MagOne DMR Portable Radio A8 User Guide

USER GUIDEDIGITAL TWO-WAY RADIOA8 DMR Portable Radio

NOVEMBER 2020© 2020 Motorola Solutions, Inc. All rights reserved.

Legal and Compliance Statements

Copyrights

The Motorola Solutions products described in this document may include copyrighted Motorola Solutions computer programs. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola Solutions computer programs contained in the Motorola Solutions products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola Solutions.© 2020 Motorola Solutions, Inc. All Rights Reserved.No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc.Furthermore, the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.DisclaimerPlease note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a specific system, or maybe dependent upon the characteristics of a specific subscriber unit or configuration of certain parameters. Please refer to your Motorola Solutions contact for further information.TrademarksMag One, MOTOROLA SOLUTIONS, the Stylized M Logo are registered in the U.S. Patent and Trademark Office. All other products and service names are the property of their respective owners.European Union (EU) Waste of Electrical and Electronic Equipment (WEEE) directiveThe European Union’s WEEE directive requires that products sold into EU countries must have the crossed-out trash bin label on the product (or the package in some cases).As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users in EU countries should not dispose of electronic and electrical equipment or accessories in household waste.Customers or end-users in EU countries should contact their local equipment supplier representative or service center for information about the waste collection system in their country.

Computer Software Copyrights

The Motorola Solutions products described in this manual may include copyrighted Motorola Solutions computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola Solutions computer programs contained in the Motorola Solutions products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Motorola Solutions. Furthermore,  the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product.voice coding Technology embodied in this product is protected by intellectual property rights including patent rights, copyrights, and trade secrets of Digital Voice Systems, Inc. The AMBE+2 ™ This voice coding Technology is licensed solely for use within this Communications Equipment. The user of this Technology is explicitly prohibited from attempting to decompile, reverse engineer, or disassemble the Object Code, or in any other way convert the Object Code into a human-readable form.U.S. Pat. Nos. #5,870,405, #5,826,222, #5,754,974, #5,701,390, #5,715,365, #5,649,050, #5,630,011, #5,581,656, #5,517,511, #5,491,772, #5,247,579, #5,226,084 and #5,195,166.

Important Safety Information

RF Energy Exposure and Product Safety Guide for Portable Two-Way RadiosATTENTION!This radio is restricted to occupational use only. Before using the radio, read the RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for compliance with applicable standards and Regulations.Any modification to this device, not expressly authorized by Motorola Solutions, may void the user’s authority to operate this device.

Warranty and Service Support

Motorola Solutions offers long-term support for its products. This support includes full exchange and/or repair of the product during the warranty period, and service/repair or spare parts support out of warranty.Warranty Period and Return InstructionsThe terms and conditions of warranty are defined fully in the Motorola Solutions Dealer, Distributor, or Reseller contract. These conditions may change from time to time and the following notes are for guidance purposes only. In instances where the product is covered under a “return for replacement” or “return for repair” warranty, a check of the product should be performed prior to shipping the unit back to Motorola Solutions. This is to ensure that the product has been correctly programmed or has not been subjected to damage outside the terms of the warranty.

Radios 12 Months
Accessories 6 Months

Prior to shipping any radio back to the appropriate Motorola Solutions warranty depot, please contact Customer Resources or your Motorola Solutions dealer, distributor, or reseller. All returns must be accompanied by a Warranty Claim Form, available from your Customer Service representative or  Motorola Online (MOL) or your Motorola Solutions dealer, distributor, or reseller. Products should be shipped back in the original packaging, or correctly packaged to ensure no damage occurs in transit.

MN007472A01-AALegal and Compliance StatementsAfter Warranty PeriodAfter the Warranty period, Motorola Solutions continues to support its products in two ways:

  • Motorola Solutions Managed Technical Services (MTS) offers a repair service to both end-users and dealers at competitive prices.
  • MTS supplies individual parts and modules that can be purchased by dealers who are technically capable of performing fault analysis and repair.

Chapter 1 Read Me First

This user guide covers the basic operations of your radios.Notations Used in This ManualThroughout the text in this publication, you notice the use of Warning, Caution, and Notice. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed. WARNING: An operational procedure, practice, or condition, and so on, which may result in injury or death if not carefully observed. CAUTION: An operational procedure, practice, or condition, and so on, which may result in damage to the equipment if not carefully observed. NOTICE: An operational procedure, practice, or condition, and so on, which is essential to emphasize.Feature and Service AvailabilityYour dealer or administrator may have customized your radio for your specific needs. NOTICE: Not all features in the manual are available in your radio. Contact your dealer or administrator for more information.You can consult your dealer or system administrator about the following:

  • What are the functions of each button?
  • Which optional accessories may suit your needs?
  • What are the best radio usage practices for effective communication?
  • What maintenance procedures promote longer radio life?

