kogan KAQLED50XT9510STA QLED 50 inch Smart HDR 4K TV Series 9 XT9510 User Guide

USER GUIDEKOGAN QLED 50″ SMART HDR 4K TVSERIES 9 XT9510 (KAQLED50XT9510STA)

THIS USER GUIDE COVERS THE FOLLOWING MODELSKogan QLED 50” Smart HDR 4K TV (Series 9 XT9510)

SAFETY AND WARNINGS

Thank you for buying this Kogan product. Please read all safety instructions before using your TV.WARNINGNever place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by  taking simple precautions such as:

• Using cabinets or stands recommended by the manufacturer of the television set.
• Only using furniture that can safely support the television set.
• Ensuring the television set is not overhanging the edge of the supporting furniture.
• Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
• Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.
• Educating children about the dangers of climbing on furniture to reach the television set or its controls.If your existing television set is being retained and relocated, the same considerations as above should be applied.
• To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
• The apparatus shall not be exposed to dripping or splashing, and no objects filled with liquids, (for example, vases), shall be placed on the apparatus.
• When discarding used batteries, always be mindful of the environment. Ensure you follow any guidelines for recycling and safe disposal of batteries that apply in your local area. Don’t throw used batteries in the rubbish bin.
• When installing your TV, maintain a distance of at least 10 cm between the TV and other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature.
• The openings/slots on the back of the apparatus have been provided for necessary ventilation.Ventilation should not be impeded by blocking these openings in any way (for example, newspapers, tablecloths, curtains, etc.)
• No naked flame sources, such as lit candles, should be placed on the apparatus. To prevent the spread of fire, keep candles or other open flames away from this product at all times.
• The device may malfunction when under electrostatic discharge. It can be manually resumed by switching the power off completely (at the wall outlet), then switching power on again.
• To avoid any injury caused by overturning of the product when installed with base stands, please always ensure the whole product is placed horizontally within the supporting surface and that the television is not overhanging the edge of the supporting furniture.
• If not using with base stands, use only a wall or ceiling mount which has been recommended by the manufacturer of the television.
• Keep small accessories out of reach of children so they are not mistakenly swallowed.

CAUTION: Connecting the power cordMost appliances recommend they be placed upon a dedicated circuit; that is, a single outlet circuit that powers only that appliance and has no additional outlets or branch circuits.Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in electric shock or fire. Periodically examine the cord of your appliance, and if appearance indicates damage or deterioration, immediately discontinue use of the appliance until the cord is replaced with an exact replacement part by an authorized servicer.Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance.The MAINS plug is used as the disconnect device, and the disconnect device shall remain readily operable.Operating Temperature: 5°C to 45°COperating Humidity: ≤80%Storage Temperature: -15°C to 45°CStorage Humidity: ≤90%CAUTIONDo not attempt to modify this product in any way without written authorization from the supplier.Unauthorized modification could void the user’s authority to operate this product.It is not recommended to keep a certain still image displayed on the screen for a long time as well as displaying extremely bright images on the screen.Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance. Product design and specifications may be changed without notice.Refer to the table below as a guide to the symbols and warnings which may be on your TV.

COMPONENTS

A Kogan 50” SmartHDR 4K QLED TVB Remote controlC Stand (x2)

D M4 x 20mm screw (x4)E AAA battery (x2)F Quick-start guideG Warranty card

NOT INCLUDEDPhillips head screwdriver, antenna cable, broadband internet connection.

PRODUCT OVERVIEW

This is a general guide to inputs and ports, your TV may not feature all of the above.

1 HDR 4K LED displays screen2 Remote sensor / Standby light

3 Inputs/Ports4 Power button

ASSEMBLY AND INSTALLATION

BEFORE YOU GET STARTEDSpread cushioning flat to lay the TV on. This will help to prevent damage.

1. Stand assemblya. Attach stands to the base of the TV, ensuring ‘L’ and ‘R’ markings on the TV and stands match.b. Insert two 20mm screws for each stand and use a Phillips head screwdriver (not supplied) to tighten.
2. Connect to antennaa. Connect an antenna cable (not supplied) via the ‘ANT’ input port at the back of the TV.b. Ensure the antenna cable is also connected to a working antenna, either via an antenna wall socket in your home or directly.

