kogan KAWHNSHMSGA Wireless Heated Shiatsu Neck and Shoulder Massager User Guide

kogan KAWHNSHMSGA Wireless Heated Shiatsu Neck and 
Shoulder Massager User Guide



Please keep this manual properly for future reference. Before using this device, ensure all instructions have been read carefully.

Safety Instructions:

Please follow basic safety instructions as below to reduce hazards or risks of electrical shock, burns or any other injuries.

  • Always unplug the appliance from the electrical outlet immediately after using.
  • Do not reach for the appliance which has fallen into water, unplug it from the outlet immediately.
  • Do not use this appliance while bathing or in the shower.
  • Do not place or store the appliance closeby to water, or anywhere it may fall into a tub or sink.
  • Never use pins or other metallic fasteners with this appliance.
  • Do not use it in wet or moist environments.
  • An appliance should never be left unattended when plugged in. Unplug from outlet when not in use and before putting or taking off parts and attachments.
  • This appliance is not intended for used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliances by a person responsible for their safety.
  • Not suitable for use by people under the age of 12.
  • Use this appliance only for its intended use as described in this manual. Only use attachments provided with the unit.
  • Never operate this appliance if it has a damaged cord or plug, or not working properly.
  • Keep cord away from heated surfaces.
  • Never use it while sleeping or fall asleep while using the massager.
  • Never drop or insert any object into any opening.
  • Do not operate while aerosol (spray) products are being used or where oxygenize being administered.
  • Do not operate under a blanket or pillow. Excessive heating can occur or cause fire, electric shock or injury to persons.
  • Do not carry this appliance by power cord or use cord as handle.
  • To disconnect, turn all controls to the “OFF” position, turn off at the wall outlet, then remove plug from outlet.
  • This appliance is designed for personal, non-professional use only.
  • Do not use outdoors.
  • Do not use it on sensitive skin or somebody who is insensitive to heat.
  • Do not pull or twist the appliance on the cable, the power supply unit or the control.


  • Please read all the instructions carefully before operating.
  • The unit can be used with rechargeable battery only or directly with power adapter.

If you are experiencing health complication or conditions as stated below, please consult

• you are pregnant• you have a pacemaker, artificial joints or electronic implants.• you are suffering one or more of the following illnesses or complaints: circulation disorders, varicose vein, open wounds, bruises, broken skin, inflammation of the veins.your doctor before use:

  • Do not use this unit to replace medical treatment.
  • If you experience any pain or discomfort during the massage, please stop immediately and consult your doctor.
  • Never use this product directly on swollen or inflamed areas or skin eruptions.
  • Do not use this product before bed. The massage has a stimulating effect and may delay sleep.
  • Not for use by children without adult supervision.
  • Ensure the battery is fully charged prior to first use.


Controller overview

PowerSet device On / OffRotation DirectionSelect between clockwise / anti-clockwise directionsMassage SpeedSelect between Low / Medium / High massage intensityHeatingSet heating mode On / Off


Charging the Device

  • Ensure the battery is fully charged prior to first use.
  • Connect the power adapter to the massager correctly, and then plug it into the power supply.
  • When charging, the indicator light will display red.
  • The light will turn green when fully charged.

Using on Battery Power

  • Long press the power button for 3 seconds to turn the device ‘ON’.
  • The default starting mode is Medium rotating speed, with heating mode on.
  • Adjust the massage settings by pressing the Rotation Direction button, Massage Speed button, or Heating buttons.
  • Press the power button again to tum the device ‘OFF’.
  • The device will run for 15 minutes (1 period). One full charge of the Lithium battery can be used continuously for 6 periods. (15 mins per period; approximately 90 minutes)

Using While Plugged In

  • The device can be used while plugged in to the power adapter, following the same steps as above. The Lithium battery will not charge while it is in use.


  • Make sure the product is switched off and disconnect the power adaptor when not use for long time. Please storage the massager in a dry and ventilated place.



Power 23.4WOutput voltage 13V DC 1.8ALi-on Battery 11.1V 2200mAh

Need more information?We hope that this user guide has given youthe assistance needed for a simple set-up.For the most up-to-date guide for your product, as well as any additional assistance you may require, head online to help.kogan.com

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