antennaa. Connect an antenna cable (not supplied) via the ‘ANT’ input port at the back of the TV.b. Ensure the antenna cable is also connected to a working antenna, either via an antenna wall socket in your home or directly.TV CONTROL
Remote Control Assembly. Open the battery compartment cover on the backside.b. Insert two 1.5V AAA size batteries, making sure to match the polarity markings (+ / -) of the batteries with the diagram inside the compartment.c. Replace battery compartment cover.WARNINGS•If you do not intend to use the remote control for a long period of time, remove them to avoid damage due to leakage.•Do not use old and new batteries together.•The batteries (battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire, or the like•The danger of explosion if the batteries are incorrectly replaced. Replace batteries only with the same or equivalent type.
Using Remote Control Without BluetoothYour Android TV remote control has Bluetooth capability, but until this is paired with your TV, you will need to ensure the distance between the remote control and the TV is no greater than 8 meters, at an angle of no more than 30 degrees on either side (4a). Point the remote towards the sensor at the front ofTIPSDo not block the path between the sensor and the remote control.
Turning on / Turning off the TVa. Connect the power cord with the TV and a suitable power outlet. The TV’s power indicator is lit in red, showing that the TV is in standby mode.b. Press the POWER ( ) button on your remote control or press the middle of the TV Control Button to turn on the TV. The power indicator is lit in green in working mode.c. Press the POWER ( ) button on your remote control to turn the TV into standby mode.d. To power off the TV completely, please unplug the power cord from the power outlet.e. Do not leave your TV in standby mode for long periods of time. If you will not use the TV for a long time, it is recommended to unplug the TV from both the power outlet and antenna.
TV Control Buttona. Press Middle1. In standby mode, press it to turn on the TV.2. In working status,•Without the source list, short press it to access the source list.•With the source list, short press it to enter the selected source.•Long press it to exit the source list or turn the TV to standby mode.b. Press Left / RightAdjust the TV sound volumec. Press Forward / BackwardSwitch channels, or select the input source in the source list
REMOTE CONTROL OVERVIEW
1. POWER ( ): Turn the TV on or to standby mode.2. MUTE ( ): Mute or restore the TV sound.3. Number buttons (0~9): Select the channel directly, or input a number.4. SOURCE: Select the input source.5. INFO: Access the INFO interface.6. MENU: Access the menu of quick settings.7. HOME: Access the home page.8. Navigation Buttons ( ): Navigate the menu to select the content you need.9. OK: Confirm, enter or execute the selected item, or show the list of Quick Button.10. EXIT: Exit the current operation.11. BACK: Return to upper-level content, or exit the current screen.12. Application Buttons: Access specific applications directly.
13. ***Teletext Buttons***•TEXT: Access or exit the Teletext menu.•REVEAL: Display or hide the concealed information.•INDEX: Display index page.•HOLD: Hold the Teletext page on screen without updates or changes.14. Program Up/Down (P ˄/˅): ˄ ˅ Switch channels.15. Volume Up/Down (VOL +/-): Adjust the sound volume.16. GUIDE: Access the EPG interface in DTV mode.17. MIC ( ): Start talking to Google Assistant of the TV.18. *** USB Play Control Buttons***•PLAY (): Start the playback.•PAUSE ( ):Pause the playback.•Fast Backward ( ): Fast backward the playback.•Fast Forward ( ): Fast forward the playback.19. SUBTITLE: Turn on or turn off the subtitle function.20. AD: Turn on or turn off the function of audio description.21. Color Buttons (R/G/Y/B): Execute the prompt function in specific mode.
INITIAL SETUP
When you turn on the TV for the first time, there will show a wizard to guide you to finish the following initial settings:Step 1: Connect the Bluetooth remote control. If you haven’t a Bluetooth remote control, please just skip it.
The remote control supplied with yourAndroid TV has Bluetooth capabilities.Press and hold and HOME buttons simultaneously to open the paring mode of Bluetooth remote control.Step 2: Select the menu language as you need.