USING REMOTE CONTROL / POWER BUTTON

1. Remote control assemblya. Open the battery compartment cover on the backside.b. Insert two 1.5V AAA size batteries, making sure to match the polarity markings (+ / -) of the batteries with the diagram inside the compartment.c. Replace battery compartment cover.Please use Lithium AAA Batteries for RemoteWARNINGS• One loading of batteries will last for 1 year under normal use.• If you do not intend to use the remote controller for a long period of time, remove them to avoid damage due to leakage.• Do not use old and new batteries together.• The batteries (battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire, or the like.
2. Using remote control without BluetoothYour Android TV remote control has Bluetooth capability, but until this is paired with your TV, you will need to ensure the distance between the remote control and the TV is no greater than 8 meters, at an angle of no more than 30 degrees on either side (4a). Point the remote towards the sensor at the front of the TV (this may differ from the illustration).TIPSDo not block the path between the sensor and the remote control.
3.  Turning TV ona. Plug the power cord into a suitable power outlet. The standby will display a light, showing that the TV is receiving power.b. Press the power button(on your remote or the bottom of the TV) to turn the TV on.c. The standby light will turn off when the TV is on.

REMOTE CONTROL OVERVIEW

FIRST TIME SETUP

When turning the TV on for the first time, the Welcome screen will appear. Use the,∧ , ∨ and OK buttons to navigate the following options.

Language and LocationSelect your menu language, and select your country/region from the list.BluetoothYour Android TV remote control has Bluetooth capabilities. Follow the onscreen prompts to pair the remote with the TV, holding the – Volume and← Back buttons simultaneously. Yourremote’s LED light will flash while pairing, and the TV will display ‘Remote control paired’ when successful. This will allow you to use voice commands with your remote via the Google Assistant button.

Pairing your BlueTooth remote control with your Android TV will enable your remote’s Google Assistant voice control function.

Quickly set up with Android phoneIf you have an Android smartphone, you can easily transfer your phone’s Wi-Fi network and Google account to your TV. If not, select ‘Skip’.

Connect to Wi-Fi by selecting your network and entering your password. A broadband internet connection is required for this step.

Select Wi-Fi networkYour Android TV will automatically scan for wireless networks nearby. Ensure the TV is within range of your wireless modem or router, and have your password handy. Follow the prompts to input your password and connect your TV to your selected network. If you’d prefer to connect an Ethernet cable to connect to the internet, simply insert the cable (not supplied) to the ‘LAN’ input port at the back of the TV ( , 6a next page), and ensure that it is correctly connected to the internet.Google Account sign-inLinking your Google Account to your Android TV will allow you to install new apps from the Play store, as well as receive recommendations from Google.

Terms of ServiceThis page will allow you to read each of the Google Terms of Service, Privacy Policy, and Google Play Terms of Service in full, and to accept.Location permissionGrant permission for your Android TV to detect your location. You can adjust these permissions at any time from Settings.

Sign in to your Google account here. If you use Gmail, you already have a Google account.

Help improve AndroidGrant permission for your Android TV to detect your location to automatically send diagnostic information to Google.Choose a name for your TV Give you TV a name to help identify it when casting or connecting to it from other devices. Select a preset option or enter a custom name.

Install additional appsGet started with some of our handpicked selections from the Play Store. Following this, you will be shown a brief overview of Android TV’s features.PasswordSet a default password.

Select TV modeThe ‘home mode’ is optimized for efficient usage for home use. The ‘retail mode’ is optimized for store Demo with fixed settings.WOLSelect on or off for the Wake On LAN function (if using Ethernet cable).

Following these options, the Channel A scan screen will appear. Ensure you have an antenna cable connected to the ‘ANT’ input port at the back of the TV (6a).The auto-tuning function will search for and save all available free-to-air TV channels. After confirming your settings (the default will be set for Australia), the process will automatically begin. The number of searched channels will be displayed on the screen.When setup is complete, you will be able to access the Home screen.

