Miele Canister Vacuum Cleaner HS16 Instruction Manual

Operating Instructions Canister Vacuum Cleaner

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THIS AP- PLIANCEThis vacuum cleaner complies with current safety requirements. Inappropriate use can, however, lead to personal injury and damage to property.To avoid the risk of accidents and damage to the vacuum cleaner, please read the operating instructions carefully before using it for the first time. They contain important information on its safety, operation, and maintenance.

Keep these operating instructions in a safe place and pass them on to any future user.Always disconnect the vacuum cleaner from the power supply when you have finished using it, before changing any accessories, as well as for maintenance work and cleaning. Turn the vacuum cleaner off and unplug it.

Correct use

This vacuum cleaner is intended for cleaning flooring in domestic households and similar residential environments.
This vacuum cleaner can be used for all normal cleaning of carpets, rugs, and hard flooring.
This vacuum cleaner is not intended for outdoor use.
The vacuum cleaner must only be used to vacuum dry floor surfaces. Do not use it on people and animals. Any other usage, modification, or alteration is not supported by the manufacturer and could be dangerous.
Persons which lack physical, sensory or mental abilities or experience with the machine should not use it without supervision or instruction by a responsible person.

Safety with children

Danger of suffocation! Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children.
Do not allow the vacuum cleaner to be used as a toy. Close attention is necessary when used near children.

WARNINGTo reduce the risk of fire, electric shock or injury:

Check the voltage rating of the vacuum cleaner before connecting the power cord to an electrical outlet. Your power source should correspond with the voltage rating plate located on the underside of the vacuum. Use only household AC outlets. Never use DC power sources. If you are not sure of your home’s voltage supply, consult a qualified electrician. Connecting the vacuum cleaner to a higher voltage than indicated in these instructions may result in damage to the vacuum cleaner or injury.
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other.) This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not alter the plug in any way.

Technical safety

Before using the vacuum cleaner and its accessories, check for any visible signs of damage. Do not use a damaged appliance.
Ensure that the connection data on the data plate of the vacuum cleaner (voltage and frequency) match the household power supply. Without modifications, the vacuum cleaner is suited for 50Hz or 60Hz.
The electrical outlet must be fitted with a 15 A fuse.
Reliable and safe operation of this vacuum cleaner can only be assured if it has been connected to the electricity supply.
Repairs should only be performed by an authorized service agent in accordance with national and local safety regulations. Unauthorized repairs could cause injury or machine damage. Otherwise the warranty may be void.
Do not pull or carry the vacuum cleaner by the power cord, and be careful not to damage the cord when withdrawing the plug from the socket. Keep the cord away from sharp edges and do not let it get pinched, for example, under a door. Avoid running the vacuum cleaner over the cord. This could damage the cord, plug or socket. The appliance must not be used if any of these have suffered damage.
Do not use the vacuum cleaner if the power cord is damaged. If the power cord is damaged it must be replaced together with the cord reel. For safety reasons this must only be done by Miele Technical Service or a Miele authorized service technician.
Repairs should only be carried out by a Miele-authorized service technician. Repairs and other work by unqualified persons can cause considerable danger to users.
Defective components should be replaced by Miele original parts only. Only with these parts can safety of the appliance be assured as intended by the manufacturer.

Cleaning

Do not immerse the vacuum cleaner or any accessories supplied with it in water.
Clean only with a dry cloth or slightly damp cloth when disconnected from the power supply. Exception:

– Dust container / fine dust container: only clean these parts with water and a small amount of liquid dish soap, then dry carefully.– Fine dust filter: do not clean the inside of the fine dust filter. Rinse the outside under running cold water. Do not use soap. Do not use any sharp or pointed objects and do not brush the fine dust filter. After cleaning, leave the fine dust filter to dry for a minimum of 24 hours before placing it back in the fine dust container.– Pre-filter / filter frame: clean these parts under running cold water. Do not use soap. Do not use any sharp or pointed objects. Dry these parts carefully after cleaning.

Proper use

Do not use the vacuum cleaner without the dust container, pre-filter, fine dust container and fine dust filter fitted.
Do not vacuum up anything which has been burning or smoking, e.g., cigarettes, ashes or hot ash, whether glowing or apparently extinguished.
Do not use the vacuum cleaner to vacuum up any water, liquid or damp dirt. Wait until any freshly cleaned or shampooed rugs or carpets are completely dry before attempt- ing to vacuum.
Do not use the vacuum cleaner to vacuum toner dust. Toner, such as that used in printers and photocopiers, can conduct electricity.
Do not vacuum up any flammable or combustible liquids or gases and do not vacuum in areas where such sub- stances are stored.
Do not vacuum at head height and do not let the suction get anywhere near a person’s head.