Step 3: Select whether or not to use an Android phone to set up the TV.
If you want to use your Android phone to set up the TV, please operate as the on-screen instructions.If you don’t want to use your Android phone to set up the TV, you can skip directly to Step 4.Step 4: Select whether or not to connect your TV set to the wireless network. This will not display if you have connected this TV to the wired network.If you have connected the TV to the wireless network, it will check for updates like Google service updates and so on. Then please select whether or not to sign in to your Google account.
Step 5: Read to accept the Google terms of service and privacy policy.Step 6: Select whether or not to let Google or a third party use your TV location.
Step 7: Select whether or not to allow Google to help improve your Android TV.
Step 8: Introduction to the main functions of your Android TV.
Step 9: Select and install the recommended applications from Google. This step may not be available depending on Google’s service.Applications showed here vary by different models or regions.
Step 10: Read the end-user license agreement.
Step 11: Choose the TV usage environment between “Home” and “Shop”.
“Home” mode is recommended for home viewing, while “Shop” mode is used to demonstrate the TV in a shop and the like. It will consume more energy in “Shop” mode.Step 12: Select your country.
Step 13: Turn on or turn off the LCN switch (Logical Channel Number).
Step 14: Input your local postal code.It is only available in Indonesia.
Step 15: Select the country region.It is only available in Australia.
Step 16: Select the TV source.
Step 17: Select the program type.
Step 18: Select whether or not to start “Channel Scan”.
NOTE
The pictures are only for references, and please refer to the actual screens of your Android TV for clear images and correct content.
Initial settings may change without notice, which depends on Google requirements. You need to finish all initial settings according to what is indicated on the screen.
If you want to restart the initial setup after the first time, please select <HOME → Settings → General Settings → Device Preferences → Reset>.
Google AssistantClick to launch the built-in virtual assistant, which will begin listening for voice commands. Give it a try, ask “What’s the weather today?”
Text SearchEnter text manually to search TV apps.
System NotificationsThis option will only appear when notifications are present.
SourceAccess free-to-air channels or other input source channels.
Internet ConnectionThis will display as a Wi-Fi or LAN icon, depending on your connection. Select for connectivity options.
SettingsAccess the settings menu.
ClockShow the current time. Time and date can be adjusted in the settings menu.
AppsAccess the App Centre to display all installed apps. Free-to-air channels can be accessed under the ‘Live TV’ option.
Favorites ListA customizable list of apps is available at a single click.
Play NextDisplays the program you are watching or have queued to play next. You can add to this list by long-pressing the OK button, then selecting “Add to play next”.If the play next queue is empty, it will not be shown on the home page.
Pinned ChannelsShow the program list of pinned channels. The order of this list can be adjusted by pressing from the channel icon and selecting the “ / ” icon. Empty channels will not be shown on the home page.
Customize ChannelsAdd or remove pinned channels from the home screen.
BASIC OPERATION
Channel SelectionThere are two ways to select a channel:
Using number buttons followed by the OK button on the remote control to select a channel directly.When using the number buttons, you can directly select channels that were either not saved during the auto-tuning, or manually erased.
Using the ˄P˅ button on the remote control, or press forward / backward of the TV control button to switch channels in sequence. You will see all the channels that the TV has saved, but will not see channels that were either not saved, or manually erased.
Channel EditWhile watching programs in TV mode, press the OK button to show the list of “Quick Button”, in which you can select and enter “CH LIST”(channel list).
In the channel list, press///button to select the desired channel in the category “All”. Then press and hold the OK button to open the menu of channel edit which includes “Rename(only for DTV mode)”, “Delete”, “Skip” and “Favorite”. You can rename, delete, skip the selected channel, or add it to the favorite list.
In the channel list, you can check the list of all favorite channels in the category “FavList”(favorite list) on the top line. In the favorite list, press/// button to select the desired favorite channel, then press and hold the OK button to decide if you will remove it from the favorite list.