1. Google AssistantClick to launch the built-in virtual assistant, which will begin listening for voice commands. Give it a try, ask “What’s the weather today?”
2. Text search Enter text manually to search TV apps.
3. System notificationsThis option will only appear when notifications are present.
4. SourceAccess free-to-air channels (‘DTV’) or other input source channels.
5. Internet connection This will display as a Wi-Fi or LAN icon, depending on your connection. Select for connectivity options.
6. SettingsAccess the global settings menu.
7. ClockTime and date settings can be adjusted in the global settings.
8. AppsAccess the App Centre to display all installed apps. Free-to-air channels can be accessed under the ‘Live TV’ option.
9. Favorites listA customizable list of apps is available at a single click.
10. Play nextDisplays the program you are watching or have queued to play next. You can add to this list by long-pressing the ok button, then selecting “Add to play next”. If the play next queue is empty, it will not be shown on the home page.
11. Pinned channelsShow the program list of pinned channels. The order of this list can be adjusted by pressing the channel icon and selecting the “<>” icon. Empty channels will not be shown on the home page.
12. Customize channelsAdd or remove pinned channels from the home page.

BASIC OPERATION

Selecting channelsThere are two ways to select a channel:1. Using number buttons followed by the ok button on the remote control to select a channel directly.– To select channel 5, press: 5.– To select channel 21, press: 2 1 in quick succession.When using the number buttons, you can directly select channels that were either not saved during the auto-tuning, or manually erased.2. Using buttons on the remote control or on your TV to select a channel. When you press the buttons, the TV changes channels in sequence. You will see all the channels that the TV has saved, but will not see channels that were either not saved, or manually erased.

Volume adjustment and mute setupPress + – buttons on the remote control or the TV to adjust the volume of the TV.

• To increase the volume, press + button
• To decrease the volume, press – button

Press the Mute button to toggle TV sound on and off. The mute icon will appear in the lower-right corner of the screen. To resume sound when TV is muted, press the Mute button again, or simply press the + button.Input source Input options are accessible directly from the home screen by selecting the →Source icon. Press the ok button to confirm your selection.Alternatively, you can use the button on your remote control to access the list from any channel or screen.

Colour buttonsIn some menus and apps, the remote control’s four-color buttons ( ) can be used.Navigating menus

• Press the Menu button to display the quick menu.Press the Navigational buttons to select the desired sub-item.Press the ok Enter or> Navigational button to access the menu of the next level.Select More on the quick menu list to bring up the full settings menu.Press the ←Back button to return to the previous menu.

NOTE

• When a menu item is greyed out, it means that the item is not available or cannot be adjusted.
• Some items in menus may be hidden depending on modes or signal sources used.

SETTINGS

Quick menu

Options for your TV (picture, aspect ratio, speakers, etc) can be accessed by pressing the Quick Menu button on your remote control. Use buttons to navigate through the submenus, and buttons to access Channel and Recording/Time Shift options (7a).Global settings

To access the global settings menu, simply navigate to the ‘ ’ icon on the Home screen. Here you will find all of the adjustable options for Android TV’s interface, connectivity, and apps.In DTV mode you can also press the Quick Menu button on your remote control and use the buttons to navigate to the ‘Settings’ option.Device preferencesTo open the device options submenu directly during live TV playback, press the Device preferences button on your remote control.

QUICK MENU

Picture modeChoose from the following selection of presets, or select ‘User’ mode to configure your own custom settings.

• Standard
• Vivid
• Sport
• Movie
• Game
• Energy Saving

Display modeYou can select the picture size which best corresponds to your viewing requirements. Sizes may differ between input sources.SpeakersSelect the desired audio output source, choosing from the built-in TV speakers or an external system.PowerDisplay power usage and sleep timer options, as well as the option for picture off (audio only) playback.Advanced optionsAdjust settings for subtitles, default channel, blue mute, and more. Also, see system and app version information.SettingsSelecting the settings option here will take you to the Global Settings menu, also accessible via the home screen.