Chapter 2 Radio Overview

Table 1: Radio View Callouts

No Description
1 Antenna
2 Channel Selector Knob
3 On/Off/Volume Control Knob
4 LED Indicator
5 Speaker
6 Microphone
7 PTT Button
8 Programmable Button
9 Audio Connector
10 Programming Port
Programmable Buttons

You can program the programmable buttons as shortcuts to radio functions or preset channels or groups. Depending on the duration of a button press, the programmable buttons function differently.Table 2: Button Press Duration

Action Description
Short press Press and release for less than 1 second.
Long press Press and hold for 4 seconds or less depending on the settings through the Customer Programming Software (CPS).

2.1.1 Assignable Radio FunctionsYou can assign a list of radio functions to the programmable buttons.Table 3: Types of Programmable Functions

Function Description
All Alert Tones On/Off Allows you to toggle all tones and alerts on or off.
Battery Indicator Allows you to indicate battery strength by using the LED Indicator.
High/Low Power Allows you to toggle transmit power level between high and low.
Monitor Allows you to monitor a channel.
Nuisance Delete Allows you to temporarily remove an unwanted channel, except for the Selected Channel, from the scan list. The Selected Channel refers to the selected zone or channel combination from which scan is initiated.
One-Touch Access Allows you to directly initiate a predefined Private Call, Group Call,Call Alert, Remote Monitor, and Radio Enable/Disable.
Repeater/Talk around Allows you to toggle between using a repeater and communicating directly with another radio.
Scan On/Off Allows you to toggle scan on or off.
Tight/Normal Squelch Allows you to toggle squelch level between tight and normal.
LED Indications

The LED Indicator shows the operational status of your radio. A qualified technician can permanently disable the LED indication by preprogramming it.

Table 4: LED Indications

Indication Status
Solid Red The radio is transmitting.
Solid Yellow The radio is receiving the wanted signal.

 

Indication Status
Solid Green The radio is receiving unwanted signals.
Blinking Red The battery capacity is low.
Blinking Yellow The radio is receiving an alert signal.
Blinking Green The radio is scanning.

Chapter 3 Getting Started

Getting Started provides instructions to prepare your radio for use.

Charging the Battery

Your radio is powered by a Lithium-Ion (Li-Ion) battery.Prerequisites: Turn off your radio when charging.Procedure:

  • To comply with warranty terms and avoid damages, charge the battery using an authorized charger.
  • Charge a new battery 14 to 16 hours before initial use for best performance.Batteries charge best at room temperature.
Attaching and Removing the Battery

Attaching the Battery Procedure:

  1. Slide the battery into the battery compartment.
  2. Flip the battery latch close and press it onto the battery until it locks in place.

Removing the BatteryProcedure:

  1. Turn off your radio.
  2. Flip the battery latch open.
  3. Slide the battery out of the battery compartment and lift it.

Attaching and Removing the Antenna

Attaching the AntennaProcedure:

  1. Set the antenna in the receptacle.
  2. Turn the antenna clockwise.

NOTICE: Fastening the antenna blocks water and dust from entering the radio.

Removing the AntennaProcedure:

  1. Turn the antenna counterclockwise.
  2. Remove the antenna from the receptacle.
Attaching and Removing the Belt Clip

Attaching the Belt ClipProcedure:Align the grooves on the clip with the grooves on the battery and press it downwards until it clicks.

Removing the Belt ClipProcedure:

  1. To remove the clip, press the belt clip tab away from the battery.
  2. Slide the clip upwards and away from the radio.
Attaching the Universal Connector Cover

When and where to use: Replace the universal connector cover or dust cover when the universal connector is not in use. CAUTION: IP54 rating is assured only when the universal connector cover is attached.Procedure:Insert the slanted end of the cover into the slots above the universal connector.

Removing the Universal Connector Cover

Procedure:

  1. Remove the universal connector cover or dust cover by pulling the cover out.

CAUTION: Close the dust cover when the universal connector is not in use.