Accessories

To avoid the risk of injury when vacuuming with a Miele turbobrush, do not touch the rotating roller brush.
It is not advisable to vacuum directly with the handle, i.e., without an accessory attached, as the rim could get damaged and you could hurt yourself on sharp edges.
Only use accessories with the “ORIGINAL Miele” logo on them. Otherwise the manufacturer cannot guarantee the safety of the product.

California Proposition 65THE FOLLOWING WARNING IS REQUIRED BY THE STATE OF CALIFORNIA FOR CALIFORNIA RESIDENTS ONLY:WARNING:Cancer and Reproductive Harm www.P65Warnings.ca.gov.

SAVE THESE INSTRUCTIONS

Appliance description

1. Suction hose	7. Fine dust container with fine dust filter	13. Dust container carrying handle	19. Floorhead *
2. Vacuum cleaner carrying handle	8. Wheels *	14. Filter frame	20. Release buttons
3. Foot switch for cord rewind	9. Crevice nozzle	15. Dust container	21. Comfort telescopic suction wand
4. ComfortClean button	10. Park system for pauses during vacuuming	16. Pre-filter	22. Comfort telescopic wand release mechanism
5. Power cord	11. Rotary selector	17. Pre-filter handle	23. Dusting brush *
6. Upholstery nozzle	12. On/off foot switch	18. Dust container release mechanism	24. Handle *

Underneath – park system for storage (not shown)* These features are model-specific and may vary or may not be available on your vacuum cleaner.

Caring for the environment

Disposal of the packing materialThe cardboard box and packing materials protect the appliance during shipping. They have been designed to be biodegradable and recyclable.Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children. Danger of suffocation!

Disposal of your old applianceBefore disposing of your old appliance, remove the fine dust filter and dispose of it with your household waste. Electrical and electronic appliances contain valuable materials. They also contain certain substances, compounds and components which are essential for the proper functioning and safe use of the equipment. Handling these materials improperly by disposing of them in your household waste can be harmful to your health and the environment. Therefore, please do not dispose of your old appliance with your regular household waste. Instead, use the official collection and disposal points provided by local authorities, dealers or Miele, in order to dispose of and recycle electrical and electronic appliances. You are legally responsible for deleting any personal data on the old appliance you wish to dispose of. Please ensure that your old appliance is kept away from children until removal.

References to illustrations

The illustrations referred to in the text are shown on the fold-out pages at the end of these Operating Instructions.

Preparing for use

Attaching the suction hose (Fig. 01)

Insert the hose connector into the suction socket on the vacuum cleaner until it clicks into position.

Disconnecting the suction hose (Fig. 02)

Press the release buttons at the side of the hose connector, and lift the hose from the socket.

Connecting the suction hose to the handle (Fig. 03)

Insert the suction hose into the handle until it clicks into position.

Connecting the handle to the wand (Fig. 04)

Insert the handle into the wand until it clicks into position. To do this, line up the guides on the two pieces.
To release the handle from the wand, press the release button and pull the handle out of the wand, twisting it slightly as you do so.

Adjusting the telescopic wand (Fig. 05)One part of the telescopic wand is fitted inside the other so that the wand can be adjusted to suit your preferred height for comfortable vacuuming.

Hold the release mechanism and adjust the telescopic wand to the required length.

Connecting the telescopic wand to the floorhead/floorbrush (Fig. 06)(included as standard depending on model)

Push the telescopic wand into the suction nozzle and turn it clockwise or counter-clockwise until it clicks into position.
To detach these parts from each other, press the release button and pull the telescopic wand out of the suction nozzle, twisting it slightly as you do so.

Adjusting the floorhead (Fig. 07 + 08)(only for models with a reversible floorhead included in the standard version)

This vacuum cleaner can be used for the everyday cleaning of carpets, rugs and hard flooring. Miele offers a range of other floorheads, brushes and accessories for other types of flooring and special applications (see “Optional accessories”).Please always follow the flooring manufacturer’s cleaning and care instructions.Vacuum carpets and rugs with the brush retracted:

Press the foot switchClean hard flooring which is not susceptible to scratching, and flooring with gaps or deep crevices in it with the brush protruding:
Press the foot switch.If the suction power of the adjustable floorhead seems too high, reduce the suction until the floorhead is easier to maneuver (see “Use – Regulating the suction power”).