GLOBAL SETTINGS

Network & InternetHere you will find the options for Wi-Fi and Ethernet internet connections.Wi-FiAvailable Wi-Fi networks are listed, with the option to manually add a new network.Scanning always availableToggle on/off.WOWToggle on/off for the Wake On Wi-Fi function.WOLToggle on/off for Wake On LAN function.EthernetThe TV will display whether a LAN connection is active or not. If LAN is connected, the status will show the IP address.Proxy settingsHTTP proxy is used by the browser but may not be used by other apps. Select between no proxy, or manually entering proxy address details.IP settingsSelect between DCHP or static.CHANNELAuto channel updateToggle on/off.Parental controlsEnter PIN to access. Here you will find options for blocking channels, restricting content based on ratings, and blocking inputs (TV, AV, and all four HDMIs).Audio language and Second audio languageSelect primary and secondary audio languages.ACCOUNT & SIGN-INHere you find the same Google account sign-in screen from the start-up wizard.APPSRecentView all recently used apps.See all appsDisplay a list of all installed apps.PermissionsView and adjust settings for app permissions, special app access, and security & restrictions.DEVICE PERMISSIONSAboutView system information.Date & TimeSet clock and date information.TimerAdjust auto power-on and auto power-off settings.LanguageInterface language settings for on-screen display.KeyboardAdjust keyboard options. Third-party keyboards can be added from the Play store. By default, Google’s GBoard keyboard is installed.InputsHDMI CEC (Consumer Electronics Control) settings can be adjusted here.Option to rename inputs (for example, ‘HDMI 1’ can be set as ‘Blu-ray’ or even a custom name, which will appear on the source inputs list) are also located in this submenu.PowerAdjust power settings here.PictureAdjust picture settings here, in more detail than the Quick Menu’s picture mode presets.SoundLocate settings for sound balance, equalizer, speakers, digital output, SPDIF, and more in this submenu.StorageView and adjust device storage information and set up external drives for use.Home screenAdjust options such as enabling video or audio previews, customizing channels, and app orders for the home screen. You can also view app licenses.Retail modeToggle on/off. The ‘home mode’ is optimized for efficient usage for home use.The ‘retail mode’ is optimized for store Demo with fixed settings. By default, the TV is set to home mode.Google AssistantAccess options for Google Assistant and voice controls.Chromecast built-inView license details for Chromecast functionality. By default, Chromecast is enabled for your TV and does not require adjusting.ScreensaverAdjust the screensaver usage and time settings.LocationEnable location settings.Usage & DiagnosticsEnable permission to share usage and diagnostic data.REMOTES AND ACCESSORIESAll compatible Bluetooth devices will appear here. You can connect and disconnect from devices here.

Defining favorite channelsThis is how to add channels to the Favourite list or remove them:

1. Press (MENU] to open the “TV options” menu.
2. Press (UP] on the remote control to select open the “Channels” menu.
3. Press [LEFT] and [RIGHT] on the remote control. select the “Add to My Favorites” option and press [011 to add the current displaying channel to your favorite list, or select the “My Favorites” option and press [OK] to remove the current displaying channel from the favorite list(Default add to favorite list 1)
4. Press [OK] to show channel list;
5. Press the (BLUE] key to change the channel list into the favorite list.
6. Press the [BLUE] key to delete a focused channel
7. Press [YELLOW]key to change current page to favorite list select pagePress [UP] and [DOWN] on the remote control to focus favorite list, and press [OK] to change the current favorite List Then operation 3 steps will add a favorite to selected favorite list.

PVR MODE

NOTE

• Don’t connect or disconnect any USB device while in USB playback mode.
• Ensure all personal data is backed up before inserting a USB device into the TV.We assume no liability for any loss of data due to malfunction or misuse.
• The USB device should have a capacity of at least 512MB.
• USB device must support USB 2.0 high-speed specification.
• Use only USB storage devices formatted to FAT32.
• You cannot change channels while recording.
• If the signal is interrupted while recording, the recording will stop until signal is regained.
• While in time-shift mode, do not turn the TV off.