Turning the Radio On

Procedure:Rotate the On/Off/Volume Control knob clockwise to turn on the radio.If successful, your radio shows the following indications:

  • A tone sounds. NOTICE: If the Tones/Alerts function is disabled, there is no tone upon powering up.
  •  Post requisites:If your radio does not power up, check your battery. Make sure that the battery is charged and properly attached. Contact your dealer if your radio still does not power up.
Turning the Radio Off

Procedure:Rotate the On/Off/Volume Control knob anti clockwise to turn off the radio.

Adjusting the Volume

Procedure:Turn the Volume knob to adjust the volume of the radio.

Chapter 4 Time-Out Timer

Time-Out Timer sets a maximum duration for transmission. Your system administrator can set the time-out time for a channel through the radio software.Before your radio reaches the time-out time, a ten-second warning beep sounds.When your radio reaches the time-out time, your radio stops transmitting and shows the following indications:

  • A tone sounds.
  • The red LED extinguishes.

To resume transmission, you must release the PTT button and wait for the penalty timer to expire.

Chapter 5 Selecting Channels

Your radio supports up to 32 channels and 2 zones. Each channel can be programmed with different features that support different groups of users. Each zone can be programmed with 16 channels.Procedure:

  1. Press the programmed Zone Selection button to switch between zones.
  2. Select channels by toggling the Channel Selector knob.Your radio indicates the channel number through voice announcement. If the channel is not programmed, an error tone sounds.

Chapter 6 Calls

Depending on the type of call, you can make, receive, and respond to calls in both Conventional Analog and Digital mode.Your radio supports the following types of calls:

  • Group Calls
  • Private Calls
  • All Calls
Group Calls

Group Calls are calls from an individual radio to a group of radios. To communicate in a group, your radio must first be configured as a part of the talk group.6.1.1 Making Group Calls Procedure:

  1. To select a channel with an active group ID, toggle the Channel Selector knob.
  2. To call, press the PTT button.
  3. To listen, release the PTT button.If your radio does not detect voice activity for a predetermined period, the call ends.

6.1.2 Responding to Group Calls

When and where to use:When you receive Group Calls, your radio shows the following indications:

  • The green LED illuminates.
  • Your radio unmutes and the incoming call sounds through the speaker.

Procedure:

  1. To respond, press the PTT button.
  2. To listen, release the PTT button.
Private Calls

Private Calls are calls from an individual radio to another individual radio.6.2.1 Making Private CallsProcedure:

  1. To select a channel with an active subscriber ID, toggle the Channel Selector knob.
  2. To call, press the PTT button.
  3. Wait for the Talk Permit Tone to end, and speak into the microphone.
  4. To listen, release the PTT button.

If your radio does not detect voice activity for a predetermined period, the call ends.6.2.2 Responding to Private CallsWhen and where to use: When you receive Private Calls, your radio shows the following indications:

  • The green LED illuminates.
  • Your radio unmutes and the incoming call sounds through the speaker.

Procedure:

  1. To respond, press the PTT button.
  2. Wait for the Talk Permit Tone to end, and speak into the microphone.
  3. To listen, release the PTT button.

If your radio does not detect voice activity for a predetermined period, the call ends.

All Calls

All Calls are one-way calls from an individual radio to all radios on a channel. All Calls are used for making important announcements. The recipients on the channel cannot respond to All Calls.When you receive All Calls, your radio shows the following indications:

  • A tone sounds.
  • The green LED illuminates.
  • Your radio unmutes and the incoming call sounds through the speaker.

All Calls do not wait for a predetermined period before ending. You can only continue with programmed button functions after the All Call ends. If you switch to a different channel during an All Call, your radio stops receiving the call.6.3.1 Making All CallsProcedure:

  1. To select a channel with an active group ID, toggle the Channel Selector knob.
  2. To call, press the PTT button.

Chapter 7 Call Alert Operation

Call Alert paging enables you to alert a specific radio user to call you back.

Making Call Alerts

Procedure:Press the programmed One Touch Access button.If the call alert acknowledgment is received, a positive tone sounds.If the call alert acknowledgment is not received, a negative tone sounds.

Responding to Call Alerts

When and where to use:When you receive a Call Alert, your radio shows the following indications:

  • A repetitive tone sounds.
  • The yellow LED blinks.

Procedure:To respond, press the PTT button within four seconds.

Chapter 8 Talk around

This feature allows you to continue communicating when your repeater is non-operational, or when your radio is out of range from the repeater but within the talk range of other radios.The talk around the setting is retained even after powering down.