While playing favorite channels in the favorite list, you can only switch to play another favorite channel while pressing ˄P˅ button. If you want to watch all saved channels, please return to the category “All” in the channel list.
Volume AdjustmentPress +VOL- buttons on the remote control, or press the left/ right of the TV control button to adjust the sound volume of the TV.Press the MUTE ( ) button to turn on or turn off the TV sound. The mute icon will appear in the lower-right corner of the screen. To resume sound when TV is muted, press the MUTE ( ) button again, or simply press the +VOL- button.Input SourceInput options are accessible directly from the home screen by selecting the Source icon. Press the OK button to confirm your selection.Alternatively, you can use the SOURCE button on your remote control to access the list of input sources from any channel or screen.
Electronic Program Guide
Electronic Program Guide is supplied by the program providers and offers information about the programs to be broadcast. You can access it in DTV mode by pressing theGUIDE button on the remote control.
Press the RED button to edit the selected program.Remind: Setup a watching appointment to remind you of viewing the selected program.Schedule: Show the list of watching appointments.
Press the GREEN button to skip to the position where you can change the date by pressing ◄/► navigation button.
Time-shift FunctionTime-shift is used to record a DTV program when your viewing is interrupted or delayed. Press the PAUSE ( ) button to pause playing the DTV program and start to record the program. Press the PLAY ( ►) button to continue playing the program from when you paused. Press the EXIT button to call out a prompt reminder, asking you whether or not to stop the time-shift function.
NOTE
While in time-shift mode, please do not turn off the TV.
Before time-shift, you’d better format your USB device to ensure there is enough space for time-shift recording.
The recorded program of time-shift will be cleared automatically after playing the program or stopping the time-shift function.
If time-shift recording lasts too long, and there is no more space for recording new programs, the TV will start to play the program automatically from the recording beginning to release the space of the program which has been played for new program recording.
If you want to change the settings for the Time-shift function, please select <MENU → More → TV Setting → Setup → TimeShift Setting>.
USER SETTINGS
Quick SettingsFrequently used options for your TV (picture mode, sound mode, etc.) can be accessed by pressing the MENU button on your remote control.
TV Setting
To access the TV setting menu, please select “More” in the menu of quick settings. Here you will find all of the adjustable options for your Android TV’s interface, connectivity, apps, and so on.
In the TV setting menu, press Navigation Buttons ( ) and OK button to select and adjust an item. Press the BACK button to back to the upper-level menu, and press the EXIT button to exit the TV setting menu.
NOTEItems in the TV setting menu may vary depending on the region, model, or input source.PICTUREAdjust the settings related to the picture quality.Picture ModeSelect the picture mode which best corresponds to your viewing environment.Choices may vary depending on the input sources.Dynamic BacklightTurn on to automatically adjust the screen backlight depending on the input source.Back LightAdjust the backlight of the screen.BrightnessAdjust the lightness of the picture.ContrastAdjust the difference between light and dark areas of the picture.SaturationAdjust the colorfulness of the color relative to its own brightness.HUEAdjust the color tint of the picture.SharpnessAdjust the edge of the picture.GammaAdjust the light intensity of the original image.Color TemperatureAdjust the overall color tone of the picture.AdvancedAdjust the following advanced settings of the picture, which may vary depending on the region or model.
Remove the noise from the picture signal.
Adjust the luma of the picture automatically depending on the input signal.
Control local contrast.
Reduce the signal created while compressing or converting the MPEG signal.
Suppress the image jitter to achieve a stable and fluent play of dynamic picture.