SetupTo use PVR and Timeshift settings, first, you must prepare your USB device.Ensure you have a USB drive inserted in either of your TV’s USB 2.0 input ports.

Press the Quick Menu button on your remote control, then the button to scroll down to the Record menu. Select Device Info (8a) to prepare your USB device for PVR or Timeshift functionality.Your attached USB device will display on the Device Info list if it is prepared for PVR or Timeshift usage, or both.You can also format your device and run speed tests from this menu.Recording and Timeshift controls

RecordingThere are two types of recording: Instant Recording and Schedule Recording. Instant recording can record current TV programs, while schedule recording can be set to record TV programs automatically on the day, time, and duration you choose.Instant recordingSelect the channel you want, then press the Record button on the remote control to start recording. You will be prompted to confirm – press OK to begin recording.To hide the information bar at the bottom of the screen, press the Record button once more.To stop the recording, press •Stop and then OK to confirm when prompted.

Schedule recordingSelect the Schedule List from the Record menu. Use the navigation buttons to select the desired program, and press the Red color button to schedule a program for recording.You can schedule several items to record. Press the Yellow color button to view the list of currently scheduled programs. Different schedules should not overlap and there must be at least a one-minute time gap to set up between two schedules.NOTESchedule recording still works when TV is in standby mode.Timeshift modeWith the Timeshift turned on, you may pause and rewind normal TV viewing at any time without missing any of the live broadcasts. This can also allow you to create a buffer and skip forward through commercials.Press the II Pause button on the remote control while in DTV mode to activate the Timeshift function. The TV stores the channel from the point of view you want to record. Play will resume from where you left off. Press •Stop to exit Timeshift mode. If a USB device dedicated to recording is disconnected, Timeshift files that were saved will automatically be deleted.Playing recorded filesAfter the recording is complete, press the Quick Menu button on your remote control, then the button to scroll down to the Record menu to find the Record List. Here you will find a complete list of your recordings. Press the Red color button to delete any files you no longer require.

MEDIA PLAYBACK

NOTEYou will need to have an app installed for media playback. We recommend VLC for Android, but you are welcome to choose your preferred media player from the Google Play store.To access media playback mode, insert a USB drive containing files of the following type into the TV’s USB input port. Next, from the Home page, select your preferred media player app. The following file types are supported:

Alongside flashdrives, the TV’s USB port is also capable of reading from devices such as digital cameras and USB hard disks. Recordings saved in PVR mode will also be playable.

WALL MOUNTING

Wall mount kit not included. The steps below are provided as an optional alternative to the supplied base mounts.

A Mounting bracket (x2)B Shaft sleeve – M6 (x4)C M6 x 45mm screw (x4)

D M6 x 60mm self-tappingscrew (x4)E Wall anchor (x4)

Optional wall-mounting installationa. Measure and double-check the distance of threaded holes on the back panel of the TV before creating any holes in the wall.b. Use 45mm screws (C) to attach shaft sleeves (B) within the four threaded holes on the back panel of the TV.

c. Use a mounting bracket (A) as a guide to mark the positions for the four holes on the wall with a pencil.d. Using a drill, create holes in the marked positions on the wall.e. Insert the four wall anchors (E) into the screw holes in the wall.f. Place the mounting brackets against the wall, aligned with the wall anchors, ensuring the directional arrow is facing upwards.g. Fix the mounting brackets with the 60mm self-tapping screws.h. Attach the TV to the mounting brackets by placing all four shaft sleeves into the larger openings of the brackets, then lowering the TV so that the shaft sleeves “lock” into place within the brackets.It is recommended that two people perform step 9h together to ensure the sleeves are properly aligned before the TV is lowered onto the brackets.

NOTE:Only use wall-mounts that match the same size screws and fittings as those listed on this page. Other methods of wall-mounting have not been tested for this model and can not be guaranteed to safely support the TV.