Toggling Between Repeater and Talk around Modes

Procedure:Press the programmed Repeater/Talkaround button.If a positive tone sounds, your radio is in talkaround mode.If a negative tone sounds, your radio is in repeater mode.

Chapter 9 Monitor Feature

The feature allows you to ensure that a channel is free before transmitting.

Monitoring Channels

Procedure:Press the programmed Monitor button and hold the button to continue monitoring the channel.If the channel is in use, your radio shows the following indications:

  • You hear radioactivity.
  • The yellow LED illuminates.If the monitored channel is free, your radio shows the following indications:
  • You hear “white noise”.
  • The yellow LED illuminates.

Post requisites:To stop monitoring the channel, release the programmed Monitor button.

Chapter 10 Scan

Your radio scans through the programmed scan list for the current channel looking for voice activity when you start a scan.Your radio also performs a dual-mode scan. If you are on a digital channel, and your radio locks onto an analog channel, your radio automatically switches from digital mode to analog mode during the call. If you are on an analog channel, and your radio locks onto a digital channel, your radio automatically switches from analog mode to digital mode during the call.Table 5: Scan types

Type Description
Main Channel Scan(Manual) Your radio scans all the channels or groups in your scan list. Whenscanning, your radio may, depending on the settings, automaticallystart on the last scanned active channel or group, or on the channelwhere scan was initiated.
Auto Scan (Automatic) Your radio automatically starts scanning when you select a channel orgroup that has Auto Scan enabled.
Turning Scan On or Off

Procedure:If Scan is enabled, your radio shows the following indications:

  • A positive tone sounds.If Scan is disabled, your radio shows the following indications:
  • A negative tone sounds.
Responding to Transmissions During Scanning

During scanning, your radio stops on a channel or group where activity is detected. The radio stays on that channel for a programmed duration known as hang time.Procedure:

  1. Press the PTT button.
  2. To listen, release the PTT button.
Deleting Nuisance Channels

If a channel continually generates unwanted calls or noise (termed a “nuisance” channel), you can temporarily remove the unwanted channel from the scan list. This capability does not apply to the channel designated as the Selected Channel.

Procedure:

  1. Press the programmed Nuisance Delete button until you hear a tone.
  2. Release the programmed Nuisance Delete button.

Chapter 11 Initiating Radio Enable

Procedure:Press the programmed One Touch Access – Radio Enable button that you want to enable transmission from.Your radio shows the following indications:

  • A tone sounds.
  • The red LED blinks once.The receiving radio shows the following indications:
  • A tone sounds.
  • The LED extinguishes.

Chapter 12 Initiating Radio Disable

Procedure:Press the programmed One Touch Access – Radio Disable button that you want to disable transmission from.Your radio shows the following indications:

  • A tone sounds.
  • The red LED blinks once.The receiving radio shows the following indications:
  • The Talk Prohibit Tone sounds.
  • The LED flickers.

Chapter 13 Initiating Remote Monitor

Procedure:Press the programmed One Touch Access – Remote Monitor button that you want to enable transmission from.

Chapter 14 Authorized Accessories List

Table 6: Antennas

Part Number Description
PMAE4104_ Mag One, UHF, 400–470 MHz, Wideband Antenna

Table 7: Battery

Part Number Description
PMNN4534_ Mag One Li-Ion, 2400 mAH Battery

Table 8: Cable

Part Number Description
PMDN4077_ Programming Cable

Table 9: Carry Device

Part Number Description
PMLN4743_ Mag One Spring Belt Clip

Table 10: Charger

Part Number Description
PMPN4203_ Mag One Charger Desktop Single Unit INT PS 240V China

Table 11: Earbuds and Earpieces

Part Number Description
PMLN6534_ Mag One Earbud with In-Line Microphone/PTT/VOX Switch
PMLN6531_ Mag One Ear Receiver with In-Line Microphone/PTT/VOX Switch
PMLN6532A Mag One Swivel Earpiece with Microphone/PTT
PMLN6536A 2-Wire with Transparent Tube, Black

Table 12: Headset and Headset Accessory

Part Number Description
PMLN6542_ Mag One Ultra-Lightweight Headset with Boom Microphone and In-Line PTT Switch
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Table 13: Remote Speaker Microphone

Part Number Description
PMMN4092_ Mag One Remote Speaker Microphone

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