SOUNDAdjust the settings related to the sound effect.Sound ModeSelect the sound mode which best corresponds to your viewing requirements. Choices may vary depending on the input sources.BalanceControl the sound balance between the left and right speakers.BassAdjust the low frequency of the sound.TrebleAdjust the high frequency of the sound.DTS Studio SoundTurn on or turn off the sound system of DTS Studio Sound.Auto VolumeTurn on to automatically adjust the sound volume depending on the input signal.SpeakersTurn on or turn off the TV speakersSPDIF TypeSelect the type of digital audio output.Spdif DelaySelect the delay value of digital audio output.Audio TypeSelect the type of audio output. Choices are Normal and Visually Impaired.Visually ImpairedAdjust Speaker and Volume to help the visually-impaired viewers understand and enjoy the program. It is available only aer “Visually Impaired” has been selected in “Audio Type”.TV (Only for TV mode)Search for channels automatically or manually.ChannelsSearch for channels automatically or manually.LCN SwitchTurn on to get the channel number automatically from the program. It is only available for DTV mode.HBBTVTurn on or turn off the HBBTV function. It is only available in some countries.
SETUP
Adjust settings related to the TV, channel, or program.Auto StandbyTurn on to automatically turn off the TV when there are no operations at the designated time.Fast BootTurn on or turn off the function of fast boot. If you turn on it and pressPOWER button to close the TV, the TV will close, but the system still runs continuously. In such a case, it will consume more energy, but it could take short time to turn on the TV again.Screen ModeSelect the desired screen mode. Choices may vary depending on the input source. It is available only after you have searched for channels.OADTurn on or turn off the function of OAD manual download. It is only available in some countries.Subtitle Language
Select the digital subtitle languages.
Select the subtitle type. “Hearing Impaired” is used to help the hearing-impaired viewers understand and enjoy the program.
Audio LanguageSelect the audio languages.Teletext
Select the digital Teletext language.
Select the decoding page language.
HDMI 2.0 SettingSelect HDMI signal format. Choices are HDMI 1.4 and HDMI 2.0.Postal CodeInput your local postal code. It is only available in Indonesia.End-User Licence AgreementRead the end-user license agreement.TimeShift SettingSetup for the best usage of the Time-shift function.Reset DefaultReset user settings to the factory default values.
PARENTALSetup the parental lock system.Please enter passwordPassword is needed for entering the parental lock system, and the initial password is “0000”.Channel BlockRestrict unauthorized access to specific channels based on the channel information. It is only available for TV mode.Program BlockRestrict unauthorized access to specific programs based on the age rating.Change PasswordChange the password of the parental lock system. If you forget your password, you can use the super one “8899”.Clear AllClear all user settings in the parental lock system.SETTINGSAdjust the settings related to your Android TV system.suggestionsShow the recommended or unfinished settings for the best usage of your TV.Network & Internet
Connect the TV to the wireless or wired network.
Adjust settings related to the network configuration.
Setup the WOW/WOL function to turn on the TV from standby mode by your mobile device through a network connection.
Inputs
Setup the input sources.
Setup to control the connected HDMI devices.
Accounts & Sign InSign in to your Google Account for new apps, recommendations, movies, and more from Google.Apps
Show the list of recently-opened, installed, or system apps.
Setup specific app permissions.
Device Preferences
Show basic device information.
Adjust settings related to the system and features of your Android TV device.
Setup the home page channels and application restrictions.
Restart the initial setup.
Remotes & AccessoriesSearch and connect the Bluetooth remote control and other Bluetooth devices.Before Bluetooth searching, please make sure that you have turned externalBluetooth devices in the pairing mode. For the remote control supplied with your TV, please press and hold and HOME buttons simultaneously to open its pairing mode. For other Bluetooth devices, please read their own instruction manuals for opening the pairing mode.
MEDIA PLAYER
Please select <HOME → Apps → Multimedia Player> to open the media player where you can play the selected media file from your USB storage device onto the TV screen.Step 1: Connect your USB device to the TV.Step 2: Press the HOME button to enter the home page.Step 3: Press ▲/▼/◄/► and OK button to select and enter “Apps”.Step 4: Press ▲/▼/◄/► and OK button to select and enter “Multimedia Player”.Step 5: Press ▲/▼/◄/►and OK button to select and play the desired media file.Step 6: Press the OK button to start the playback.Step 7: Press the BACK button to exit the playback.Watch MoviesWhile watching a movie, press the following buttons to control the movie playback.