SPECIFICATIONS

AudioSpeakers: 2 x 12WConnectivityEthernet (RJ45): YesHDMI : 3 x HDMI 2.0HDMI-ARC: Yes | HDMI 1HDMI-CEC: Yes | HDMI 1, HDMI 2, HDMI 3USB: 2 x USB 2.0Wi-Fi: IEEE 802.11b/g/nDimensionsDistance Between Legs: 1072.4mmWithout Stand: 1116.8 x 681.8 x 94mmWith Stand: 1116.8 x 731.5 x 212.2mmVESA Wall Mount Pattern: 200 x 200Weight: 10.5kgDisplayColors:  1.07GComputer Supported Resolutions : 640×360, 853×480, 1024×576, 1280×720,1366×768, 1920×1080, 3840×2160 (@60Hz)Contrast Ratio: 5000:1Native Aspect Ratio: 16:9Panel Manufacturer: INXRefresh Rate: 60HzResolution: 3840 x 2160Response Time: 9.5msSize:  50”Viewing Angle: 170°/170°FeaturesEPG:  YesHDCP: Yes | 2.2TV Resolution: 4K UHDBrowser:  PangoUSB Media Playback: YesUSB Media Playback Formats: JPG, JPEG, PNG, BMP, MP3, DD, DD+, AAC, MPG, MPEG4, H.265, VP9 ()InputsComposite (AV): 1 miniHDMI:  3Outputs3.5mm Stereo Audio: 1Optical Audio Out: 1PerformanceCPU: ARM CA55 Quad Core with TEE2.4GHzGPU: MAli470 MP3OS: Android 9.0RAM: 1.5GBStorage Capacity: 8GBPowerAverage Consumption: 85WEnergy Consumption: 313kWh per yearEnergy Rating: 4.5 StarTuning And SignalTuner Type: DVB-T

Note:

• Design and specifications are subject to change without notice.
• The weight and dimension shown are approximate.

TROUBLESHOOTING

Common fixesMany minor issues can be resolved by hard resetting, or power cycling the unit or upgrading the firmware.To perform a hard reset, or power cycle, please use the following steps.

• Unplug it from the main power socket and leave it for 10-15 minutes.
• Press and hold the power button on the TV for 5 seconds.
• Connect the TV back to the power and turn it on.Poor picture and sound quality
• Try a different channel
• Adjust the antenna
• Check all connections

No picture or sound in TV status

• Try another channel
• Press the TV/AV button
• Make sure TV is plugged in
• Check the antenna connection

No sound or sound is too low at maximum volume

• Check the volume settings on any external speakers connected to your  television
• Adjust the TV volume accordingly
• Check another channel or input
• Check that MUTE hasn’t been turned on

Picture rolls vertically

• Check all connections

No color, wrong color or tints

• Make sure the program itself is broadcast in color
• Select the picture menu, then adjust the color and tint submenus

Blurred or snowy picture, distorted sound

• Check direction, location and connections to your antenna
• Issues may be caused by the use of an indoor antenna (poor signal)

Remote control malfunctions

• Replace remote control batteries
• Check battery terminals
• Remote is out of range, move closer to TV
• Remove any obstructions between the remote and IR sensor of the TV
• Make sure the power cord to your TV is plugged in and turned on

Image is not centered on the screen

• Adjust the horizontal and vertical position

“No Signal” on HDMI source

• Test the device with a different HDMI cable
• Plug the device into another HDMI port
• Try a different device connected to the same cable and port
• Perform a factory reset on your TV

Care & maintenance

Unplug the television from the power supply before cleaning. Do not use any liquid cleaners or harsh chemicals. Always use a soft, damp cloth.Cleaning the screenWet a soft cloth in a mixture of lukewarm water and a little fabric softener or dishwashing detergent. Wring the cloth until it’s almost dry, and then use it to wipe the screen.Make sure the excess water is off the screen, and then let it air-dry before you turn on your.Cleaning the casingTo remove dirt or dust, wipe the TV casing with a soft, dry, lint-free cloth. Please be sure not to use a wet cloth.

For our full TV troubleshooting guide,head online to help.kogan.com

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