Using the accessories supplied (Fig. 09)

Crevice nozzle For cleaning folds, crevices or corners.
Upholstery nozzle For cleaning upholstery, mattresses, cushions, curtains, etc.
Dusting brush with natural bristles, supplied loose (depending on model)For cleaning base boards and as ornate, carved and particularly delicate objects. The head can be swiveled to the best angle.The crevice nozzle and the upholstery nozzle are located in holders at the back of the vacuum cleaner. The standard versions of certain models include a turbobrush that is not illustrated. The turbobrush is supplied with its own set of operating instructions.

Dusting brush integrated in the Eco Comfort handle (Fig. 10)Some models are equipped with an Eco Comfort handle. The dusting brush is suitable for vacu- uming scratch-resistant surfaces such as keyboards and for vacuuming up crumbs.

Press the release button on the dusting brush and push the brush out until it clearly engages in position.
When you have finished dusting press the release button and push the brush back into its original position until it clicks into place.

Reversible floorhead (Fig. 11)(included as standard depending on model)

For general use and also for vacuuming the stairs.

For safety reasons when vacuuming stairs, it is best to start at the bottom of the stairs and move upwards.Floorbrush Parquet Twister with swiveling head (SBB 300-3) (included as standard depending on model)This brush is suitable for a variety of hard floor surfaces and has a swivel joint enabling it to get into awkward corners.

Use

Power cord Unwind the cord completely to aid the vacuum in dissipating heat. Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Do not run the appliance over the cord. Keep the cord away from heated surfaces. Do not unplug by pulling the cord. To unplug grasp the plug, not the cord. This appliance is equipped with a power cord reel. Hold the plug when rewinding onto cord reel. Do not allow plug to whip when rewinding.

Unwinding the cord (Fig. 12)

Pull the cord out to the required length.
Insert the plug into the outlet. If vacuuming for longer than 30 minutes, the cord must be pulled out all the way. Danger of overheating and damage.

Rewinding the power cord (Fig. 13)

Unplug the power cord from the socket.
Step on the cord rewind foot switch.The power cord will then retract itself into the vacuum cleaner.

If you do not want the cord to retract completely into the vacuum cleaner you can deactivate this function. To do this, take hold of the end of the cord while rewinding it and give it a short pull when you want the rewinding to end.Turning the vacuum cleaner on and off (Fig. 14)

Press the On/Off foot control.

Selecting the suction powerThe suction power can be adjusted to suit the type of flooring being cleaned. Reducing the power lowers the amount of effort required to maneuver the floor brush. The vacuum cleaner has symbols on the controls which indicate the type of use the settings are suitable for.

Curtains, lightweight fabric Deep pile carpets, rugs and runners Low pile carpet and rugs Hard flooring and heavily soiled carpets and rugs (also for cleaning upholstery and mattresses with the upholstery nozzle)

Rotary dial (Fig. 15)

Turn the rotary selector to the suction power setting you require.

Opening the air inlet valve (Fig. 16)(not on models with the Eco Comfort handle)

It is easy to reduce the suction power for a short time, e.g., to prevent rugs or other objects being sucked into the vacuum cleaner.

Open the air inlet valve on the handle far enough to reduce the suction power.The floorhead will be easier to maneuver.

During vacuuming

When vacuuming, pull the vacuum cleaner behind you on its wheels. You can stand it upright for vacuuming stairs and curtains, etc.If you are vacuuming a large amount of dust at once, the ComfortClean selfcleaning function should be started manually either during a vacuuming pause or immediately afterward. This enables the vacuum cleaner to achieve the very best cleaning performance right away (see “Maintenance – Starting the ComfortClean self-cleaning function manually”).

Parking, transport, and storage

Park system for pauses during vacuuming (Fig. 17)The park system allows you to conveniently park the suction wand and floorhead during pauses.

Slot the floorhead into the parking attachment on the vacuum cleaner.If your vacuum cleaner is on a sloping surface, e.g., a ramp, retract the telescopic suction wand fully.

Park system for storage (Fig. 18)

Always disconnect the vacuum cleaner from the power supply when you have finished using it. Unplug the power cord from the outlet.