Button
Function
OK
Without a control bar, call out the control bar.
With a control bar, pause or play.
MENU
Access the menu of quick settings.
Access movie menu settings.
Show the movie playlist.
/►
Fast backward or fast forward.
/
Play MusicWhile playing music, press the following buttons to control the music playback.
Button
Function
OK
Pause or play.
MENU
Access the menu of quick settings.
Access music menu settings.
Show the music playlist.
/►
Short press to skip to the previous or next piece of music.
Long press to fast backward or fast forward.
/
Fast backward or fast forward.
Browse PhotosWhile browsing a photo, press the following buttons to control the photo playback.
The Wall mount kit is not included. Please contact the local customer service center for the wall-mount installation. The instructions below are for reference to install the wall mount kit recommended by the TV manufacturer.
A Wall Mounting Bracket (x1)B TV Hanging Bracket (x2)C Plastic Tube (x4)D Self-tapping Screw (x4)
Wall-mounting Installationa. Use the wall mounting bracket as a guide to mark the positions for the holes on the wall with a pencil.b. Use a drill to create four holes at the marked positions on the wall.Securely fix the wall mounting bracket on the wall with four expansion bolts and four self-tapping screws as shown in the following picture.
c. Fix the TV hanging bracket onto the TV rear cover with M6 screws and plastic spacers as shown in the following picture.
d. Hang the assembled TV onto the wall mounting bracket fixed tightly on the wall. Please make sure that the hook has been self-locked and it can’t fall off while lifting the TV.
NOTE:Only use a wall-mount kit that is recommended by the TV manufacturer, and purchased from the local customer service center. Contact a professional technician to implement the wall mount installation to avoid any damage or injury.
Design and specifications are subject to change without notice.
The weight and dimension shown are approximate.
Pictures in this user manual are only for reference.
TROUBLESHOOTING
Common fixesMany minor issues can be resolved by hard resetting, or power cycling the unit, or upgrading the firmware.To perform a hard reset, or power cycle, please use the following steps.
Unplug it from the main power socket and leave it for 10-15 minutes.
Press and hold the power button on the TV for 5 seconds.
Connect the TV back to the power and turn it on.
Poor picture and sound quality
Try a different channel
Adjust the antenna
Check all connections
No picture or sound in TV status
Try another channel
Check the antenna connection
No sound or sound is too low at maximum volume
Check the volume settings on any external speakers connected to your television
Adjust the TV volume accordingly
Check another channel or input
Check that MUTE hasn’t been turned on
Picture rolls vertically
Check all connections
No color, wrong color, or tints
Make sure the program itself is broadcast in color
Select the picture menu, then adjust related submenus
Blurred or snowy picture, distorted sound
Check the direction, location, and connections to your antenna
Issues may be caused by the use of an indoor antenna (poor signal)
Remote control malfunctions
Replace remote control batteries
Check battery terminals
Remote is out of range, move closer to TV
Remove any obstructions between the remote and IR sensor of the TV
Make sure the power cord to your TV is plugged in and turned on
Image is not centered on the screen
Adjust the horizontal and vertical position
“No Signal” on HDMI source
Test the device with a different HDMI cable
Plug the device into another HDMI port
Try a different device connected to the same cable and port
Perform a factory reset on your TV
Care & maintenanceUnplug the television from the power supply before cleaning. Do not use any liquid cleaners or harsh chemicals. Always use a soft, clomp cloth.Cleaning the screenWet a soft cloth in o mixture of lukewarm water and a little fabric softener or dishwashing detergent. Wring the cloth until it’s almost dry. and then use it to wipe the screen.Make sure the excess water is off the screen, and then let it air-dry before you turn on your TV.Cleaning the easingTo remove dirt or dust, wipe the TV casing with a soft, dry, lint-free cloth. Please be sure not to use a wet cloth.