Stand the vacuum cleaner upright.
Retract the telescopic suction wand fully.
Slot the floorhead down into the parking attachment on the vacuum cleaner. This makes the vacuum cleaner easier to carry or store.

For safety reasons, do not lift the vacuum cleaner using the dust container carrying handle.

Maintenance

Always switch off the vacuum cleaner for maintenance work and unplug the power cord from the wall socket.

Emptying the dust container (Fig. 19 – 24)

Empty the dust container before the dust has reached the max marking on the dust container.
Pull the dust container handle upward.
Remove the dust container upward.The contents of the dust compartment can be disposed of with the normal household trash, providing it contains general household dust only.
Hold the dust container close to the trash can so that as little dust billows out as possible.
Press the yellow release button on the bottom of the dust container.The flap will open and the dust will fall out.
Close the flap firmly. It should click into place.
Insert the dust container down into the vacuum cleaner so that it audibly clicks into place.
Push the handle down.

Cleaning the dust container

Clean the dust container as required.

Clean the dust container using water and liquid dish soap.
Dry the dust container carefully.

Cleaning the filter frame (Fig. 25 + 26)

A removable filter frame is located in the dust container. This should be cleaned if it is obviously dirty.

Place the emptied and open dust container on its front.
Release the filter frame and remove it.
Empty the filter frame and rinse it under cold running water. Do not use detergent!Do not use any sharp or pointed objects! Dry the filter frame carefully!
Place the dry filter frame in the dust container so that it audibly clicks into place.

Cleaning the fine dust filter

The fine dust filter is equipped with a self-cleaning function. When a specified degree of soiling is reached, the vacuum cleaner switches off automatically for approx. 20 seconds and carries out a cleaning process. You will hear this process running.The ComfortClean button on the vacuum cleaner lights up yellow.

Starting the ComfortClean self-cleaning function manually (Fig. 27)

If you are vacuuming a large amount of dust at once, the ComfortClean selfcleaning function should be started manually either during a vacuuming pause or immediately afterward. This enables the vacuum cleaner to achieve the very best cleaning performance again right away.

With the vacuum cleaner switched on, press the ComfortClean button for at least two seconds.

The vacuum cleaner is switched off automatically for approx. 20 seconds and a cleaning process is carried out which results in operational noise. The ComfortClean button on the vacuum cleaner lights up yellow. The vacuum cleaner will then switch back on automatically and will operate with the previously selected setting.We also recommend emptying and cleaning the fine dust container once or twice a year (see “Frequently asked questions – Cleaning the fine dust filter manually”).

When to change the thread catchers?

(only possible for models with a reversible floorhead included as standard) The thread catchers on the suction inlet of the reversible floorhead can be re- placed. Check them from time to time and replace them if the pile has worn down.

How to replace the thread lifters (Fig. 28 + 29)

Use a suitable screwdriver to remove the thread lifters from the slots.
Install new thread lifters.Replacement parts are available from your Miele dealer or through Miele Service.

Cleaning and care

Always switch off the vacuum cleaner before cleaning it and unplug the power cord from the outlet.

Vacuum cleaner and accessoriesThe vacuum cleaner and all plastic accessories can be cleaned with a commercially available cleaner suitable for plastic.Follow the special cleaning instructions for the dust container and filter frame in “Maintenance” and for the fine dust filter, the pre-filter, and the fine dust container in “Frequently asked questions”. Do not use abrasive cleaning agents, glass cleaning agents, allpurpose cleaners, or oil-based conditioning agents.Do not let the vacuum cleaner get wet. If moisture gets into the vacuum cleaner, there is a risk of electric shock.

Frequently Asked Questions

With the help of the following guide minor faults in the performance of the machine, some of which may result from incorrect operation, can be remedied without contacting the Service Department. Time and money will be saved because a service call will not be needed.This guide may help you to find the reason for the fault, and how to correct it.

Problem	Possible cause and solution
The vacuum cleaner turns off automatically.	A temperature limiter switches the vacuum cleaner off automatically if it gets too hot. This can occur when the airways are blocked by bulky objects.■ Switch the vacuum cleaner off immediately using the On/Off foot switch. Switch off at the outlet and unplug it.After removing the cause of the fault, wait for approximately 20-30 minutes to allow the vacuum cleaner to cool down. It can then be turned on again.
The ComfortClean but- ton lights up in yellow.	The vacuum cleaner carries out an automatic cleaning process which you can hear running.■ Wait for approx. 20 seconds until this cleaning process has finished.
The ComfortClean but- ton lights up in red. The vacuum cleaner switches itself to the lowest power setting.	The dust container is full.■ Empty the dust container.
The pre-filter is dirty.• Clean the pre-filter (see “Frequently asked questions – Cleaning the pre-filter”).
The fine dust filter is dirty.■ Clean the fine dust filter at the next available opportunity (see “Frequently asked questions -Cleaning the fine dust filter manually”).
Cleaning power is re- duced.	The pre-filter is dirty.■ Clean the pre-filter (see “Frequently asked questions – Cleaning the pre-filter”).
The fine dust container is full.■ Empty and clean the fine dust container at the next available opportunity (see “Frequently asked questions – Cleaning the fine dust filter manually”).

Frequently asked questions

Always switch off the vacuum cleaner before attempting to rectify a fault and unplug it.

Cleaning the pre-filter (Fig. 31 + 32)

The pre-filter is located at the rear of the vacuum cleaner. This should be cleaned if it is obviously dirty.

Remove the dust container.
Release the handle of the pre-filter and remove the pre-filter.
Rinse the pre-filter under cold running water.

Do not use detergent! Do not use any sharp or pointed objects! Dry the pre-filter carefully!

Replace the dry filter in the dust container and lock the handle.
Reinsert the dust container in the vacuum cleaner.

Cleaning the fine dust filter manually (Fig. 33 – 38)

Allow a drying time of 24 hours.

Remove the dust container.
Release the fine dust container in the direction of the arrow and remove it.
Run a little water into the opening at the top of the fine dust container.
Gently shake the fine dust container back and forth.This will rinse out the dust.
Shake the water out of the opening.
Release the top so that the marking is pointing to the  symbol.
Carefully lift the fine dust filter up and out of the fine dust container.
Clean the outside of the fine dust filter under cold running water.

Do not clean the inside of the fine dust filter. Do not use detergent. Do not use any sharp or pointed objects and do not brush the fine dust filter. After cleaning, allow the fine dust filter to dry for a minimum of 24 hours.

Clean the fine dust container with water and mild detergent.
Dry the fine dust container carefully.
Insert the dry fine dust filter into the dry fine dust container so that the marking is pointing to the symbol.
Lock the top into place so that the marking is pointing to the symbol.
Reinsert the fine dust container in the vacuum cleaner and lock it into place.
Reinsert the dust container in the vacuum cleaner.

Customer Service

Contact in case of fault

In the event of a fault which you cannot remedy yourself, please contact your Miele dealer or Miele Service.Contact information for Miele Service can be found at the end of this document.

Warranty

For more information about warranty conditions, please contact Miele Technical Service.

Optional accessories

Please be sure to observe your flooring manufacturer’s cleaning and care instructions.Only use genuine accessories with the “ORIGINAL Miele” logo on them. This will ensure that the suction power of the vacuum cleaner is optimally maintained, and the best possible cleaning result can be achieved.Please note that faults and damage caused by use of accessories which do not bear the “ORIGINAL Miele” logo are not covered by the vacuum cleaner guarantee.Purchasing accessoriesOriginal Miele accessories are available from the Miele Webshop, Miele Service, and your Miele dealer.Original Miele accessories are identified by the “ORIGINAL Miele” logo on the packaging.

Certain models are supplied as standard with one or more of the following accessories.Floor tools / Brushes

AllergoTeQ floorhead (SBDH 285-3)This floor brush is suitable for daily hygienic cleaning of all floor surfaces. The level of cleanliness of the floor shows in a color “traffic light” display when vacuuming.

TurboTeQ Turbobrush (STB 305-3)This brush is ideal for cleaning short- pile carpet.

Parquet Twister floorbrush with swiveling head (SBB 300-3)With natural bristle for vacuuming smooth hard floors and small gaps.

Floorbrush Parquet Twister XL with swiveling head (SBB 400-3)With natural bristles for quickly vacuuming smooth hard floors and small gaps.

Other accessoriesTurbo XS hand turbo brush (STB 20)For vacuuming upholstery, mattresses or car seats, etc.Universal brush (SUB 20)For dusting books, shelves, etc.Radiator brush (SHB 30)For dusting radiators, narrow shelves and crevices.Mattress tool (SMD 10)For vacuuming upholstery, mattresses, cushions, curtains, covers, etc.Crevice nozzle, 12″ (300 mm) (SFD 10)Extra long crevice nozzle for cleaning in folds, crevices and corners.Crevice nozzle, 22″ (560 mm) (SFD 20)Flexible crevice nozzle for vacuuming hard to reach places.Upholstery nozzle XL (SPD 20)Extra wide upholstery nozzle for cleaning upholstered furniture, mattresses and pillows.

LIMITED WARRANTY – VACUUM CLEANERS USA

What This Warranty Covers and For What Period The Coverage ExtendsMiele, Inc. (hereinafter “Miele”) warrants to the original purchaser of this product, living in the United States of America, who purchased their vacuum from a Miele Authorized Dealer:a. That this product, including all of its Miele authorized parts is free of defects in material and workmanship.b. That this product, if found to be defective within the stated warranty period, will be repaired free of charge to the consumer (both parts and labor) by an authorized Miele service agent.c. The warranty period for vacuum cleaners, with the exception of “HomeCare” sub-models, is as follows:

Vacuum Series	Term
Classic Series Canister Vacuums	1 year
Swing Series H1 Vacuums	1 year
Compact Series Canister Vacuums	2 years
Scout Robotic Vacuums	2 years
Triflex HX1 Series Cordless Vacuums	2 years
Complete Series Canister Vacuums	3 years
Dynamic Series Upright Vacuums	3 years
Blizzard Bagless Series Canister Vacuums	3 years

d. The warranty period for all “HomeCare” sub-model types is 5 (five) full years from the date of purchase, while the Triflex HX1 HomeCare is 3 (three) full years from the date of purchase.e. This warranty only applies while the product remains within the United States, and is null and void in any other US territories, possessions, or foreign countries.

CommercialUse Vacuum cleaners other than the Scout RX1 and Scout RX2 used for commercial purposes will be warranted for a period of six (6) months from the date of purchase. There is no warranty for the Scout RX1 or Scout RX2 used for commercial purposes. Thereafter this Limited Warranty shall be null and void.

What is not covered by this WarrantyThis warranty does not cover damage or defects caused by or resulting from repairs, service or alterations to the product or any of its parts or accessories which have been performed by service centers or repairmen not authorized by Miele, or damage or defects caused by negligence, accident, abuse, misuse, improper or abnormal usage or maintenance of the product, its parts or accessories, or damages caused by the use or installation of non-genuine Miele parts Ordinary wear and tear or cosmetic damage (scuffs, scratches, gouges, dents, etc.) shall not be considered a defect in materials or workmanship.

Exclusion of Other WarrantiesExcept for the limited warranty provided herein, Miele disclaims any and all other express warranties with respect to the product. Any warranty of merchantability or fitness for a particular purpose is limited in its duration to the term of the limited warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Limitation of Liability for Special, Incidental or Consequential DamagesMiele will assume no liability, or other obligation with respect to any personal injury or property damage resulting from the use of a vacuum cleaner, or its accessories, replacement parts, etc., which has not been purchased from, or serviced by an Authorized Miele Dealer. Any purchaser who obtains a vacuum cleaner, accessories, replacement parts, etc., from someone other than an Authorized Miele dealer proceeds at their own risk. Miele specifically disclaims any and all liability, whether directly or by way of indemnity, for special incidental, consequential or other damages, whether based on breach of contract, tort, strict or product liability, or any other legal theory.Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.Special State LawsThis Limited Warranty gives you specific legal rights; you may have other rights, which vary, from state to state.ServiceFor service under this Limited Warranty, or to find an Authorized Miele Dealer in your area, please visit the “Find a Miele Partner Near You” section at Mieleusa.com.Effective Date: July 20, 2020©2020 Miele, Inc.

Please have the model and serial number of your appliance available when contacting Customer Service.

U.S.A.Miele, Inc.National Headquarters9 Independence WayPrinceton, NJ 08540Phone: 800-843-7231Fax: 609-419-4298www.mieleusa.comCustomer Service & SupportPhone: 888-99-MIELE(64353)Fax: 888-586-8056[email protected]

CanadaImporterMiele LimitedHeadquarters and Miele Centre161 Four Valley DriveVaughan, ON L4K 4V8www.miele.caCustomer Care CentrePhone: 800-565-6435, 905-532-2272[email protected]

report this ad

International HeadquartersMiele & Cie. KGCarl-Miele-Straße 2933332 GüterslohGermany

References

[xyz-ips snippet=”download-snippet”]

Posted

2023-02-01

Miele

admin

Tags:

Canister, Cleaner, HS16, Miele, Vacuum